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The Westin London City

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Luxury
5.0 star property
9.4

Exceptional

Luxury hotel near Tower of London

Located close to Tower Bridge and London Eye, The Westin London City provides dry cleaning/laundry services, a fireplace in reception and a bar. Indulge in aromatherapy, a body treatment and a massage at the on-site spa. The on-site local cuisine restaurant, Hithe + Seek, offers dinner, light fare and happy hour. In addition to a 24-hour gym and conference space, guests can connect to free in-room WiFi, with a speed of 25+ Mbps.

Popular amenities

  • Pool
  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
The current price is £339
includes taxes & fees
24 May - 25 May

Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for Classic Room, 1 King Bed

Egyptian cotton sheets, premium bedding, in-room safe, desk

Classic Room, 1 King Bed

9.8 out of 10
Exceptional
(9 reviews)
  • City view
  • 323 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

Egyptian cotton sheets, premium bedding, in-room safe, desk

Room, 1 King Bed

9.2 out of 10
Wonderful
(5 reviews)
  • City view
  • 323 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Signature Room, 2 Double Beds

Signature Room, 2 Double Beds | Egyptian cotton sheets, premium bedding, in-room safe, desk

Signature Room, 2 Double Beds

9.4 out of 10
Exceptional
(16 reviews)
  • City view
  • 323 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Signature Room, 1 King Bed

Signature Room, 1 King Bed | Egyptian cotton sheets, premium bedding, in-room safe, desk

Signature Room, 1 King Bed

9.4 out of 10
Exceptional
(23 reviews)
  • City view
  • 323 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Luxury Room, 1 King Bed

Egyptian cotton sheets, premium bedding, in-room safe, desk

Luxury Room, 1 King Bed

8.8 out of 10
Excellent
(3 reviews)
  • City view
  • 344 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Luxury Room, 2 Double Beds

Luxury Room, 2 Double Beds | Egyptian cotton sheets, premium bedding, in-room safe, desk

Luxury Room, 2 Double Beds

8.8 out of 10
Excellent
(5 reviews)
  • City view
  • 344 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Duplex, 1 Bedroom (View)

Duplex, 1 Bedroom (View) | Egyptian cotton sheets, premium bedding, in-room safe, desk

Duplex, 1 Bedroom (View)

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 646 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite, 1 Bedroom, City View

Executive Suite, 1 Bedroom, City View | Egyptian cotton sheets, premium bedding, in-room safe, desk

Executive Suite, 1 Bedroom, City View

  • City view
  • 1023 sq ft
  • 3 bedrooms
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 3 Bedrooms, River View (The Cadogan Residence, View)

Egyptian cotton sheets, premium bedding, in-room safe, desk

Room, 3 Bedrooms, River View (The Cadogan Residence, View)

  • River view
  • 1770 sq ft
  • Sleeps 6
  • 1 King Bed

View all photos for Room, 3 Bedrooms, Balcony (The Grosvenor Residence, View)

Egyptian cotton sheets, premium bedding, in-room safe, desk

Room, 3 Bedrooms, Balcony (The Grosvenor Residence, View)

  • River view
  • 1770 sq ft
  • Sleeps 6
  • 1 King Bed

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About the area

Located in London City Centre neighbourhood, The Westin London City is connected to a railway/underground station. Notable landmarks in the area include Tower of London and Trafalgar Square, and travellers wishing to experience a bit of culture can try The Arena. Enjoy an event or a match at Wembley Stadium, and consider making time for London Eye—a top attraction that's not to be missed. Visit our London travel guide
Map
60 Upper Thames Street, London, England

What's nearby

  • Financial District
    Financial District
    1 min walk - 0.0 miles
  • Thames River
    Thames River
    1 min walk - 0.1 miles
  • St. Paul's Cathedral
    St. Paul's Cathedral
    6 min walk - 0.4 miles
  • London Bridge
    London Bridge
    12 min walk - 0.7 miles
  • Tower of London
    Tower of London
    18 min walk - 1.0 mile

Getting around

  • Mansion House Underground Station
    4 min walk
  • London Cannon Street Station
    5 min walk
  • London (LCY-London City)
    37 min drive

Restaurants

  • Rosslyn Coffee
    5 min walk
  • Host
    5 min walk
  • Ye Olde Watling
    6 min walk
  • Shake Shack Mansion House
    5 min walk
  • GAIL's Bakery
    4 min walk

About this property

The Westin London City

Luxury hotel near Tower of London
Located close to Tower Bridge and London Eye, The Westin London City provides dry cleaning/laundry services, a fireplace in reception and a bar. Indulge in aromatherapy, a body treatment and a massage at the on-site spa. The on-site local cuisine restaurant, Hithe + Seek, offers dinner, light fare and happy hour. In addition to a 24-hour gym and conference space, guests can connect to free in-room WiFi, with a speed of 25+ Mbps.
Additional perks include:
  • An indoor pool
  • English breakfast (surcharge), smoke-free property and multilingual staff
  • Wedding services, a living plant wall and a TV in reception
  • Tour/ticket information, a lift and a porter/bellboy
  • Guest reviews say great things about the helpful staff
Room features
All 226 rooms offer comforts, such as 24-hour room service and premium bedding, in addition to perks, such as pillow menus and laptop-friendly workspaces.
Other conveniences in all rooms include:
  • Recycling and LED light bulbs
  • Eco-friendly toiletries, showers and hairdryers
  • 55-inch Smart TVs with streaming services and digital channels
  • Wardrobes/cupboards, separate sitting areas and free infant beds

Awards and affiliations

Eco-certified property
This property participates in Green Tourism Programme – a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (GBP 32 per day)
  • Onsite parking available only on request

Food and drink

  • Daily English breakfast available 6:30 AM to 10:30 AM for a fee: GBP 30 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Hithe + Seek
  • Mosaic

Things to do

  • 24-hour gym
  • Full-service spa
  • Indoor pool
  • Sauna
  • Steam room
  • TV in common areas

Family friendly

  • In-room cot
  • Indoor pool
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Guidebooks
  • Laundry facilities
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 6,458 square feet of conference space
  • 7 meeting rooms
  • Computer station

Full-service spa

  • 5 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Facials
  • Hot stone massages
  • Hot tub
  • In-room massages
  • Prenatal massages
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in room
  • Doorbell and phone notification
  • Grab bar near toilet
  • Hand-held showerhead
  • Handrails in stairways (103 centimetre high)
  • Hardwood flooring in room
  • Lever door handles
  • Lift (98 centimetre wide door)
  • Magnifying mirror
  • Pool hoist on site
  • Stair-free path to entrance
  • Vibrating pillow alarm
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (110 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchairs on site

More

  • 3 buildings
  • 8 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2021
  • Communal living room
  • Comprehensive food waste policy
  • Double-glazed windows
  • Fireplace in lobby
  • Living plant wall
  • Local artist showcase
  • Locally-owned and organised tours and activities
  • No plastic drinking straws
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Rooftop garden
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Free cot
  • Pillow menu

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste

Entertainment

  • 55-inch smart TV with digital channels
  • Streaming services
  • Tablet computer

Food and drink

  • 24-hour room service
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Restaurant dining guides

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Separate sitting area
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime

Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Guests will receive an email within 48 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of GBP 50 per pet, per night

Service animals are welcome, and are exempt from fees

Welcoming dogs and cats only

1 total (up to 15 kg per pet)

Pets cannot be left unattended

Restrictions apply; for more information contact the property on the number on the booking confirmation

Food and water bowls are available

Children and extra beds

Children are welcome

Rollaway/extra beds are available for GBP 50.0 per day.

Free cots are available on request at the property

Payment types at the property

Important information

Optional extras

  • Fee for English breakfast: from approximately GBP 30 per person
  • Nearby parking fee: GBP 32 per day (984 ft away)
  • Pet fee: GBP 50 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: GBP 50.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards, debit cards, mobile payments and cash
Mobile payment options include: Google Pay and Apple Pay
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal.

We should mention

Pool access available from 8:00 AM to 8:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Children under 16 years old are not allowed in the spa without adult supervision

Frequently asked questions

Does The Westin London City have a pool?

Yes, this property has an indoor pool. Pool access is from 8:00 AM to 8:00 PM.

How much does it cost to stay at The Westin London City?

As of 12 May 2026, prices found for a 1-night stay for 2 adults at The Westin London City on 24 May 2026 start from £339, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is The Westin London City pet-friendly?

Yes, this property allows cats and dogs (limit 1 total) with a maximum weight of up to 15 kg per pet. There's a fee of GBP 50 per pet, per night. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

What time is check-in at The Westin London City?

Check-in start time: 3:00 PM; check-in end time: anytime.

What time is check-out at The Westin London City?

Checkout is at 11:00 AM.

Where is The Westin London City located?

Located in London City Centre, this luxury hotel is within 1 mi (2 km) of Tower of London and Tower Bridge. London Eye and Trafalgar Square are also within 2 mi (3 km). Mansion House Underground Station is only a 4-minute walk and Cannon Street Underground Station is 5 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

The Westin London City Reviews

9.4

Exceptional

9.6

Cleanliness

9.4

Amenities

9.4

Staff & service

9.6

Property conditions & facilities
Rating 10 - Excellent. 281 out of 364 reviews
Rating 8 - Good. 49 out of 364 reviews
Rating 6 - Okay. 21 out of 364 reviews
Rating 4 - Poor. 5 out of 364 reviews
Rating 2 - Terrible. 8 out of 364 reviews

Reviews

Verified

10/10 Excellent

Mikail

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Nic

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was amazing! We will definitely be back!
Stayed 5 nights in Mar 2026
Verified

10/10 Excellent

Kathryn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean
Stayed 1 night in Apr 2026
Verified

6/10 Okay

Yidan

Liked: Cleanliness, staff & service, property conditions & facilities
Room is clean and comfortable but doesn’t have a view and too close to the adjacent building to open the curtains. It also doesn’t have body lotion. In the morning it got quite noisy with the sound of neighbouring doors opening and closing so sleep felt disturbed.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Christos

Liked: Cleanliness, amenities, property conditions & facilities
Clean Room, Aesthetics, amenities, restaurant, personnel
Stayed 2 nights in Feb 2026
Verified

8/10 Good

John Bruce

Liked: Cleanliness, amenities, property conditions & facilities
Room was good ! Coffee lounge machine was broken for 2 days
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

chloe annabel

Liked: Cleanliness, amenities, property conditions & facilities
Excellent stay Facilities great and well maintained
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Eddie

Liked: Cleanliness, amenities, property conditions & facilities
Great property.
Stayed 1 night in Feb 2026
Verified

8/10 Good

Ole Ellegaard F

Liked: Cleanliness, amenities, property conditions & facilities
Alt var egentlig godt, vi havde blot nogle udfordringer i restauranten og receptionen. I restaurant fik vi til at starte med kun en fisk til trods for vi havde bestilt to. Receptionen var heller ikke lige klar med vores morgenmadsboks til tiden, men ellers var alt andet godt og i orden.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Rebecca

Liked: Cleanliness, amenities, property conditions & facilities
Conveniently located, hospitable staff & excellent accommodations.
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, amenities
The staff were really great to us, especially the person who checked us in and helped us several times, Dominiciale ? (Italian from Rome). The door staff + also especially the Concierge were very helpful with tips.
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Eddie

Liked: Cleanliness, amenities, property conditions & facilities
Awesome place to stay. I will return there shortly.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Amir

Liked: Cleanliness, property conditions & facilities
Everything was great
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Adrian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Hotel is beautiful and the staff was superb! Special shoutout to Stalin, who went above and beyond to make sure we were comfortable and made our stay memorable after a rough start. We appreciate him! The Club access was a plus.
Omelette station at the restaurant was a great treat
Stayed 3 nights in Jan 2026
Verified

8/10 Good

Gordan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had a generally pleasant stay, but a few details fell short. On the positive side, our room was spacious, impeccably clean, and very comfortable. We especially appreciated how quiet the room was and the fact that we had full control over the temperature. However, we ran into some frustrations. My companion and I are both larger men; when we requested a second robe, the staff delivered a small size that would only fit a petite person, which felt a bit dismissive of our needs. Additionally, both the shower and sink drains were badly clogged, taking a significant amount of time to empty. With a little more attention to maintenance and guest requests, this would be a 5-star stay.
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Ann-Christin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sehr leckeres englisches Frühstück, saubere Zimmer und ein ausgezeichneter Service. Einzig die Aussicht ist nicht ganz so schön
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

LANCE

Very nice
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Joel

Liked: Cleanliness, amenities, property conditions & facilities
Everything was good
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Christian

Liked: Cleanliness, staff & service, amenities
parfait
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Eduardo

Liked: Cleanliness, amenities, property conditions & facilities
Great great great place to stay. Highly recommended.
Stayed 6 nights in Nov 2025
Verified

8/10 Good

Jermaine

Liked: Cleanliness, amenities, property conditions & facilities
The room was great and the facility of the hotel and check in staff were fantastic. However, sadly our night was spoiled by the night staff who don't understand the idea of room service or what it takes to look after the client. The night staff were rude, dismissive, and unacceptable. All we wanted was a hot chocolate and ice cream, what we got was nothing but ridicules responses.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Aleksander

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Flott hotell, med god plassering. God frokost og et flott spa. Hyggelig og imøtekommende personale.
Stayed 3 nights in Oct 2025
Verified

6/10 Okay

Douglas

Liked: Cleanliness, property conditions & facilities
In house restaurants had good presentation of foods served but the food itself was bland and uninspired. Plan on eating off location.
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
perfect in every way. outstanding.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

William

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice stay.
Stayed 4 nights in Oct 2025