Ratings based on 149 Verified Reviews

4.1 out of 5
80% of guests recommend
4.4 Room cleanliness
4.2 Service & staff
4.2 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
5 out of 5
for Everyone
by A verified traveller from Phildelphia, PA

Posted 29-Dec-2017
Wish I had more time st the hotel to take advantage of all they had to offer!
3 out of 5
by A verified traveller from Northern Ireland

It is a standard hotel disappointing for a 4 star

Posted 28-Dec-2017
We had an ok stay. Nothing was amazing or would make me want to recommend staying in this hotel. The family rooms where a good size clean & comfy. If the staff had of been better it might have made our experience better. We had cocktails In the bar which where made lovely. The dinner was a reduced menu which nobody advised me off when booking. The pudding choice was very disappointing. Breakfast was lovely altho wasn't enough food put out & kept having to wait on ordering beans more bacon etc The gym/ pool receptionist was not Pleasant. All in all it was a fine hotel just wish it was more magical. Amy
3 out of 5
for Everyone
by A verified traveller from Belfast

Convenient for Derry

Posted 24-Dec-2017
Pros: Friendly staff in foyer. Willing to help. Lovely log fires.
Cons: Needs hotter coffee. Needs more spacious bedrooms.
Location: Great location when travelling through. Good place for exploring Derry.
Welcoming friendliness. Bedroom very clean but cramped area around the entrance and bathroom. Hard for 2 people to move around. Couldn't stay longer than 1 night. Food quite good but cool breakfast, and coffee not hot enough .
5 out of 5
for Everyone
by A verified traveller from Dorset uk

Liķe a family

Posted 21-Nov-2017
Stäff aall helpful will be göing back söön thanks to all
4 out of 5
for Everyone
by A verified traveller

Nice big airy room with opening windows.

Posted 04-Nov-2017
Pros: value for money
Location: Not a great location - no nearby facilities
Lovely hotel. its about a 10 min drive out of the city on the edge of a motorway, so once you have your own transport its good. the room was big and comfortable with great beds. Would stay here again if in Derry.
4 out of 5
for Everyone
by A verified traveller from Fredericton

Helpful Staff and convenient location.

Posted 29-Oct-2017
Staff assisted with boarding passes and were very pleasant and helpful especially Paul who hand delivered our boarding passes to our rooms.
5 out of 5
by Kevin

Posted 17-Oct-2017 on Hotels
Absolutely amazing already planning atennext visit. Chloe the girl who checked us in couldn’t be nicer
4 out of 5
by christine

Enjoyable satay.

Posted 06-Oct-2017 on Hotels
Outstanding reception lady. All staff extremely friendly and helpful. Evening dinner excellent. Breakfast a little disappointing......reduced selection and food a little dry. We arrived at 8.30am and felt we had the leftovers. Pool area needs updating. Good location to visit Londonderry.
4 out of 5
by Fred


Posted 05-Oct-2017 on Hotels
4 out of 5
by David

Small rooms, but great stay

Posted 19-Sep-2017 on Hotels
We did have a great stay at the hotel. Though the rooms were a bit on the small size, the room was clean and comfortable. The restaurant is ok, not bad but not exceptionally good either. Nice hotel, well located.