Ratings based on 166 Verified Reviews

4.1 out of 5
81% of guests recommend
4.3 Room cleanliness
4.3 Service & staff
4.2 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveller

Posted 18-Apr-2018
Had lovely stay Staff very nice Pool lovely Kids loved it
3 out of 5
Recommended
for Everyone
by A verified traveller

Posted 17-Apr-2018
nice pool, room was ok, poor breakfast , not tasty coffee
5 out of 5
Recommended
for Everyone
by A verified traveller from londonderry

Posted 07-Apr-2018
Northern Ireland experience was good hotel facility's was good staff was very polite and good they always ready to help room size was a bit small but rest of them was very very good
4 out of 5
Recommended
for Everyone
by A verified traveller

Posted 01-Apr-2018
A large comfortable room. The shower could benefit from a shelf for soap and shampoo
3 out of 5
by A verified traveller from Northern Ireland

Beautiful food but hotel needs updating

Posted 01-Apr-2018
Lovely food from the à la carte menu and pleasant staff. Hotel room needed a deep clean to remove numerous cobwebs from ceiling and hairs from carpet. More attention to detail required particularly for a suite, for example; bleach stains on carpet along with various other stains, holes in bed linen, plucks all over the curtains, cream net curtains instead of crisp white net curtains, caramel coloured robes instead of crisp white to match the slippers, cheap tacky ornaments, no bottled water provided as stated in the information pack, loose wiring on kettle plug and tap and shower water not overly hot.
5 out of 5
Recommended
for Everyone
by A verified traveller from Belfast

Lovely staff that after are ever need

Posted 12-Mar-2018
Have been before a few times and it just gets better ever time we stay, staff couldn't do enough for you,very clean and the food was delicious,will definitely be back soon
5 out of 5
Recommended
for Everyone
by A verified traveller from co,Armagh

Great hotel

Posted 10-Mar-2018
Love the white horse hotel londonderry the staff are great they cant do enough for you food was beautiful bedroom was very big and the bed was really comfortable would definitely go back
3 out of 5
Recommended
for Everyone
by A verified traveller from Belfast

Needs Updating

Posted 15-Feb-2018
Hotel a bit tired and needs a revamp. However the staff are fantastic and are extremely pleasant, even the housekeeping staff were very friendly and welcoming. We had dinner in the restaurant and the meal was lovely. I had the salmon which was cooked to perfection and was accompanied by an absolutely fantastic sauce. My husband had steak which he also enjoyed. We only stayed one night but we had a great time. A girl, sorry don’t know name, played piano in the restaurant and she was amazing and lovely Sabrina sang in the bar. In addition to her amazing voice she was great craic!!
5 out of 5
by A verified traveller

This traveller left a rating score only Posted 08-Jan-2018 on Hotels
4 out of 5
by A verified traveller

Worth a visit.

Posted 08-Jan-2018 on Hotels
One night stay. Facilities were as described. Staff were helpful. Convenient location for my business trip. Leasire facilities were worth a visit.