Ratings based on 147 Verified Reviews
3.4 Room cleanliness
3.6 Service & staff
3.1 Room comfort
3.1 Hotel condition
Expedia Verified Reviews
by A verified traveller from Nottingham uk
Posted 18-Sep-2017
To much noise as there is building works across the road no double glazing on windows plus window cracked
by A verified traveller from Belfast
Wouldn't let my grandmother stay there
Posted 15-Sep-2017Staff where very helpful. Smell was horrible. No parking that was reasonable. Rooms smell. Left & was charged for the night. Booked into a cleaner & nice hotel.
by Pauline
Posted 27-May-2017 on Hotels
Recommended
for Everyoneby A verified traveller from Hamilton Canada
Perfect city stop in Derry
Posted 24-May-2017
Pros: location
Cons: hotel parking would have been good.
Location: the city wall was close and browsing around town was great
great hotel. Our room came with a large tub and it was quiet while facing the street. staff were great and saw I was bringing wine to the room and offered wine glasses for us. FANTASTIC.
by Tina
Posted 20-May-2017 on Hotels
by Karen
work experience
Posted 12-May-2017 on Hotelsstaff helpful,great location,will be back soon.
by A verified traveller from Glasgow
Wear warm clothes.
Posted 24-Apr-2017 on CheapTicketsThere was no heat and no hot water. When we first went into the room there was some kind of air purifier left in the room by the cleaning staff and it left an irratable odor the entire stay. The rooms were freezing and we called to the front desk they said the heating had been turned off but didn't know why, but he would turn it on. The next morning we wanted to take a shower but there was no hot water and the front desk said they would turn it on and it would take about 20-30 min to heat up. And we didn't have time to wait so no shower. When we checked out we filled out a complaint form and requested the manager to contact us and I am still waiting(2 days so far).
Recommended
for Everyoneby A verified traveller from Belfast
Excellent location, spacious room
Posted 24-Apr-2017
Pros: Location, room and bathroom space
Cons: Noise control
Location: Centre of the city within 5 minutes from all attractions, good restaurants and pubs.
Right in the centre of the city, we got a very spacious room with very high ceiling, double sink in the bathroom, although no view from it and just above the hotel's storage so very noisy early in the morning, apart from that the bed was comfortable and slept were.
You get what you pay for.
by A verified traveller
Posted 02-Apr-2017 on Hotels
Great friendly staff great location clean comfy beds, poor shower and bathroom needs updating
Recommended
for Everyoneby A verified traveller from Antrim
Nice hotel close to entertainment and restaurants
Posted 13-Mar-2017Really enjoyed our stay at hotel was very happy with the experience
