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The New London Carlton Hotel & Service Apartments

Photo gallery for The New London Carlton Hotel & Service Apartments

Featured image
In-room safe, iron/ironing board, free WiFi, bed sheets
View from Room
Flat-screen TV
Coffee/tea maker

Overview of The New London Carlton Hotel & Service Apartments

The New London Carlton Hotel & Service Apartments

3 out of 5

3.5/5 Good

Guests rated this property 3.7/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Restaurant
  • Parking available
  • Bar
  • Laundry
  • Room service

Cleaning and safety practices

  • Cleaned with disinfectant
  • Personal protective equipment
120 Maida Vale, London, England, W9 1QA

Explore the area

  • Popular LocationBaker Street4 min drive
  • Popular LocationRegent's Park4 min drive
  • Popular LocationMadame Tussauds Wax Museum4 min drive
  • AirportLondon (LHR-Heathrow)30 min drive

Choose dates to view prices

About this area

London

The New London Carlton Hotel & Service Apartments is located in City of Westminster, a neighbourhood in London, and is in the city centre and near a metro station. Madame Tussauds Wax Museum and ZSL London Zoo are local attractions and those in the mood for shopping can visit Queensway and Baker Street. Looking to enjoy an event or a game while in town? See what's happening at Emirates Stadium or Stamford Bridge Stadium.

What's nearby

  • Baker Street - 4 min drive
  • Regent's Park - 4 min drive
  • Madame Tussauds Wax Museum - 4 min drive
  • Kensington Gardens - 5 min drive
  • Marble Arch - 6 min drive

Getting around

  • London Kilburn High Road Station - 6 min walk
  • London South Hampstead Station - 14 min walk
  • Heathrow Airport (LHR) - 30 min drive

Restaurants

  • Kish - 2 min walk
  • Meghna Grill - 5 min walk
  • Toresano - 5 min walk
  • The Clifton - 5 min walk
  • Chayada - 5 min walk

About this property

The New London Carlton Hotel & Service Apartments

3-star London hotel in City of Westminster with restaurant
This smoke-free hotel features a restaurant, a bar/lounge and a coffee shop/café. WiFi in public areas is free. Other amenities include self parking, coffee/tea in a common area and a meeting room. All 25 rooms offer free WiFi, room service and flat-screen TVs with digital channels. Other amenities available to guests include coffee makers, hairdryers and safes.
The New London Carlton Hotel & Service Apartments offers 25 forms of accommodation with a safe and coffee/tea makers. Flat-screen televisions come with digital channels.

Bathrooms include complimentary toiletries and hairdryers. This London hotel provides complimentary wireless Internet access. Housekeeping is provided on a daily basis.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property

Safety measures

Gives staff personal protective equipment worn by staff
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking on site (GBP 20 per day; includes in/out privileges)
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Room service available
  • Coffee/tea in a common area

Family friendly

  • Laundry facilities

Conveniences

  • Lift
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Languages spoken

  • Arabic
  • Bulgarian
  • English
  • French
  • Italian
  • Latvian
  • Polish
  • Romanian
  • Russian

Business services

  • A meeting room

Outdoors

  • Garden
  • Terrace

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Bed sheets

Bathroom

  • Free toiletries
  • Hairdryer

Entertainment

  • Digital channels
  • Flat-screen TV

Food and drink

  • Coffee/tea maker

More

  • Connecting rooms available
  • Iron/ironing board
  • Safe

Similar properties

See similar properties

Policies

Check-in

Check-in from 3:00 PM - 5:00 AM
Early check-in subject to availability
Early check-in is available for a fee (amount varies)
Late check-in subject to availability

Check-out

Check-out before 11 AM
Late check-out subject to availability
Late check-out fee: GBP 40

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: GBP 100.00 per stay

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Airport shuttle fee: GBP 48 per person (one-way)
  • Self-parking fee: GBP 20 per day (in/out privileges)
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out fee: GBP 40 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts Visa, Mastercard, American Express and Eurocard; cash is not accepted

We should mention

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

New Carlton Hotel & Service Apartments
New London Carlton Hotel & Service Apartments
New London Carlton Service
New London Carlton Hotel Service Apartments
New Carlton Hotel Service Apartments
The New London Carlton Hotel Service Apartments
Carlton Service Apartments
The New London Carlton Hotel & Service Apartments Hotel
The New London Carlton Hotel & Service Apartments London
The New London Carlton Hotel & Service Apartments Hotel London

Frequently asked questions

Overall score and ratings

3.5

Good

Rating 5 - Excellent. 55 out of 304 reviews
5 - Excellent 18%
Rating 4 - Good. 126 out of 304 reviews
4 - Good 41%
Rating 3 - Okay. 73 out of 304 reviews
3 - Okay 24%
Rating 2 - Poor. 31 out of 304 reviews
2 - Poor 10%
Rating 1 - Terrible. 19 out of 304 reviews
1 - Terrible 6%

3.7/5

Cleanliness

3.7/5

Staff & service

3.0/5

Amenities

3.3/5

Property conditions & facilities

3/5 Okay

Liked: Room comfort
Unfortunately I had to cut my stay short because of the dreaded virus . Room was great
Stayed 2 nights in Mar 2020

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nine
Always good
Stayed 1 night in Mar 2020

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great!!
Great staff, comfy and affordable
Stayed 1 night in Mar 2020

3/5 Okay

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Great stay, but not happy with luggage collection
We are happy with the stay, We are very disappointed that luggage store is advertised, but every Friday when collecting, I am made to feel that I am inconveniencing the lady who is sitting at the reception, just by the comments that were made by her. I hope next Friday I will be met by a more friendly manner.
Stayed 1 night in Feb 2020

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was wonderful
Stayed 2 nights in Feb 2020