We booked 2 rooms for 2 nights and after our first one, we didn't want to spend one more night in this dirty, pest infected place but the front desk informed me in the morning that we didn't have too much choice because we won't get a refund even if we check out 1 night earlier. They provided another room but it still didn't meet my standards. So Paddington cannot be called a hotel. It is filthy, old an mice live in the rooms, not to mention the plugs don't work and furnitures, lamps are broken. I am very disappointed that hotels.com doesn't check the hotels before they offer them to travellers. This place was the worst of all of the accommodations since I'm a member. I don't understand how can this place still be open and accommodate people. The description about this awful place on hotels.com is misleading. There's no hairdryer, phone or toiletries in the room just to pick few and the cleanliness is very far from what I call hygiene. The bedsheets were stained, and full of hair, walls, floor dirty. I paid for a double room and when the one I got had a mouse running around, the front desk gave me a single room instead with no toilet. I had to charge my devices on the corridor as the plugs did not work in the room. DO NOT BOOK HERE!
