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"Can’t check in before 1600. Your names and allocated rooms appear on a list. Reception shuts at 1600. If you have a problem with your room there is no one to take ownership of the problem and resolve it there and then. We had an upstairs studio apartment which had a very small bedroom and awkward to get into bed because of the sloping roof. On arrival the blinds wouldn’t shut and the bathroom sink plug wouldn’t pop up. Both issues were resolved the next day. We are getting on a bit and didn’t expect a 1st floor studio apartment with no outdoor space but we should have read the small print on the website. It was hard to differentiate between the rooms on the website and what each offered. You had to trawl through the rooms individually and see if the blurb had balcony or picnic area. Pool wasn’t open when we were there but the location was nice and convenient for the town, restaurants and the pleasant walk to Mount St Michel."

"fabulous location to stay on the Mont - breakfast was very good, rooms excellent!"

"Amazing location and opportunity to explore Mt St Michel in peace and quiet."

"Breakfast was OK. The usual choices. Check-in difficult for me. No person available until after 5 PM. Location like a suburban Big box store area. "

"experience was overall very good. staff friendly and hotel was clean."

"The stay there made it easy to enjoy MSM. The room was pleasant, parking was easy and the breakfast was good. Only retraction was the fact that we did not get the needed code ahead of time. This caused anxiety and frustration which was eventually resolved but not a smooth process."

"Nice and easy to find. Room was comfortable and the hotel staff friendly. The restaurant and breakfast was mediocre. Eggs and bacon were always cold."

"Perfect location at the island entrance. Close to the ramparts entrances including a 2nd floor exit at the back of the hotel directly onto the ramparts. Staff were very helpful and accommodating especially in handling our luggage before checkin and holding it after checkout until we departed. A quiet hotel and nice ambiance!"

"The front desk staff was extraordinarily helpful."