Ratings based on 141 Verified Reviews

3.2 out of 5
62% of guests recommend
3.4 Room cleanliness
3.6 Service & staff
3.1 Room comfort
3.1 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveller from Hamilton Canada

Perfect city stop in Derry

Posted 24-May-2017
Pros: location
Cons: hotel parking would have been good.
Location: the city wall was close and browsing around town was great
great hotel. Our room came with a large tub and it was quiet while facing the street. staff were great and saw I was bringing wine to the room and offered wine glasses for us. FANTASTIC.
1 out of 5
by A verified traveller from Glasgow

Wear warm clothes.

Posted 24-Apr-2017 on CheapTickets
There was no heat and no hot water. When we first went into the room there was some kind of air purifier left in the room by the cleaning staff and it left an irratable odor the entire stay. The rooms were freezing and we called to the front desk they said the heating had been turned off but didn't know why, but he would turn it on. The next morning we wanted to take a shower but there was no hot water and the front desk said they would turn it on and it would take about 20-30 min to heat up. And we didn't have time to wait so no shower. When we checked out we filled out a complaint form and requested the manager to contact us and I am still waiting(2 days so far).
4 out of 5
Recommended
for Everyone
by A verified traveller from Belfast

Excellent location, spacious room

Posted 24-Apr-2017
Pros: Location, room and bathroom space
Cons: Noise control
Location: Centre of the city within 5 minutes from all attractions, good restaurants and pubs.
Right in the centre of the city, we got a very spacious room with very high ceiling, double sink in the bathroom, although no view from it and just above the hotel's storage so very noisy early in the morning, apart from that the bed was comfortable and slept were. You get what you pay for.
3 out of 5
by A verified traveller

Posted 02-Apr-2017 on Hotels
Great friendly staff great location clean comfy beds, poor shower and bathroom needs updating
4 out of 5
Recommended
for Everyone
by A verified traveller from Antrim

Nice hotel close to entertainment and restaurants

Posted 13-Mar-2017
Really enjoyed our stay at hotel was very happy with the experience
5 out of 5
by patrick

This traveller left a rating score only Posted 12-Mar-2017 on Hotels
2 out of 5
Recommended
for Everyone
by A verified traveller from J

Travelodge Quayside Derry

Posted 01-Mar-2017
Signage to Travelodge Derry Very poorly signaged and not lit up at night so challenging to find. It is next to weatherspoons entrance and entrance to Quaysude. Quayside Car Park On ground level customer services for the car park, pay £10 on arrival and park on level 3. Walk through level 3 car park into reception at Quayside Travelodge. This will ensure you do not encounter the extremely steep concrete based stairwell and narrow lift from the street level pedestrian entrance to Travelodge Derry. Bedrooms Comfy beds Dated furniture But adequate for central location in Derry Bathroom Shower good over bath. Sink etc tiles all cracked and old so update needed to be two stat plus. Reception Helpful and efficient and made our stay in Derry good. Hairdryer There is NO hairdryer in bathroom or bedroom. Location Very central location. Near peace bridge
4 out of 5
Recommended
for Everyone
by A verified traveller from belfast

Basic hotel close to town

Posted 14-Nov-2016
Staff pleasant hotel very tired but what you pay for it is fine we were only looking for an overnight stay and was ok for that
Comment from Hotel Management
30-Nov-2016 by Travelodge, Hotel Management
Dear Sandra Thank you for your recent review. We hope you will return soon to the Travelodge Derry. Regards Travelodge
2 out of 5
by A verified traveller

Don't bother

Posted 27-Oct-2016 on Hotels
Awful hotel woken up twice by knocking on door at 3am plus there was a false fire alarm Anybody can access hotel at night and they do..avoid
Comment from Hotel Management
30-Nov-2016 by General Manager, Hotel Management
Dear Guest Thank you for your recent review. We hope you will return soon to the Travelodge Derry. Regards Travelodge
5 out of 5
by A verified traveller

Posted 07-Oct-2016 on Hotels
Comment from Hotel Management
30-Nov-2016 by General Manager, Hotel Management
Dear Guest Thank you for your recent review. We hope you will return soon to the Travelodge Derry. Regards Travelodge
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