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"I had no problem with my stay other than the fact that at any given time only half or fewer of the elevators were in working order, so there was often a large bottleneck of people waiting to get onto one of the working elevators. At one point I had to wait 20 minutes to finally get up to my room to grab something, and another 15 minutes to get back down. Inefficient and frustrating."

"I didn’t have water pressure in my first room and then my second room I didn’t have any hot water . In my first room , it was clothes from previous guest in there . Toliey was not cleaned properly . Second room the towels had stains on them but the maintenance man with the dreads was helpful"

"The moment I walked in staff informed me that they never offered valet services, and two minutes later a valet showed up. Our room smelled like mold and the bathroom had a strong urine odor. Ohhh not to mention the clogged tub! We had a terrible experience at the Hyatt Hotel."

"Great location! Great city!"

"Good size room and clean. A/C worked wonderfully as did blackout curtains. Bed and pillows comfy. Was worried about outside noise due to Times Square location but it was a non issue. Bell hops were friendly and timely with bags. Some small negatives: bathroom frosted glass door shines bright light into room at night (if not staying alone) and no fan; pretty noisy from neighbors and doors slamming (glad I had ear plugs); was surprised at check-in they needed multiple ids and cc swiped twice. "

"I stayed here with my teenage son over spring break so we could do the UN tour, see Broadway shows and check out the opera."

"Super clean the water pressure was awesome "

"Outstanding staff. Very polite and respectful. Our room was clean and quiet. No parking available by the hotel. But a parking garage was near by. It cost me quite a bit $35/a night. But the hotel stay was great. Clean, quiet, close to the train and the subway, near tons of restaurants and shops. Would stay there again."

"Room was small but fine. Elevators were extremely small and very noisy. It’s an old hotel, so it’s to be expected, but if you’re claustrophobic take the stairs."