Ratings based on 147 Verified Reviews

3.2 out of 5
58% of guests recommend
3.4 Room cleanliness
3.6 Service & staff
3.1 Room comfort
3.1 Hotel condition
Expedia Verified Reviews
3 out of 5
by A verified traveller from Nottingham uk

Posted 18-Sep-2017
To much noise as there is building works across the road no double glazing on windows plus window cracked
1 out of 5
by A verified traveller from Belfast

Wouldn't let my grandmother stay there

Posted 15-Sep-2017
Staff where very helpful. Smell was horrible. No parking that was reasonable. Rooms smell. Left & was charged for the night. Booked into a cleaner & nice hotel.
4 out of 5
by Pauline

This traveller left a rating score only Posted 27-May-2017 on Hotels
5 out of 5
Recommended
for Everyone
by A verified traveller from Hamilton Canada

Perfect city stop in Derry

Posted 24-May-2017
Pros: location
Cons: hotel parking would have been good.
Location: the city wall was close and browsing around town was great
great hotel. Our room came with a large tub and it was quiet while facing the street. staff were great and saw I was bringing wine to the room and offered wine glasses for us. FANTASTIC.
4 out of 5
by Tina

This traveller left a rating score only Posted 20-May-2017 on Hotels
4 out of 5
by Karen

work experience

Posted 12-May-2017 on Hotels
staff helpful,great location,will be back soon.
1 out of 5
by A verified traveller from Glasgow

Wear warm clothes.

Posted 24-Apr-2017 on CheapTickets
There was no heat and no hot water. When we first went into the room there was some kind of air purifier left in the room by the cleaning staff and it left an irratable odor the entire stay. The rooms were freezing and we called to the front desk they said the heating had been turned off but didn't know why, but he would turn it on. The next morning we wanted to take a shower but there was no hot water and the front desk said they would turn it on and it would take about 20-30 min to heat up. And we didn't have time to wait so no shower. When we checked out we filled out a complaint form and requested the manager to contact us and I am still waiting(2 days so far).
4 out of 5
Recommended
for Everyone
by A verified traveller from Belfast

Excellent location, spacious room

Posted 24-Apr-2017
Pros: Location, room and bathroom space
Cons: Noise control
Location: Centre of the city within 5 minutes from all attractions, good restaurants and pubs.
Right in the centre of the city, we got a very spacious room with very high ceiling, double sink in the bathroom, although no view from it and just above the hotel's storage so very noisy early in the morning, apart from that the bed was comfortable and slept were. You get what you pay for.
3 out of 5
by A verified traveller

Posted 02-Apr-2017 on Hotels
Great friendly staff great location clean comfy beds, poor shower and bathroom needs updating
4 out of 5
Recommended
for Everyone
by A verified traveller from Antrim

Nice hotel close to entertainment and restaurants

Posted 13-Mar-2017
Really enjoyed our stay at hotel was very happy with the experience