The check-in at this hotel was excellent, the lady was extremely welcoming and friendly and couldn’t have done much more to make it a seamless experience.
Room was fine but honestly very average, have stayed in Radisson before and been much more blown away. Bathroom was small & shower more like a tap. Curtains didn’t close properly so light came in which was irritating, especially when trying to get back to sleep at 6am after the fire alarm wake up call. Decor is a bit dated and the bar is a bit lame for a hotel, I would personally expect a bit more options on the menu, especially alcohol free options as so many are opting for alcohol free now.
Hotel location is fantastic, serviced by plenty of tube stops, close to Albert hall, really clean area, short walk to the museums.
Fire alarm did go off at 5.30 due to another guests lack of responsibility, this absolutely can’t be helped so no complaints however - there was a gentleman frantically sorting the situation and his colleague who looked more inconvenienced by the concerned guests in his reception, he didn’t even acknowledge us when we first appeared. Didn’t bother to confirm it was a false alarm until prompted and just seemed irritated by us being worried. The Second Gentleman who was dealing with the room and investigating was however, fantastic and can’t thank him another. Check-out lady on reception was also very apologetic and very sweet.
Breakfast was actually great & personally would recommend booking!