Pool is its saving grace
Posted 15-Jun-2016 on Hotels
The positives: Room was good for a family stay: double bed and two singles but still plenty of space. Pool is great for kids and was the highlight of our visit. Bar food was decent.
The negatives: Indifferent service at check-in and check-out. Bucket in corridor due too leaking roof when it rained. We could tolerate those, but a wedding on in the hotel during our stay got out of hand and spoiled our visit. There were aggressive exchanges between English guests in the corridor outside our room, culminating in a very upsetting violent incident in the room next us. We contacted reception and a man said that someone would come up to see what was happening -- we watched and waited and waited, but no one showed up. As a result we endured several hours of rowdy behaviour from our neighbours. The two rooms had (locked) interconnecting doors so the noise (and cigarette smoke) travelled easily between the rooms. A hotel cannot be responsible for the behaviour of all its guests, but in this case there was no follow-up from the hotel to look out for its well-behaving guests, which was very disappointing and undoubtedly prolonged out discomfort.