Title: The Chapter Hotels - Princes Court Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&selected=114893544&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # The Chapter Hotels - Princes Court Hotel with a 24-hour front desk, 7-minute walk to Kensington Gardens ## Photo gallery for The Chapter Hotels - Princes Court ![Premium Suite, Ensuite (Quad) | Free WiFi - The Chapter Hotels - Princes Court (London)](https://images.trvl-media.com/lodging/115000000/114900000/114893600/114893544/831c2c5b.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Premium Suite, Ensuite (Quad) | Free WiFi - The Chapter Hotels - Princes Court (London)](https://images.trvl-media.com/lodging/115000000/114900000/114893600/114893544/079909d4.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Premium Quadruple Room, Ensuite (1 Double 2 Singles) | Free WiFi - The Chapter Hotels - Princes Court (London)](https://images.trvl-media.com/lodging/115000000/114900000/114893600/114893544/ae92dd80.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Miscellaneous - The Chapter Hotels - Princes Court (London)](https://images.trvl-media.com/lodging/115000000/114900000/114893600/114893544/c6ff8784.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Miscellaneous - The Chapter Hotels - Princes Court (London)](https://images.trvl-media.com/lodging/115000000/114900000/114893600/114893544/a51b4d0e.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Close to Kensington Palace and Kensington Gardens, The Chapter Hotels - Princes Court has plenty to offer. Stay connected with free in-room WiFi. ## Reviews 4.8 ## Popular amenities - Free Wi-Fi - 24/7 front desk £63 includes taxes & fees 8 Jan - 9 Jan 2026 ## Room options ### Check availability for these dates Tonight [Dec 31 - Jan 1](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-31&endDate=2026-01-01&selected=114893544&PinnedHotelID=114893544&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-31&endDate=2026-01-01&selected=114893544&PinnedHotelID=114893544&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Jan 1 - Jan 2](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-01&endDate=2026-01-02&selected=114893544&PinnedHotelID=114893544&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-01&endDate=2026-01-02&selected=114893544&PinnedHotelID=114893544&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Jan 2 - Jan 4](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-02&endDate=2026-01-04&selected=114893544&PinnedHotelID=114893544&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-02&endDate=2026-01-04&selected=114893544&PinnedHotelID=114893544&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Jan 9 - Jan 11](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-09&endDate=2026-01-11&selected=114893544&PinnedHotelID=114893544&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-09&endDate=2026-01-11&selected=114893544&PinnedHotelID=114893544&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 3+ beds 2 beds Showing 6 of 6 rooms ### View all photos for Premium Double Room, Ensuite ![Premium Double Room, Ensuite | Free WiFi](https://images.trvl-media.com/lodging/115000000/114900000/114893600/114893544/da1e2b92.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Premium Double Room, Ensuite ### Highlights Soundproofed Heating Flat-screen TV Premium bedding Private bathroom Free bottled water Coffee/tea maker Electric kettle - 10 sq ft - City view - Sleeps 2 - 1 Double Bed ### View all photos for Premium Suite, Ensuite (Quad) ![Premium Suite, Ensuite (Quad) | Free WiFi](https://images.trvl-media.com/lodging/115000000/114900000/114893600/114893544/831c2c5b.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Premium Suite, Ensuite (Quad) ### Highlights Soundproofed Heating Flat-screen TV Separate bedroom Premium bedding Private bathroom Free bottled water Coffee/tea maker - 1 bedroom - Sleeps 5 - 3 Single Beds and 1 Double Bed ### View all photos for Premium Single Room, Ensuite ![Premium Single Room, Ensuite | Free WiFi](https://images.trvl-media.com/lodging/115000000/114900000/114893600/114893544/8e6f7b2c.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Premium Single Room, Ensuite ### Highlights Soundproofed Heating Flat-screen TV Separate bedroom Premium bedding Private bathroom Free bottled water Coffee/tea maker - 1 bedroom - Sleeps 1 - 1 Single Bed ### View all photos for Premium Triple Room, Ensuite (1 Double 1 Single) ![Premium Triple Room, Ensuite (1 Double 1 Single) | Free WiFi](https://images.trvl-media.com/lodging/115000000/114900000/114893600/114893544/2f9558bf.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Premium Triple Room, Ensuite (1 Double 1 Single) ### Highlights Soundproofed Heating Flat-screen TV Separate bedroom Premium bedding Private bathroom Free bottled water Coffee/tea maker - 1 bedroom - Sleeps 3 - 1 Single Bed and 1 Double Bed ### View all photos for Premium Quadruple Room, Ensuite (1 Double 2 Singles) ![Premium Quadruple Room, Ensuite (1 Double 2 Singles) | Free WiFi](https://images.trvl-media.com/lodging/115000000/114900000/114893600/114893544/dd2facd4.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Premium Quadruple Room, Ensuite (1 Double 2 Singles) ### Highlights Soundproofed Heating Flat-screen TV Separate bedroom Premium bedding Private bathroom Coffee/tea maker Electric kettle - 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[Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FLondon-Hotels-The-Chapter-Hotels-Princes-Court.h114893544.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FLondon-Hotels-The-Chapter-Hotels-Princes-Court.h114893544.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C51.51329%2C-0.19314&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=Ebt2gA9Ci6aUlKz_fAlcRjeqTTo=) 64-65 Prince's Square, London, England, W2 4PX #### What's nearby - Westbourne Grove \- 1 min walk \- 0.0 miles - Portobello Road Market \- 4 min walk \- 0.3 miles - Queensway \- 4 min walk \- 0.3 miles - Kensington Gardens \- 6 min walk \- 0.4 miles - Hyde Park \- 18 min walk \- 1.0 mile #### Getting around - Bayswater Underground Station - 7 min walk - London (QQP-Paddington Train Station) - 18 min walk - London (LCY-London City) - 67 min drive #### Restaurants - ‪Sunday in Brooklyn - ‬3 min walk - ‪Beam - ‬3 min walk - ‪Hafez - ‬1 min walk - ‪Guillam Coffee House - ‬4 min walk - ‪The Acai Girls - ‬4 min walk ## About this property ### The Chapter Hotels - Princes Court Hotel near Kensington High Street Close to Kensington Palace and Kensington Gardens, The Chapter Hotels - Princes Court has plenty to offer. Guests can connect to free in-room WiFi. Other perks include: - A 24-hour front desk Room features All guest rooms at The Chapter Hotels - Princes Court have amenities, such as free WiFi. 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Available in all rooms: Free WiFi - In-room WiFi speed: 50+ Mbps - Available in some public areas: Free WiFi ### Parking and transport - No on-site parking available ### Conveniences - 24-hour front desk ### Guest services - Housekeeping on request ### Accessibility - No lift ## Room amenities ### Bathroom - Free toiletries - Private bathroom - Shampoo - Shower - Soap - Toilet paper ## Policies ### Check-in Check-in start time: 3:00 PM; check-in end time: anytime Minimum check-in age - 18 ### Special check-in instructions Front desk staff will greet guests on arrival at the property Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets Pets not allowed ### Children and extra beds Children are welcome ### Payment types at the property ## Important information ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards, debit cards and cash Property Registration Number 415267113 If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention This property does not have any lifts ### Property is also known as The Chapter Hotels - Princes Court Hotel The Chapter Hotels - Princes Court London The Chapter Hotels - Princes Court Hotel London ## Frequently asked questions ### Is The Chapter Hotels - Princes Court pet-friendly? ### How much does it cost to stay at The Chapter Hotels - Princes Court? ### How much is parking at The Chapter Hotels - Princes Court? ### What time is check-in at The Chapter Hotels - Princes Court? ### Where is The Chapter Hotels - Princes Court located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## The Chapter Hotels - Princes Court Reviews 4.8 All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 4.6 Cleanliness ### 3.6 Amenities ### 5.4 Staff & service ### 4.2 Eco-friendliness ### 4.0 Property conditions & facilities 10 - Excellent 3 8 - Good 10 6 - Okay 9 4 - Poor 12 2 - Terrible 21 ## Reviews ### 8/10 Good #### Petri 31 Aug 2025 Liked: Cleanliness, staff & service Great location and friendly service ##### Petri Stayed 4 nights in Aug 2025 ### 4/10 Poor #### John 11 Dec 2025 Disliked: Amenities, property conditions & facilities Staff were friendly enough and the price was good for London, but staff directed me up the wrong flight of stairs initially (I was on the 3rd floor - no lifts). The walls feel fairly thin and you could clearly hear noise and conversations from other rooms. The beds were not the most comfortable. So all in all poor sleep. ##### John Stayed 1 night in Dec 2025 ### 4/10 Poor #### Lee 9 Jun 2025 Liked: Staff & service Disliked: Cleanliness, property conditions & facilities Hotel location is great as we have stayed in the area on previous visits to London. ##### Lee Stayed 2 nights in Jun 2025 ### 8/10 Good #### Roland 1 Jun 2025 Liked: Cleanliness Good location and great value ##### Roland Stayed 1 night in May 2025 ### 4/10 Poor #### Martin 18 Sept 2025 Disliked: Property conditions & facilities Was okay. Rooms were tired and lacked decent amenities. Definitely looked nothing like any of the photos. Staff were helpful and friendly though. And everything was okay. ##### Martin Stayed 2 nights in Sep 2025 ### 8/10 Good #### camille 24 Jun 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Cute place! Great area. Toilet on one floor, sink and shower on the other. Ran out of tp!!! ##### camille Stayed 3 nights in Jun 2025 ### 4/10 Poor #### emilio 2 Nov 2025 Liked: Staff & service Disliked: Amenities, property conditions & facilities The staff were very helpful! ##### emilio Stayed 3 nights in Oct 2025 ### 4/10 Poor #### Ben 18 Sept 2025 Disliked: Cleanliness, amenities, property conditions & facilities bathroom facilities were too poor, shower set sliding down during shower, tea cups are too small, didn’t tidy the room when we stayed for 2 nights. ##### Ben Stayed 2 nights in Sep 2025 ### 10/10 Excellent #### carl 30 Sept 2025 Liked: Cleanliness, property conditions & facilities, room comfort Disliked: Staff & service #### New chapter next week I thought they were charging me $542 as stated in your advert, turned out 542 pounds but that is what receipt said. Too loud inside and out but otherwise better than expected. ##### carl Stayed 5 nights in Sep 2025 ### 2/10 Terrible #### Araceli 3 Sept 2025 Disliked: Property conditions & facilities, room comfort #### Worst hotel of my life The bathroom is was not clean and the toilet it was so so disgusting and outlet to charge the phone were broken. ##### Araceli Stayed 1 night in Sep 2025 ### 2/10 Terrible #### Ajit 7 Oct 2025 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities Broken sink tap , toilet sheet shaking up . Washroom tiles shaking and mattress was on bad condition . We ask for change the room . Front desk attendant willing to change room but owner or manager lai that he is full house . Not recommended this place . Washroom is too small . ##### Ajit Stayed 3 nights in Oct 2025 ### 8/10 Good #### Patrick 1 Aug 2025 Liked: Cleanliness, staff & service Be better with fridge and better ventilated ##### Patrick Stayed 7 nights in Jul 2025 ### 8/10 Good #### Paolo Ruben Carlo 8 Jul 2025 Disliked: Property conditions & facilities Overall, It was alright. Place needs improvement. Specifically ##### Paolo Ruben Carlo Stayed 2 nights in Jul 2025 ### 6/10 Okay #### Azmal 12 Aug 2025 It is nothing great but it is ok don't expect too much and they don't have parking you can park from 5 evening to 10 morning after that you will get ticket 😊 ##### Azmal Stayed 1 night in Jul 2025 ### 8/10 Good #### Jon 8 Jul 2025 Liked: Cleanliness When my wife lost her phone the receptionist did all he could to help. ##### Jon Stayed 2 nights in Jul 2025 ### 8/10 Good #### Steffen 1 Jul 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Good, something here and there but okey ##### Steffen Stayed 5 nights in Jun 2025 ### 2/10 Terrible #### Touqeer 10 Jul 2025 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Horrible avoid like the plague ##### Touqeer Stayed 3 nights in Jun 2025 ### 2/10 Terrible #### Eliza 4 Jul 2025 Disliked: Cleanliness, amenities, property conditions & facilities Overpriced but horrible conditionds ##### Eliza Stayed 7 nights in Jun 2025 ### 2/10 Terrible #### Alexandra 13 Jul 2025 Disliked: Cleanliness, amenities, property conditions & facilities They won’t return any emails about an item left in the hotel. Room wasn’t as advertised. Go somewhere else ##### Alexandra Stayed 3 nights in Jul 2025 ### 6/10 Okay #### Robert 29 May 2025 Liked: Cleanliness Disliked: Amenities Needs updating ##### Robert Stayed 4 nights in May 2025 ### 6/10 Okay #### Martin 5 Jun 2025 Disliked: Cleanliness, property conditions & facilities, room comfort Cheap and fairly okay. Bed felt like sleeping on the springs in the mattress. Felt dirty except for the sheets. Water pressure was really bad. If you would like cheap (and very central) accomodation and you don't care too much about cleanliness this is the place for you. London Underground is like a 7 minute walk away. ##### Martin Stayed 2 nights in Jun 2025 ### 2/10 Terrible #### Nathan 7 Jul 2025 Disliked: Cleanliness, property conditions & facilities, room comfort #### Not 24/7 like advertised Not happy at all my stay, mainly because the 24/7 check in doesnt exist Stood ring, knocking the door and pressing the doorbell to the property for 20-30 minutes and nobody answered Gave up and had to travel home, long day at work and then couldn't rest had to travel home exhausted and frustrated ##### Nathan Stayed 1 night in Jul 2025 ### 2/10 Terrible #### Bethany 29 Jun 2025 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Do not recommend Ammenities stated in the description were not provided the bed was extremely bobbly and worn so really uncomfortable and had to sleep on top of the duvet. The fire alarm went off at 1am with no explanation or apology from staff just sent back to rooms to wait for it to stop ##### Bethany Stayed 1 night in Jun 2025 ### 2/10 Terrible #### Anne 4 Jun 2025 Disliked: Cleanliness, amenities, property conditions & facilities Place is a dump. Dirty, old, haphazard renovations, incomplete renovations, poor room security, NO HVAC, and no lift. It’s a LONG way up to the 4th floor. I submitted an earlier review that had pictures attached. Pictures included a snap of the questionable interior door ‘lock’ and views of a ragged carpet w/a huge burn mark on it. There was no mini-fridge, and the hair dryer was in its product box on the floor in the room. ##### Anne Stayed 4 nights in May 2025 ### 2/10 Terrible #### Mary 15 Oct 2025 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities It started badly from the get-go. I had notified the property that we would be arriving very late, got there it was 1:00 am. I had sent messages and called four times with no response. No surprise that when we arrived the person could barely speak English and did not understand us. They had no room key, having to use the master key which they kept. This hotel offered as space for five people. True there were five beds -two twin beds into a 12x12 space where you can barely walk around them, and an upstair loft with another twin and a full. You could not even stand upright because the ceiling was so low, everyone was slouched over. We immediately pulled back the blankets looking for bed bugs. The Linens were clean and smelled like bleach which was the only good aspect. Everything else in the room was dirty. It was a first floor room with the window open wide enough for somebody to come in. We closed it, locking the shutters. In the bathroom, there were dead bugs on the floor, shower, and stuck to the wall. Long black hair in the shower! Unfinished spackle patchwork on the bathroom wall. Young people hanging around outside, laughing and carrying on, making us very uncomfortable and felt unsafe. I immediately told the management this is unacceptable, that we were canceling and want a refund! ##### Mary Stayed 3 nights in Oct 2025 ---