Ratings based on 126 Verified Reviews

They paid and stayed. We double-checked.
3.2 out of 5
56% of guests recommend
3.4 Room cleanliness
3.6 Service & staff
3.1 Room comfort
3.0 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
2out of 5
by A verified traveller

Posted 24-Sep-2016
Used to stay here when it was the trinity hotel. Very old and worn now. Had to call them to turn the heat on to the room and they turned it off sometime before morning. Only good thing was the price
5out of 5
by A verified traveller

Will be a regular with travelodge

Posted 01-Sep-2016
Lovely room, fabulous nights sleep very accommodating and staff are polite and friendly will be using travelodge more often
5out of 5
by A verified traveller

Great stay for a couple of nights

Posted 25-Jul-2016
Spacious and clean rooms. In the city center. Parking with discount around the corner. Very quiet.
Comment from Hotel Management
31-Aug-2016 by Travelodge Management, Hotel Management
Dear Michael Many thanks for taking time to review our hotel. We are pleased to hear that you had another enjoyable stay with us. We will look forward to welcoming you back again in the near future. Kind Regards Travelodge Management
4out of 5
by aodhan

Posted 22-Jun-2016 on Hotels
just a bit noisy as i was over a pub,but no other issues .
Comment from Hotel Management
01-Jul-2016 by Manager, Hotel Management
Dear aodhan Thank you for your recent review. We are pleased that you had an enjoyable stay in the Travelodge Derry. As a central hotel which is conveniently located at the heart of Derry City Centre, and surrounded by commerce and amenities, we accept that sometimes there will be noise from the busy street traffic. We hope you will return soon to the Travelodge Derry, as we would be delighted to welcome you back. Kindest Regards Travelodge Management Team
2out of 5
by Alex from Toronto

Places not to stay.

Posted 12-Jun-2016 on Hotels
The hotel was old and showed its age. The beds had only a comforter and no top sheet. The bathroom had Mold and/ or mildew.
Comment from Hotel Management
01-Jul-2016 by Manager, Hotel Management
Dear Alex Thank you for your recent review. We appreciate all guest feedback as it allows us to listen to our guest's concerns, and make improvements based on their experience. We accept your concerns regarding our hotel, and we are disappointed that we did not meet your expectations on this occasion. We will be redeveloping our hotel in the next few months, and we hope to deliver a product and service that exceeds all of our future guest's expectataions. We hope you will return soon. Regards Travelodge Management Team
3out of 5
by A verified traveller from Glasgow

ok for the money

Posted 30-May-2016
Pros: location
Cons: needs a makeover
Location: good location for pubs shops and the walls
Rooms are clean but a bit outdated. Reception staff excellent. Breakfast needs to be better.
Comment from Hotel Management
30-Jun-2016 by Manager, Hotel Management
Dear Irene Thank you for taking the time to review our hotel. We are pleased that you had an enjoyable stay with us. In particular, we are pleased that our excellent reception staff contributed to your enjoyable experience. Also, we agree and we are delighted that our central location was convenient for you. We hope you will return soon. Regards Travelodge Management Team
3out of 5
by A verified traveller from vancouver

Great location

Posted 08-May-2016
Pros: Location,clean and price
If you want location clean and cheap no frills this is the place
Comment from Hotel Management
21-May-2016 by Travelodge, Hotel Management
Dear Lionel, Thank you for your feedback following your recent stay. Regards, Travelodge
3out of 5
by A verified traveller

Centrally located

Posted 16-Apr-2016
Bed was basically a spring with a mattress cover on it, noise from hotels air conditioning units and restaurant extractor right outside the rooms very small window. Bathroom floor was filthy as you could see from the tile grout. This aside the staff were great and the hotel is centrally located so is ideal for getting about
Comment from Hotel Management
22-May-2016 by Travelodge, Hotel Management
Dear Anonymous, Thank you for your feedback. I will ensure your comments are filter to our head office. Regards, Travelodge.
3out of 5
by A verified traveller from Ireland

Good location and sufficient for a city visit.

Posted 29-Mar-2016
Pros: its location
Cons: Parking facilities to be included when booking
Location: Restaurants, Guild Hall, City Wall and sights within it, Shopping Centre all in walking distance.
The hotel was ideal for our purpose. Reception desk personnel was very friendly and helpful; I had inquired regarding parking spaces nearby (parking is not included at hotel) and was advised about a reasonable, safe and easily accessible parking possibility.
Comment from Hotel Management
21-May-2016 by Travelodge, Hotel Management
Dear Doris, Thank you for your feedback follwoing your recnt stay. So glad to hear you enjoyed your visit to Derry. Regards, Travelodge
2out of 5
by A verified traveller from belfast

Dump

Posted 18-Jan-2016
The place was a dump. The heater was not plugged in so you walked into a cold room. Turns out the heater was broken anyway. There were beds for three and barely towels for two - typical of a cheap hotel. We were unexpectedly stuck on town for a night and it didn't even have the complimentry toiletries of a regular hotel which would have been great in that situation. Damage, broken knobs, even an iron shaped melt mark in the carpet was everywhere in this dingy little hole. Suitable to bring a street worker but not your wife.
Comment from Hotel Management
21-May-2016 by Travelodge, Hotel Management
Dear DumpEnthusiant, Thank you for feedback, I'll ensure your comments are pasted onto our head office for review. Regards, Travelodge
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