The Pelham London - Starhotels Collezione

Property class: 5 and above

Choose dates to view prices

Reviews

9.2 out of 10
Wonderful
Located close to Natural History Museum and Victoria and Albert Museum, The Pelham London - Starhotels Collezione provides a coffee shop/cafe, a library and dry cleaning/laundry services. The on-site Italian cuisine restaurant, La Trattoria, offers breakfast, lunch, dinner and children's meals. Free in-room WiFi is available to all guests, along with a fireplace in reception and 2 bars.
The current price is £268
includes taxes & fees
1 Nov - 2 Nov

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Gym

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Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Deluxe Double Room

Room

Deluxe Double Room

  • Sleeps 2
  • 1 Double Bed

View all photos for King Suite

A bedroom with a large bed, a red armchair, a wooden cabinet, and a window with curtains.

King Suite

  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite

Room

Junior Suite

  • Sleeps 3
  • 1 King Bed

View all photos for Cosy Double Room

A bedroom with a large bed, a nightstand, a chair, a window with curtains, and a bookshelf.

Cosy Double Room

9.0 out of 10
Wonderful
(10 reviews)
  • 237 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Double Room

A bedroom with a large bed, a wooden wardrobe, a desk with a chair, and a fireplace.

Deluxe Double Room

8.8 out of 10
Excellent
(12 reviews)
  • 248 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Executive Room

A bedroom with a large bed, a nightstand, a chair, and a window with curtains.

Executive Room

9.6 out of 10
Exceptional
(13 reviews)
  • 301 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite

A hotel room with a large bed, two chairs, a desk with a lamp, a mirror, and a view of the city through the window.

Junior Suite

9.6 out of 10
Exceptional
(5 reviews)
  • 355 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for King Suite

A desk with a vintage radio, a vase with flowers, and a chair with a patterned cushion.

King Suite

  • 1098 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

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  • Free Wi-Fi
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9.2 out of 10, Wonderful, 1,006 reviews
The price is £246
includes taxes & fees
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About the area

Located in London City Centre, a neighbourhood in London, The Pelham London - Starhotels Collezione is in a shopping district and near the airport. The area's natural beauty can be seen at Hyde Park, while Victoria and Albert Museum and Science Museum are cultural highlights. Looking to enjoy an event or a match while in town? See what's going on at Royal Albert Hall. Guests love the hotel's convenience for public transportation: South Kensington Underground Station is just steps away and Gloucester Road Underground Station is 9 minutes on foot.
Map
15 Cromwell Place, South Kensington, London, England, SW7 2LA

What's nearby

  • A grand hall with high vaulted ceilings, arched windows, and a central staircase.
    Natural History Museum
    3 min walk - 0.2 miles
  • A historic building with large windows and a dome.
    Victoria and Albert Museum
    4 min walk - 0.3 miles
  • A historic building with red brick architecture, a statue, and a clear blue sky.
    Imperial College London
    6 min walk - 0.4 miles
  • A river with boats, a gazebo, and autumn trees.
    Hyde Park
    12 min walk - 0.7 miles
  • A large, historic building with a dome and classical architecture.
    Royal Albert Hall
    14 min walk - 0.8 miles

Getting around

  • South Kensington Underground Station
    1 min walk
  • West Brompton Station
    3 min drive
  • Heathrow Airport (LHR)
    35 min drive

Restaurants

  • Petit Pret
    2 min walk
  • Pret a Manger
    1 min walk
  • GAIL's Bakery
    1 min walk
  • Tombo
    2 min walk
  • Billionaire Lounge
    2 min walk

About this property

The Pelham London - Starhotels Collezione

  • Luxury boutique hotel near Natural History Museum
  • Located close to Victoria and Albert Museum and Science Museum, The Pelham London - Starhotels Collezione provides a coffee shop/cafe, a library and dry cleaning/laundry services. The on-site Italian cuisine restaurant, La Trattoria, offers breakfast, lunch, dinner and children's meals. In addition to a fireplace in reception and 2 bars, guests can connect to free in-room WiFi.
  • You'll also find perks such as:
    • Full breakfast (surcharge), express check-out and express check-in
    • Babysitting (surcharge), concierge services and a 24-hour front desk
    • Tour/ticket information, a lift and meeting rooms
    • Guest reviews give top marks for the helpful staff and proximity to public transport
  • Room features
  • All 52 individually furnished rooms feature comforts, such as 24-hour room service and premium bedding, in addition to thoughtful touches, such as pillow menus and air conditioning.
  • Extra conveniences in all rooms include:
    • Hypo-allergenic bedding and Frette Italian sheets
    • Bathrooms with designer toiletries and bidets
    • 36-inch flat-screen TVs with cable channels
    • Childcare services, daily housekeeping and desks

Awards and affiliations

  • The property is a member of Preferred Hotels & Resorts.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • Street parking available

Food and drink

  • Full breakfast available for a fee 7:00 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; GBP 27 per person
  • 2 bars/lounges
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • La Trattoria

Things to do

  • 24-hour gym
  • Library

Family friendly

  • In-room babysitting
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service

Business services

  • 570 square feet of conference space
  • Business centre
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Designated smoking areas
  • Fireplace in lobby
  • Georgian architecture

Room amenities

Bedroom

  • Blackout drapes
  • Frette Italian sheets
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Bidet
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 36-inch flat-screen TV with cable channels

Food and drink

  • 24-hour room service
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free weekday newspapers
  • Individual decor
  • Individual furnishings
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of GBP 40 per accommodation (varies based on length of stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
Food and water bowls are available

Children and extra beds

Children are welcome
1 child, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Children aged 15 and younger eat free breakfast

Payment types at the property

  • American Express
  • Diners Club
  • Discover
  • JCB International
  • Mastercard
  • Visa

Important information

Optional extras

  • Fee for full breakfast: from approximately GBP 27 per person
  • Pet fee: GBP 40 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal.

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Frequently asked questions

Is The Pelham London - Starhotels Collezione pet-friendly?

Yes, cats and dogs are allowed at this property. There's a fee of GBP 40 per accommodation, per day. Service animals are exempt from fees.

How much does it cost to stay at The Pelham London - Starhotels Collezione?

As of 7 Oct 2026, prices found for a 1-night stay for 2 adults at The Pelham London - Starhotels Collezione on 1 Nov 2026 start from £268, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at The Pelham London - Starhotels Collezione?

This property doesn't offer parking.

What time is check-in at The Pelham London - Starhotels Collezione?

Check-in start time: 3:00 PM; check-in end time: midnight.

What time is check-out at The Pelham London - Starhotels Collezione?

Checkout is at 11 AM.

Where is The Pelham London - Starhotels Collezione located?

This family-friendly London hotel is located near the airport, within a 5-minute walk of Natural History Museum, Victoria and Albert Museum and Science Museum. Imperial College London and Hyde Park are also within 15 minutes. South Kensington Underground Station is only a 2-minute walk and Gloucester Road Underground Station is 9 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

The Pelham London - Starhotels Collezione Reviews

9.2

Wonderful

9.4

Cleanliness

9.4

Location

9.4

Staff & service

8.8

Property conditions & facilities
Rating 10 - Excellent. 652 out of 1003 reviews
Rating 8 - Good. 256 out of 1003 reviews
Rating 6 - Okay. 61 out of 1003 reviews
Rating 4 - Poor. 27 out of 1003 reviews
Rating 2 - Terrible. 7 out of 1003 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay. Very helpful staff and beautiful hotel in a great location.
Stayed 1 night in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place great location
Stayed 6 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel right in the heart of South Kensington. Staff were very friendly and helpful.
Stayed 5 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel in excellent location. Recommended
Stayed 3 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Professional staff and great location
Stayed 5 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, and enjoyed my stay everything was excellent, I will return
Stayed 4 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and staff
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was top notch. They were very friendly and offered to help with anything.
Stayed 3 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super convenient hotel with very friendly staff loved this place will definitely stay here again
Stayed 3 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing location with super friendly staff! We are definitely staying here again!
Stayed 5 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful, comfortable stay. Staff was fantastic.
Stayed 4 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location in south kensington. Staff are very friendly. Wonderful bed. Luxury sheets
Stayed 4 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really lovely staff, cute and cozy hotel
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel easy to find. Staff very helpful, Breakfast nice.
Stayed 1 night in May 2026
Verified review

8/10 Good

Liked: Staff & service, amenities, property conditions & facilities
Great location, staff, rooms, but - the carpet was filthy, air vents dusty and dirty glasses left after room cleaning.
Stayed 5 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A perfect stay in a beautiful hotel. Lovely room and public spaces, great location...and a wonderfully welcoming and helpful team that brought extra magic to our short stay.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely big bed and great hotel, fantastic location
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exquisite stay, walking distance to Kings Road. Staff was superb! Breakfast was excellent.
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My main take away from this stay was the friendly and accommodating staff, the bed was cozy and the room was cute, but the staff is what made it great.
Stayed 4 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved our stay at the Pelham. We had a gorgeous room with a large bathroom and tub in a fabulous location. The decor was gorgeous and the staff very helpful and friendly. Wish we’d booked a longer stay!
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Short break in London. Super location and a lovely quiet hotel. Have stayed before and will be back!
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely room with fluffy towels and a great bathroom. Breakfast was excellent with tea brought in a teapot very rare to find! Quiet and relaxing hotel, very rarely would I return to a London hotel but I’m heading there next time. Staff were 1st class.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel very nice stuff. Location can’t be beaten.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is the best !! Perfect location! Seconds from the tube- nice restaurants and bars in the neighborhood.
Stayed 4 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Very comfortable bed, very quiet room
Stayed 1 night in Apr 2026