Ratings based on 72 Verified Reviews

They paid and stayed. We double-checked.
4.0 out of 5
79% of guests recommend
4.3 Room cleanliness
4.1 Service & staff
4.1 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
4out of 5
by A verified traveller from buckinghamshire

On our way to family wedding in ireland

Posted 22-Oct-2016
Pros: Location near airport but quiet, swimming pool, sauna, steam room facilities.
Cons: Restaurant was very disappointing excited to see they did a chateau Briand also seafood platter for two husbands wanted steak, ladies seafood good food but served on cold plates so went cold very quickly commented on it but obviously not interested not even an apology. Not a good advert for best western usually good restaurants
Location: Near airport
4out of 5
by A verified traveller from belfast

Great stay for the business traveler.

Posted 21-Oct-2016
Pros: Really REALLY comfortable bed. Room very clean and well proportioned. Delicious breakfast and convenient parking.
Cons: There was no tea and coffee making facilities in the room. It would have been nice to have that option.
Location: It was a business trip so it was handy for border customers.
5out of 5
by A verified traveller

Great staff, great room

Posted 16-Oct-2016
Needed a last minute place to stay, booked a room online and checked in maybe ten minutes later without any issues. Staff was very friendly and helpful and it's located not far from the city centre.
4out of 5
by A verified traveller

Decent tourist class hotel.

Posted 11-Oct-2016
Pros: Good price. Expected quality.
Location: Just a bit outside of the city with not too much in the immediate area.
What you would expect of a Travelodge. Decent quality at a decent price. Had a nice pub on site with a good selection of draft beers. Food menu was quite good.
3out of 5
by A verified traveller

Proximity to Derry.

Posted 04-Sep-2016
No frills hotel. I would rate it a 3Star. Not too much more to add as we didn't eat there.
3out of 5
by A verified traveller from Regina Canada

Hotel close to motorway to Belfast/Causeway

Posted 01-Sep-2016
Pros: We liked the spacious bedroom and bathroom and TUB as well as shower and exceptionally helpful staff. Never used the pool.hot tub/sauna .
Cons: Perhaps better signage ahead of the actual hotel turn off, as we missed it, and then had to come around the back end off the motorway.
Location: You drive through Belfast on a very busy motorway from Northern Ireland.Don't miss the Titanic Museum or the Irish Folk Village. Drive motorway early.
The front desk staff were all exceptionally helpful as were the cleaning staff very professional making sure our needs were taken care of. They could use some additional cell phone adaptors for North Americans who do not come prepared and tourists should not take them home ?? Rugs in bedroom could do with some replacing and perhaps new colour to match their lovely red and gold decor, but rooms are very spacious and a welcome change from the B & B's. Be careful on the high bathtubs in stepping out avoid a nasty fall. Restaurant had very high prices, food quality not great and service very slow. Only low side was a noisy party in next room who were very loud but hotel was receptive to deal with quickly, Could use some more brochures , maps with information in lobby for Belfast area as we kept missing the Tourist Information Centres in Northern Ireland they were hard to locate and not open user friendly hours. Why does the Southern side of the Ireland Information Centres have no info on Northern Ireland?
4out of 5
by A verified traveller

Posted 31-Aug-2016
I was very pleased with the customer service and the room.
4out of 5
by MARK from craigavon

Posted 22-Jul-2016 on Hotels
nice handy to get to derry
3out of 5
by A verified traveller

Posted 20-Jul-2016 on Hotels
The hotel is fine. I would question the 4 stars. The WiFi is not very high speed. Overall good value hotel.
4out of 5
by Chris

This traveller left a rating score only Posted 30-Jun-2016 on Hotels