Breakfast, lunch, dinner served; sea views
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Reviews of Radisson Blu Polar Hotel Spitsbergen

4 out of 5
Radisson Blu Polar Hotel Spitsbergen
Vei 229-3, Longyearbyen

Reviews

8.6

Excellent

Rating 10 - Excellent. 306 out of 641 reviews" "
Rating 8 - Good. 240 out of 641 reviews" "
Rating 6 - Okay. 76 out of 641 reviews" "
Rating 4 - Poor. 11 out of 641 reviews" "
Rating 2 - Terrible. 8 out of 641 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from OLGA on 19 Mar 2024
Dear Christopher, Thank you for taking you precious time to give us your review. We are delighted that you score our hotel 5 out of 5. We hope we can welcome you back in the future. Have a nice day!Best regards, Front DeskOlgaRadisson Blu Polar Hotel

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Feb 2024
Response from Regards, Kseniia on 23 Feb 2024
Dear John, We appreciate you taking the time to give us your feedback. We are delighted to know that you had a nice stay with us and enjoyed the services throughout the hotel. Thank you so much for your visit and we will gladly welcome you back in a future stay! Best regards, Kseniia Radisson Blu Polar Hotel

6/10 Okay

Knud, Klampenborg

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
more run down than Radisson hotels usually are
Stayed 4 nights in Jan 2024
Response from Cecilia on 19 Feb 2024
Dear Knud,We appreciate you taking the time to give us your feedback. We are glad you had a nice stay with us. February is in fact one of our busiest months and therefore it might have looked a bit untidy, however we will take your comment and work on that, to give all our guest a better experience.Thank you for your visit and we hope to see you again in a future stay!Best regards,CeciliaRadisson Blu Polar Hotel

10/10 Excellent

Matthew, Hallandale Beach

Stayed 3 nights in Jan 2024
Response from Jakob on 4 Feb 2024
Dear Matthew,Thank you so much for lovely review! We are extremely happy to know that you had a great stay with us and enjoyed the services throughout the hotel, we will make sure all departments read the nice comments you mention about them.It was delightful having you as a guest and we appreciate you took the time to give us your feedback. We hope we have the opportunity to welcome you back in the near future.Best regards,JakobRadisson Blu Polar Hotel

8/10 Good

Rafael, Sunrise

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s the place to stay Good food and staff
Stayed 4 nights in Jan 2024
Response from Cecilia on 23 Jan 2024
Dear Rafael,We appreciate you taking the time to give us your feedback.We are delighted to know that you had a great stay with us and enjoyed the services throughout the hotel. Thank you so much for your visit and we hope we have the chance to welcome you back in the near future!Best regards,CeciliaRadisson Blu Polar Hotel

10/10 Excellent

Clinton

Stayed 3 nights in Dec 2023
Response from OLGA on 15 Dec 2023
Dear Clinton, Thank you for taking your precious time to give us feedback. We are delighted to hear that you had excellent experience. Looking forward to welcoming you back!Best regards, Front DeskOlgaRadisson Blu Polar Hotel

10/10 Excellent

AK

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Svalbard
Amazing experience to a unique place with absolutely great accommodations
Stayed 2 nights in Nov 2023
Response from Camila Front Desk on 5 Dec 2023
We are glad you had an amazing time here with us!Thanks!

10/10 Excellent

Leonie

Stayed 5 nights in Oct 2023
Response from Regards, Kseniia on 2 Nov 2023
Thanks Leonie, for such nice positive feedback. We are very glad you had a good time in the arctic and we hope you can come back to stay another season with us!

10/10 Excellent

Adam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very comfortable hotel choice in Longyearbyen
Extremely helpful, pleasant and friendly staff. Happy to book any & all excursions from the front desk and just generally very welcoming. The location is excellent, near to the museum/harbour, but also at the end of the main street, so easy to get anywhere by foot in a few minutes. All excursions use the hotel as a pick up point as well as the airport bus. Attached to the hotel are a Gastropub & a bit more of an upscale restaurant. Both were excellent, depending on what you're looking for. Breakfast was within this restaurant and was wide ranging and very nice. Lastly, to have a Jacuzzi/Sauna on site is a very nice bonus and to sit out in the Jacuzzi watching the sun go down with the mountains in the background is really fantastic
Stayed 4 nights in Oct 2023
Response from Camila - Reception on 26 Oct 2023
Thanks Adam for such nice rating and positive feedback. We are very glad you had a good time in the arctic and we hope you can come back to stay another season with us.

8/10 Good

Anthony

Liked: Cleanliness, staff & service, amenities
.
Stayed 3 nights in Sep 2023
Response from Ksenia on 24 Sept 2023
Dear Anthony, Thank you so much for your kind and sincere words. And we agree that the sauna is a delightful treat after a day in the cold arctic! We count ourselves lucky to have guests like you. Thank you so much for your visit. We look forward to seeing you here again in the future!

10/10 Excellent

Deepak

Stayed 1 night in Aug 2023
Response from Ksenia on 26 Aug 2023
Dear Deepak, We appreciate you taking the time to give us your feedback. We are very glad you have enjoyed your stay with us and the services throughout the hotel. Thank you for your visit and we hope we have the opportunity to welcome you back in a future stay. Best regards, Ksenia Radisson Blu Polar Hotel

10/10 Excellent

H

Stayed 3 nights in Jul 2023
Response from Olga on 26 Jul 2023
Dear H, Thank you for taking your time to give us a positive review. We are delighted to hear that you had a nice stay with us and we hope to host you again. Have a nice day!Best regards, Front DeskRadisson Blu Polar Hotel Team

10/10 Excellent

Rebecca

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great place!
Stayed 1 night in Jun 2023
Response from Olga on 23 Jul 2023
Dear Rebecca, Thank you for taking your time to share your feedback with us. We are happy that you enjoyed your stay and we are looking forward to having you again as a guest in our hotel. Best regards, Front Desk TeamRadisson Blu Polar Hotel

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2023
Response from Jakob on 19 Jul 2023
Dear DeborahThank you for the review!We are glad to hear you enjoyed your stay with us.If you have the opportunity to come to Svalbard again, do no hesitate to contact usBest Regards

10/10 Excellent

Emily

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Warm, Comfortable, and a Great Basecamp
This was the best place to stay! My room was comfortable and warm. In fact, I did a polar plunge and swam in the arctic ocean. The bathrooms are warm enough where my bathing suit dried over night! Breakfasts are amazing. Great selection of food and I always a solid meal before venturing out for the day. The hotel staff is also great to work with. They are very nice and helped personalize my experience while there. Longyearbyen is small anyhow but the Radiation Blu is right in the heart of everything. I wouldn't walk to the airport from there but there is a shuttle bus that drops you off to and from the hotel. Very convenient if you ask me. I also met up with friends in the hotel's bar and it was great place to have drinks and eat. I also recommend the Nansen Restaurant, I had one of my favorite meals while there-- reindeer. When staying in Svalbard again, I will plan on staying at the Radisson Blu Polar Hotel again. I've stayed there twice now and this last time and I enjoy it.
Stayed 4 nights in Jun 2023
Response from Ksenia on 16 Jul 2023
Dear Emily, We appreciate you taking the time to give us your feedback. We are very glad you have enjoyed your stay with us and the services throughout the hotel. Thank you for your visit and we hope we have the opportunity to welcome you back in a future stay. Best regards, Ksenia Radisson Blu Polar Hotel

10/10 Excellent

Krutika

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome play to stay..
Love the experience and stay..staff and chef was very helpful they maid vegetarian food for us 😋 overall we loved the stay..
Stayed 2 nights in Jul 2023
Response from Ksenia on 16 Jul 2023
Dear Krutika, We appreciate you taking the time to give us your feedback. We are very glad you have enjoyed your stay with us and the services throughout the hotel. Thank you for your visit and we hope we have the opportunity to welcome you back in a future stay. Best regards, Ksenia Radisson Blu Polar Hotel

10/10 Excellent

Krutika

Stayed 1 night in Jul 2023
Response from Camila - Reception Radisson Polar Hotel on 13 Jul 2023
Thanks for your rating! We are glad you enjoyed!

10/10 Excellent

Sasa

Stayed 1 night in Jun 2023
Response from Ksenia on 17 Jun 2023
Dear Sasa,Thank you for taking the time to give us your feedback. We are delighted that you have enjoyed your stay with us and the services we offer. You are welcome to come back anytime! Thank you for your visit. Best regards Radisson Blu Polar Hotel

10/10 Excellent

Sven

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Conveniently located in Longyearbyen. Friendly and accommodating staff.
Stayed 1 night in Jun 2023
Response from Ksenia on 12 Jun 2023
Dear Sven, Thank you for taking the time to give us your feedback. We are delighted that you have enjoyed your stay with us and the services we offer. You are welcome to come back anytime! Thank you for your visit. Best regards, Radisson Blu Polar Hotel

10/10 Excellent

Albert, NATICK

Liked: Cleanliness, staff & service, property conditions & facilities
The Radisson Blu Polar is well kept and centrally located in proximity to the town’s museums, shopping area and waterfront. Trekking/ hiking is right out the front door. And the brows are spectacular. The hotel is warm and welcoming and the employees speak many languages. Overall an A plus
Stayed 7 nights in May 2023
Response from OLGA on 2 Jun 2023
Dear Albert, Thank you for taking your time to share such a wonderful review. We are delighted to hear that you enjoyed your experience with us. We hope to see you again soon. Best regards, Radisson Blu Polar Hotel Team

8/10 Good

Eugenia

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in May 2023
Response from Cecilia on 28 May 2023
Dear Eugenia,We appreciate you taking the time to rate us.We are glad to know that you have enjoyed your stay with and in Svalbard.Thank you for your visit and you are welcome to coma back anytime!Best regardsCeciliaRadisson Blu Polar Hotel

8/10 Good

MIchael

Liked: Cleanliness, staff & service
Functional property in good location
Nice enough hotel, but pricey for what it offers. Rooms are basic and functional. Bedding is uncomfortable with lumpy/ thin pillows. Food offerings are ok with a pub in the hotel. Breakfast buffet is plentiful, but items exposed and I noted on multiple occasions individuals grabbing items with bare hands. It would be nice to have offerings which could be ordered and this not touched by multiple hands.
Stayed 1 night in May 2023
Response from Cecilia on 26 May 2023
Dear Michael,We appreciate you taking the time to give us your feedback.We are glad to know that you had a nice stay with us.Regarding the restaurant, we deeply apologize for what you have experienced and we will take this internally and do our best to improve.Thank you so much for your visit, we hope we have the opportunity to welcome you back and change your experience for the better.Best regardsCeciliaRadisson Blu Polar Hotel

10/10 Excellent

Anosh

Travelled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
Great rooms and amazingly helpful and friendly staff. Lovely breakfast; super location
Stayed 2 nights in Feb 2023
Response from Reception Team, Radisson Blu Polar Hotel on 23 Feb 2023
Dear Anosh,Thank you for your review. We are pleased that you enjoyed your stay with us. We are looking forward to welcoming you again!

10/10 Excellent

Graham, London

Stayed 3 nights in Feb 2023
Response from Cecilia on 14 Mar 2023
Dear GrahamWe appreciate you taking the time to rate us.We are glad you have enjoyed your stay with us.Thank you for your visit, and we hope we have the pleasure of welcoming you back again soon.Best regardsCeciliaRadisson Blu Polar Hotel

10/10 Excellent

Alan Shane

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Unique, cozy, classy, friendly
Very friendly staff combined with cozy, clean, quiet and very decent sized rooms. This plus their main restaurant, with stunning views and a lovely dinner menu, make this hotel the best for those looking for the best location and facilities in Longyearbyen
Stayed 5 nights in Feb 2023
Response from Cecilia on 17 Feb 2023
Dear AlanThank you for taking the time to give us your feedback.We are happy to know that you had a fantastic stay at our hotel and enjoyed the services we offer.We hope to see you here again in the future!Best regardsCeciliaRadisson Blu Polar Hotel

10/10 Excellent

Jordan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Brilliant
Stayed 4 nights in Oct 2022
Response from Xenia on 21 Oct 2022
Kjære Jordan, Tusen takk for at du tok deg tid til å gi oss tilbakemelding. Vi er glade for at dere hadde et fint opphold hos oss og likte hotellet og det vi tilbyr. Med vennlig hilsen Resepsjonen Radisson Blu Polar Hotel Spitsbergen

10/10 Excellent

Lulu

Stayed 3 nights in Sep 2022

10/10 Excellent

Peter

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2022
Response from Front Desk on 2 Sept 2022
Dear Peter,Thank you for your review.We are glad you enjoyed your stay with us!Hope to welcome you back soon!Best regards,

10/10 Excellent

Mutsumi

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Highly recommend this hotel
Stayed 1 night in Aug 2022
Response from Front Desk on 26 Oct 2022
Dear Mutsumi,Thank you for the great feedback!We are thrilled to hear you enjoyed your stay with us.Hopefully we will welcome you back soon!Kind regards,

10/10 Excellent

Mutsumi

Really enjoyed our stay
Stayed 1 night in Aug 2022
Response from Reception on 28 Aug 2022
Dear Mutsumi,Thank you so much for taking the time to write about us. We are very glad that you spend a good time with us at Radisson Blu Polar Hotel. Best regards.

10/10 Excellent

Mutsumi

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are really friendly
Stayed 1 night in Aug 2022
Response from Reception team on 28 Aug 2022
Dear Mutsumi,Thank you again. We hope to see you again on your next visit to Longyearbyen.Best regards.

10/10 Excellent

Mutsumi

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room has great views
Stayed 1 night in Aug 2022
Response from Reception team on 28 Aug 2022
Dear Mutsumi,We are very happy that you enjoy the beautiful views of Svalbard from your accomodation. Best regards.

10/10 Excellent

Mutsumi

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room had great views on two sides
Stayed 1 night in Aug 2022
Response from Kseniia on 26 Aug 2022
Dear, Thank you so much for taking the time to share your experience! We hope we have the pleasure of welcoming you back again soon.Regards, KseniiaTeam Radisson Blu Polar Hotel

2/10 Terrible

Thomas

Disliked: Staff & service, room comfort
Bad management. Bad hotel.
Unfriendly check in. Didn't told us that the room was in another building. Restaurant not available on the first evening. Priority is given to the boat groups (they literally own the hotel with their luggages everywhere). We went to the hotel pub, dark, bad and with broken seats. When asking for a booking for the next evening I was first told it was to late to book. I felt really unwelcomed. Room with awful view on parking. Access to the room thought marketing and accounting offices. No holiday spirit, no adventure spirit here. Sauna is closed every Monday but nothing tells it. You should guess and plan another day. No business room. When sitting in the breakfast room I was rudely told they need to prepare the tables for the evening. Just go to the oublic library, Radisson doesn't want you to be comfy here! REALLY BAD. probably due to a bad management as location is good. Please Radisson change the manager. There are now much better hotels in Svalbard.
Stayed 4 nights in Jul 2022
Response from Service Manager on 21 Jul 2022
Dear Thomas, Thank you for reviewing us! It is a pity that we could not meet your high expectations from our hotel. We appreciate you sharing your feedback and will use it to improve our guest satisfaction experience. We will make sure that your comment is forwarded to our management team for the further action. Thank you so much for your visit. Please do not hesitate to contact us if you have any further questions. Kind regards, Ilnura Akbirova Service Manager Radisson Blu Polar Hotel Spitsbergen

10/10 Excellent

Sandy, Williamsville

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Radisson Blue Polar Hotel was an ideal place to stay in Longyearbyen. We spent 3 nights and enjoyed the location and facilities.
Stayed 3 nights in Jun 2022
Response from Ilnura Akbirova, Front Desk on 13 Jul 2022
Dear Thank you for rating us 5 out 5. We are happy to know that you had a fantastic stay at our hotel and enjoyed Svalbard. We hope to see you here again in the future, you are very welcome here. Regards, Ilnura Akbirova Radisson Blu Polar Hotel Spitsbergen

10/10 Excellent

Katherine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
check in process was extremely efficient. After confirming my name and passport, I was handed the package with keys and all information in an envelope. All done in 5 minutes! This mada a huge difference when a plane load of people were waiting to check in!
Stayed 1 night in Jun 2022
Response from Front desk Radisson Blu Polar Hotel on 25 Jun 2022
Hello Katherine, Thank you for giving us your feedback. We are delighted to know that you had a great stay with us and our check in process was very pleased by you. We hope welcome you in another visit to Svalbard. Regards, Team Radisson Blu Polar Hotel

10/10 Excellent

HARIKRISHNAN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice stay
I think this is the best hotel in this town. Location, service and comfort was very good. Food in the restaurant was excellent. The staff was very nice and friendly.
Stayed 3 nights in Jun 2022
Response from Front desk Radisson Blu Polar Hotel on 25 Jun 2022
Hello Harikrishnan, Thank you for sharing your experience with us. We are glad to know your stay with us was great, the service and facilities made your stay memorable. We hope welcome you in another visit to Svalbard. Regards, Team Radisson Blu Polar Hotel

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel, in an excellent position near the town and the museum. The building itself isn't attractive, a sort of grey shed but very different inside. Not the best value - as it is the worlds most northerly hotel! Staff helpful, breakfast, good, dinner good.
Stayed 2 nights in May 2022
Response from Front desk Radisson Blu Polar Hotel on 25 Jun 2022
Hello Richard, Thank you for sharing your experience with us. We are delighted to know that you had a good stay in our hotel and that the service and facilities of our hotel are please by you. We hope welcome you in another visit to Svalbard. Regards, Team Radisson Blu Polar Hotel

8/10 Good

Simon

Travelled with family, Travelled with group
Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
Good restaurant and bar. Good breakfast. Room (in annex) had malfunctioning lights, slightly tired shower, and no phone. Junior suites not worth the extra money - just had an L shaped sofa in one corner of the room.
Stayed 2 nights in May 2022
Response from Front Desk Radisson Blu Polar hotel on 6 May 2022
Hi Simon, Thanks for your comments. We're glad to know that you had a good time with us and thank you for the feedback. We'll do our best for your next time in our hotel. Have a great day! Best regards,

10/10 Excellent

Brian

Liked: Staff & service
Stayed 1 night in Apr 2022

10/10 Excellent

Geraldine

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed in a superior room with a fab view of the mountains. Lovely room with a good shower! Friendly staff. Good location.
Stayed 3 nights in Mar 2022
Response from Front Office Radisson Blu Polar Hotel on 5 Apr 2022
Dear Geraldine, thank you for your review! We are delighted to read that you enjoyed your stay with us! We will pass your compliments on to our colleagues! Kind regards from Longyearbyen

10/10 Excellent

Marcos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location and would stay there again
Great stay (mid March) in an amazing place. Good self service breakfast with lots of choice. Had dinner also in the restaurant one night and the Barents gastropub - Great pizza if you’ve had enough reindeer lol We booked a junior suite Room 3002 which had amazing picture windows overlooking the fjord and mountains. Very comfortable rooms although they’re in a separate building to the main hotel so you need to carry your bags there. Good central location close to shops and restaurants, front desk staff can help book tours / transfers too Airport shuttle bus is NOK100 pp each way, NOK170 return. A taxi is NOK150 Single so may be cheaper if there’s two of you … and quicker as you don’t have multiple hotel stops
Stayed 1 night in Mar 2022
Response from Radisson Blu Polar Hotel on 18 Mar 2022
Dear Marcos, thank you for your feedback! We are delighted to read that you had a great stay in our hotel! We are passing on your kind words to our colleagues at breakfast, Pub and room department. We are looking forward to welcome you again in the near future! Kind regards, Front Desk

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A great place to stay in Svalbard!
We stayed 4 nights in the hotel. The service was excellent coupled with awesome breakfast and convenience to reach the town, stores and other facilities.
Stayed 2 nights in Mar 2022
Response from Radisson Blu Polar Hotel on 14 Mar 2022
Dear sir/madame, thank you for your great feedback! We are happy to read that you had a pleasant stay in our hotel and especially our service level was excellent! All the best from Longyearbyen! Front Desk

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great!!!
The service was very good.
Stayed 3 nights in Dec 2021
Response from Team Radisson Blu Polar Hotel on 27 Dec 2021
Hello, Thank you for your feedback! It is wonderful to know that you had a great time with us! We hope welcome you in another trip to Svalbard. Regards, Team, Radisson Blu Polar Hotel

8/10 Good

Mutsumi

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Aging property, but can’t complain, given its extreme location. We enjoyed our stay. Staff were extremely friendly and helpful.
Stayed 4 nights in Dec 2021
Response from Cecilia on 22 Dec 2021
Dear Mutsumi Thank you so much for your kind words. We really appreciate you taking the time to share your experience about the hotel and service given. We count ourselves lucky to have guests like you. Thank you so much for your visit. We look forward to seeing you here again in the future! Best regards

6/10 Okay

Yael

Liked: Room comfort
Disliked: Cleanliness
An okay stay
I think the hotel is over-priced for what you get. The bathroom was dirty and old. The toilet was dirty. The hallway to get to your room look old. The hotel needs some renovation. The breakfast was quite good -the only minus is the lack of hot beverages. Otherwise, the food options are good, including for vegetarians. There are very few food options for dinner though and it’s also over priced for what you get. The hotel is very well located. It’s convenenient to stay there if you do many tours as all tours depart from the radisson. The staff at the lobby is helpful.
Stayed 2 nights in Dec 2021
Response from Front Desk, Radisson Blu Polar Hotel on 11 Dec 2021
Hi Yael, Thanks for your feedback! We do really appreciate your comments and we're working to improve our service every day for our guest. Also, we do apologize for the inconveniences and hope to give you a better experience the next time! Regards,

4/10 Poor

Luca

Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Hotel is very disappointing, the restaurant is pretty bad for both breakfast and dinner, and be aware there is no daily housekeeping service they come once in a while sometimes they did not show up for 3 days,the hotel is old we had problem with the heating system, lights were broken, window did not close well…..and more
Stayed 14 nights in Oct 2021
Response from Ilnura, Front Desk on 9 Nov 2021
Dear Luca, Thank you for your time to give us the feedback about your stay! It is extremely disappointed that we could not fulfill your expectations and all our attempts failed. You know that we have taken this further with our team . Please, accept our apologies for this inconvenience. Don’t hesitate in contact us directly if you have any further questions. Hope we will have a chance to change your impression for better in the future. Best regards, Ilnura Front Desk

10/10 Excellent

Julie Brigham

Liked: Staff & service, amenities, property conditions & facilities
Stayed 1 night in Jul 2021

10/10 Excellent

Verified traveller

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
lower price through expedia and in the middle of town, very comfortable, includes buffet breakfast and wonderful staff.
Stayed 1 night in Jul 2021

10/10 Excellent

Ole Kristian

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2021
Response from Teddy on 12 May 2021
Hei Ole Kristian, vi takker for tilbakemeldingen din og er glade over at oppholdet ditt hos oss var så bra. du er hjertelig velkommen tilbake =)