Ratings based on 259 Verified Reviews

They paid and stayed. We double-checked.
4.5 out of 5
94% of guests recommend
4.8 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.6 Hotel condition
They paid and stayed.
We double-checked.
2 out of 5
by A verified traveller from West Kingsdown

Such a shame.

Posted 24-Aug-2015
Check-in was fine and friendly, room decent although no tea/coffee facilities. These were on request only. No bath. However, the worst thing was we were kept awake by extremely loud and thumping DJ and bass music until 1.30 am. We were on the 5th floor so it must've been even worse for those lower down. Apparently they advise people who check in to lower floor rooms on arrival about the potential noise. No one advised us. The front desk offered to transfer us to a quieter room at 1am which we declined due to the aggravation and upheaval this would cause us. I complained at 1am and complained again on check-out yet no one was very sympathetic. It ruined our 15th wedding anniversary special stay. The vast majority of revellers in the DJ area/bar were not hotel guests of course, hence i can only presume the hotel values it's cocktail drinkers more than it's hotel guests. If i'd known i was staying at a night club i would've booked somewhere more suitable for our visit. I will not be returning to The Sanderson.
5 out of 5
Recommended
for Everyone
by A verified traveller from B

Surpassed all expectations !!!!!

Posted 24-Jun-2015
It was my first time In London with family and boy it was very worth it. The hotel had spacious room and bathroom.its got ...excellent location and most well mannered n well trained staff that will take care of you from the time you arrive to the minute you leave👍👍👍👍 the Manager mrJose was too good n a tru professional ... Way we were treated was nothing less then royalties😄👍
Comment from Hotel Management
03-Jul-2015 by Grant, Hotel Management
We are delighted to have surpassed your expectations! Thanks for your kind words about Sanderson. Jose is fabulous and really does all he can to help guests have a truly enjoyable stay so he will be thrilled you found him helpful. We hope you come back to stay at Sanderson again soon.
5 out of 5
Recommended
for Everyone
by A verified traveller from Boston, MA

Heaven in a hotel!

Posted 20-Jun-2015
I loved this hotel! I can't wait to return. Yes, it's funky - and it's also extremely comfortable, even luxurious. The room was fabulous, the bed immensely comfortable, the evening blanket turn-down came with a small lit candle, the tea and coffee maker in the room was superb - with Starbuck's coffee! The glass walled bathroom meant that I could watch tv while showering, which was great fun. All the amenities were first rate. The dining room is excellent, though breakfast service gets bogged down when the room is not quite full. And the location is ideal - walking distance to West End theatres, Oxford Street shopping, British Museum (among others). The staff was friendlier than any place I've stayed. And the air conditioning is fabulous - and utterly silent. If there weren't so many things to do in London, I'd love to stay in my room or visit the excellent spa.
Comment from Hotel Management
03-Jul-2015 by Grant, Hotel Management
Thank you for your fabulous review! It is great to read that you loved everything about Sanderson. We hope the next time you stay you get more time to relax and unwind in our comfy rooms and also try out the fantastic treatments in the agua spa as we are sure you will be impressed! We look forward to welcoming you back to Sanderson.
5 out of 5
Recommended
for Everyone
by A verified traveller

Posted 24-May-2015
Great hotel. Very helpful people. Great experience.
5 out of 5
Recommended
for Couples
by Florence

This traveller left a rating score only Posted 17-May-2015 on Hotels
5 out of 5
Recommended
for Couples
by Christopher from Swindon

Cool & stylish hotel in a great location for shops

Posted 12-May-2015 on Hotels
We stayed here for our one night for our 1st Wedding Anniversary and were not disappointed. A cool and modern hotel, excellent service and fantastic facilities. Check in was efficient and we were given a free upgrade to a deluxe room and the reception assistant sent up some free champagne to celebrate our anniversary! The Mad Hatters Afternoon tea was superb and the Long Bar has a great cocktail list and good music in the evening. Highly recommended and will definitely visit again.
2 out of 5
Recommended
for Business Travellers
by Zuber from Strasbourg

Moyen avec excellente réputation

Posted 08-May-2015 on Hotels
Séjour excellent mais vraiment déçu de la réalisation de Mr Stark
5 out of 5
Recommended
for Personal Event
by Nelson from Los Angeles

I'm definitely coming back!

Posted 02-May-2015 on Hotels
I loved the Sanderson. I would definitely stay there again. Great accommodations and friendly staff. Location was ideal.
5 out of 5
Recommended
for Everyone
by A verified traveller from New York

Close to Oxford street

Posted 21-Apr-2015
I stayed in this hotel because it is close to an event that I needed to attend. Even though it is just off Oxford Street it is very quite around the hotel. The room I stayed was decent size and clean. The hotel is designed with 1990s Scandinavian modern vision.
4 out of 5
Recommended
for Couples
by mark from Billricky

Dirty room

Posted 02-Apr-2015 on Hotels
Very nice by bathroom wos not cleaned proply