Title: The Residen Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&selected=75716882&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # The Residen Modern comforts await travelers seeking a stylish retreat just steps from London's most famous attractions and historical sites ## Photo gallery for The Residen ![Luxury Apartment | Living area - The Residen (London)](https://images.trvl-media.com/lodging/76000000/75720000/75716900/75716882/w4197h2694x3y3-a024bcbb.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Premium Apartment | Private kitchen - The Residen (London)](https://images.trvl-media.com/lodging/76000000/75720000/75716900/75716882/e5c606fc.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Luxury Apartment | Terrace/patio - The Residen (London)](https://images.trvl-media.com/lodging/76000000/75720000/75716900/75716882/95c6aff3.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Luxury Apartment | Living area - The Residen (London)](https://images.trvl-media.com/lodging/76000000/75720000/75716900/75716882/fe4a8bb8.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Superior Apartment | Blackout curtains, soundproofing, iron/ironing board, free WiFi - The Residen (London)](https://images.trvl-media.com/lodging/76000000/75720000/75716900/75716882/8ae5e121.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies The Residen offers an upscale experience near The British Museum in London. Guests enjoy in-room WiFi and on-site laundry for longer stays. The hotel provides luggage storage, letting visitors explore the city unencumbered before check-in or after checkout. ## Reviews 8.0 Very good ## Popular amenities - Free Wi-Fi - Laundry room ## Room options ### Check availability for these dates Tonight [Jan 13 - Jan 14](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-13&endDate=2026-01-14&selected=75716882&PinnedHotelID=75716882&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-13&endDate=2026-01-14&selected=75716882&PinnedHotelID=75716882&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Jan 14 - Jan 15](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-14&endDate=2026-01-15&selected=75716882&PinnedHotelID=75716882&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-14&endDate=2026-01-15&selected=75716882&PinnedHotelID=75716882&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Jan 16 - Jan 18](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-16&endDate=2026-01-18&selected=75716882&PinnedHotelID=75716882&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-16&endDate=2026-01-18&selected=75716882&PinnedHotelID=75716882&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Jan 23 - Jan 25](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-23&endDate=2026-01-25&selected=75716882&PinnedHotelID=75716882&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-23&endDate=2026-01-25&selected=75716882&PinnedHotelID=75716882&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 3+ beds Showing 5 of 5 rooms ### View all photos for Standard Apartment ![Standard Apartment | Private kitchen](https://images.trvl-media.com/lodging/76000000/75720000/75716900/75716882/1e151f53.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Apartment ### Highlights Soundproofed Heating Washer/dryer Portable fan Separate bedroom Blackout curtains Shower/bath combination Private bathroom - 1 bedroom - City view - Sleeps 2 - 1 King Bed ### View all photos for Superior Apartment ![Superior Apartment | Blackout curtains, soundproofing, iron/ironing board, free WiFi](https://images.trvl-media.com/lodging/76000000/75720000/75716900/75716882/8ae5e121.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Apartment 8.0 Very good 1 review ### Highlights Soundproofed Heating Free cots/infant beds Washer/dryer Separate bedroom Blackout curtains Portable fan Shower/bath combination - 1 bedroom - City view - Sleeps 4 - 1 King Bed ### View all photos for Premium Apartment ![Premium Apartment | Blackout curtains, soundproofing, iron/ironing board, free WiFi](https://images.trvl-media.com/lodging/76000000/75720000/75716900/75716882/w4197h2700x3y0-40b8628d.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Premium Apartment ### Highlights Soundproofed Heating Free cots/infant beds Washer/dryer 2 bedrooms Blackout curtains Portable fan Shower/bath combination - 2 bedrooms - City view - Sleeps 6 - 1 King Bed, 1 Double Bed and 1 Double Sofa Bed ### View all photos for Family Apartment ![Family Apartment | Blackout curtains, soundproofing, iron/ironing board, free WiFi](https://images.trvl-media.com/lodging/76000000/75720000/75716900/75716882/538a7313.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Family Apartment ### Highlights Soundproofed Heating Free cots/infant beds Washer/dryer 3 bedrooms Blackout curtains Portable fan 2 bathrooms - 3 bedrooms - City view - Sleeps 8 - 1 King Bed, 2 Double Beds and 1 Double Sofa Bed ### View all photos for Luxury Apartment ![Luxury Apartment | Living area](https://images.trvl-media.com/lodging/76000000/75720000/75716900/75716882/fe4a8bb8.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Luxury Apartment 10.0 Exceptional 1 review ### Highlights Soundproofed Heating Free cots/infant beds Washer/dryer 3 bedrooms Blackout curtains Portable fan 2 bathrooms - 3 bedrooms - City view - Sleeps 8 - 2 King Beds, 1 Double Bed and 1 Double Sofa Bed ## You may also like Ad ![Breakfast, lunch, dinner served; 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[Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FLondon-Hotels-The-Residen.h75716882.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FLondon-Hotels-The-Residen.h75716882.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C51.52095%2C-0.13202&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=x3s5UMi7DpQHZBsfpMP7mxu1zWI=) 25 Ridgmount St, London, England, WC1E 7AH #### What's nearby - University College London \- 2 min walk \- 0.1 miles - Tottenham Court Road \- 3 min walk \- 0.2 miles - University of London \- 3 min walk \- 0.2 miles - Russell Square \- 4 min walk \- 0.3 miles - The British Museum \- 5 min walk \- 0.3 miles #### Getting around - Goodge Street Underground Station - 3 min walk - Tottenham Court Road Station - 9 min walk - London (LCY-London City) - 54 min drive #### Restaurants - ‪KFC - ‬2 min walk - ‪Marlborough Arms - ‬3 min walk - ‪PaStation - ‬3 min walk - ‪Pret a Manger - ‬2 min walk - ‪Black Sheep Coffee - ‬3 min walk ## About this property ### The Residen Upscale hotel near The British Museum Close to Oxford Street and Piccadilly Circus, The Residen provides amenities such as laundry facilities. Stay connected with free in-room WiFi. You'll also find perks such as: - Luggage storage, a lift and tour/ticket information Room features All guestrooms at The Residen offer comforts such as free WiFi and sound-insulated walls. More conveniences in all rooms include: - Heating and portable fans - Washers/dryers and irons/ironing boards - Cable channels and housekeeping ## Similar properties ![Two Bedroom Penthouse with Terrace | Soundproofing, iron/ironing board, cots/infant beds, free WiFi](https://images.trvl-media.com/lodging/62000000/61110000/61102400/61102303/1bd1ac68.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Urban Chic - Rathbone London City Centre - Kitchen - Washing machine - Dryer - Free Wi-Fi 8.0 Very good 29 reviews £210 includes taxes & fees 14 Jan - 15 Jan [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-14&endDate=2026-01-15&selected=61102303&PinnedHotelID=61102303&HadPinnedHotel=true®ionId=-1&adults=2) ![Standard Studio | Individually decorated, individually furnished, desk, laptop workspace](https://images.trvl-media.com/lodging/116000000/115700000/115696000/115695927/7dcbe7f9.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Be London - The Chinatown Residences London City Centre - 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Available in all rooms: Free WiFi - In-room WiFi speed: 50+ Mbps - Available in some public areas: Free WiFi ### Parking and transport - No on-site parking available ### Family friendly - In-room washing machine/dryer - Laundry facilities - Soundproofed rooms ### Conveniences - Guidebooks - Laundry facilities - Luggage storage ### Guest services - Housekeeping on request - Tour and ticket assistance ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Lift - Well-lit path to entrance - Wheelchair-accessible path to lift ### More - Designated smoking areas (fines apply) ## Room amenities ### Bedroom - Bedsheets provided - Blackout drapes ### Bathroom - Shower/bathtub combination - Towels provided ### Entertainment - Cable channels ### More - Heating - Iron/ironing board - Portable fan - Soundproofed rooms - Washer/dryer ## Policies ### Check-in Check-in start time: 4:00 PM; check-in end time: 10:00 PM Contactless check-in and check-out are available Minimum check-in age - 21 ### Check-out Check-out before 11:00 AM Contactless check-out ### Special check-in instructions There is no front desk at this property Guests will receive an access code To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation Information provided by the property may be translated using automated translation tools ### Renovations and closures This property is closed from 4 November 2025 to 4 July 2026 (dates subject to change). ### Access methods Access code ### Pets Pets not allowed ### Children and extra beds Children are welcome Rollaway/extra beds are available for GBP 30.0 per day. ### Payment types at the property ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - A damage deposit of GBP 350 will be collected before check-in. We have included all charges provided to us by the property. ### Optional extras - Housekeeping is available for an additional fee and varies based on unit size - Rollaway bed fee: GBP 30.0 per day The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards, debit cards and cash Cashless transactions are available Safety features at this property include a fire extinguisher and a smoke detector If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### Property is also known as The Residen Hotel The Residen London The Residen Hotel London ## Frequently asked questions ### Is The Residen pet-friendly? ### How much is parking at The Residen? ### What time is check-in at The Residen? ### What time is check-out at The Residen? ### Where is The Residen located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## The Residen Reviews 8.0 ### Very good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 8.0 Cleanliness ### 8.0 Amenities ### 7.8 Staff & service ### 8.0 Eco-friendliness ### 8.0 Property conditions & facilities 10 - Excellent 15 8 - Good 6 6 - Okay 5 4 - Poor 1 2 - Terrible 3 ## Reviews ### 8/10 Good #### Hasan 8 Sept 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Clean and spacious ##### Hasan Stayed 1 night in Sep 2025 ### 10/10 Excellent #### Sarah 17 May 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Beautiful clean apartment. Well located. Would definitely book again. ##### Sarah Stayed 2 nights in May 2025 ### 10/10 Excellent #### Chloe 18 Oct 2024 Liked: Cleanliness, staff & service, property conditions & facilities This was clean and a great stay ##### Chloe Stayed 3 nights in Oct 2024 ### 10/10 Excellent #### Lana 16 Oct 2024 Liked: Cleanliness, amenities Convenient location ##### Lana Stayed 1 night in Oct 2024 ### 10/10 Excellent #### Waleed 27 Jun 2023 Liked: Cleanliness, staff & service, property conditions & facilities Best place to live ##### Waleed Stayed 2 nights in Jun 2023 ### 10/10 Excellent #### Sarra 20 May 2023 Liked: Cleanliness, staff & service, property conditions & facilities The property was lovely, modern, and well-equipped. We were close to many sites and the tube station. Would definitely stay again! ##### Sarra Stayed 3 nights in May 2023 ### 10/10 Excellent #### Rose 15 Sept 2022 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Fabulous Fantastic place to stay for a large group, clean and accomodating ##### Rose Stayed 1 night in Sep 2022 ### 8/10 Good #### Ivette 16 Nov 2022 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Cute flat in London Great apartment in the heart of London. Easy access in and out of building and very comfortable for a family. ##### Ivette Stayed 5 nights in Nov 2022 ### 6/10 Okay #### Mark 24 Dec 2022 Liked: Cleanliness, property conditions & facilities Disliked: Staff & service, room comfort This is an apartment, not a hotel. Really good location, great apartment. However, the pillows are so lumpy that it’s like sleeping ##### Mark Stayed 1 night in Dec 2022 ### 10/10 Excellent #### Denise 8 Jul 2023 Liked: Cleanliness, staff & service, property conditions & facilities It was a lovely place but was advertised as being Covent Gardens… it was a fair walk to Covent Gardens. However had we not stayed up here we wouldn’t have discovered Charlotte Street which ended up being one of our favourite areas in London. Overall great place, awesome service and beautiful room. ##### Denise Stayed 1 night in Jul 2023 ### 6/10 Okay #### emerald 11 Jun 2023 Liked: Cleanliness Close to tube ##### emerald Stayed 2 nights in Jun 2023 ### 8/10 Good #### Hazel 15 Feb 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Just what we needed The apartment was really well located for a visit to the British Museum, places to eat and access to the tube network. I stayed with my 2 children and they were happy to set up separate beds. The only downside was it was rather hot, the bathroom was like a sauna and we couldn’t turn the radiator in there off. It’s only a minor downside as the windows open. I will stay here with my family again. ##### Hazel Stayed 1 night in Feb 2024 ### 4/10 Poor #### Yun 11 Nov 2024 Disliked: Cleanliness, property conditions & facilities, room comfort #### No warm water There was no warm water, sent message to the apartment agent, same where the check in instructions was from, at 6pm, receive no answer, not even next day, if ever will. We traveled with baby and toddler, no warm water was a big discomfort, should a basic confort available. Was advertised as sound proof, that was definitely not the case, if people passing by the entrance one would think they're in the room. ##### Yun Stayed 1 night in Nov 2024 ### 6/10 Okay #### Halbert 1 Aug 2022 Liked: Staff & service Disliked: Cleanliness #### Reasonable but Roaches We stayed at the Residen for 1 night in their 3 bedroom penthouse. The staff were great and excellent with communication. The apartment was decorated decently but the place somehow still felt a little neglected. No central air and the fans supplied could use an update as well. Biggest downfall was at night a lot of ROACHES came out. I relayed this to their office and received an apology but no kind of compensation for the inconvenience. ![](https://a.travel-assets.com/ugc/hotel-reviews/36FC4B0A3A639910DA3C55731D8F8181C97A34A41659327144598.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Halbert Stayed 1 night in Jul 2022 ### 2/10 Terrible #### Charles 7 Jul 2023 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Minimum Security Prison This is not a hotel. It is an apartment building that has units being rented out to travelers. Check in was confusing, had to personally try the code on stranger's doors to get in becuase, no one answers ALL 5 phone numbers provided to guests. The entire unit has NO AIR COND. hot as heck the whole day, Street side is super noisy with traffic and/or cosntruction, rear side has people throwing away trash into huge bins in the early hours. Beds and linens are filthy, beds horrible quality. Last day we left the room and got locked out when trying to get our luggage to rush to airport. Had to call 20 times to get our luggage and not miss our plane. ##### Charles Stayed 1 night in Jul 2023 ### 2/10 Terrible #### J S 18 Jul 2023 Disliked: Cleanliness, staff & service, property conditions & facilities #### Extremely Disappointed: A Disastrous Experience Upon entering the room (Apartment 6a), we were immediately overwhelmed by a strong and persistent stench of cigarettes. The smell was so pervasive that it was impossible to ignore. As non-smokers, we found this highly unpleasant and unacceptable, and it triggered breathing difficulties for my wife who had previously been asthmatic. It was clear that a previous resident had smoked in the room and it had not been adequately cleaned. After about 30 minutes sitting on the couch, we noticed our clothes had started to smell of cigarettes. We left the apartment with the windows wide open for a few hours, but when we returned the smell was as bad as ever. To address this issue, we attempted to contact the management by phone as there is no on-site presence at The Residen. We made a total of seventeen calls early in the evening, using three different numbers provided, but were utterly unsuccessful in reaching anyone. We left multiple voicemail messages explaining our situation and expressing our willingness to move to another apartment, but we never received any response or acknowledgement. Overall, our experience with The Residen Aparthotel was an absolute disaster. The management have refused to refund or compensate us even though we didn’t stay for any of the three nights we had booked. As a courtesy, I emailed them a draft of this review a week before I posted it, but they ignored that too. ![Bathroom](https://a.travel-assets.com/ugc/hotel-reviews/95F67F09C0D4E4C5B1CC9E49D5BDB054822648441688880019598.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![Superior Studio Apartment](https://a.travel-assets.com/ugc/hotel-reviews/2A68A312905219C1F1404FFFE2C68C35152291361688880019644.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### J S Stayed 3 nights in Jun 2023 ### 6/10 Okay #### Miranda 19 Aug 2024 Liked: Cleanliness, property conditions & facilities, room comfort #### Merkezi. Çok temiz ve merkeziydi. Konforlu ve büyük bir daireydi. ##### Miranda Stayed 2 nights in Jul 2024 ### 8/10 Good #### Jose Antonio Poo Del 6 Oct 2022 Liked: Cleanliness, staff & service, property conditions & facilities El proceso de llegada al inmueble no es práctico ##### Jose Antonio Poo Del Stayed 2 nights in Sep 2022 ### 10/10 Excellent #### Enrique Javier 25 Sept 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort ##### Enrique Javier Stayed 1 night in Sep 2025 ### 8/10 Good #### Henrikke 20 Feb 2025 Liked: Property conditions & facilities Disliked: Cleanliness, staff & service ##### Henrikke Stayed 3 nights in Dec 2024 ### 10/10 Excellent #### antonio 18 Dec 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort ##### antonio Stayed 3 nights in Dec 2024 ### 6/10 Okay #### WING MAN 11 Aug 2024 Liked: Cleanliness, staff & service ##### WING MAN Stayed 1 night in Aug 2024 ### 8/10 Good #### Ian 7 Jun 2024 ##### Ian Stayed 1 night in Jun 2024 ### 10/10 Excellent #### Amy 25 Mar 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort ##### Amy Stayed 1 night in Mar 2024 ### 10/10 Excellent #### Joanne 4 Mar 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort ##### Joanne Stayed 1 night in Feb 2024 ## Expedia's Latest Trends ### Hotels > [Hilton London Wembley](https://www.expedia.co.uk/London-Hotels-Hilton-London-Wembley.h4921092.Hotel-Information) > > [ARK Canary Wharf](https://www.expedia.co.uk/London-Hotels-The-Collective-Canary-Wharf.h36660267.Hotel-Information) > > [Harbour Hotel Richmond](https://www.expedia.co.uk/London-Hotels-Richmond-Harbour-Hotel-Spa.h10269.Hotel-Information) > > [Hilton London Angel Islington](https://www.expedia.co.uk/London-Hotels-Hilton-London-Angel-Islington.h436270.Hotel-Information) > > [Radisson Hotel & Conference Centre London Heathrow](https://www.expedia.co.uk/London-Hotels-Radisson-Hotel-Conference-Centre-London.h48444523.Hotel-Information) > > [Hilton Garden Inn London Heathrow Terminal 2 and 3](https://www.expedia.co.uk/London-Hotels-Hilton-Garden-Inn-London-Heathrow-Terminal-2-And-3.h33088275.Hotel-Information) > > [a&o London Docklands Riverside](https://www.expedia.co.uk/London-Hotels-Ao-London-Docklands-Riverside.h2456.Hotel-Information) > > [Holiday Inn Express London - 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