This property is a museum, not a home. There is a long and laborious owner's manual, detailing all manner of behavior. For example, "Heels are not allowed" to be worn within the property. In addition, there are written notes in plexiglass throughout the household demanding further behavior. For example, "Use the black washcloths to wash your face". Plus, there are labels all about the house, with more instructions as what to do and what not to do.
The owner texted daily and on a repeated basis, interfering with our ability to enjoy our vacation. I had to demand she stop texting. I received four texts alone on the simple matter of the trash, which I had already read about in the manual. The female owner made two unexpected visits to the property and once knocked on the door, disturbing my sleep. The male owner of the property dropped by unannounced and twice spied through the kitchen window.
Currently, we are in a contract dispute with the owners regarding the full return of our deposit. One of the many issues is that we are being billed a small fortune to recover one small seating pad of a dining room chair. It is our fault that it was stained and my son should not have tried to clean it himself, but the price is ridiculous. Plus, we were reprimanded for eating at the dining room table and using the dining room chairs without first putting "tea towels" down to protect them. We are also being billed for a pre-existing stain on a sofa.
The photos of the downstairs are accurate. The photos of the upstairs are shot at an angle that does not properly portray the low-slanted ceilings. I hit my head at least twice per day and I am only 5'2". You virtually have to duck down to get dressed.
In addition, though the VRBO listing states that the owner accepts credit cards and the listing includes the credit card icons, when I paid the first deposit with the credit card, the owner cancelled the payment and demanded a cash wire transfer. Furthermore, upon exiting the property, the owner requested that the non-disputed damages be paid in cash, even though she held our deposit in her possession.
The property is conveniently located. There is easy and accessible public transportation. The property is quiet. The property is beautifully appointed.
I have successfully used VRBO all across the world and this was the worst experience I have ever had. You could not pay me to stay there, again.