Ratings based on 130 Verified Reviews

3.9 out of 5
84% of guests recommend
4.3 Room cleanliness
4.2 Service & staff
4.0 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveller

Love this hotel been there a few times always had

Posted 16-Apr-2018
Love this hotel will be back again great staff and beautiful food
Comment from Hotel Management
18-Apr-2018 by Adam Sweeney , Hotel Management
Good Morning, Thank you so much for your lovely review. The staff and management here will always do our best to ensure you have a fantastic stay. We have now started refurbishments in our bed rooms so we hope you are excited as us to see the end result. We look forward to seeing you again. #teamwf
3 out of 5
Recommended
for Everyone
by A verified traveller from N Ireland

Good hotel close to hospital

Posted 08-Apr-2018
Pros: Staff
Cons: The contents and surrounds need upgrades
Location: Close by a major hospital, the town and shopping.
I had a positive experience, good food, staff were helpful and pleasant.
Comment from Hotel Management
18-Apr-2018 by Adam Sweeney , Hotel Management
Good Morning Polly, Thank you so much for your lovely review. The staff and management here will always do our best to ensure you have a fantastic stay. We have now started refurbishments in our bed rooms and the car park has just been redone. We will be getting the surrounds redone also. We look forward to seeing you again and hope you enjoy the finished product once renovations have been completed. #teamwf
4 out of 5
by A verified traveller

Posted 31-Dec-2017 on Hotels
Food in the Snug bar was lovely. The room was warm and bed comfy. Breakfast was a bit slow as only one waiter on duty. Reception staff all very friendly and helpful.
4 out of 5
by Ann

Posted 30-Dec-2017 on Hotels
Myself and friends had a lovely stay in the Waterfoot hotel we would go back again .
4 out of 5
Recommended
for Everyone
by A verified traveller from liverpool

good hotel

Posted 11-Nov-2017
Pros: good location
Location: not too far from Derry city centre.
good hotel to stay at staff all friendly,nice sized room and good food in restaurant.
5 out of 5
by Roger

Hotel has a modern decor feeling.

Posted 27-Oct-2017 on Hotels
This hotel was very comfortable for our one night stay. Beds were good and dinner and breakfast was good. Plenty of parking. Staff was friendly, food was good. Prices reasonable. Would stay there again.
4 out of 5
Recommended
for Everyone
by A verified traveller from Australia

Visit down memory lane

Posted 11-Oct-2017 on Wotif
We were a bit concerned when parking that the place looked neglected. However our room, the facilities and the staff were all one could wish for.
1 out of 5
by mark

disappointed

Posted 05-Oct-2017 on Hotels
I booked it as it was close to hospital as wife was in labour so I could go to her side fast,I booked in at 10.45 and was charged full price and I ordered a sandwich they brought it to the room ,it wasn't what I ordered but that tired and hungry I ate it ,slept on a single bed if u moved u could have fell out ,no switchs beside bed to charge phone so had keep getting up to check ,left hotel in morning at 6.25 without breakfast as it didn't start until 7 forgot to pay for sandwich which was £3.95 got a phone call later from the hotel looking payment I said I would call in and pay it later but they demanded payment there and then ,it annoyed my wife more than me I never normally be annoyed ,my wife and I had a beautiful set of twin girls and glad I stayed near hand but never again
4 out of 5
by A verified traveller

Good base for seeing Londonderry

Posted 25-Sep-2017 on Hotels
Good value hotel. Rooms large, slightly old fashioned. Restaurant was very good.
4 out of 5
Recommended
for Everyone
by A verified traveller from New South Wales.

Nice Hotel, convenient to local tourism.

Posted 23-Aug-2017
Peaceful, relaxing stay in a scenic room overlooking the river. Conveniently located to town services and local tourist attractions.