Title: The Chapter Hotels - Princes Court Reviews, Deals & Photos 2025 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # The Chapter Hotels - Princes Court Hotel with a 24-hour front desk, 7-minute walk to Kensington Gardens ![Premium Suite, Ensuite (Quad) | 1 bedroom, free WiFi](https://images.trvl-media.com/lodging/115000000/114900000/114893600/114893544/831c2c5b.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Premium Suite, Ensuite (Quad) | 1 bedroom, free WiFi](https://images.trvl-media.com/lodging/115000000/114900000/114893600/114893544/079909d4.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Miscellaneous](https://images.trvl-media.com/lodging/115000000/114900000/114893600/114893544/a51b4d0e.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Premium Quadruple Room, Ensuite (1 Double 2 Singles) | 1 bedroom, free WiFi](https://images.trvl-media.com/lodging/115000000/114900000/114893600/114893544/ae92dd80.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Miscellaneous](https://images.trvl-media.com/lodging/115000000/114900000/114893600/114893544/c6ff8784.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Close to Kensington Palace and Kensington Gardens, The Chapter Hotels - Princes Court has plenty to offer. Stay connected with free in-room WiFi. 4.8 ## Popular amenities - 24/7 front desk - Free WiFi £80 includes taxes & fees 17 Nov - 18 Nov ## Room options ### Check availability for these dates Tonight [Nov 16 - Nov 17](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-16&endDate=2025-11-17&selected=114893544&PinnedHotelID=114893544&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-16&endDate=2025-11-17&selected=114893544&PinnedHotelID=114893544&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Nov 17 - Nov 18](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-17&endDate=2025-11-18&selected=114893544&PinnedHotelID=114893544&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-17&endDate=2025-11-18&selected=114893544&PinnedHotelID=114893544&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Nov 21 - Nov 23](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-21&endDate=2025-11-23&selected=114893544&PinnedHotelID=114893544&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-21&endDate=2025-11-23&selected=114893544&PinnedHotelID=114893544&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Nov 28 - Nov 30](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-28&endDate=2025-11-30&selected=114893544&PinnedHotelID=114893544&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-28&endDate=2025-11-30&selected=114893544&PinnedHotelID=114893544&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds 3+ beds Showing 6 of 6 rooms ![Premium Double Room, Ensuite | 1 bedroom, free WiFi](https://images.trvl-media.com/lodging/115000000/114900000/114893600/114893544/da1e2b92.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Premium Double Room, Ensuite ### Highlights Soundproofed Heating Flat-screen TV Separate bedroom Premium bedding Private bathroom Electric kettle Free bottled water - 10 sq ft - City view - Sleeps 2 - 1 Double Bed ![Premium Suite, Ensuite (Quad) | 1 bedroom, free WiFi](https://images.trvl-media.com/lodging/115000000/114900000/114893600/114893544/831c2c5b.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Premium Suite, Ensuite (Quad) ### Highlights Soundproofed Heating Flat-screen TV Separate bedroom Premium bedding Private bathroom Electric kettle Free bottled water - 1 bedroom - Sleeps 5 - 3 Single Beds and 1 Double Bed ![Premium Single Room, Ensuite | 1 bedroom, free WiFi](https://images.trvl-media.com/lodging/115000000/114900000/114893600/114893544/8e6f7b2c.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Premium Single Room, Ensuite ### Highlights Soundproofed Heating Flat-screen TV Separate bedroom Premium bedding Private bathroom Electric kettle Free bottled water - 1 bedroom - Sleeps 1 - 1 Single Bed ![Premium Triple Room, Ensuite (1 Double 1 Single) | 1 bedroom, free WiFi](https://images.trvl-media.com/lodging/115000000/114900000/114893600/114893544/2f9558bf.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Premium Triple Room, Ensuite (1 Double 1 Single) ### Highlights Soundproofed Heating Flat-screen TV Separate bedroom Premium bedding Private bathroom Electric kettle Free bottled water - 1 bedroom - Sleeps 3 - 1 Single Bed and 1 Double Bed ![Premium Quadruple Room, Ensuite (1 Double 2 Singles) | 1 bedroom, free WiFi](https://images.trvl-media.com/lodging/115000000/114900000/114893600/114893544/dd2facd4.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Premium Quadruple Room, Ensuite (1 Double 2 Singles) ### Highlights Soundproofed Heating Flat-screen TV Separate bedroom Premium bedding Private bathroom Coffee/tea maker Electric kettle - 1 bedroom - Sleeps 4 - 1 Double Bed and 2 Single Beds ### Apartment, Ensuite ### Highlights Separate bedroom Private bathroom - 1 bedroom - Sleeps 2 - 1 Double Bed ## You may also like Ad ![Business centre](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/6000000/5400000/5398200/5398121/3d7f730e_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### ibis London Shepherds Bush – Hammersmith Hammersmith and Fulham - Pet-friendly - Free WiFi - Restaurant - Breakfast available 8.4 Very good 1,004 reviews £92 includes taxes & fees 23 Nov - 24 Nov [](https://www.expedia.co.uk/London-Hotels-Ibis-London-Shepherds-Bush-Hammersmith.h5398121.Hotel-Information?chkin=2025-11-23&chkout=2025-11-24&rm1=a2®ionId=178279&destination=London (and vicinity)&destType=MARKET&latLong=51.507538,-0.127804&searchId=7f31b2eb-1f48-4c74-97d6-977ac128d76e&top_cur=GBP) Ad ![Lounge](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/106000000/105660000/105654400/105654380/acffc9f2_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### ARK Wembley Tokyngton - 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[Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FLondon-Hotels-The-Chapter-Hotels-Princes-Court.h114893544.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FLondon-Hotels-The-Chapter-Hotels-Princes-Court.h114893544.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C51.51329%2C-0.19314&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=Ebt2gA9Ci6aUlKz_fAlcRjeqTTo=) 64-65 Prince's Square, London, England, W2 4PX #### What's nearby - Westbourne Grove - 1 min walk - 0.0 miles - Portobello Road Market - 4 min walk - 0.3 miles - Queensway - 4 min walk - 0.3 miles - Kensington Gardens - 6 min walk - 0.4 miles - Hyde Park - 18 min walk - 1.0 mile #### Getting around - Bayswater Underground Station - 7 min walk - London (QQP-Paddington Train Station) - 18 min walk - London (LCY-London City) - 67 min drive #### Restaurants - ‪Sunday in Brooklyn - ‬3 min walk - ‪Beam - ‬3 min walk - ‪Hafez - ‬1 min walk - ‪Guillam Coffee House - ‬4 min walk - ‪The Acai Girls - ‬4 min walk ## About this property ### The Chapter Hotels - Princes Court Hotel near Kensington High Street Close to Kensington Palace and Kensington Gardens, The Chapter Hotels - Princes Court has plenty to offer. Guests can connect to free in-room WiFi. Other perks include: - A 24-hour front desk Room features All guest rooms at The Chapter Hotels - Princes Court have amenities, such as free WiFi. Other conveniences in all rooms include: - Bathrooms with showers and free toiletries ## Similar properties ![Miscellaneous](https://images.trvl-media.com/lodging/114000000/113420000/113416900/113416836/534b5116.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### The Chapter - Leisure Inn Hotel London City Centre - Free WiFi - Housekeeping - 24/7 front desk 6.8 149 reviews £78 includes taxes & fees 18 Nov - 19 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-18&endDate=2025-11-19&selected=113416836&PinnedHotelID=113416836&HadPinnedHotel=true®ionId=-1&adults=2) ![In-room safe, blackout curtains, free WiFi, bed sheets](https://images.trvl-media.com/lodging/1000000/590000/582500/582415/781668ea.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Garden View Hotel London City Centre - Free WiFi - Housekeeping - 24/7 front desk 7.4 Good 1,260 reviews £57 includes taxes & fees 14 Dec - 15 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-14&endDate=2025-12-15&selected=582415&PinnedHotelID=582415&HadPinnedHotel=true®ionId=-1&adults=2) ![Front of property](https://images.trvl-media.com/lodging/1000000/120000/116000/115939/f1df2d57.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Wedgewood Hotel London City Centre - 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Available in all rooms: Free WiFi - In-room WiFi speed: 50+ Mbps - Available in some public areas: Free WiFi ### Parking and transport - No on-site parking available ### Conveniences - 24-hour front desk ### Guest services - Housekeeping (on request) ### Accessibility - No lift ## Room amenities ### Bathroom - Free toiletries - Private bathroom - Shampoo - Shower - Soap - Toilet paper ## Policies ### Check-in Check-in start time: 3:00 PM; check-in end time: anytime Minimum check-in age - 18 ### Special check-in instructions Front desk staff will greet guests on arrival at the property ### Access methods Staffed front desk ### Pets Pets not allowed ### Children and extra beds Children are welcome ### Payment types at the property ## Important information ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards, debit cards and cash Property Registration Number 415267113 If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention This property does not have any lifts ### Property is also known as The Chapter Hotels - Princes Court Hotel The Chapter Hotels - Princes Court London The Chapter Hotels - Princes Court Hotel London ## Frequently asked questions ### Is The Chapter Hotels - Princes Court pet-friendly? > No, pets are not allowed at this property. ### How much does it cost to stay at The Chapter Hotels - Princes Court? > As of 16 Nov 2025, prices found for a 1-night stay for 2 adults at The Chapter Hotels - Princes Court on 17 Nov 2025 start from £80.00, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. [Choose your dates](https://www.expedia.co.uk/London-Hotels-The-Chapter-Hotels-Princes-Court.h114893544.Hotel-Information?rfrr=HOT.HIS.question.link.click) for more accurate prices. ### How much is parking at The Chapter Hotels - Princes Court? > This hotel doesn't offer parking. ### What time is check-in at The Chapter Hotels - Princes Court? > Check-in start time: 3:00 PM; check-in end time: anytime. ### Where is The Chapter Hotels - Princes Court located? > Located in London City Centre, this hotel is within a 10-minute walk of Queensway and Kensington Gardens. Hyde Park and Kensington Palace are also within 1 mile (2 km). Bayswater Underground Station is 7 minutes by foot and Notting Hill Gate Underground Station is 9 minutes. ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## The Chapter Hotels - Princes Court Reviews 4.8 All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) 10 - Excellent 2 8 - Good 10 6 - Okay 9 4 - Poor 10 2 - Terrible 17 ### 4.8/10 Cleanliness ### 5.8/10 Staff & service ### 3.8/10 Amenities ### 4.2/10 Property conditions & facilities ### 4.4/10 Eco-friendliness ### 8/10 Good #### Roland 1 Jun 2025 Liked: Cleanliness Good location and great value ##### Roland Stayed 1 night in May 2025 ### 8/10 Good #### camille 24 Jun 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Cute place! Great area. Toilet on one floor, sink and shower on the other. Ran out of tp!!! ##### camille Stayed 3 nights in Jun 2025 ### 8/10 Good #### Paolo Ruben Carlo 8 Jul 2025 Disliked: Property conditions & facilities Overall, It was alright. Place needs improvement. Specifically ##### Paolo Ruben Carlo Stayed 2 nights in Jul 2025 ### 8/10 Good #### Patrick 1 Aug 2025 Liked: Cleanliness, staff & service Be better with fridge and better ventilated ##### Patrick Stayed 7 nights in Jul 2025 ### 8/10 Good #### Jon 8 Jul 2025 Liked: Cleanliness When my wife lost her phone the receptionist did all he could to help. ##### Jon Stayed 2 nights in Jul 2025 ### 8/10 Good #### Steffen 1 Jul 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Good, something here and there but okey ##### Steffen Stayed 5 nights in Jun 2025 ### 2/10 Terrible #### Alexandra 13 Jul 2025 Disliked: Cleanliness, amenities, property conditions & facilities They won’t return any emails about an item left in the hotel. Room wasn’t as advertised. Go somewhere else ##### Alexandra Stayed 3 nights in Jul 2025 ### 6/10 Okay #### Martin 5 Jun 2025 Disliked: Cleanliness, property conditions & facilities, room comfort Cheap and fairly okay. Bed felt like sleeping on the springs in the mattress. Felt dirty except for the sheets. Water pressure was really bad. If you would like cheap (and very central) accomodation and you don't care too much about cleanliness this is the place for you. London Underground is like a 7 minute walk away. ##### Martin Stayed 2 nights in Jun 2025 ### 2/10 Terrible #### Nathan 7 Jul 2025 Disliked: Cleanliness, property conditions & facilities, room comfort #### Not 24/7 like advertised Not happy at all my stay, mainly because the 24/7 check in doesnt exist Stood ring, knocking the door and pressing the doorbell to the property for 20-30 minutes and nobody answered Gave up and had to travel home, long day at work and then couldn't rest had to travel home exhausted and frustrated ##### Nathan Stayed 1 night in Jul 2025 ### 4/10 Poor #### emilio 2 Nov 2025 Liked: Staff & service Disliked: Amenities, property conditions & facilities The staff were very helpful! ##### emilio Stayed 3 nights in Oct 2025 ### 2/10 Terrible #### Mary 15 Oct 2025 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities It started badly from the get-go. I had notified the property that we would be arriving very late, got there it was 1:00 am. I had sent messages and called four times with no response. No surprise that when we arrived the person could barely speak English and did not understand us. They had no room key, having to use the master key which they kept. This hotel offered as space for five people. True there were five beds -two twin beds into a 12x12 space where you can barely walk around them, and an upstair loft with another twin and a full. You could not even stand upright because the ceiling was so low, everyone was slouched over. We immediately pulled back the blankets looking for bed bugs. The Linens were clean and smelled like bleach which was the only good aspect. Everything else in the room was dirty. It was a first floor room with the window open wide enough for somebody to come in. We closed it, locking the shutters. In the bathroom, there were dead bugs on the floor, shower, and stuck to the wall. Long black hair in the shower! Unfinished spackle patchwork on the bathroom wall. Young people hanging around outside, laughing and carrying on, making us very uncomfortable and felt unsafe. I immediately told the management this is unacceptable, that we were canceling and want a refund! ##### Mary Stayed 3 nights in Oct 2025 ### 2/10 Terrible #### Ajit 7 Oct 2025 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities Broken sink tap , toilet sheet shaking up . Washroom tiles shaking and mattress was on bad condition . We ask for change the room . Front desk attendant willing to change room but owner or manager lai that he is full house . Not recommended this place . Washroom is too small . ##### Ajit Stayed 3 nights in Oct 2025 ### 4/10 Poor #### Ben 18 Sept 2025 Disliked: Cleanliness, amenities, property conditions & facilities bathroom facilities were too poor, shower set sliding down during shower, tea cups are too small, didn’t tidy the room when we stayed for 2 nights. ##### Ben Stayed 2 nights in Sep 2025 ### 6/10 Okay #### Azmal 12 Aug 2025 It is nothing great but it is ok don't expect too much and they don't have parking you can park from 5 evening to 10 morning after that you will get ticket 😊 ##### Azmal Stayed 1 night in Jul 2025 ### 6/10 Okay #### JEAN-FRANÇOIS 18 Jul 2025 Liked: Staff & service Disliked: Cleanliness Quelques remarques à faire notamment concernant la propreté de la chambre et de la salle de bain, le rideau de douche n’était pas propre. ##### JEAN-FRANÇOIS Stayed 3 nights in Jul 2025 ### 2/10 Terrible #### Touqeer 10 Jul 2025 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Horrible avoid like the plague ##### Touqeer Stayed 3 nights in Jun 2025 ### 2/10 Terrible #### Eliza 4 Jul 2025 Disliked: Cleanliness, amenities, property conditions & facilities Overpriced but horrible conditionds ##### Eliza Stayed 7 nights in Jun 2025 ### 4/10 Poor #### Johannes 29 Jun 2025 Disliked: Property conditions & facilities, room comfort #### Very unpleasant stay Terrible stay, very uncomfortable and hardly slept a few hours at best each night. We traveled with our 2 children and stayed in a quad room categorized as "premium suite". Next door to a Youth Hostel with activity all throughout the night until 4AM. It was HOT in the room; we requested a fan, none available. We had to sleep with the window open (which could not lock and had a broken glass pane), which in our ground floor room did not feel safe. The second night we were woken up again, other than by the youth hostel traffic and noise, this time by a mouse going through our bags (I got face to face with the creature); the mice got into several bags of food items. Condition of the room was poor: broken glass pane in window, TV had been removed from wall while cable and holes in wall were left untouched. Drapes in front of window were short, not helpful mid summer with very early sunrise. The staff was friendly, that helped and improved the rating, as did the neighborhood offering good places to eat, otherwise this would have been a one star review. I guess we got what we paid for, although still over 400 pounds for two nights though and a mistake I will not make again. ![Former TV location](https://a.travel-assets.com/ugc/hotel-reviews/4ee2f305-f492-4593-968c-5fab081275ac-1751236463845.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![Short drapes](https://a.travel-assets.com/ugc/hotel-reviews/2989c402-09aa-411b-bdec-ae231c1614a7-1751236488340.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![Broken window pane](https://a.travel-assets.com/ugc/hotel-reviews/11bcae4c-a548-4577-94b8-cfe32d960768-1751236503278.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Johannes Stayed 2 nights in Jun 2025 ### 2/10 Terrible #### Bethany 29 Jun 2025 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Do not recommend Ammenities stated in the description were not provided the bed was extremely bobbly and worn so really uncomfortable and had to sleep on top of the duvet. The fire alarm went off at 1am with no explanation or apology from staff just sent back to rooms to wait for it to stop ##### Bethany Stayed 1 night in Jun 2025 ### 4/10 Poor #### Lee 9 Jun 2025 Liked: Staff & service Disliked: Cleanliness, property conditions & facilities Hotel location is great as we have stayed in the area on previous visits to London. ##### Lee Stayed 2 nights in Jun 2025 ### 4/10 Poor #### Eduardo 7 Jun 2025 Disliked: Cleanliness, staff & service, property conditions & facilities Las habitaciones son muy viejas y reparadas de mala manera. La segunda noche apareció un raton en la habitación. Nos cambiaron de hotel solo una noche y después nos regresaron a otro cuarto que estaban reparando. La ubicación es muy buena, pero le hace falta mucho mantenimiento y mejoras. ##### Eduardo Stayed 4 nights in Jun 2025 ### 2/10 Terrible #### Anne 4 Jun 2025 Disliked: Cleanliness, amenities, property conditions & facilities Place is a dump. Dirty, old, haphazard renovations, incomplete renovations, poor room security, NO HVAC, and no lift. It’s a LONG way up to the 4th floor. I submitted an earlier review that had pictures attached. Pictures included a snap of the questionable interior door ‘lock’ and views of a ragged carpet w/a huge burn mark on it. There was no mini-fridge, and the hair dryer was in its product box on the floor in the room. ##### Anne Stayed 4 nights in May 2025 ### 2/10 Terrible #### Jade 2 Jun 2025 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities No lamp, wardrobe with no coat hangers in it but you get what you pay for. However, the toilet couldn't flush the paper down, one of the towels had a stain on it, the room was roasting and there was hair on the bedding. I asked to be moved but was told all rooms were full. Asked for a refund and staff said they'd check with the manager and disappeared for 15 minutes. When I packed up and went downstairs after he never came back. he just said he hadn't been able to get through to the manager. He should have come back to me and told me that but didn't. Very poor customer service. I was eventually told I could be moved and they would move those people who hadn't checked in yet (it was 11:45pm by now) into one of the other two hotels the boss owns. So the 'boss' wouldn't give me £49 back so I could go elsewhere despite owning three hotels... Incredibly bad experience. Would recommend staying anywhere but here. ##### Jade Stayed 1 night in May 2025 ### 6/10 Okay #### Robert 29 May 2025 Liked: Cleanliness Disliked: Amenities Needs updating ##### Robert Stayed 4 nights in May 2025 ### 2/10 Terrible #### Martin 26 May 2025 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Ikke styr på en skid, slidt og dårlig service Da vi får anvist vores værelse ser vi at en rude er ødelagt og der er ikke gardin nok til at dække hele vinduet, som ligger ud til gaden og personalet i receptionen kan se direkte ind, så ingen privatlig, det klager vi over, men de kan ikke gøre noget ved det før dagen efter. Så vi beder om at få et andet værelse til det er lavet, det kan i første omgang ikke lade sig gøre, men da vi insistere på at vi ikke vil overnatte i det første værelse, siger de at de kan flytte lidt rundt, så vi kan få et værelse med privatliv, dette værelse er i kælderen med udsigt til affald og skidt. Skab til jakker, havde en låge der ikke hang fast i øverst beslag, badeværelse var beskidt, vægge og håndvask måtte vi bede om at få rengjort, døren til wc kunne ikke lukkes ordentligt eller låses, der var ikke mulighed for at se tv på værelset da der ingen fjernbetjening var. Jeg forlangte at vi kom tilbage til værelset, det kunne ikke lade sig gøre, da de ikke kunne lave det første værelse vi fik anvist. Så vi måtte på et 3. værelse. Der var ingen håndklæder, dem de kom med var der huller i og fjernsynet var ødelagt, så det kunne heller ikke bruges, gelænder til senge ovenpå var ved at falde ud af væggen, bøjle stangen til jakker var ikke fastnet ordentligt og der var kun en bøjle. Servicen var dårlig, som om de var ligeglade. I alt en dårlig oplevelse og vil aldrig booke der igen. ![](https://a.travel-assets.com/ugc/hotel-reviews/463fdb9b-de02-4cf9-9caf-6c1c0091874c-1748253825599.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/ff7d576e-d3d5-49f6-af88-496226b672a7-1748253825264.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/52731743-6d2c-41c4-ab7a-403b63ce8450-1748253825397.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/9bb1f3a8-f4e7-46ed-a752-44f06efcce2a-1748253825465.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Martin Stayed 3 nights in May 2025