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Overview of So Paddington Hotel

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  • Double Room

    Room amenities

    • 248 sq ft
    • Sleeps 2
    • 1 Double Bed
    More details
  • Twin Room

    5/5 guest room rating

    Room amenities

    • 301 sq ft
    • Sleeps 2
    • 1 Double Bed
    More details
  • Single Room

    Room amenities

    • 107 sq ft
    • Sleeps 1
    • 1 Single Bed
    More details
2.8
Rating 5 - Excellent. 16 out of 335 reviews
5 - Excellent 5%
Rating 4 - Good. 83 out of 335 reviews
4 - Good 25%
Rating 3 - Okay. 103 out of 335 reviews
3 - Okay 31%
Rating 2 - Poor. 77 out of 335 reviews
2 - Poor 23%
Rating 1 - Terrible. 56 out of 335 reviews
1 - Terrible 17%

3.0/5

Cleanliness

3.3/5

Staff & service

2.9/5

Amenities

2.5/5

Property conditions & facilities

2/5 Poor

Sad face IconDisliked: Cleanliness, staff & service, property conditions & facilities
No breakfast available at all despite being offered on Hotels.com .Very bad attitude from reception staff.Do not bother to book.
Stayed 1 night in Apr 2020

1/5 Terrible

Sad face IconDisliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Horrible Hotel, Horrible Attitude.
Dreadful, turned up after having booked room and told I would have to pay £40 to upgrade to a double room as they had no singles available. I had paid in advance on hotels.com so had to message them for refund, which I only got after continuously turning down a voucher. Completely ridiculous situation, horrible hotel with a horrible attitude.
Stayed 1 night in Apr 2020

3/5 Okay

Travelled with family
Sad face IconDisliked: Property conditions & facilities, room comfort
Just ok
Dirty floor with hair from previous guests, dust on surfaces, NO HEATING!!! It was so cold!
Stayed 6 nights in Mar 2020

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
great location for tourists
We really enjoyed our stay, the room was comfy and nice. The staff are very friendly and helpful.
Stayed 1 night in Mar 2020

2/5 Poor

Business traveller
Happy face iconLiked: Cleanliness, staff & service
Sad face IconDisliked: Property conditions & facilities, room comfort
Photos are misleading
The photos posted by this Hotel are incredibly misleading. It is possible that this Hotel was once as is depicted in the images, however this bears no relation to it's current condition. Additionally at the time of booking the Double Room size was listed as 20m2. I have just checked again and it is listed as 15m2. Both these sizes are incorrect as the Double Room I was given was much smaller (I would guess more around 9m2). If i'm honest the price I paid for the booking should have raised alarm bells and if you are looking for a budget booking, the cleanliness of the Hotel and the service cannot be faulted. The room itself was free from dirt and dust, the cleaning staff were regular and cleaned to an acceptable standard - it is just the condition of the Hotel itself, the appliances and fittings supplied that are in a terrible state. Once bitten, twice shy - I will never again skimp on accommodation when it comes to a booking in future.
Stayed 4 nights in Feb 2020

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