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Svalbard Hotell - The Vault

3.0 star property
Hotel in Longyearbyen with free breakfast and 24-hour front desk

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Photo gallery for Svalbard Hotell - The Vault

Exterior detail
Free daily buffet breakfast
Lobby sitting area
Bar (on property)
Standard Double Room | 1 bedroom, blackout curtains, soundproofing, iron/ironing board

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Housekeeping
  • Parking included
  • 24/7 front desk
  • Free WiFi

Room options

Available filters for rooms
Showing 2 of 2 rooms

View all photos for Standard Single Room

Standard Single Room | 1 bedroom, blackout curtains, soundproofing, iron/ironing board

Standard Single Room

9.6 out of 10
Exceptional
(15 reviews)

Highlights

Separate sitting area
Soundproofed
Heating
TV
Blackout curtains
Separate bedroom
Private bathroom
Hairdryer
  • 161 sq ft
  • Sleeps 1
  • 1 Single Bed

View all photos for Standard Double Room

Standard Double Room | 1 bedroom, blackout curtains, soundproofing, iron/ironing board

Standard Double Room

9.2 out of 10
Wonderful
(27 reviews)

Highlights

Separate sitting area
Soundproofed
Heating
TV
Blackout curtains
Separate bedroom
Private bathroom
Hairdryer
  • 140 sq ft
  • Sleeps 2
  • 1 Double Bed
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About the area

Map
Vei 507-01, Longyearbyen, 9170

What's nearby

  • University Centre in Svalbard - 7 min walk - 0.4 miles
  • Svalbard Church - 7 min walk - 0.4 miles
  • Svalbard Kirke - 7 min walk - 0.4 miles
  • Svalbard Museum - 9 min walk - 0.5 miles
  • Svalbard Global Seed Vault - 7 min drive - 3.6 miles

Getting around

  • Longyearbyen (LYR-Svalbard) - 5 min drive

Restaurants

  • ‪Cafe Huskies - ‬7 min walk
  • ‪Kroa - ‬4 min walk
  • ‪Barentz Pub & Spiseri - ‬7 min walk
  • ‪Karlsberger Pub - ‬6 min walk
  • ‪Fruene - ‬6 min walk

About this property

Svalbard Hotell - The Vault

Hotel in the city centre
You can look forward to a free breakfast buffet, a terrace and a bar at Svalbard Hotell - The Vault. Active travellers can enjoy ecotours, snowmobiling and hunting at this hotel. Guests can connect to free in-room WiFi.
Other perks at this hotel include:
  • Free self-parking
  • Bike hire, a round-trip airport shuttle (surcharge) and smoke-free property
  • A banquet hall, coffee/tea in reception and a gift shop
  • Guest reviews give top marks for the helpful staff
Room features
All guest rooms at Svalbard Hotell - The Vault boast thoughtful touches, such as separate sitting areas, as well as amenities, such as free WiFi and sound-insulated walls.
More conveniences in all rooms include:
  • Bathrooms with showers and free toiletries
  • Separate sitting areas, electric kettles and heating

Languages

English, Norwegian

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Exterior

Radisson Blu Polar Hotel Spitsbergen

  • Hot tub
  • Parking included
  • Free WiFi
  • Restaurant
8.8 out of 10, Excellent, 819 reviews
The price is £260
includes taxes & fees
30 Jul - 31 Jul
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle at scheduled times for a surcharge
  • Free self parking on site

Food and drink

  • Free buffet breakfast available 7:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends
  • A bar/lounge
  • Coffee and tea in common areas

Things to do

  • Bicycle rentals
  • Ecotours
  • Hiking/biking trails
  • Hunting
  • Snowmobiling
  • TV in common areas

Family friendly

  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Luggage storage

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Terrace

Accessibility

  • Lift

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • TV

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Heating
  • Iron/ironing board on request
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 11:00 PM
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

  • Airport shuttle fee: NOK 100 per person (one-way)
  • Airport shuttle fee per child: NOK 40 (one-way)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards

We should mention

Construction is underway at a neighbouring building and there may be noise disturbance from the construction work

Property is also known as

Svalbard Hotell Vault Hotel Longyearbyen
Svalbard Hotell Vault Hotel
Svalbard Hotell Vault Longyearbyen
Svalbard Hotell Vault
Svalbard Hotell The Vault
Svalbard Hotell | The Vault
Svalbard Hotell - The Vault Hotel
Svalbard Hotell - The Vault Longyearbyen
Svalbard Hotell - The Vault Hotel Longyearbyen

Frequently asked questions

Is Svalbard Hotell - The Vault pet-friendly?

No, pets are not allowed at this property.

How much is parking at Svalbard Hotell - The Vault?

Self-parking is free at this property.

What time is check-in at Svalbard Hotell - The Vault?

Check-in start time: 2:00 PM; check-in end time: 11:00 PM.

What time is check-out at Svalbard Hotell - The Vault?

Checkout is at 11 AM.

Does Svalbard Hotell - The Vault provide a shuttle to the airport?

Yes, there's an airport shuttle that runs at scheduled times. A fee of NOK 100 per person applies.

Where is Svalbard Hotell - The Vault located?

Located in the heart of Longyearbyen, this hotel is within a 15-minute walk of University Centre in Svalbard, Svalbard Museum and Svalbard Church. Svalbard Kirke and Spitsbergen Airship Museum are also within 1 mile (2 km).

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Svalbard Hotell - The Vault Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 280 out of 423 reviews
Rating 8 - Good. 134 out of 423 reviews
Rating 6 - Okay. 6 out of 423 reviews
Rating 4 - Poor. 1 out of 423 reviews
Rating 2 - Terrible. 2 out of 423 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Ka Yin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable room, Convenient location, supermarket just opposite
Stayed 4 nights in Apr 2025

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was perfect... clean and quiet, walkable to the main shopping and dining area, and we had a beautiful view of the mountains. Everyone was very nice.
Stayed 7 nights in Apr 2025

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service, nice and clean, good breakfast, great staff.
Stayed 1 night in Nov 2024

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service, nice and clean, good breakfast, great staff.
Stayed 1 night in Nov 2024

8/10 Good

XUEBIAO

Clean Nice hotel with helpful and pleasant staff
Stayed 6 nights in Oct 2024

8/10 Good

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place, central location, staff were kind and courteous
Stayed 3 nights in Oct 2024

10/10 Excellent

Norris

Liked: Cleanliness, property conditions & facilities
Nice place
Stayed 2 nights in Oct 2024

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, quiet, great breakfast
Stayed 3 nights in Apr 2023

10/10 Excellent

Monika

Liked: Cleanliness, staff & service, property conditions & facilities
Such a great location. The restaurant in the hotel is also particularly good!
Stayed 4 nights in Mar 2024

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely stay

We really enjoyed our stay. Comfy beds, central location, good views, and fantastic staff in the reception.
Stayed 2 nights in Apr 2024

8/10 Good

YI

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are welcoming and the breakfast is great. The hotel is in the town centre. But you need to walk a bit and go through a bridge between the airport shuttle bus stop to the hotel door. (Taxi can drive to the hotel door step. ) There is a grey dust spot on my quilt cover.
Stayed 1 night in Mar 2025

10/10 Excellent

Carl

Liked: Cleanliness, staff & service, property conditions & facilities
Close to activities, friendly & helpful staff, very clean. I will return to this hotel
Stayed 6 nights in Sep 2024

10/10 Excellent

Greg

Liked: Amenities
Great hotel location and amenities. Would highly recommend for our stay in Longyearbyen. Easy access to everything in and around town.
Stayed 1 night in Jul 2024

8/10 Good

Margrethe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location, nice staff

I would recommend this hotel. They have nice and service minded staff, good breakfast, location in the middle of everything. We had a great view from the corner room.
Stayed 5 nights in Aug 2024

8/10 Good

Janet

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
The people were very friendly. The rooms were very comfortable and quiet. I did ask for a room clean after 3 days and only the bed was made and bathroom wiped down, no clean sheets. It would have been helpful to understand there is a way around the bridge so we didn’t have to lug 50lb bags up and down 16 steps. The breakfast was a food safety horror show. Cold eggs, bacon, sausage, a food inspector’s nightmare. If inspected, it would be shut down.
Stayed 5 nights in May 2025

10/10 Excellent

Keiko

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I quite like The Vault’s relaxing casual style. Interior of the room is simple but modern twist. Once you used it, feel like home. I like reception area’s free tea and coffee self service. We went out then came back hotel and bit rest at ground floor sofa, then went back shopping again (shopping area is just opposite side of road). We requested same room as our last year’s stay. They gave us that room was very appreciated. The breakfast was reasonable spreads. Centre of Longyearbyen town, very handy for shopping and sightseeing.
Stayed 2 nights in Apr 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel in Longyearbyen, with helpful staff. In particular very kind when we ended up stranded due to a plane delay.
Stayed 1 night in Jul 2024

8/10 Good

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place to stay for work for a couple of nights. Breakfast was good, not too far to walk into town for an evening meal.
Stayed 2 nights in May 2023

10/10 Excellent

Haris

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There is nothing at all i disliked for my stay here at the Vault. I enjoyed my quietness the most. Thank you for everything ❤️
Stayed 8 nights in Jan 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

In town Svalbard

Centrally located and easy to enjoy all the sites in town and nearby.
Stayed 2 nights in Jun 2023

10/10 Excellent

Higgins

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place to stay.

This hotel was centrally located in Longyearbyen. Clean and comfortable. Very eco responsible. Great breakfast too
Stayed 1 night in Jun 2024

10/10 Excellent

Stein Olav

Liked: Cleanliness, staff & service, property conditions & facilities
It is a goodplade to live, nearly the aktivitet
Stayed 1 night in Jul 2024

10/10 Excellent

Siu Pang Raymond

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice Location

The location are really good for get stuff if you need.
Stayed 3 nights in Jan 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The people working at The Vault were very easy to talk to. Tobias and Anna were exceptional. It is centrally located to all the food and shopping options.
Stayed 3 nights in Sep 2024

10/10 Excellent

Bill

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

great place

great location and accomodations. Staff really makes this place special. Andrew (I hope I have that name right) is a treasure at the front desk.
Stayed 2 nights in Jul 2022