Title: The Chapter Hotels - Lancaster Gate Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&selected=460439&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # The Chapter Hotels - Lancaster Gate Hotel with a restaurant, steps from Kensington Gardens ## Photo gallery for The Chapter Hotels - Lancaster Gate ![Lobby - The Chapter Hotels - Lancaster Gate (London)](https://images.trvl-media.com/lodging/1000000/470000/460500/460439/b825db58.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Lobby - The Chapter Hotels - Lancaster Gate (London)](https://images.trvl-media.com/lodging/1000000/470000/460500/460439/9cf9f531.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Lobby - The Chapter Hotels - Lancaster Gate (London)](https://images.trvl-media.com/lodging/1000000/470000/460500/460439/2a4bce9d.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Lobby - The Chapter Hotels - Lancaster Gate (London)](https://images.trvl-media.com/lodging/1000000/470000/460500/460439/5f18144b.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Exterior - The Chapter Hotels - Lancaster Gate (London)](https://images.trvl-media.com/lodging/1000000/470000/460500/460439/1b61097f.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Located near Hyde Park, Signature Townhouse Hyde Park provides a sophisticated retreat with an on-site restaurant. Travelers stay connected with in-room WiFi while the helpful staff offers concierge services and assistance with tour bookings and tickets. ## Reviews 7.6 Good ## Popular amenities - Room service - 24/7 front desk - Housekeeping - Breakfast available - Air conditioning - Free WiFi £80 includes taxes & fees 14 Dec - 15 Dec ## Room options ### Check availability for these dates Tonight [Dec 12 - Dec 13](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-12&endDate=2025-12-13&selected=460439&PinnedHotelID=460439&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-12&endDate=2025-12-13&selected=460439&PinnedHotelID=460439&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Dec 13 - Dec 14](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-13&endDate=2025-12-14&selected=460439&PinnedHotelID=460439&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-13&endDate=2025-12-14&selected=460439&PinnedHotelID=460439&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Dec 12 - Dec 14](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-12&endDate=2025-12-14&selected=460439&PinnedHotelID=460439&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-12&endDate=2025-12-14&selected=460439&PinnedHotelID=460439&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Dec 19 - Dec 21](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-19&endDate=2025-12-21&selected=460439&PinnedHotelID=460439&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-19&endDate=2025-12-21&selected=460439&PinnedHotelID=460439&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 5 of 5 rooms ### View all photos for Deluxe Double Room ![Deluxe Double Room | In-room safe, soundproofing, iron/ironing board, free WiFi](https://images.trvl-media.com/lodging/1000000/470000/460500/460439/6dd165c1.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Double Room ### Highlights Soundproofed Air conditioning Connecting rooms available Free cots/infant beds LCD TV Renovated in 2014 Private bathroom Hairdryer - 215 sq ft - Sleeps 2 - 1 Double Bed ### View all photos for Executive Room ![Executive Room | In-room safe, soundproofing, iron/ironing board, free WiFi](https://images.trvl-media.com/lodging/1000000/470000/460500/460439/cc6930a2.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Executive Room ### Highlights Soundproofed Air conditioning Connecting rooms available Free cots/infant beds LCD TV Renovated in 2014 Private bathroom Hairdryer - 237 sq ft - Sleeps 3 - 1 Double Bed ### View all photos for Executive Suite, Ensuite ![Executive Suite, Ensuite | In-room safe, soundproofing, iron/ironing board, free WiFi](https://images.trvl-media.com/lodging/1000000/470000/460500/460439/bc6e0e11.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Executive Suite, Ensuite 8.0 Very good 1 review ### Highlights Separate sitting area Soundproofed Air conditioning Heating Connecting rooms available Free cots/infant beds LCD TV Hairdryer - 269 sq ft - Sleeps 4 - 2 Double Beds ### View all photos for Deluxe Twin Room, Ensuite ![Deluxe Twin Room, Ensuite | In-room safe, soundproofing, iron/ironing board, free WiFi](https://images.trvl-media.com/lodging/1000000/470000/460500/460439/fe1ff951.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Twin Room, Ensuite ### Highlights Separate sitting area Soundproofed Air conditioning Heating Connecting rooms available LCD TV Hairdryer Bathrobes - Sleeps 2 - 2 Single Beds ### View all photos for Superior Double Room ![Superior Double Room | In-room safe, soundproofing, iron/ironing board, free WiFi](https://images.trvl-media.com/lodging/1000000/470000/460500/460439/c2216d09.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Double Room 7.0 Good 17 reviews ### Highlights Soundproofed Air conditioning Connecting rooms available Free cots/infant beds LCD TV Renovated in 2014 Private bathroom Hairdryer - 172 sq ft - Sleeps 2 - 1 Double Bed ## You may also like Ad ![Exterior](https://images.trvl-media.com/lodging/10000000/9580000/9577200/9577114/2ecf5c2b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Mitre House Hotel London City Centre - Breakfast included - Parking included - Free WiFi - Bar 8.2 Very good 2,341 reviews £111 includes taxes & fees 23 Dec - 24 Dec [](https://www.expedia.co.uk/London-Hotels-Mitre-House-Hotel.h9577114.Hotel-Information?chkin=2025-12-23&chkout=2025-12-24&rm1=a2®ionId=178279&destination=London (and vicinity)&destType=MARKET&latLong=51.507538,-0.127804&searchId=8e82ccdd-135a-4a06-8649-52292c9856c6&top_cur=GBP) Ad ![Daily continental breakfast (GBP 13 per person)](https://images.trvl-media.com/lodging/6000000/5050000/5040200/5040114/821fbac1.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Point A Hotel London Liverpool Street London City Centre - 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Paddington London City Centre - Free WiFi - Air conditioning - Breakfast available - 24/7 front desk 8.6 Excellent 1,587 reviews £87 includes taxes & fees 4 Jan - 5 Jan 2026 [](https://www.expedia.co.uk/London-Hotels-Point-A-Hotel-Paddington.h5221423.Hotel-Information?chkin=2026-1-4&chkout=2026-1-5&rm1=a2®ionId=178279&destination=London (and vicinity)&destType=MARKET&latLong=51.507538,-0.127804&searchId=8e82ccdd-135a-4a06-8649-52292c9856c6&top_cur=GBP) ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FLondon-Hotels-Signature-Townhouse-Hyde-Park.h460439.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FLondon-Hotels-Signature-Townhouse-Hyde-Park.h460439.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C51.51249%2C-0.18025&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=5NAJJj8UpOnPB2_gjkJxC12NqR8=) 36 Lancaster Gate, Bayswater, London, England, W2 3NP #### What's nearby - Kensington Gardens \- 2 min walk \- 0.1 miles - Hyde Park \- 6 min walk \- 0.4 miles - Queensway \- 7 min walk \- 0.4 miles - Kensington Palace \- 13 min walk \- 0.7 miles - Kensington High Street \- 16 min walk \- 0.9 miles #### Getting around - Lancaster Gate Underground Station - 6 min walk - London Paddington Station - 10 min walk - Heathrow Airport (LHR) - 41 min drive #### Restaurants - ‪Halepi - ‬4 min walk - ‪Tajrish Restaurant - ‬6 min walk - ‪The Swan - ‬5 min walk - ‪Les Filles - ‬4 min walk - ‪The Central Pantry - ‬5 min walk ## About this property ### The Chapter Hotels - Lancaster Gate Upscale hotel near Hyde Park Close to Kensington Gardens and Kensington Palace, The Chapter Hotels - Lancaster Gate provides amenities such as a restaurant. Guests can connect to free in-room WiFi. You'll also enjoy the following perks during your stay: - Buffet breakfast (surcharge), smoke-free property and multilingual staff - Luggage storage, a front desk safe and a lift - A porter/bellboy, free newspapers and concierge services - Guest reviews give top marks for the helpful staff Room features All guest rooms at The Chapter Hotels - Lancaster Gate feature perks, such as air conditioning and bathrobes, as well as amenities, such as free WiFi and safes. 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Free WiFi - Breakfast available - Business services - Room service 7.4 Good 1,000 reviews £89 includes taxes & fees 4 Jan - 5 Jan 2026 [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-04&endDate=2026-01-05&selected=41851&PinnedHotelID=41851&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transport - No on-site parking available ### Food and drink - Buffet breakfast available for a fee 7:00 AM to 10:30 AM on weekdays and 8:00 AM to 11:00 AM on weekends; GBP 14.95 for adults and GBP 10 for children - A restaurant ### Family friendly - Soundproofed rooms ### Conveniences - 24-hour front desk - Free newspapers in lobby - Luggage storage - Safe at front desk ### Guest services - Concierge services - Housekeeping (daily) - Multilingual staff - Porter/bellhop - Tour and ticket assistance ### Accessibility - Lift ### More - 1 building - 6 floors - Smoke-free property ## Room amenities ### Bedroom - Bedsheets provided ### Bathroom - Dressing gowns - Hair dryer - Towels provided ### Entertainment - LCD TV with cable channels ### Food and drink - Limited room service ### More - Air conditioning - Connecting rooms available - Iron/ironing board on request - Safe - Soundproofed rooms ## Policies ### Check-in Check-in start time: 3:00 PM; check-in end time: 1:00 AM Late check-in subject to availability Minimum check-in age - 18 ### Check-out Check-out before noon Contactless check-out ### Special check-in instructions Front desk staff will greet guests on arrival at the property For any questions, please contact the property using the information on the booking confirmation Information provided by the property may be translated using automated translation tools The credit card used to book the reservation must be presented by the cardholder at check-in, while all guests must show an official form of photo identification. ### Access methods Staffed front desk ### Pets Pets not allowed ### Children and extra beds Children are welcome Rollaway/extra beds are not available. Cots (infant beds) are not available ### Payment types at the property ## Important information ### Optional extras - Fee for buffet breakfast: from approximately GBP 14.95 for adults and from GBP 10 for children The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards and debit cards; cash is not accepted Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention Only registered guests are allowed in the guestrooms The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation ### Property is also known as Guards Hotel Guards Hotel London Hotel Guards Hotel Guards London Hotel London Guards London Guards London Guards Hotel Guard Hotel London Arbor Hyde Park Hotel Arbor Hyde Park London Arbor Hyde Park Arbor Hyde Park Hotel London, England Signature Townhouse Hyde Park Hotel London Signature Townhouse Hyde Park Hotel Signature Townhouse Hyde Park London Hotel Signature Townhouse Hyde Park London London Signature Townhouse Hyde Park Hotel Hotel Signature Townhouse Hyde Park Arbor Hyde Park London Guards Hotel Signature Hyde Park London Signature Hyde Park London Signature Townhouse Hyde Park Hotel Signature Townhouse Hyde Park London Signature Townhouse Hyde Park Hotel London ## Frequently asked questions ### Is The Chapter Hotels - Lancaster Gate pet-friendly? ### How much does it cost to stay at The Chapter Hotels - Lancaster Gate? ### How much is parking at The Chapter Hotels - Lancaster Gate? ### What time is check-in at The Chapter Hotels - Lancaster Gate? ### What time is check-out at The Chapter Hotels - Lancaster Gate? ### Where is The Chapter Hotels - Lancaster Gate located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## The Chapter Hotels - Lancaster Gate Reviews ## Reviews 7.6 ### Good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) 10 - Excellent 220 8 - Good 336 6 - Okay 173 4 - Poor 54 2 - Terrible 38 ### 8.0/10 Cleanliness ### 8.0/10 Staff & service ### 7.0/10 Amenities ### 7.0/10 Property conditions & facilities ### 7.2/10 Eco-friendliness ## Reviews ### 10/10 Excellent #### Elizabeth 21 Oct 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great location, friendly staff, good size room ##### Elizabeth Stayed 1 night in Oct 2025 ### 6/10 Okay #### Colin 2 Dec 2025 decent value , comfy pillows and bed - en-suite was small and no bottled provided in the room . Good location and quiet at night . ##### Colin Stayed 1 night in Dec 2025 ### 10/10 Excellent #### Sarah 8 Nov 2025 Liked: Cleanliness, property conditions & facilities Clean room, nice shower, good value for money, easy to find. will stay again thanks ##### Sarah Stayed 1 night in Nov 2025 ### 10/10 Excellent #### Mark 28 Jul 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Great location in a lovely quiet area, close to Kensington Gardens. Nice staff, pleasant room ##### Mark Stayed 2 nights in Jul 2025 ### 10/10 Excellent #### Doris 17 Sept 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Area was quiet. close o hopping and buses. breakfast ##### Doris Stayed 4 nights in Sep 2025 ### 10/10 Excellent #### Delia 18 May 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Lovely and welcoming staff, nice spatious room, clean, very good location! I will definitely come back ##### Delia Stayed 2 nights in May 2025 ### 10/10 Excellent #### Grahame 28 Jun 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Great location. Good value, given it’s so central in London. Friendly staff. ##### Grahame Stayed 2 nights in Jun 2024 ### 10/10 Excellent #### Jennifer 29 Jun 2024 Liked: Cleanliness, staff & service, property conditions & facilities Great hotel and staff. The area was nice and close enough to all attractions. The staff was super nice specially the men that were there during our stay. Very patient, warm and helpful. ##### Jennifer Stayed 5 nights in Jun 2024 ### 10/10 Excellent #### john 12 Feb 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Great hotel in a lovely location near Hyde Park. Excellent value for money ##### john Stayed 1 night in Feb 2024 ### 10/10 Excellent #### Bernard 18 Oct 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Nice property - comfortable beds and quiet. Lovely staff - very helpful and the fresh fruit in rooms is a nice touch. Suhaib very helpful at reception ##### Bernard Stayed 2 nights in Oct 2023 ### 10/10 Excellent #### Carmen 25 Nov 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Clean, good sized rooms and very friendly staff. Only downside was that our room was next to the lift so could hear the lift going up and down but it wasnt that loud ##### Carmen Stayed 2 nights in Nov 2023 ### 8/10 Good #### Rebeca 24 Apr 2024 Liked: Cleanliness, staff & service, property conditions & facilities Nice and helpful staff. The rooms are a little outdated but clean. In a lovely neighborhood near Hyde Park and walking distance from Paddington station. ##### Rebeca Stayed 1 night in Apr 2024 ### 10/10 Excellent #### Natalie 4 Dec 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Appreciated putting our room off to the side near stairs and elevator so we didn't feel like our little one was too disruptive. Also the crib was a collapsable pack and play which was very familiar and comfortable for the little one too. ##### Natalie Stayed 2 nights in Dec 2024 ### 8/10 Good #### April 11 Jul 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great location for local transportation. Our room had a 2 inch gap under the door which allowed for hall noise, the walls were thin enough I could hear our neighbor snoring. The property qas clean and we would stay here again. ##### April Stayed 3 nights in Jul 2024 ### 10/10 Excellent #### Nnenna Mary 1 Jun 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Excellent 10/10 I loved everything about our stay in hotel. Excellent service, location is serene, beautiful and near to attractions. Our room was extremely big, beautifully furnished and clean. Both the receptionist that checked us in and the one that checked us out were both amazing. I'm really glad i tried out this hotel and i give it 10/10. ##### Nnenna Mary Stayed 1 night in May 2024 ### 10/10 Excellent #### Renita 9 Jan 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Loved our stay at Signature Townhouse! Shruti at the front desk was most helpful! Allowed us to check in a little early and also being able to store our bags after check out was so nice! Breakfast in the morning was really good. Staff was always so friendly. Great location near Underground as well as several great restaurants. Thank you! ##### Renita Stayed 3 nights in Dec 2023 ### 8/10 Good #### Richard 29 Feb 2024 Liked: Cleanliness, property conditions & facilities, room comfort #### Good Value Stay in Kensington I was met by a very friendly receptionist, who checked me in very efficiently. The Hotel was a good location for our business trip and we were pleasantly surprised by the comfort and size of the room. Despite being in the basement level, the rooms felt airy and were brightly lit... Bathroom was a little small, but perfectly workable. The Coffee machine was a nice touch.... ##### Richard Stayed 1 night in Feb 2024 ### 8/10 Good #### Corazon V 18 Sept 2024 Liked: Staff & service, property conditions & facilities, room comfort #### Convenient It was comfortable and very accessible to public transport. Paddington Station is walkable. The room is very tiny with no place to hang our clothes. The cleaners could have done a better job. ##### Corazon V Stayed 5 nights in Sep 2024 ### 2/10 Terrible #### Leah 26 Feb 2025 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities This was one of the worst hotels I've ever stayed at. The location is nice and the wifi works. That's the positives. Check in was a distaster. The carpet in the hallway to our room reeked of cat urine. The room was dirty, stained walls etc. The door didn't lock properly. The shower barely had pressure. The room was hot and stuffy - thankfully we could open the window. The lobby etc are decorated and nice - but the rest is old, shabby, tired and dirty. Avoid this place. ##### Leah Stayed 2 nights in Feb 2025 ### 10/10 Excellent #### Brett 19 Mar 2024 Liked: Staff & service, amenities, property conditions & facilities We arrived into London early morning after travelling for 24 hours with a 6 and 7 year old!! We made our way to the hotel from the airport and the staff were incredible, taking our luggage, settling us in the lobby lounge with coffee and hot chocolate. 10 minutes later they let us know that we could check in to our room (well before normal checkin time). This really made the start of our trip. We had a quad room and it was perfect for us. Enough room, comfy beds, clean and a big bathroom. Awesome location right next to Hyde park and on the tour bus route. Would definitely stay there again. ##### Brett Stayed 1 night in Mar 2024 ### 10/10 Excellent #### Jennifer 29 Jun 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities This was truly a pleasant surprise. I booked online not knowing a lot about the area at all. It was on such a quaint and quiet street. It is a boutique little experience, so if you're looking for the immense grand hotel entrance, this is not it. The room was huge and perfect for 2 adults traveling with kids. The staff was very, very friendly. Fresh apples, coffee, tea and hot chocolates available constantly. Very easy walkability, just a block and a half from Kensington Gardens, Hyde Park, the Tube, Picadilly station, restaurants and more! Would highly recommend. ##### Jennifer Stayed 5 nights in Jun 2024 ### 8/10 Good #### Claire 12 Jul 2024 Liked: Cleanliness, staff & service, property conditions & facilities #### Great location for attractions Our stay was for my birthday. Perfect location to local attractions. Tube station walking distance. Hotel staff were very friendly and accommodating. Bed very hard. View from the window was not great, a tiny window box and a brick wall. No balcony. Room was modern and clean however. Spacious modern bathroom. Breakfast we paid for one morning. £12.99 each. Not worth that money. Complementary tea/coffee or lemonade on arrival whilst checking in. ##### Claire Stayed 2 nights in Jul 2024 ### 8/10 Good #### Theresa 6 Jun 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Definitely recommend this hotel. This is a lovely boutique hotel. The staff are great and the room we got had sufficient space (which is hard to find at a reasonable rate in London). The breakfast option in the hotel is also well prepared and quality ingredients. We enjoyed our stay and would definitely stay here again. We have tried many hotels in this area of Hyde Park, and this one will be high on our list for future stays. The only suggestions I have for the hotel to improve would be to add seals to the shower glass panel so that water doesn't spray out so much onto the bathroom floor. And the bed frames are a full wood slab under the mattress, which limits the give in the mattress, making it a bit too firm for side sleepers. We recommend they change this to either wood slats or a box spring frame under the matress. ##### Theresa Stayed 5 nights in May 2024 ### 4/10 Poor #### Iroda 6 Feb 2025 Disliked: Cleanliness, property conditions & facilities, room comfort #### They steal your money The hotel is in a quiet and a good location with close distance to the tube station and the park. However, that is the only good thing about the place. At the checkin they took £50 deposit for no reason and they still haven’t deposited it back. I truly hope they are not pirating off people like that. The room I booked was superior double, but the room could be at best a small double with no space. The walls are terribly stained with grease and god knows what else. The soap dispensers are broken and the sink clogged. I stayed there for four nights and the room wasn’t cleaned during the whole time. Honestly you can find better deals with better quality for similar budget in London. ##### Iroda Stayed 4 nights in Jan 2025 ### 4/10 Poor #### Carla 15 Jul 2024 Disliked: Cleanliness, property conditions & facilities #### Dirty Room Check in was quick and easy. Our room was ready early. The room was not clean, the bathroom had clearly not been cleaned thoroughly with stains in the sinks and on countertops, something that is easily cleaned. The room had make up stains on the walls, and bedside cabinets. Lots of marks on furniture, walls and curtains. This could all be dealt with if cleaning services cleaned the room thoroughly which it clearly hadn’t. The drains in the bathroom had an awful smell which resulted in the room smelling. Luckily we were there for 1 night as we went to Hyde park BST so were in the room to just sleep. This hotel is no where near a 4 star. We could not leave quick enough in the morning & were happy to be out! A positive was the bedding was clean and the bed was comfortable. The rooms were not quiet, we could hear everyone along the corridor and the people next door. I would not recommend this hotel there are plenty others around Hyde Park to choose from. ##### Carla Stayed 1 night in Jul 2024 ## Expedia's Latest Trends ### Hotels > [Hilton London Wembley](https://www.expedia.co.uk/London-Hotels-Hilton-London-Wembley.h4921092.Hotel-Information) > > [ARK Canary Wharf](https://www.expedia.co.uk/London-Hotels-The-Collective-Canary-Wharf.h36660267.Hotel-Information) > > [Harbour Hotel Richmond](https://www.expedia.co.uk/London-Hotels-Richmond-Harbour-Hotel-Spa.h10269.Hotel-Information) > > [Hilton London Angel Islington](https://www.expedia.co.uk/London-Hotels-Hilton-London-Angel-Islington.h436270.Hotel-Information) > > [Radisson Hotel & Conference Centre London Heathrow](https://www.expedia.co.uk/London-Hotels-Radisson-Hotel-Conference-Centre-London.h48444523.Hotel-Information) > > [Hilton Garden Inn London Heathrow Terminal 2 and 3](https://www.expedia.co.uk/London-Hotels-Hilton-Garden-Inn-London-Heathrow-Terminal-2-And-3.h33088275.Hotel-Information) > > [a&o London Docklands Riverside](https://www.expedia.co.uk/London-Hotels-Ao-London-Docklands-Riverside.h2456.Hotel-Information) > > [Holiday Inn Express London - Greenwich by IHG](https://www.expedia.co.uk/London-Hotels-Holiday-Inn-Express-London-Greenwich.h519817.Hotel-Information) > > [Aerotel London Heathrow Airport Terminal 2-3](https://www.expedia.co.uk/London-Hotels-Aerotel-London-Heathrow-T2-T3.h21528024.Hotel-Information) > > [London Marriott Hotel Regents Park](https://www.expedia.co.uk/London-Hotels-London-Marriott-Hotel-Regents-Park.h4481.Hotel-Information) > > [Park Plaza London Park Royal](https://www.expedia.co.uk/London-Hotels-Park-Plaza-London-Park-Royal.h15118023.Hotel-Information) > > [Holiday Inn Express London Heathrow T4 by IHG](https://www.expedia.co.uk/London-Hotels-Holiday-Inn-Express-London-Heathrow-T4.h22336089.Hotel-Information) > > [Mercure London Heathrow Hotel](https://www.expedia.co.uk/London-Hotels-Mercure-London-Heathrow-Hotel.h17586.Hotel-Information) > > [Sofitel London Heathrow](https://www.expedia.co.uk/London-Hotels-Sofitel-London-Heathrow.h1740977.Hotel-Information) > > [The Chelsea Harbour Hotel and Spa](https://www.expedia.co.uk/London-Hotels-The-Chelsea-Harbour-Hotel.h16413.Hotel-Information) > > [Tribe London Canary Wharf](https://www.expedia.co.uk/London-Hotels-Tribe-London-Canary-Wharf.h83096424.Hotel-Information) > > [The Stratford, Autograph Collection](https://www.expedia.co.uk/London-Hotels-The-Stratford-Hotel-London.h31325464.Hotel-Information) > > [Hilton London Kensington](https://www.expedia.co.uk/London-Hotels-Hilton-London-Kensington.h26612.Hotel-Information) > > [Thistle London Heathrow Terminal 5](https://www.expedia.co.uk/London-Hotels-Thistle-London-Heathrow-T5.h882761.Hotel-Information) > > [Radisson Blu Hotel, London Canary Wharf East](https://www.expedia.co.uk/London-Hotels-Radisson-Blu-New-Providence-Wharf-Hotel.h1658062.Hotel-Information) > > [Hilton London Canary Wharf](https://www.expedia.co.uk/London-Hotels-Hilton-London-Canary-Wharf.h1457899.Hotel-Information) > > [Renaissance London Heathrow Hotel](https://www.expedia.co.uk/London-Hotels-Renaissance-London-Heathrow-Hotel.h9944.Hotel-Information) > > [The Gantry London, Curio Collection by Hilton](https://www.expedia.co.uk/London-Hotels-Curio-Collection-By-Hilton-London.h48879811.Hotel-Information) > > [Leonardo London Heathrow Airport](https://www.expedia.co.uk/London-Hotels-Leonardo-London-Heathrow-Airport.h570358.Hotel-Information) > > [Aloft London Excel](https://www.expedia.co.uk/London-Hotels-Aloft-London-Excel.h4292527.Hotel-Information) > > [InterContinental London - The O2 by IHG](https://www.expedia.co.uk/London-Hotels-InterContinental-London-The-O2.h11518997.Hotel-Information) > > [MOXY London Stratford](https://www.expedia.co.uk/London-Hotels-MOXY-London-Stratford.h19544649.Hotel-Information) > > [The International Hotel](https://www.expedia.co.uk/London-Hotels-The-International-Hotel.h1949.Hotel-Information) > > [Novotel London Canary Wharf Hotel](https://www.expedia.co.uk/London-Hotels-Novotel-London-Canary-Wharf-Hotel.h16181347.Hotel-Information)