On our way to the property from the airport I received a email stating that that the property manager has cancelled our reservation without explanation, A party of four including a 2 year old toddler with nowhere to go in a rainy cold London weather we were forced to return to the airport while we scrambled to find other means of lodging, with the London marathon taking place it was very hard finding accommodation which we had to settle for a uncomfortable environment for our week of stay. Horrible