Ratings based on 753 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
91% of guests recommend
4.4 Room cleanliness
4.4 Service & staff
4.2 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
4out of 5
by A verified traveller from birmingham

Clean and comfortable

Posted 23-Aug-2016
Pros: all staff extremely helpful. Large family room
Cons: Seating in dining area
Location: Trafalgar Square Buckingham Palace, Lyceum theatre (lion king) parks other theatres, Leicester Square
Family room. Comfortable . Lovely view from roof top Bar
5out of 5
by A verified traveller from Blue Point, NY

One night at Trafalgar Square

Posted 16-Aug-2016
Pros: It's location was perfect to walk around the Covent Garden section, and not far from the palace. The staff was very attentive.
Cons: Room decor...carpet specifically. Double glaze the windows to cut down outside noise.
Location: The hotel is right at Trafalgar Square, so you have the National Gallery right there, along with Covent Garden shopping and the theatre district.
We had only one day to spend in London before moving on to Ireland. We wanted a hotel right in the middle of town near Covent Garden. The Trafalgar Hotel was the perfect choice. Newly redone and taken over by Hilton, the staff was incredible on every point. The room was adequate, in need only of new carpeting. Understanding that staying in downtown London is not going to be quiet, they probably should double glaze their windows.
5out of 5
by A verified traveller from silver spring

Posted 12-Aug-2016
It will be hard to charge your phones!!! For some reason the iPhone doesn't charge well with the English plug in.zzzzzxxxxxxxxxxxxxxxccccccccc
5out of 5
by A verified traveller from Québec

Excellent séjour de 10 jours!

Posted 12-Aug-2016
Pros: Le site et les employés
Cons: Changer la musique et l'éclairage des ascenseurs
Location: La liste est trop longue. En bordure de Trafalgar Square et à quelques pas du métro (tube), c'est selon moi l'endroit idéal!
Situation idéale, personnel courtois et efficace, petits déjeuners gargantuesques...
3out of 5
by A verified traveller from nyc

good location

Posted 17-Jul-2016
Pros: rooftop bar had terrific views of city.
Cons: rooms could be cleaner. carpets were stained
Location: Trafalgar square, the Strand, Covent garden etc
hotel staff was pleasant but not knowledgeable, tube station nearby a major plus
3out of 5
by A verified traveller

Great location

Posted 11-Jul-2016
Great location and physical plant. Mediocre service. Disorganized.
4out of 5
by ABM from Aberdeen

Almost Perfect

Posted 30-May-2016 on Hotels
A little confusion on check in, as front desk wasn't clear on the fact that we had pre-paid and took a few minutes and phone calls to sort out. However, room was a good size, location was excellent and we had a peaceful sleep. The air conditioning problem DOES need to be sorted, though. We called reception to say that the air circulation was poor and the room was stuffy and too warm ( windows were bolted shut). Their answer was to bring up some fans, which did relieve the discomfort a bit but I must admit did impact our overall enjoyment of our stay. Breakfast was very good, lots of choice and a pleasant,upbeat atmosphere. Overall, if room temp problems could be fixed, I would return.
5out of 5
by A verified traveller

This traveller left a rating score only Posted 29-May-2016 on Hotels
4out of 5
by A verified traveller

Posted 23-May-2016
Our room was not ready when we arrived and had to wait a little while for it. But overall the staff were very friendly and helpful
5out of 5
by Jame Campbell from Gurgaon, India

Great location, comfortable hotel.

Posted 18-May-2016 on Hotels
Great place to stay, cost effective and comfortable.