Title: Stratford Hotel Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&selected=13451961&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Stratford Hotel Retreat to a peaceful garden at this hotel near Westfield Stratford City, with easy check-in and convenient luggage storage. ## Photo gallery for Stratford Hotel ![Front of property - Stratford Hotel (London)](https://images.trvl-media.com/lodging/14000000/13460000/13452000/13451961/6b13e291.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Reception - Stratford Hotel (London)](https://images.trvl-media.com/lodging/14000000/13460000/13452000/13451961/655d7981.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Reception - Stratford Hotel (London)](https://images.trvl-media.com/lodging/14000000/13460000/13452000/13451961/4c4ab369.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Reception - Stratford Hotel (London)](https://images.trvl-media.com/lodging/14000000/13460000/13452000/13451961/3c7736c2.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Family Room | Premium bedding, desk, iron/ironing board, free WiFi - Stratford Hotel (London)](https://images.trvl-media.com/lodging/14000000/13460000/13452000/13451961/cac8e54f.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Located close to the ExCeL Exhibition Centre, Stratford Hotel provides a welcome respite with its tranquil garden and complimentary WiFi. The 24-hour front desk and luggage storage services help guests enjoy a hassle-free stay from arrival to departure. ## Reviews 5.0 ## Popular amenities - Free Wi-Fi - Parking available - Housekeeping - 24/7 front desk ## Room options ### Check availability for these dates Tonight [Dec 30 - Dec 31](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-30&endDate=2025-12-31&selected=13451961&PinnedHotelID=13451961&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-30&endDate=2025-12-31&selected=13451961&PinnedHotelID=13451961&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Dec 31 - Jan 1](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-31&endDate=2026-01-01&selected=13451961&PinnedHotelID=13451961&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-31&endDate=2026-01-01&selected=13451961&PinnedHotelID=13451961&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Jan 2 - Jan 4](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-02&endDate=2026-01-04&selected=13451961&PinnedHotelID=13451961&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-02&endDate=2026-01-04&selected=13451961&PinnedHotelID=13451961&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Jan 9 - Jan 11](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-09&endDate=2026-01-11&selected=13451961&PinnedHotelID=13451961&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-09&endDate=2026-01-11&selected=13451961&PinnedHotelID=13451961&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds 3+ beds Showing 4 of 4 rooms ### View all photos for Standard Single Room ![Standard Single Room | Premium bedding, desk, iron/ironing board, free WiFi](https://images.trvl-media.com/lodging/14000000/13460000/13452000/13451961/5561f58e.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Single Room ### Highlights Flat-screen TV Premium bedding Hairdryer Private bathroom Coffee/tea maker Cable channels Daily housekeeping Desk - Sleeps 1 - 1 Single Bed ### View all photos for Standard Double Room ![Standard Double Room | Premium bedding, desk, iron/ironing board, free WiFi](https://images.trvl-media.com/lodging/14000000/13460000/13452000/13451961/fe483e62.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Double Room ### Highlights Flat-screen TV Premium bedding Hairdryer Private bathroom Coffee/tea maker Cable channels Daily housekeeping Desk - Sleeps 2 - 1 Double Bed ### View all photos for Standard Triple Room ![Standard Triple Room | Premium bedding, desk, iron/ironing board, free WiFi](https://images.trvl-media.com/lodging/14000000/13460000/13452000/13451961/702f9b2f.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Triple Room ### Highlights Flat-screen TV Premium bedding Hairdryer Private bathroom Coffee/tea maker Cable channels Daily housekeeping Desk - Sleeps 3 - 1 Single Bed and 1 Double Bed ### View all photos for Family Room ![Family Room | Premium bedding, desk, iron/ironing board, free WiFi](https://images.trvl-media.com/lodging/14000000/13460000/13452000/13451961/98a2e3f3.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Family Room ### Highlights Flat-screen TV Premium bedding Hairdryer Private bathroom Coffee/tea maker Cable channels Daily housekeeping Desk - Sleeps 5 - 2 Double Beds and 1 Single Bed ## You may also like Ad ![Terrace/patio](https://images.trvl-media.com/lodging/5000000/4810000/4804400/4804373/e6e1f7d6.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Hyatt Regency London Stratford Stratford - 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[Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FLondon-Hotels-Stratford-Hotel.h13451961.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FLondon-Hotels-Stratford-Hotel.h13451961.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C51.54266%2C0.00802&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=V4481DVHT7zeJW3A8kCjXPkeVCc=) Romford Road, 43, London, England, E15 4LY #### What's nearby - Westfield Stratford City \- 12 min walk \- 0.7 miles - Aspers Casino \- 13 min walk \- 0.7 miles - Queen Elizabeth Olympic Park \- 16 min walk \- 0.9 miles - London Stadium \- 5 min drive \- 1.2 miles - ABBA Arena \- 6 min drive \- 1.5 miles #### Getting around - Maryland Station - 7 min walk - Stratford High Street DLR Station - 11 min walk - London (LCY-London City) - 20 min drive #### Restaurants - ‪The Goldengrove (Wetherspoon) - ‬5 min walk - ‪The Cart and Horses - ‬7 min walk - ‪King Edward VII - ‬5 min walk - ‪The Sportsman Stratford - ‬5 min walk - ‪Domino's Pizza - ‬2 min walk ## About this property ### Stratford Hotel Hotel near Westfield Stratford City Stratford Hotel provides a garden and more. Stay connected with free in-room WiFi. Other perks include: - Self-parking (surcharge), luggage storage and a reception hall - Smoke-free property and a 24-hour front desk Room features All guest rooms at Stratford Hotel have comforts, such as premium bedding, in addition to More amenities include: - Bathrooms with showers and free toiletries - Flat-screen TVs with cable channels - Coffee/tea makers, daily housekeeping and desks ## Similar properties ![Front of property](https://images.trvl-media.com/lodging/2000000/1390000/1381600/1381575/6413b9d6.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Royal London Hotel by Saba Hammersmith - Parking included - Free Wi-Fi - Breakfast available - Business services 7.0 Good 277 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-13&endDate=2026-01-14&selected=1381575&PinnedHotelID=1381575&HadPinnedHotel=true®ionId=-1&adults=2) ![Apartment, 1 Bedroom (Shoreditch) | Living area | Flat-screen TV](https://images.trvl-media.com/lodging/15000000/14590000/14585700/14585673/95d34298.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Club Living - Shoreditch & Spitalfields Apartments Shoreditch - Kitchen - Free Wi-Fi - Laundry room - Outdoor space 7.8 Good 7 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-13&endDate=2026-01-14&selected=14585673&PinnedHotelID=14585673&HadPinnedHotel=true®ionId=-1&adults=2) ![Apartment, 3 Bedrooms | Private kitchen | Fridge, microwave, dishwasher, coffee/tea maker](https://images.trvl-media.com/lodging/8000000/7450000/7440500/7440438/cea0ba05.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Crompton House Apartments High Barnet - Kitchen - Washing machine - Dryer - Free Wi-Fi 8.0 Very good 7 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-13&endDate=2026-01-14&selected=7440438&PinnedHotelID=7440438&HadPinnedHotel=true®ionId=-1&adults=2) ![Bar (on property)](https://images.trvl-media.com/lodging/33000000/32140000/32136800/32136788/50cf556d.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Metropol Inn Cranford - Parking included - Free Wi-Fi - Restaurant - Breakfast available 3.2 5 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-13&endDate=2026-01-14&selected=32136788&PinnedHotelID=32136788&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/37000000/36310000/36307700/36307671/4692ba0b.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Fitzrovia Apartments by Allô Housing London City Centre - Kitchen - Washing machine - Free Wi-Fi - Microwave 6.0 2 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-13&endDate=2026-01-14&selected=36307671&PinnedHotelID=36307671&HadPinnedHotel=true®ionId=-1&adults=2) ![Garden](https://images.trvl-media.com/lodging/1000000/10000/6600/6528/007ffd80.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Astons Apartments London City Centre - Kitchen - Outdoor space 7.4 Good 530 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-13&endDate=2026-01-14&selected=6528&PinnedHotelID=6528&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/16000000/15510000/15509800/15509740/0bfe4ae5.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### The Short Let West Kensington Hammersmith and Fulham - Kitchen - Free Wi-Fi - Laundry room - Microwave 5.2 54 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-13&endDate=2026-01-14&selected=15509740&PinnedHotelID=15509740&HadPinnedHotel=true®ionId=-1&adults=2) ![Room](https://images.trvl-media.com/lodging/93000000/92340000/92331700/92331650/f0216607.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hellenic Hotel London by Saba Hammersmith - Bar [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-13&endDate=2026-01-14&selected=92331650&PinnedHotelID=92331650&HadPinnedHotel=true®ionId=-1&adults=2) ![Flat-screen TV](https://images.trvl-media.com/lodging/14000000/13100000/13099100/13099066/69df3d2f.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Blandford Street Apartments London City Centre - Kitchen - Free Wi-Fi - Housekeeping - Microwave [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-13&endDate=2026-01-14&selected=13099066&PinnedHotelID=13099066&HadPinnedHotel=true®ionId=-1&adults=2) ![Interior entrance](https://images.trvl-media.com/lodging/27000000/26500000/26494800/26494790/7f591ecf.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### 17 Hertford Street London City Centre - Kitchen - Washing machine - Dryer - Free Wi-Fi 8.2 Very good 38 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-13&endDate=2026-01-14&selected=26494790&PinnedHotelID=26494790&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: WiFi (surcharge); wired internet (surcharge) ### Parking and transport - Parking on site (GBP 5 per night) - Limited on-site self parking ### Conveniences - 24-hour front desk - Luggage storage ### Guest services - Housekeeping (daily) (for a fee) ### Outdoors - Garden ### More - Reception hall - Smoke-free property ## Room amenities ### Bedroom - Premium bedding ### Bathroom - Free toiletries - Hair dryer - Private bathroom - Shower - Towels provided ### Entertainment - Flat-screen TV with cable channels ### Food and drink - Coffee/tea maker ### More - Desk - Iron/ironing board on request ## Policies ### Check-in Check-in start time: 2 PM; check-in end time: 9 PM Early check-in subject to availability Early check-in is available for a fee Minimum check-in age - 18 ### Check-out Check-out before 11 AM Late check-out subject to availability A late check-out fee will be charged ### Special check-in instructions Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation If you are planning to arrive after 9 PM please contact the property in advance using the information on the booking confirmation Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets Pets are allowed for an extra charge Service animals are welcome, and are exempt from fees ### Children and extra beds Children are welcome Rollaway/extra beds are not available. Cots (infant beds) are not available ### Payment types at the property ## Important information ### Optional extras - Self-parking fee: GBP 5 per night - A pet fee will be charged - Service animals are exempt from fees - Early check-in is available for a fee (subject to availability) - Late check-out is available for a fee (subject to availability) The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards; cash is not accepted If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### Property is also known as Stratford Hotel Premier Inn London Stratford Hotel England Premier Inn London Stratford Hotel London The Stratford Hotel Ontario OYO Stratford Hotel Stratford Hotel Hotel Stratford Hotel London Stratford Hotel Hotel London ## Frequently asked questions ### How much is parking at Stratford Hotel? ### What time is check-in at Stratford Hotel? ### What time is check-out at Stratford Hotel? ### Where is Stratford Hotel located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Stratford Hotel Reviews 5.0 All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 5.6 Cleanliness ### 6.2 Location ### 6.4 Staff & service ### 4.6 Property conditions & facilities 10 - Excellent 2 8 - Good 5 6 - Okay 13 4 - Poor 8 2 - Terrible 10 ## Reviews ### 8/10 Good #### Alex 3 Jan 2020 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Séjour à Londres en couple L’hôtel est vraiment sympa, les gens de l’accueil ont été super L’hôtel est à proximité des transports en commun (bus,metro) et d’un centre commercial. ##### Alex Stayed 3 nights in Dec 2019 ### 2/10 Terrible #### Verified traveller 1 Jan 2020 Liked: Staff & service Disliked: Amenities, property conditions & facilities the bed the mattress was terribly soft, the wires too much noise, and my back murdered me the next day, I don't know why expedia works with rooms Like this ##### Verified traveller Stayed 2 nights in Dec 2019 ### 4/10 Poor #### Verified traveller 19 Nov 2019 Disliked: Staff & service, amenities, property conditions & facilities Isnt an hotel, terrible staff and organisation. I womt never come back. Lucky for the "hotel" that is near a train station. ##### Verified traveller Stayed 3 nights in Nov 2019 ### 4/10 Poor #### Verified traveller 23 Oct 2019 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities Bad customer service and room condition. Will not come again. Not recommended. ##### Verified traveller Stayed 1 night in Oct 2019 ### 8/10 Good #### Donna 12 Oct 2019 Liked: Cleanliness, staff & service, property conditions & facilities #### The Stratford Hotel Very friendly and helpful staff. The room was very small but very clean. The bathroom tap was extremely lose and the bed mattress was smaller than the bed base. Ideal for 1 person but for 2 people sharing it wasn't that comfortable, but we still slept ok. Overall for the price we paid we will definitely use them again for a 1 night stay. ##### Donna Stayed 1 night in Oct 2019 ### 6/10 Okay #### Verified traveller 8 Oct 2019 Liked: Cleanliness, staff & service #### Experience For the prize the hotel was fine and the employees were always nice! Though the hotel walls were really thin and you could hear everything that was going on! I booked a 2 man room and i dont see how we could have ever been two at that room ##### Verified traveller Stayed 10 nights in Sep 2019 ### 6/10 Okay #### Davina 22 Sept 2019 Liked: Cleanliness, staff & service Disliked: Room comfort The location is pretty good and the staff were helpful and welcoming. I would have had a good stay had it not been for the incredibly noisy fellow residents. The walls are very thin and I got no sleep before an important exam because people were running up and down the stairs and shouting through the night. The very thin walls meant I could hear the bed springs from a neighbouring room and a couple clearly going at it, also lots of door slamming. ##### Davina Stayed 1 night in Sep 2019 ### 4/10 Poor #### CHRISTIAN 18 Sept 2019 Disliked: Cleanliness, property conditions & facilities, room comfort Odeurs désagréables dans la salle de bain. Pas possible de se doucher avec une telle odeur. Confort rudimentaire A déconseiller ##### CHRISTIAN Stayed 1 night in Sep 2019 ### 4/10 Poor #### Verified traveller 17 Sept 2019 Disliked: Cleanliness, amenities, property conditions & facilities シャワールームとトイレが非常に狭かったことと部屋の鍵が不安であった。 ##### Verified traveller Stayed 4 nights in Sep 2019 ### 8/10 Good #### Abdullah 20 Aug 2019 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Great location Nice and clean rooms, helpful staff. I certainly will go back if I need to. ##### Abdullah Stayed 1 night in Aug 2019 ### 4/10 Poor #### maria lourdes 15 Jun 2019 Disliked: Cleanliness, property conditions & facilities #### Hotelucho pasable. Se escuchan todos los ruidos, el baño con humedades. Es lo q hay en el centro de londres por ese dinero. Los recepcionistas muy amables ##### maria lourdes Stayed 5 nights in Jun 2019 ### 2/10 Terrible #### Basile 10 Jun 2019 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort Pas s'interrupteurs, mauvais accueil, rapport qualité prix douteux, prix trop élevé par rapport à ce machin, trop exigu et sale, lits peu confortables, bref je n'y viendrai plus et je ne le recommanderais pzs ##### Basile Stayed 1 night in Jun 2019 ### 6/10 Okay #### Verified traveller 2 Jun 2019 There was nothing to like.. score neutral! room was very basic , decor was unprofessional. Shower was clean , water hot . Bed linen clean towels too, matttress marked badly, no protective covering on .. pillows of poor quality... view from room, old beds n mattress... very quiet area . Too expensive for area and rating . ##### Verified traveller Stayed 1 night in Jun 2019 ### 6/10 Okay #### Verified traveller 31 May 2019 Liked: Amenities Disliked: Cleanliness, property conditions & facilities Mould in the showers. The Room stunk. Outside window was a leaking water drainage pipe. ##### Verified traveller Stayed 1 night in May 2019 ### 6/10 Okay #### Roxanne 20 May 2019 Liked: Room comfort Disliked: Cleanliness, staff & service Went to stay over the weekend with my boyfriend. Taken an while for check in. Couldn't found My details on the computer. Custom service skills wasn't great. Overall room was cleaned with fresh bedding so happy with that. needed an print had an few marks on the walls. Wasn't bad place to stay. Bed was okay. ##### Roxanne Stayed 2 nights in May 2019 ### 10/10 Excellent #### Verified traveller 11 May 2019 Liked: Cleanliness, staff & service, amenities It was quiet.. bed was comfortable. food places close by. ##### Verified traveller Stayed 3 nights in May 2019 ### 6/10 Okay #### Rachel 29 Apr 2019 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Velg noe annet. Her hadde de plukket det absolutt beste til bildene! Knøttlite rom, harde puter, bånn gass på varmen og ei vannkran som såvidt hang fast i vasken. Ei trapp opp fra resepsjonen som var på bredde med kofferten. Bor ikke her igjen. ##### Rachel Stayed 1 night in Apr 2019 ### 4/10 Poor #### Verified traveller 21 Apr 2019 Rengøring, manglende lys, dårlig seng, dobbelt dyne ##### Verified traveller Stayed 4 nights in Apr 2019 ### 2/10 Terrible #### Verified traveller 2 Apr 2019 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities Det var simpelthen det dårligste “hotel” jeg nogensinde har været på! Det ser meget bedere ud på billederne. Det her hotel burde ikke havde nogle stjerner. Værelset var i virkeligt dårlig stand og det var sindssygt lydt. Vi kunne høre alt hvad folk sagde i gangen og på værelserne. En forfærdelig oplevelse. Lad være med at spild jeres penge. ##### Verified traveller Stayed 2 nights in Mar 2019 ### 6/10 Okay #### Verified traveller 25 Feb 2019 Liked: Staff & service Voor een korte trip prima en goedkoop. Wel aardig wat verbeterpunten maar daar is de prijs ook naar. Dichtbij London Stadium en groot winkelcentrum(westfield/stratford) voor ons voetbalwedstrijden tripje prima ##### Verified traveller Stayed 2 nights in Feb 2019 ### 2/10 Terrible #### Miss 20 Feb 2019 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort Awful awful awful ##### Miss Stayed 2 nights in Feb 2019 ### 2/10 Terrible #### Naz, Newcastle 30 Dec 2018 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort It is advertised as a hotel, but not really a hotel. The reception staff was the most unfriendly and unhelpful person i ever met. The room toilet was not cleaned and was blocked with human mess. Reluctantly, i was given a family room and rudely told to only to use one bed. The shower and room furniture werea joke. Broken and not working properly. The horror hit me when water leaked into my bed from the ceiling and the Manager refused to come out to sort things out or provide me with an alternative room. "We cant refund you as you booked with Expedia ", was the answer when i asked for a refund for the disgusting service provided. I hope Expedia will sort this out and give my money back ##### Naz Stayed 3 nights in Nov 2018 ### 4/10 Poor #### Nic 10 Dec 2018 Liked: Staff & service Disliked: Cleanliness, property conditions & facilities, room comfort Our room was in the basement. Had a tiny windown with no curtain. Room was stuffy. Bed uncomfortable with broken springs. Unable to use shower as either boiling hot or cold - very small shower and toilet room. Toilet seat was broken. ##### Nic Stayed 1 night in Dec 2018 ### 4/10 Poor #### Céline 4 Dec 2018 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Médiocre très déçue Chambre très petite , aucune resemblance avec les photos du site. Pas de protège matelas, le matelas est posé sur un socle en bois de palette qui sert de sommier. Vue sur un mur. Salle de bain très petite et sale. Une bouilloire très entartrée. Bref je déconseille. ##### Céline Stayed 2 nights in Dec 2018 ### 2/10 Terrible #### Colin 18 Nov 2018 Disliked: Cleanliness, staff & service, property conditions & facilities Kein gutes Hotel Im Badezimmer hat es Schimmel an den Wänden. Das toilette ist nicht richttig verankert. Sehr hellhörige Zimmer (Altes Haus) ##### Colin Stayed 2 nights in Nov 2018 ## Expedia's Latest Trends ### Hotels > [ARK Canary Wharf](https://www.expedia.co.uk/London-Hotels-The-Collective-Canary-Wharf.h36660267.Hotel-Information) > > [Shangri-La The Shard, London](https://www.expedia.co.uk/London-Hotels-Shangri-La-The-Shard.h8035714.Hotel-Information) > > [Hilton London Olympia](https://www.expedia.co.uk/London-Hotels-Hilton-London-Olympia.h26035.Hotel-Information) > > [The Savoy](https://www.expedia.co.uk/London-Hotels-The-Savoy.h27158.Hotel-Information) > > [Royal National Hotel](https://www.expedia.co.uk/London-Hotels-The-Royal-National-Hotel.h55001.Hotel-Information) > > [DoubleTree by Hilton Hotel London -Tower of London](https://www.expedia.co.uk/London-Hotels-DoubleTree-By-Hilton-Hotel-London-Tower-Of-London.h3977996.Hotel-Information) > > [Millennium Hotel and Conference Centre Gloucester London](https://www.expedia.co.uk/London-Hotels-Millennium-Gloucester-Hotel-London-Kensington.h523228.Hotel-Information) > > [Hilton London Paddington](https://www.expedia.co.uk/London-Hotels-Hilton-London-Paddington.h598182.Hotel-Information) > > [Hilton London Kensington](https://www.expedia.co.uk/London-Hotels-Hilton-London-Kensington.h26612.Hotel-Information) > > [The Cumberland, London](https://www.expedia.co.uk/London-Hotels-The-Cumberland.h21659.Hotel-Information) > > [The Tower Hotel, by Thistle](https://www.expedia.co.uk/London-Hotels-The-Tower-Hotel.h2479.Hotel-Information) > > [St. Pancras London, Autograph Collection ®](https://www.expedia.co.uk/London-Hotels-St-Pancras-Renaissance-Hotel-London.h3907784.Hotel-Information) > > [Travelodge London Covent Garden](https://www.expedia.co.uk/London-Hotels-Travelodge-London-Covent-Garden.h23389.Hotel-Information) > > [Sofitel London Heathrow](https://www.expedia.co.uk/London-Hotels-Sofitel-London-Heathrow.h1740977.Hotel-Information) > > [Corinthia London](https://www.expedia.co.uk/London-Hotels-Corinthia-London.h3849185.Hotel-Information) > > [Strand Palace Hotel](https://www.expedia.co.uk/London-Hotels-The-Strand-Palace-Hotel.h179.Hotel-Information) > > [Leonardo Royal Hotel London City - Tower of London](https://www.expedia.co.uk/London-Hotels-Leonardo-Royal-London-City-Tower-Hill.h530052.Hotel-Information) > > [Copthorne Tara Hotel London Kensington](https://www.expedia.co.uk/London-Hotels-Copthorne-Tara-Hotel-London-Kensington.h26145.Hotel-Information) > > [London Hilton on Park Lane](https://www.expedia.co.uk/London-Hotels-London-Hilton-On-Park-Lane.h26769.Hotel-Information) > > [Park Plaza London Westminster Bridge](https://www.expedia.co.uk/London-Hotels-Park-Plaza-Westminster-Bridge-London.h3113039.Hotel-Information) > > [Renaissance London Heathrow Hotel](https://www.expedia.co.uk/London-Hotels-Renaissance-London-Heathrow-Hotel.h9944.Hotel-Information) > > [Holiday Inn London - Kensington High St. by IHG](https://www.expedia.co.uk/London-Hotels-Holiday-Inn-London-Kensington-High-St.h9789.Hotel-Information) > > [Zedwell Piccadilly Circus](https://www.expedia.co.uk/London-Hotels-Zedwell-Piccadilly-Trocadero.h42297074.Hotel-Information) > > [InterContinental London - The O2 by IHG](https://www.expedia.co.uk/London-Hotels-InterContinental-London-The-O2.h11518997.Hotel-Information) > > [Park Plaza London Riverbank](https://www.expedia.co.uk/London-Hotels-Park-Plaza-London-Riverbank.h1183908.Hotel-Information) > > [Leonardo Royal London St Paul’s](https://www.expedia.co.uk/London-Hotels-Leonardo-Royal-London-St-Pauls.h1457972.Hotel-Information) > > [Hilton Garden Inn London Heathrow Terminal 2 and 3](https://www.expedia.co.uk/London-Hotels-Hilton-Garden-Inn-London-Heathrow-Terminal-2-And-3.h33088275.Hotel-Information) > > [Leonardo Royal London Tower Bridge](https://www.expedia.co.uk/London-Hotels-Leonardo-Royal-London-Tower-Bridge.h4190769.Hotel-Information) ---