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Overview of The Lion & Key Hotel

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Classic Triple Room, 3 Single Beds, Ensuite

4/5 guest room rating
  • 161 sq ft
  • City view
  • Sleeps 3
  • 3 Single Beds

Classic Studio, 1 Double Bed, Ensuite

No guest room rating
  • Sleeps 2
  • 1 Double Bed

Family Triple Room, Ensuite

5/5 guest room rating
  • 161 sq ft
  • City view
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

Classic Double Room, Ensuite

4.7/5 guest room rating
  • 107 sq ft
  • City view
  • Sleeps 2
  • 1 Double Bed

Double Room

4.5/5 guest room rating
  • 107 sq ft
  • City view
  • Sleeps 2
  • 1 Double Bed

Grand Double Room, 1 Double Bed

5/5 guest room rating
  • 53 sq ft
  • Sleeps 2
  • 1 Double Bed

Economy Double Room, 1 Double Bed

4.6/5 guest room rating
  • Sleeps 2
  • 1 Double Bed

Classic Single Room, Ensuite

4.6/5 guest room rating
  • 96 sq ft
  • City view
  • Sleeps 1
  • 1 Single Bed

Classic Twin Room, Ensuite

3.9/5 guest room rating
  • Sleeps 2
  • 2 Single Beds

Overall score and ratings

4.4

Excellent

Rating 5 - Excellent. 357 out of 630 reviews
5 - Excellent 57%
Rating 4 - Good. 220 out of 630 reviews
4 - Good 35%
Rating 3 - Okay. 35 out of 630 reviews
3 - Okay 6%
Rating 2 - Poor. 12 out of 630 reviews
2 - Poor 2%
Rating 1 - Terrible. 6 out of 630 reviews
1 - Terrible 1%

4.7/5

Cleanliness

4.5/5

Staff & service

4.1/5

Amenities

4.5/5

Property conditions & facilities

5/5 Excellent

Stayed 1 night in Mar 2021

4/5 Good

Stayed 1 night in Nov 2020

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
It was great. I’ve stayed before. However one thing I’ll say the last time we stayed our room the fridge was on, there was a kettle & all those little extra touches in the room. This time the fridge was off (luckily this time we didn’t need to use it). It’s just a ‘for future reference’. The receptionist was very nice to myself & my partner. She even went the extra mile to take photos of us. Loved it. Would definitely stay there again. Great place, has a bar & a nice seating area outside / inside. Great shops and restaurants nearby too which is very convenient. Very clean rooms and bathroom. 10/10.
Stayed 1 night in Dec 2020

4/5 Good

Liked: Cleanliness, staff & service, room comfort
Visiting Family
This was our third stay at the Lion and Key, everything is always extremely clean. We did miss the tea and coffee making facilities, these had been removed due to COVID-19, would have been nice to have a morning brew delivered to the room. We did have breakfast on both mornings of our stay and very tasty it was too. However when I booked the hotel with Hotel.com it offered 10% of food and drink ordered, but the staff in the bar didn’t know anything about it. We enjoyed our stay,and hopefully will be back soon.
Stayed 2 nights in Sep 2020

3/5 Okay

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great hotel,
so , this review is a 50/50. the hotel has some great points and a couple of not so. firstly the good . the hotel is very modern, the staff very helpful and polite, and the rooms are spotless. we only had drinks in the bar, and the cleanliness cannot be faulted the staff cleaned every table as soon as some one left . although we never ate , the restaurant seemed very busy so cannot be bad .
Stayed 2 nights in Sep 2020

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