Ratings based on 117 Verified Reviews

4.1 out of 5
80% of guests recommend
4.4 Room cleanliness
4.2 Service & staff
4.2 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveller

Lovely helpful staff. Would stay again

Posted 19-Jul-2017
Lovely helpful staff. Would stay again. .......... ......
5 out of 5
Recommended
for Everyone
by A verified traveller

Really nice hotel

Posted 01-Jun-2017
Beds so comfortable I slept like a log. Food amazing and staff couldn't have asked for better
3 out of 5
Recommended
for Business Travellers
by A verified traveller

Very friendly staff, hotel a little worn and dated

Posted 25-May-2017
Pros: Very friendly staff, pleasant evening meal and reasonably priced. Nice pint of guiness
Cons: Had a late breakfast at 8am, most things gone, no interest in replacing or providing fresh eggs
Pleasant staff but breakfast disappointing.
5 out of 5
Recommended
for Everyone
by A verified traveller

Posted 04-May-2017
Everything was great. Staff were very friendly. Room was large and clean. We couldn't enjoy the swimming pool and gym, but they look amazing. Large parking so always plenty of parking spaces available. Overall very positive and happy experience. Thanks best white horse hotel.
2 out of 5
by A verified traveller from Ireland

not the best we've stayed in

Posted 30-Apr-2017
Pros: The food was lovely
Cons: Some staff could be more friendly As some were quite abrupt I know everyone can have bad days but u don't take your problems to work.
Location: Outskirts of the city very little nearby apart from the city of Derry airport.
We were staying after a wedding the meal was lovely but the room was disappointing quite small although appropriately decorated. The bathroom was tiny but apart from that you get what you pay for as it was only £42 for the night so not too bad. In the outskirts of the city so taxi required if you want to go into town approx 6 miles away.
3 out of 5
Recommended
for Everyone
by A verified traveller

Handy overnight stop for local wedding venue

Posted 23-Apr-2017
Pros: Friendly and approachable staff very helpful with any queries.
Cons: Availability of tea/coffee making facilities in room would be added bonus thanks.
Location: very handy to wedding we were attending locally
Had a lovely cup of tea/coffee and shortbread kept us going many thanks.
5 out of 5
Recommended
for Couples
by A verified traveller from belfast

Posted 23-Apr-2017
Pros: Very friendly
Location: Bit out of the way
Good hotel liked the entertainment and friendly staff food was also good.
5 out of 5
Recommended
for Everyone
by A verified traveller

Casual trip away nice quiet location

Posted 22-Apr-2017
Only problem is the changing rooms in the swimming pool are very very cold
4 out of 5
by A verified traveller

Nice hotel but a bit far from the city

Posted 18-Apr-2017
Pros: The room is very spacious. Value for money.
Location: Nothing nearby. It's quite far out from the city.
The room is quite spacious, clean and comfortable. The hotel is quite far out from the city with nothing nearby. The shower is a bit faulty.
5 out of 5
by Noel

Posted 17-Apr-2017 on Hotels
Gym and swimming pool were great