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Gem Strathmore Hotel

4.0 star property
Art and science attractions just steps from this welcoming hotel where guests enjoy thoughtful hospitality and a quiet retreat after exploring

Choose dates to view prices

The Gem Strathmore Hotel, near Kensington Palace, offers cultural access and comfortable accommodations. Guests enjoy a continental breakfast and a library with books to borrow. The staff is consistently praised for their attentive service, enhancing the overall stay.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Free Wi-Fi
  • Business services
  • Bar
  • Laundry room
The current price is £107
includes taxes & fees
25 May - 26 May

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About this property

Gem Strathmore Hotel

  • Upscale hotel near Science Museum
  • Located close to Victoria and Albert Museum and Kensington Palace, Gem Strathmore Hotel provides a coffee shop/cafe, a library and dry cleaning/laundry services. The on-site restaurant offers breakfast. In addition to car hire on-site and a bar, guests can connect to free in-room WiFi.
  • You'll also enjoy the following perks during your stay:
    • English breakfast (surcharge), babysitting (surcharge) and luggage storage
    • Smoke-free property, a porter/bellboy and 1 meeting room
    • A banquet hall, tour/ticket information and concierge services
    • Guest reviews give top marks for the helpful staff and location
  • Room features
  • All 77 rooms have comforts such as 24-hour room service and laptop-friendly workspaces, as well as thoughtful touches such as free WiFi and safes. Guests reviews say good things about the clean rooms at the property.
  • More amenities include:
    • Bathrooms with designer toiletries and shower/bath combinations
    • Flat-screen TVs with satellite channels
    • Wardrobes/cupboards, electric kettles and heating

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Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight

Early check-in subject to availability

Early check-in fee: GBP 24

Late check-in subject to availability

Minimum check-in age - 18

Check-out

Check-out before 11 AM

Late check-out subject to availability

A late check-out fee will be charged

Special check-in instructions

Guests will receive an email within 48 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome

Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

  • Fee for English breakfast: from approximately GBP 24.50 for adults and from GBP 24.50 for children
  • Early check-in fee: GBP 24 (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal.

We should mention

This property does not have any lifts

Frequently asked questions

Is Gem Strathmore Hotel pet-friendly?

No, only service animals are welcome at the property.

How much does it cost to stay at Gem Strathmore Hotel?

As of 22 May 2026, prices found for a 1-night stay for 2 adults at Gem Strathmore Hotel on 25 May 2026 start from £107, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Gem Strathmore Hotel?

This property doesn't offer parking.

What time is check-in at Gem Strathmore Hotel?

Check-in start time: 3:00 PM; check-in end time: midnight. Early check-in is available for a fee of GBP 24 (subject to availability). Late check-in is available during limited hours.

What time is check-out at Gem Strathmore Hotel?

Checkout is at 11 AM. Late checkout is available for a fee (subject to availability).

Where is Gem Strathmore Hotel located?

Located in London City Centre, this hotel is within a 10-minute walk of Victoria and Albert Museum and Science Museum. Hyde Park and Kensington Palace are also within 1 mi (2 km). Gloucester Road Underground Station is only a 3-minute walk and South Kensington Underground Station is 9 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

8.2

Very good

8.8

Cleanliness

9.0

Location

8.8

Staff & service

7.8

Property conditions & facilities
Rating 10 - Excellent. 421 out of 1000 reviews
Rating 8 - Good. 343 out of 1000 reviews
Rating 6 - Okay. 162 out of 1000 reviews
Rating 4 - Poor. 48 out of 1000 reviews
Rating 2 - Terrible. 26 out of 1000 reviews

Reviews

Verified

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very helpful staff and a fantastic location
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Wai Wah Gordon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service. I tried dinner in the restaurant just to try the food quality. The chef has done a great job.
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Mitesh

Liked: Cleanliness, staff & service, property conditions & facilities
A very pleasant stay in an ideal location in the Kensington area (perfect for the museums and V&A hall etc). The room is small! However it was very clean, the check in and check out was very efficient, and it all worked perfectly for the purpose of our stay. Would come again!
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Mindy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I booked last minute and stayed in a cute single room not far from the Gloucester Road Underground and several restaurants. Staff was helpful & friendly!
Stayed 1 night in Mar 2026
Verified

8/10 Good

Joan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room plenty of tea and milk One of rooms on 5th floor small. Didn’t get breakfast as previously have had continental breakfast free. A bit disappointing! Check in was very protracted Chaps on overnight were helpful about check out at 04.30, ordering a taxi and getting phone and charger from room after I forgot it.
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Craig

Liked: Cleanliness, staff & service, amenities
Staff were very friendly & attentive. Room was perfect for a 1 night stay. Location was very good with bars & restaurants close by. Handy close to tube station as well. Peaceful location as it was set off the main road.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, amenities
Great location with historical details, kind staff.
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

Alison

Liked: Cleanliness, amenities, property conditions & facilities
The room had everything I needed for my layover in London. The staff was very friendly and attentive.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Dr Neil

Liked: Cleanliness, staff & service, amenities
room was good, staff were excellent
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Enrique

Liked: Cleanliness, amenities, property conditions & facilities
The room was very clean and staff very hospitable.
Stayed 3 nights in Dec 2025
Verified

8/10 Good

Stephanie

Liked: Cleanliness, staff & service, room comfort
Clean room, kind staff & great location.
Stayed 3 nights in Nov 2025
Verified

6/10 Okay

MAHMOUD

Liked: Cleanliness
Good value for money, very good location
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Joan

Liked: Cleanliness, amenities, property conditions & facilities
Nice comfortable room Pleasant staff
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Lorraine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Polite, friendly staff - nothing was too much trouble. Restful lounge bar, easy to come back to during the day for a cup of tea. Welcoming, clean hotel - I would definitely stay there again.
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Jacob

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was great good location and great room with plenty of space. Staff were helpful and polite. Thank you for making our stay great!
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Lauren

Liked: Cleanliness, amenities, property conditions & facilities
Only stayed for one night, but the stay was fantastic. We stayed in a quad room, one queen bed, and two twins. The room was incredibly spacious, and had a lovely stocked bathroom. The view looked right over the quaint neighborhood street and it was so picturesque. They held onto our luggage while we explored the rest of Kensington. The natural history Museum is also a quick five minute walk nearby. Would highly recommend this place to stay!
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Claudia

Liked: Cleanliness, staff & service, amenities
Friendly staff, great location and comfortable rooms. I loved that my room was cleaned daily and got my toiletries replenished.
Gems Restaurant
Room
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, friendly staff!
Stayed 1 night in Aug 2025
Verified

8/10 Good

Shannon

Liked: Cleanliness, staff & service
Clean room, very large bed, great location It was 3 degrees outside but somehow the whole hotel was absolulety boiling Lift was broken so there was a lot of stairs to go up
Stayed 1 night in Jan 2026
Verified

8/10 Good

Marcus

Liked: Cleanliness, staff & service, amenities
The staff were very friendly and helpful. The room was clean and warm. Sadly the beds were too hard and not comfortable.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

KATHERINE

Liked: Cleanliness, property conditions & facilities
Very clean comfortable room. Quiet spacious hotel. Very friendly staff. Highly recommend.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Ken

Liked: Cleanliness, amenities, property conditions & facilities
The staff were friendly and did their work extremely well. The room was always clean and well provisioned. I would recommend this hotel to anyone.
Stayed 6 nights in Nov 2025
Verified

10/10 Excellent

Gentian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff wase very friendly
Stayed 1 night in Oct 2025
Verified

8/10 Good

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place with friendly, helpful staff. Very small rooms, but comfortable. Great location
Stayed 5 nights in Sep 2025
Verified

6/10 Okay

katriona

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Room was nice, staff were helpful, bar was pleasant, location was good. Unfortunately the lift wasn't working, and our room was on the 4th floor, which was a struggle for my husband who has knee problems. If it weren't for that, it would've been 5 stars
Stayed 2 nights in Jan 2026