Ratings based on 391 Verified Reviews

4.5 out of 5
89% of guests recommend
4.8 Room cleanliness
4.6 Service & staff
4.5 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveller

Posted 23-Oct-2017
Comfortable stay in central London. We were made to feel very welcome. Hotel undergoing some refurbishment but being discretely done.
Comment from Hotel Management
23-Oct-2017 by The Team, Hotel Management
Thank you for sharing your recent stay with us, especially your lovely words about our warm, welcoming team and luxurious rooms. We hope to welcome you back in the future. Warmest wishes,
5 out of 5
Recommended
for Everyone
by A verified traveller from austiin

Fabulous

Posted 09-Sep-2017
What a great find in the most amazing part of London! The room was a work of art with plenty of tooom, something rarely found in London! Highly recommend
Comment from Hotel Management
11-Sep-2017 by The Team, Hotel Management
We love your review - thank you! Super to know you enjoyed our gorgeous style and our super location. See you again soon. Warmest wishes,
5 out of 5
Recommended
for Everyone
by A verified traveller from London

Excellent base for a stay in the West End

Posted 29-Aug-2017
Pros: It's staff are the best thing about this hotel. They made you feel so welcome and very relaxed.
Location: Great shopping in the West End - only 5 minutes walk to Oxford Street.
The best thing about this hotel is it's staff. They are so friendly and made us feel welcome the minute we walked through the door. The room was spotlessly clean and very modern. The décor of the hotel is very quirky and we loved having cocktails in the Long Bar - would highly recommend this hotel.
Comment from Hotel Management
30-Aug-2017 by The Team, Hotel Management
Dear Sarah, Just wow! We loved your amazing words - this is exactly what we strive for, and so we're truly thrilled to know you loved your Sanderson experience. We can't wait to welcome you back again soon. Warmest wishes,
5 out of 5
Recommended
for Everyone
by A verified traveller from Essex

Theseguys take customer satisfaction veryseriously

Posted 24-Aug-2017
Pros: Service and customer satisfaction
Cons: Little pricey on mini bar but loved some of the products
Location: Hey its central London , everything you want is out there !
Nothing was to much trouble, brilliant service and warm wonderful people !
Comment from Hotel Management
25-Aug-2017 by The Team, Hotel Management
Dear PB, Wow, thanks for your amazing words! We're thrilled you felt right at home and marvelously well taken care of - that's what we strive for. We're all looking forward to welcoming you back again soon. Warmest wishes,
5 out of 5
by James

Posted 17-Jul-2017 on Hotels
Comment from Hotel Management
20-Jul-2017 by St Martins Lane, Hotel Management
Dear James, Thanks very much for your super five stars! See you again soon. Warmest wishes, The Team
5 out of 5
Recommended
for Everyone
by A verified traveller from Seattle, WA

Stylish and convenient

Posted 04-Jul-2017
Location: Great for dining out, and convenient to the British Museum.
Wow, what a stylish hotel! If you are looking for somewhere unique and fun, as well as convenient, the Sanderson won't disappoint. The moment you step into the lobby, and peer down the Long Bar, you'll know you're in for a special experience. Our room was spacious and comfortable - amenities that you often trade for style, but not at the Sanderson. The hotel location is also unbeatable - within minutes of many popular restaurants and easily within walking distance of major sights like Trafalgar Square and Big Ben.
Comment from Hotel Management
12-Jul-2017 by The Team, Hotel Management
Dear Mark, Wow, thanks for your amazing review, we really appreciate it! We're thrilled to hear how much you enjoyed our original style, our luxurious bedrooms filled with every comfort, and our very central location. Can't wait to welcome you back again soon. Warmest wishes,
5 out of 5
by Adrian

Posted 01-Jul-2017 on Hotels
Comment from Hotel Management
03-Jul-2017 by St Martins Lane, Hotel Management
Dear Adrian, Thank you for your amazing five stars! Can't wait to welcome you back again soon. Warmest wishes, The Team
5 out of 5
Recommended
for Everyone
by A verified traveller from Philadelphia, PA

Beautifully decorated hotel in perfect location

Posted 30-May-2017
Pros: Everything!
Cons: Our experience was really perfect but if we could improve one thing it would be the dim lighting in the hallways to the rooms.
Location: The location was perfect. The hotel is within a 5 minute walking distance to Regent and Oxford street.
The Sanderson hotel in London is a beautifully decorated modern hotel. The staff members were helpful, friendly and welcoming. The location of the hotel is really quite perfect! It was within 5 minute walking distance to Regent and Oxford street , where there is a great mix of shops ! We could even walk to the London eye, Westminster ,museums and theaters! We didn't need to use the metro or bus at all! The room was immaculate and pristine. We couldn't ask for a better room! They even gave us a free mobile phone to use during out stay in London! The phone was extremely helpful for navigating our way through London and for local calls and internet in general! We would definitely recommend this hotel to anyone visiting London and hope to return ourselves in the future!
Comment from Hotel Management
31-May-2017 by The Team, Hotel Management
Dear Mary, Wow - thanks for your super review. It's wonderful to know you loved our gorgeous, luxurious bedrooms, our super central location, and our fabulous Handy Phones! We're thrilled to hear you had such an amazing time with us, and we can't wait to welcome you back again soon. Warmest wishes,
5 out of 5
Recommended
for Everyone
by A verified traveller

Excellent location, great hotel

Posted 16-May-2017
Great location close to everything , but on a quiet street. Lots of great restaurants and coffee shops nearby. Would stay here again without question.
Comment from Hotel Management
22-May-2017 by The Team, Hotel Management
We love your super five stars, and it's fabulous to know you enjoyed our super central location! Can't wait to welcome you back again soon. Warmest wishes,
5 out of 5
Recommended
for Everyone
by A verified traveller from Philadelphia, USA

Great hotel great location

Posted 07-May-2017
❤ this hotel. Great location with great staff. A must stay for shopping, bars and restaurants
Comment from Hotel Management
22-May-2017 by The Team, Hotel Management
Dear RB, It's absolutely wonderful to hear how much you enjoyed your Sanderson experience! Can't wait to welcome you back again soon. Warmest wishes,