Ratings based on 112 Verified Reviews

4.0 out of 5
79% of guests recommend
4.3 Room cleanliness
4.2 Service & staff
4.2 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
3 out of 5
Recommended
for Business Travellers
by A verified traveller

Very friendly staff, hotel a little worn and dated

Posted 25-May-2017
Pros: Very friendly staff, pleasant evening meal and reasonably priced. Nice pint of guiness
Cons: Had a late breakfast at 8am, most things gone, no interest in replacing or providing fresh eggs
Pleasant staff but breakfast disappointing.
5 out of 5
Recommended
for Everyone
by A verified traveller

Posted 04-May-2017
Everything was great. Staff were very friendly. Room was large and clean. We couldn't enjoy the swimming pool and gym, but they look amazing. Large parking so always plenty of parking spaces available. Overall very positive and happy experience. Thanks best white horse hotel.
2 out of 5
by A verified traveller from Ireland

not the best we've stayed in

Posted 30-Apr-2017
Pros: The food was lovely
Cons: Some staff could be more friendly As some were quite abrupt I know everyone can have bad days but u don't take your problems to work.
Location: Outskirts of the city very little nearby apart from the city of Derry airport.
We were staying after a wedding the meal was lovely but the room was disappointing quite small although appropriately decorated. The bathroom was tiny but apart from that you get what you pay for as it was only £42 for the night so not too bad. In the outskirts of the city so taxi required if you want to go into town approx 6 miles away.
3 out of 5
Recommended
for Everyone
by A verified traveller

Handy overnight stop for local wedding venue

Posted 23-Apr-2017
Pros: Friendly and approachable staff very helpful with any queries.
Cons: Availability of tea/coffee making facilities in room would be added bonus thanks.
Location: very handy to wedding we were attending locally
Had a lovely cup of tea/coffee and shortbread kept us going many thanks.
5 out of 5
Recommended
for Couples
by A verified traveller from belfast

Posted 23-Apr-2017
Pros: Very friendly
Location: Bit out of the way
Good hotel liked the entertainment and friendly staff food was also good.
5 out of 5
Recommended
for Everyone
by A verified traveller

Casual trip away nice quiet location

Posted 22-Apr-2017
Only problem is the changing rooms in the swimming pool are very very cold
4 out of 5
by A verified traveller

Nice hotel but a bit far from the city

Posted 18-Apr-2017
Pros: The room is very spacious. Value for money.
Location: Nothing nearby. It's quite far out from the city.
The room is quite spacious, clean and comfortable. The hotel is quite far out from the city with nothing nearby. The shower is a bit faulty.
5 out of 5
Recommended
for Everyone
by A verified traveller

Posted 17-Apr-2017
Great spot close to airport, ideal place to relax.
4 out of 5
Recommended
for Everyone
by A verified traveller from ULSTER

CLOSE TO A WEDDING PARTY WE WERE GOING TWO.

Posted 14-Apr-2017
Pros: THE FOOD IN THE RESTAURANT WAS VERY GOOD.
Cons: I DIDNT LIKE THE IDEA OFF HAVING TWO PAY THE BILL AFTER WE HAD DONE, THEY SAID THEY COULD,NT CHARGE IT TWO THE ROOM.!!!!??.
WE WANTED THEM TWO SPLIT OUR BILL IN THE RESTAURANT IN TOO . AND CHARGE IT TWO OUR ROOMS. THERE WAS FOUR OF US. BUT THEY COULD,NT DO THAT. WE HAD TWO PAY IT BEFORE WE LEFT. I DID,NT LIKE THAT.
4 out of 5
Recommended
for Everyone
by A verified traveller from enniskillen

Close to Derry airport

Posted 08-Apr-2017
Lovely food in hotel. Good reception staff who are friendly and welcoming