Title: Mayfair Residences Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Mayfair Residences Hotel in London, 6-minute walk to Hyde Park ## Photo gallery for Mayfair Residences ![Exterior - Mayfair Residences (London)](https://images.trvl-media.com/lodging/114000000/113420000/113417100/113417076/0e27c9c8.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Premium Triple Room, Ensuite (family) | Free WiFi, bed sheets - Mayfair Residences (London)](https://images.trvl-media.com/lodging/114000000/113420000/113417100/113417076/ce2956d7.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Lobby - Mayfair Residences (London)](https://images.trvl-media.com/lodging/114000000/113420000/113417100/113417076/78436aff.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Lobby - Mayfair Residences (London)](https://images.trvl-media.com/lodging/114000000/113420000/113417100/113417076/cbdb24fa.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Exterior - Mayfair Residences (London)](https://images.trvl-media.com/lodging/114000000/113420000/113417100/113417076/ffe5a9d4.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies A short walk from Piccadilly and Buckingham Palace, Mayfair Residences has plenty to offer. Guests can connect to free in-room WiFi. ## Reviews 6.6 ## Popular amenities - Free Wi-Fi £140 includes taxes & fees 22 Feb - 23 Feb ## Room options ### Check availability for these dates Tonight [Feb 13 - Feb 14](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-13&endDate=2026-02-14&selected=113417076&PinnedHotelID=113417076&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-13&endDate=2026-02-14&selected=113417076&PinnedHotelID=113417076&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Feb 14 - Feb 15](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-14&endDate=2026-02-15&selected=113417076&PinnedHotelID=113417076&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-14&endDate=2026-02-15&selected=113417076&PinnedHotelID=113417076&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Feb 13 - Feb 15](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-13&endDate=2026-02-15&selected=113417076&PinnedHotelID=113417076&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-13&endDate=2026-02-15&selected=113417076&PinnedHotelID=113417076&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Feb 20 - Feb 22](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-20&endDate=2026-02-22&selected=113417076&PinnedHotelID=113417076&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-20&endDate=2026-02-22&selected=113417076&PinnedHotelID=113417076&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 2 beds 3+ beds Showing 4 of 4 rooms ### View all photos for Premium Suite, Ensuite (Deluxe) ![Premium Suite, Ensuite (Deluxe) | Free WiFi, bed sheets](https://images.trvl-media.com/lodging/114000000/113420000/113417100/113417076/ccf776bf.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Premium Suite, Ensuite (Deluxe) ### Highlights Air conditioning Heating Separate bedroom Hairdryer Private bathroom Electric kettle Digital channels Wardrobe - 431 sq ft - 1 bedroom - Sleeps 4 - 2 Double Beds ### View all photos for Premium Quadruple Room, Private Bathroom (Deluxe Family) ![Premium Quadruple Room, Private Bathroom (Deluxe Family) | Free WiFi, bed sheets](https://images.trvl-media.com/lodging/114000000/113420000/113417100/113417076/5c201abd.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Premium Quadruple Room, Private Bathroom (Deluxe Family) ### Highlights Air conditioning Heating Separate bedroom Hairdryer Private bathroom Electric kettle Digital channels Desk - 431 sq ft - 1 bedroom - Sleeps 4 - 1 Double Bed and 2 Single Beds ### View all photos for Premium Triple Room, Ensuite (family) ![Premium Triple Room, Ensuite (family) | Free WiFi, bed sheets](https://images.trvl-media.com/lodging/114000000/113420000/113417100/113417076/0a604bde.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Premium Triple Room, Ensuite (family) ### Highlights Heating Fridge Separate bedroom Hairdryer Private bathroom Microwave Electric kettle Stovetop - 323 sq ft - 1 bedroom - Sleeps 3 - 1 Double Bed and 1 Single Bed ### View all photos for Premium Quadruple Room, Private Bathroom (External) ![Premium Quadruple Room, Private Bathroom (External) | Free WiFi, bed sheets](https://images.trvl-media.com/lodging/114000000/113420000/113417100/113417076/bf681b0b.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Premium Quadruple Room, Private Bathroom (External) ### Highlights Air conditioning Heating Separate bedroom Hairdryer Private bathroom Electric kettle Iron/ironing board - 54 sq ft - 1 bedroom - Sleeps 4 - 1 Double Bed and 2 Single Beds ## You may also like Ad ![Property amenity](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/77000000/76390000/76382100/76382087/af10a495_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### citizenM London Victoria Station London City Centre - Free Wi-Fi - Restaurant - Air-conditioning - Breakfast available 9.4 Exceptional 2,038 reviews £131 includes taxes & fees 19 Feb - 20 Feb [](https://www.expedia.co.uk/London-Hotels-CitizenM-London-Victoria-Station.h76382087.Hotel-Information?chkin=2026-2-19&chkout=2026-2-20&rm1=a2®ionId=178279&destination=London (and vicinity)&destType=MARKET&latLong=51.507538,-0.127804&searchId=ecde374b-d667-4c0c-b95b-7e9cdf182bb6&top_cur=GBP) Ad ![Presidential Suite Package | In-room dining](https://images.trvl-media.com/lodging/79000000/78560000/78550400/78550383/4b0642df.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Hotel Riu Plaza London Victoria London City Centre - Breakfast included - Free Wi-Fi - Restaurant - Air-conditioning 9.0 Wonderful 3,314 reviews £116 includes taxes & fees 22 Feb - 23 Feb [](https://www.expedia.co.uk/London-Hotels-Hotel-Riu-Plaza-London-Victoria.h78550383.Hotel-Information?chkin=2026-2-22&chkout=2026-2-23&rm1=a2®ionId=178279&destination=London (and vicinity)&destType=MARKET&latLong=51.507538,-0.127804&searchId=ecde374b-d667-4c0c-b95b-7e9cdf182bb6&top_cur=GBP) Ad ![Balcony](https://images.trvl-media.com/lodging/25000000/24010000/24000200/24000156/d47a5c9d.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Assembly Leicester Square London City Centre - Free Wi-Fi - Restaurant - Air-conditioning - Breakfast available 8.0 Very good 1,740 reviews £86 includes taxes & fees 22 Feb - 23 Feb [](https://www.expedia.co.uk/London-Hotels-Assembly-Hotel-London.h24000156.Hotel-Information?chkin=2026-2-22&chkout=2026-2-23&rm1=a2®ionId=178279&destination=London (and vicinity)&destType=MARKET&latLong=51.507538,-0.127804&searchId=ecde374b-d667-4c0c-b95b-7e9cdf182bb6&top_cur=GBP) Ad ![Premium bedding, minibar, in-room safe, desk](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/35000000/34930000/34928100/34928032/4f34d2d0_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### The Standard London London City Centre - 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Pool - Pet-friendly - Free Wi-Fi - Restaurant 9.2 Wonderful 1,117 reviews £118 includes taxes & fees 21 Feb - 22 Feb [](https://www.expedia.co.uk/London-Hotels-Hilton-London-Wembley.h4921092.Hotel-Information?chkin=2026-2-21&chkout=2026-2-22&rm1=a2®ionId=178279&destination=London (and vicinity)&destType=MARKET&latLong=51.507538,-0.127804&searchId=ecde374b-d667-4c0c-b95b-7e9cdf182bb6&top_cur=GBP) ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FLondon-Hotels-The-Chapter-Hotels-Mayfair-Residences.h113417076.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FLondon-Hotels-The-Chapter-Hotels-Mayfair-Residences.h113417076.Hotel-Information) ## About the area Located in London City Centre, a neighbourhood in London, Mayfair Residences is near a metro station. The British Museum and Royal Albert Hall are cultural highlights, and some of the area's popular attractions include London Eye and Madame Tussauds Wax Museum. Looking to enjoy an event or a game? See what's going on at Lord's Cricket Ground or Stamford Bridge Stadium. [Visit our London travel guide](https://www.expedia.co.uk/London.dx178279) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C51.50671%2C-0.14702&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=DUktZ_HxJW1W05VTmwdFBG0TNiI=) 41 Curzon Street, London, England, W1J 7UB ### What's nearby - ![#Teamsquirrel #Troverwalk](https://images.trvl-media.com/place/2114/16bbd327-ed94-4b7e-b3e6-2cd5a81d406e.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Piccadilly 2 min walk \- 0.1 miles - ![Green park gate, Royal park in London](https://images.trvl-media.com/place/507737/c7d1f077-a77c-4258-9b2e-2a37d21c5848.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Green Park 2 min walk \- 0.1 miles - ![Beautiful aerial view of the Hyde park in London, UK. Magical sunset view over the park with London skyline on the horizon.](https://images.trvl-media.com/place/6168525/dfb874cc-4ddc-4589-a6b0-48a49b2c4778.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Park Lane 3 min walk \- 0.2 miles - ![Hyde Park featuring a garden, a river or creek and watersports](https://images.trvl-media.com/place/507738/66d59579-a9fc-4a02-8886-325e585c864b.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Hyde Park 6 min walk \- 0.4 miles - ![Buckingham Palace, Westminster, London](https://images.trvl-media.com/place/501516/52bd3226-414d-4025-8f61-0bff79a253d7.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Buckingham Palace 9 min walk \- 0.5 miles ### Getting around - Green Park Underground Station 4 min walk - London Victoria Station 20 min walk - London (LCY-London City) 57 min drive ### Restaurants - Kayu 1 min walk - Ferdi 1 min walk - Mamounia Lounge 1 min walk - Burger & Lobster Mayfair 2 min walk - Caffè Nero 1 min walk ## About this property ### Mayfair Residences Hotel near Piccadilly Close to Buckingham Palace and Oxford Street, Mayfair Residences has plenty to offer. Guests can connect to free in-room WiFi. Additional perks include: - Smoke-free property Room features All guest rooms at Mayfair Residences include amenities, such as free WiFi. Extra conveniences in all rooms include: - Bathrooms with showers and free toiletries ## Similar properties ![Property entrance](https://images.trvl-media.com/lodging/1000000/10000/8800/8704/0d3777a2.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### The Marble Arch Hotel, by Thistle London City Centre - Free Wi-Fi - Restaurant - Air-conditioning - Gym 8.2 Very good 1,786 reviews £161 includes taxes & fees 20 Feb - 21 Feb [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-20&endDate=2026-02-21&selected=8704&PinnedHotelID=8704&HadPinnedHotel=true®ionId=-1&adults=2) ![Apartment | In-room safe, desk, blackout curtains, iron/ironing board](https://images.trvl-media.com/lodging/97000000/96880000/96878400/96878355/65d00879.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Thistle London Park Lane London City Centre - Free Wi-Fi - Air-conditioning - Gym - Laundry room 8.4 Very good 415 reviews £155 includes taxes & fees 22 Feb - 23 Feb [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-22&endDate=2026-02-23&selected=96878355&PinnedHotelID=96878355&HadPinnedHotel=true®ionId=-1&adults=2) ![Lobby](https://images.trvl-media.com/lodging/43000000/42300000/42297100/42297074/63e4ff89.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Zedwell Piccadilly Circus London City Centre - 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Free Wi-Fi - Air-conditioning - Gym - Breakfast available 8.8 Excellent 2,825 reviews £105 includes taxes & fees 1 Mar - 2 Mar [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-01&endDate=2026-03-02&selected=18561390&PinnedHotelID=18561390&HadPinnedHotel=true®ionId=-1&adults=2) [Compare similar properties](/Hotel-Search?startDate=2026-02-27&endDate=2026-02-28&selected=113417076&PinnedHotelID=113417076&HadPinnedHotel=true®ionId=-1&adults=2&comparePropertyIds=113417076,8704,96878355,42297074,21659) ## Property amenities ### Internet - Available in all rooms: Free WiFi - In-room WiFi speed: 50+ Mbps ### Parking and transport - No on-site parking available ### Conveniences - Virtual front desk ### Guest services - Change of bedsheets (on request) - Change of towels on request - Housekeeping on request ### Accessibility - No lift ### More - Smoke-free property ## Room amenities ### Bedroom - Bedsheets provided ### Bathroom - Free toiletries - Hair dryer - Private bathroom - Shampoo - Shower - Soap - Toilet paper - Towels provided ## Policies ### Check-in Check-in start time: 3:00 PM; check-in end time: anytime Minimum check-in age - 18 ### Check-out Check-out before 11:00 AM ### Special check-in instructions There is no front desk at this property Guests must contact the property in advance for check-in instructions; your host will greet you To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation You will be asked to provide the property with a copy of your passport after booking A virtual front desk provides assistance to guests Information provided by the property may be translated using automated translation tools ### Access methods Host will greet you ### Pets Pets not allowed ### Children and extra beds Children are welcome Rollaway/extra beds are not available. Cots (infant beds) are not available ### Payment types at the property ## Important information ### You need to know This property is managed by a private host (a party not acting within their trade, business or profession). EU consumer law, including the right of withdrawal, will not apply to your booking. The cancellation policy set by the private host will cover your booking. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards and debit cards; cash is not accepted Property Registration Number 13629851 ### We should mention This property does not have any lifts ### Property is also known as The Chapter Hotels - Mayfair Residences Hotel The Chapter Hotels - Mayfair Residences London The Chapter Hotels - Mayfair Residences Hotel London ## Frequently asked questions ### Is Mayfair Residences pet-friendly? ### How much does it cost to stay at Mayfair Residences? ### How much is parking at Mayfair Residences? ### What time is check-in at Mayfair Residences? ### What time is check-out at Mayfair Residences? ### Where is Mayfair Residences located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Mayfair Residences Reviews 6.6 All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 7.4 Cleanliness ### 6.8 Amenities ### 6.6 Staff & service ### 7.2 Property conditions & facilities 10 - Excellent 5 8 - Good 10 6 - Okay 2 4 - Poor 2 2 - Terrible 6 ## Reviews ### 8/10 Good #### Sharon 30 Aug 2025 Liked: Cleanliness, staff & service, property conditions & facilities Lovely sized room, bathroom compact but serviceable, good location, allowed us to drop bags off early. Only downside was the front door latch is noisy, as we were in the ground floor & could have done with more milk for tea & coffee. But we would stay here again! ##### Sharon Stayed 2 nights in Aug 2025 ### 6/10 Okay #### Christine 25 Jan 2026 Liked: Cleanliness, amenities, property conditions & facilities The room was in the basement. This wasnt clear in the description. The bed was okay and the ensuite had nice toiletries ##### Christine Stayed 1 night in Dec 2025 ### 8/10 Good #### Stuart 13 Jan 2026 Liked: Cleanliness, property conditions & facilities As expected ##### Stuart Stayed 1 night in Dec 2025 ### 10/10 Excellent #### Janette 10 Aug 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Recommended Excellent location. Excellent host. I got a great price also on the night we stayed. Happy. ##### Janette Stayed 1 night in Jul 2025 ### 2/10 Terrible #### Andrew 20 Sept 2025 Disliked: Cleanliness, staff & service, room comfort Place was dirty, hard to gain access and my messaged have been completely ignored, avoid ##### Andrew Stayed 3 nights in Sep 2025 ### 8/10 Good #### Falak 3 Aug 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort It was a good hotel. Good location. Great condition and service. The bidet in the washroom was broken but it was not a big deal. However, paying over £1000.00 we did not expect to be in the basement of the building with aa bathroom smaller than the closet in room. Other than that it was not a bad stay over all. ##### Falak Stayed 4 nights in Jul 2025 ### 6/10 Okay #### Alireza S.H. 22 Oct 2025 Liked: Cleanliness Disliked: Staff & service, property conditions & facilities Good location but the room vi allocated was not good. We paid for a premium room but the room was beside the toilet and had a window facing a very ugly and dirty back yard and people could look in to the room. So we never drew the curtain. Other premium rooms at 1th and second floor were much better. We asked for moving to the other room when it was vacant and it was vacant but reception refused. ##### Alireza S.H. Stayed 3 nights in Oct 2025 ### 10/10 Excellent #### hugo 30 Jul 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Stairs ##### hugo Stayed 3 nights in Jul 2025 ### 8/10 Good #### Georgina 21 Aug 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Nice stay Good sized rooms with comfortable beds and pillows. TV with good selection of on-demand services (remember to log yourself out though). Easy in and out of the room with a code. I was a bit alarmed that the interior lock on the door didn't actually work though, on closer inspection it was clogged with paint/caulk and luckily with the pointy bit on a pair of nail clippers I was able to clear out the lock so it worked (you're welcome 😉).Well stocked with toiletries, tea, coffee, milk, although a teaspoon would have been handy. Overall though it was good value for money and I would stay again. ##### Georgina Stayed 1 night in Aug 2025 ### 8/10 Good #### Michael 6 Oct 2025 Liked: Cleanliness, property conditions & facilities Great property but lack of staff on-site made communication difficult/impossible. Phone number listed in room went to a general answering service which did not forward to options given. No response to phone messages or texts. If communication was better this would have been a wonderful experience. ##### Michael Stayed 4 nights in Oct 2025 ### 2/10 Terrible #### Glenn 14 Aug 2025 Disliked: Cleanliness, staff & service #### Never had such poor service and accommodation No running water in the morning so no shower, toilet or sink, drinking water. Dirty bed sheets with stains on them. Comfy bed Poor communication from the host, pretty much none existent. Don’t waste your money here ##### Glenn Stayed 1 night in Aug 2025 ### 4/10 Poor #### Michael 2 May 2025 Disliked: Staff & service, property conditions & facilities, room comfort #### Worst place I’ve stayed I was placed in Room 7 on the Top Floor which is 4 flights of very narrow steps - on entering the room is was roasting hot- no AirCon bearing in mind 1/5 in London- there was a unit in the corner but not connected- there was a bottle of warm water (no fridge) I went out for the evening and on return had to leave windows open all night with workmen starting at 5 am - walking down the stairs with a suitcase this morning was like a mogul field black run having to climb over bedding and towels……I should have slept in Hyde Park and saved myself 230 quid !! ##### Michael Stayed 1 night in May 2025 ### 8/10 Good #### Hugo 6 Jun 2025 Excellent location and close to parks, attractions and public transportation. The room condition was fair with sufficient space for a family of four. However, I would not classify as a Hotel since there is No front desk or staff on sight. It is more of a short term room rental. We arrived to the location without any way to enter. I unfortunately missed a communication from the property asking that I notify them 24 hours before my arrival. The property phone number on the message was invalid and the email stated to allow at least 24 hours before a response. I called Expedia and they also had no luck contacting the property. Fortunately, there is a ring video doorbell in front that was answered by a friendly gentleman who was able to help us out. All in all, it was a pleasant stay. I recommend the property ensure emails are received by guests and that they provide a valid phone number or the email in case of an emergency or after hours check in. The location is fantastic and made up for the miscommunication. ![Curzon Street](https://a.travel-assets.com/ugc/hotel-reviews/5087e720-e944-4ddd-a109-9280637d321e-1749243100656.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Hugo Stayed 2 nights in Jun 2025 ### 2/10 Terrible #### Brandon 18 May 2025 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Avoid at all costs Run! Do yourself a favor and stay someplace else. There’s so many issues. No front desk or hotel staff to check in. You have to try to find a phone number on their website (which might be to one of their other properties) to tell them you’re at the locked front door. Then you wait on the street with your luggage hoping someone comes and opens the door. Or, if you’re lucky they will answer the phone and tell you to send them a message on WhatsApp to get a code to open the front door and your room. When you get to your room, you might think it’s “ok”, but don’t forget to look for a bathroom. You might not have one. If you do, it will be the smallest one ever. And cross your fingers for hot water, or running water. We had no hot water since we checked in. 2 days later, we had no running water. No showers, not running water in the sink, and no water to flush the toilets. That’s right, no working toilet. There is no front desk to call. The number they told you to message them on WhatsApp, they don’t reply to. Also didn’t reply to messages sent through hotels.com. They won’t answer the phone when you call or when your booking service attempts to call them. Eventually, someone at one of the properties might answer one of the numbers you called, and inform you that there isn’t a manager around for hours and that someone will get back to you. Issues aside, our room was far from restful. There was consistent loud noise in the wall that sounded like piles of mud falling on a plastic r ##### Brandon Stayed 7 nights in May 2025 ### 8/10 Good #### Sandrine 9 Nov 2025 Liked: Cleanliness, staff & service, amenities L’emplacement ![](https://a.travel-assets.com/ugc/hotel-reviews/cdf788fb-6434-4d5e-abbc-e35fca734565-1762711124248.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Sandrine Stayed 4 nights in Oct 2025 ### 4/10 Poor #### Bobo 4 Nov 2025 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort Krånglig incheckning, bad om hjälp med den virtuella receptionen fungerar dåligt, ville betala med olika kort det gick inte, sängar för korta och små, dåligt med utrymme för väskor, problem med duvor som satt vid fönstret och störde hela natten. ##### Bobo Stayed 3 nights in Oct 2025 ### 2/10 Terrible #### Meera 9 Jul 2025 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort The most pathetic excuse of a room. We were given an attic room on the 5th floor with steep spiral staircase like its a medieval ##### Meera Stayed 4 nights in Jul 2025 ### 10/10 Excellent #### Miguel angel 21 Jun 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Muy limpio Excelente ubicación Nos entregaron la habitación antes del checkin El baño muy limpio , está aparte pero es exclusivo de la habitación Recomendado 100% ##### Miguel angel Stayed 2 nights in Apr 2025 ### 8/10 Good #### Okada 17 Jun 2025 Liked: Cleanliness, amenities, property conditions & facilities 場所は最高、部屋もクリーンで良かったです。ホテルという名前ですが、表示はなく、誰もおりません。部屋だけが供給されています。到着したときは、建物への入り方が分からず、戸惑いました。事前にオーナーに連絡し、入り方を聞いておくことをお勧めします。 ##### Okada Stayed 6 nights in Jun 2025 ### 8/10 Good #### warren 17 Sept 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort ##### warren Stayed 4 nights in Sep 2025 ### 2/10 Terrible #### Gary 10 Sept 2025 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort ##### Gary Stayed 1 night in Sep 2025 ### 10/10 Excellent #### Verified traveller 29 Aug 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort ##### Verified traveller Stayed 1 night in May 2025 ### 10/10 Excellent #### SUNG 23 May 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort ##### SUNG Stayed 2 nights in May 2025 ### 8/10 Good #### Marianna 1 May 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort ##### Marianna Stayed 1 night in Apr 2025 ## Expedia's Latest Trends ### Hotels > [Leonardo Hotel London Croydon](https://www.expedia.co.uk/London-Hotels-Jurys-Inn-London-Croydon.h866550.Hotel-Information) > > [Aerotel London Heathrow Airport Terminal 2-3](https://www.expedia.co.uk/London-Hotels-Aerotel-London-Heathrow-T2-T3.h21528024.Hotel-Information) > > [ARK Canary Wharf](https://www.expedia.co.uk/London-Hotels-The-Collective-Canary-Wharf.h36660267.Hotel-Information) > > [Hyatt House London Stratford](https://www.expedia.co.uk/London-Hotels-Hyatt-House-London-Stratford.h4823071.Hotel-Information) > > [Staycity Aparthotels, London, Heathrow](https://www.expedia.co.uk/London-Hotels-Staycity-Aparthotels-London-Heathrow.h5025535.Hotel-Information) > > [Mercure London Heathrow Hotel](https://www.expedia.co.uk/London-Hotels-Mercure-London-Heathrow-Hotel.h17586.Hotel-Information) > > [The Clarendon Hotel - 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