Title: Phoenix Hotel Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=2114&destination=London%2C+England%2C+United+Kingdom&selected=11006&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Phoenix Hotel Guests start their mornings with a hearty breakfast before exploring Kensington Gardens or relaxing with a drink at the hotel's welcoming bar ## Photo gallery for Phoenix Hotel ![Front of property - Phoenix Hotel (London)](https://images.trvl-media.com/lodging/1000000/20000/11100/11006/09540bb2.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Bar (on property) - Phoenix Hotel (London)](https://images.trvl-media.com/lodging/1000000/20000/11100/11006/db2098da.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Reception - Phoenix Hotel (London)](https://images.trvl-media.com/lodging/1000000/20000/11100/11006/2d7b3aa6.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Exterior - Phoenix Hotel (London)](https://images.trvl-media.com/lodging/1000000/20000/11100/11006/c05b2f9a.jpg?impolicy=resizecrop&rw=297&ra=fit) ![In-room safe, desk, blackout curtains, iron/ironing board - Phoenix Hotel (London)](https://images.trvl-media.com/lodging/1000000/20000/11100/11006/222957f3.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Phoenix Hotel, near Kensington Palace and Hyde Park, offers dry cleaning, a bar, and a restaurant. Helpful staff provide concierge services and luggage storage. Rooms include free WiFi. Visitors particularly appreciate the quality breakfast. ## Reviews 8.8 Excellent ## Popular amenities - Business services - Bar - Laundry room - Housekeeping £131 includes taxes & fees 25 Mar - 26 Mar ## Check prices for these days [Tonight ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-22&endDate=2026-03-23&selected=11006&PinnedHotelID=11006&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-22&endDate=2026-03-23&selected=11006&PinnedHotelID=11006&HadPinnedHotel=true®ionId=-1&adults=2) [Tomorrow ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-23&endDate=2026-03-24&selected=11006&PinnedHotelID=11006&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-23&endDate=2026-03-24&selected=11006&PinnedHotelID=11006&HadPinnedHotel=true®ionId=-1&adults=2) [This weekend ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-27&endDate=2026-03-29&selected=11006&PinnedHotelID=11006&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-27&endDate=2026-03-29&selected=11006&PinnedHotelID=11006&HadPinnedHotel=true®ionId=-1&adults=2) [Next weekend ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-03&endDate=2026-04-05&selected=11006&PinnedHotelID=11006&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-03&endDate=2026-04-05&selected=11006&PinnedHotelID=11006&HadPinnedHotel=true®ionId=-1&adults=2) ## Room options All rooms 1 bed 3+ beds 2 beds Showing 8 of 8 rooms ### View all photos for Standard Single Room (1 Single Bed) ![Standard Single Room (1 Single Bed) | In-room safe, desk, blackout curtains, iron/ironing board](https://images.trvl-media.com/lodging/1000000/20000/11100/11006/9aa69b7f.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Single Room (1 Single Bed) 8.2 Very good 53 reviews - Sleeps 1 - 1 Single Bed ### View all photos for Standard Triple Room ![Standard Triple Room | In-room safe, desk, blackout curtains, iron/ironing board](https://images.trvl-media.com/lodging/1000000/20000/11100/11006/db9e1d76.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Triple Room 8.4 Very good 9 reviews - 1 bedroom - Sleeps 3 - 3 Single Beds ### View all photos for Exclusive Single Room (Small) ![Exclusive Single Room (Small) | In-room safe, desk, blackout curtains, iron/ironing board](https://images.trvl-media.com/lodging/1000000/20000/11100/11006/978b8651.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Exclusive Single Room (Small) 8.0 Very good 30 reviews - 1 bedroom - Sleeps 1 - 1 Double Bed ### View all photos for Executive Double Room ![Executive Double Room | In-room safe, desk, blackout curtains, iron/ironing board](https://images.trvl-media.com/lodging/1000000/20000/11100/11006/ca74cfda.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Executive Double Room 8.4 Very good 7 reviews - Sleeps 2 - 1 King Bed ### View all photos for Executive Twin Room ![Executive Twin Room | In-room safe, desk, blackout curtains, iron/ironing board](https://images.trvl-media.com/lodging/1000000/20000/11100/11006/a002c11b.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Executive Twin Room 9.4 Exceptional 6 reviews - Sleeps 2 - 2 Single Beds ### View all photos for Standard Double Room, 1 Double Bed ![In-room safe, desk, blackout curtains, iron/ironing board](https://images.trvl-media.com/lodging/1000000/20000/11100/11006/222957f3.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Double Room, 1 Double Bed 8.8 Excellent 13 reviews - Sleeps 3 - 1 Double Bed ### View all photos for Standard Twin Room, 2 Single Beds ![In-room safe, desk, blackout curtains, iron/ironing board](https://images.trvl-media.com/lodging/1000000/20000/11100/11006/c2d2e354.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Twin Room, 2 Single Beds 9.0 Wonderful 13 reviews - Sleeps 3 - 2 Single Beds ### View all photos for Standard Quadruple Room, 1 Bedroom ![In-room safe, desk, blackout curtains, iron/ironing board](https://images.trvl-media.com/lodging/1000000/20000/11100/11006/9fb5fe97.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Quadruple Room, 1 Bedroom 7.0 Good 2 reviews - 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Free Wi-Fi - Restaurant - Breakfast available - Business services 7.6 Good 1,006 reviews £113 includes taxes & fees 5 Apr - 6 Apr [](https://www.expedia.co.uk/London-Hotels-Thistle-Bloomsbury-Park.h5118.Hotel-Information?chkin=2026-4-5&chkout=2026-4-6&rm1=a2®ionId=178279&destination=London (and vicinity)&destType=MARKET&latLong=51.507538,-0.127804&searchId=d7150984-86b3-4e98-b896-775bdd36cd32&top_cur=GBP) ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FLondon-Hotels-Phoenix-Hotel.h11006.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FLondon-Hotels-Phoenix-Hotel.h11006.Hotel-Information) ## About the area Located in London City Centre, a neighbourhood in London, Phoenix Hotel is near a metro station. Oxford Street and Kensington High Street are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Hyde Park and Kensington Gardens. Looking to enjoy an event or a game? See what's going on at Royal Albert Hall or Stamford Bridge Stadium. Guests love the hotel's convenience for public transportation: Bayswater Underground Station is 3 minutes on foot and Queensway Underground Station is 6 minutes. [Visit our London travel guide](https://www.expedia.co.uk/London.dx178279) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C51.51364%2C-0.18950&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=3tlLHhP8vJGaBLjc4QYBnenLk7A=) 1-8 Kensington Gardens Square, London, England, W2 4BH ### What's nearby - ![If you go to Portobello Road in London it’s obligatory to photograph this antiques and vintage store! It’s well worth a good rummage inside too..](https://images.trvl-media.com/place/2114/2d74ef22-121e-41e4-b71e-2794451b9397.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Westbourne Grove 1 min walk \- 0.0 miles - ![Kensington Gardens showing heritage architecture, a statue or sculpture and heritage elements](https://images.trvl-media.com/place/6079011/e71224c6-2c7f-4637-8e28-dedbb8f5129c.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Kensington Gardens 5 min walk \- 0.3 miles - ![Portobello Road Market which includes outdoor art](https://images.trvl-media.com/place/501563/957f798e-2ed6-4640-95c6-07adae3786b2.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Portobello Road Market 9 min walk \- 0.5 miles - ![Hyde Park featuring a garden, a river or creek and watersports](https://images.trvl-media.com/place/507738/66d59579-a9fc-4a02-8886-325e585c864b.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Hyde Park 13 min walk \- 0.7 miles - Queensway 1 min walk \- 0.1 miles ### Getting around - Bayswater Underground Station 3 min walk - London Paddington Station 15 min walk - Heathrow Airport (LHR) 41 min drive ### Restaurants - Prince Alfred 2 min walk - Bella Italia 2 min walk - Bayswater Arms 2 min walk - Patisserie Valerie 4 min walk - Gold Mine 2 min walk ## About this property ### Phoenix Hotel Hotel near Hyde Park Close to Kensington Palace and Kensington Gardens, Phoenix Hotel provides dry cleaning/laundry services, a bar and a restaurant. Guests can connect to free in-room WiFi. Other perks at this hotel include: - A TV in reception, a computer station and luggage storage - A front desk safe, a lift and a banquet hall - A 24-hour front desk, coffee/tea in reception and concierge services - Guest reviews say great things about the breakfast, overall value and helpful staff Room features All 125 rooms offer comforts such as free WiFi and safes. Guests reviews give good marks for the clean rooms at the property. Other amenities include: - Bathrooms with showers and free toiletries - Electric kettles, heating and daily housekeeping ## Similar properties ![Exterior](https://images.trvl-media.com/lodging/3000000/2550000/2542000/2541929/c761886d.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Tudor Court Hotel London City Centre - Free Wi-Fi - Room service - Housekeeping - 24/7 front desk 8.6 Excellent 2,342 reviews £68 includes taxes & fees 12 Apr - 13 Apr [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-12&endDate=2026-04-13&selected=2541929&PinnedHotelID=2541929&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/1000000/890000/888900/888830/c5b626b1.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### London House Hotel London City Centre - Free Wi-Fi - Air-conditioning - Breakfast available - Housekeeping 8.8 Excellent 1,001 reviews £121 includes taxes & fees 23 Mar - 24 Mar [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-23&endDate=2026-03-24&selected=888830&PinnedHotelID=888830&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/10000000/9580000/9577200/9577114/2ecf5c2b.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Mitre House Hotel London City Centre - Breakfast included - Parking included - Free Wi-Fi - Bar 8.2 Very good 2,366 reviews £99 includes taxes & fees 29 Mar - 30 Mar [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-29&endDate=2026-03-30&selected=9577114&PinnedHotelID=9577114&HadPinnedHotel=true®ionId=-1&adults=2) ![View from room](https://images.trvl-media.com/lodging/1000000/540000/534000/533987/dd960b73.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Kensington Gardens Hotel London City Centre - Free Wi-Fi - Laundry room - Housekeeping 8.4 Very good 938 reviews £114 includes taxes & fees 24 Mar - 25 Mar [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-24&endDate=2026-03-25&selected=533987&PinnedHotelID=533987&HadPinnedHotel=true®ionId=-1&adults=2) ![Executive Room Newly Refurbished | In-room safe, iron/ironing board, free WiFi, bed sheets](https://images.trvl-media.com/lodging/1000000/10000/7300/7238/2512d18e.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Central Park Hotel London City Centre - Free Wi-Fi - Breakfast available - Business services - Bar 7.4 Good 2,378 reviews £58 includes taxes & fees 12 Apr - 13 Apr [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-12&endDate=2026-04-13&selected=7238&PinnedHotelID=7238&HadPinnedHotel=true®ionId=-1&adults=2) ![Garden](https://images.trvl-media.com/lodging/1000000/530000/520900/520898/fa67c076.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Vancouver Studios London City Centre - Kitchen - Free Wi-Fi - Laundry room - Gym 9.0 Wonderful 1,052 reviews £110 includes taxes & fees 23 Mar - 24 Mar [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-23&endDate=2026-03-24&selected=520898&PinnedHotelID=520898&HadPinnedHotel=true®ionId=-1&adults=2) ![Breakfast, lunch, dinner served; 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check-in end time: anytime Minimum check-in age - 18 ### Check-out Check-out before 11 AM ### Special check-in instructions Front desk staff will greet guests on arrival at the property Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets Pets not allowed ### Children and extra beds Children are welcome Rollaway/extra beds are not available. ### Payment types at the property ## Important information ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation This property accepts credit cards, mobile payments and cash Air conditioning is not provided Noise-free guestrooms cannot be guaranteed Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### Property is also known as Phoenix Hotel Hotel Best Western Phoenix Hotel London Best Western Phoenix London Hotel Best Western Phoenix Phoenix Hotel Best Western Phoenix Hotel London Phoenix London Phoenix Hotel London England Phoenix Hotel London, England Phoenix Hotel London Phoenix Hotel Hotel London ## Frequently asked questions ### Is Phoenix Hotel pet-friendly? ### How much does it cost to stay at Phoenix Hotel? ### How much is parking at Phoenix Hotel? ### What time is check-in at Phoenix Hotel? ### What time is check-out at Phoenix Hotel? ### Where is Phoenix Hotel located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Phoenix Hotel Reviews 8.8 ### Excellent All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 9.2 Cleanliness ### 8.4 Amenities ### 9.2 Staff & service ### 8.6 Property conditions & facilities 10 - Excellent 529 8 - Good 368 6 - Okay 80 4 - Poor 16 2 - Terrible 11 ## Reviews Verified ### 10/10 Excellent #### kate 18 Mar 2026 Liked: Cleanliness Super location and very friendly staff ##### kate Stayed 2 nights in Mar 2026 Verified ### 8/10 Good #### Divareo 15 Mar 2026 Liked: Cleanliness, staff & service, amenities, property conditions & facilities I liked the place , i would return … more towels are needed though, more so in a none touristy area but very close to the train station and many shops ##### Divareo Stayed 2 nights in Feb 2026 Verified ### 10/10 Excellent #### ALAN 3 Feb 2026 Liked: Cleanliness, property conditions & facilities First room was quite noisy, was able to change rooms to a much quiter location. Breakfast was varied and filling. Location is great, multiple restaurants and few minutes to Bayswater tube stop. ##### ALAN Stayed 10 nights in Jan 2026 Verified ### 10/10 Excellent #### John-Paul 19 Nov 2025 Liked: Cleanliness, staff & service, amenities Lovely room, helpful staff ##### John-Paul Stayed 1 night in Nov 2025 Verified ### 10/10 Excellent #### Harriette 26 Oct 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great hotel in a really convenient location close to lots of shops and restaurants as well as stations. ##### Harriette Stayed 1 night in Oct 2025 Verified ### 10/10 Excellent #### Ann-Mary 3 Nov 2025 Liked: Cleanliness, amenities, property conditions & facilities The place was lovely! The staff was friendly and helpful. My room had everything I needed from an electric tea kettle to a Nespresso and perfect little cookies to comfort my tummy. AND the bed was comfortable! ##### Ann-Mary Stayed 3 nights in Oct 2025 Verified ### 8/10 Good #### Peter 29 Aug 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Nice clean hotel with breakfast included. Room is a little small, but It was the ideal location for my current trip, would definitely stay there again ##### Peter Stayed 3 nights in Aug 2025 Verified ### 10/10 Excellent #### Gerald 28 Sept 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Friendly staff ##### Gerald Stayed 4 nights in Sep 2025 Verified ### 8/10 Good #### Maren 15 Dec 2024 Liked: Cleanliness, staff & service, property conditions & facilities Great continental breakfast and the location is perfect! ##### Maren Stayed 3 nights in Dec 2024 Verified ### 10/10 Excellent #### Knut 17 Jun 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Very friendly staff ##### Knut Stayed 2 nights in Jun 2025 Verified ### 10/10 Excellent #### Mustafa 1 Jun 2025 Super clean and good hotel. Highly recommend to everyone to stay here. A lot of value for your money. ##### Mustafa Stayed 1 night in May 2025 Verified ### 6/10 Okay #### Navdeep 26 Mar 2025 Liked: Staff & service Great location ##### Navdeep Stayed 1 night in Mar 2025 Verified ### 10/10 Excellent #### Joel 3 Nov 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Lovely simple hotel in a great location. ##### Joel Stayed 1 night in Nov 2024 Verified ### 10/10 Excellent #### John 1 Sept 2025 Liked: Cleanliness, staff & service, property conditions & facilities This Hotel was in a great location to the Tube and it was also very walkable through Kensington Park. The room was very clean and comfortable. The included breakfast was very good. We had a daily cleaning service for our room. I would highly recommend The Phoenix Hotel for a stay in London. ##### John Stayed 6 nights in Aug 2025 Verified ### 10/10 Excellent #### Rita 1 Jun 2025 Liked: Cleanliness, amenities, property conditions & facilities Comfortable room. Great location. Friendly staff. ##### Rita Stayed 9 nights in May 2025 Verified ### 10/10 Excellent #### Juanita 25 Mar 2025 Liked: Cleanliness, staff & service, property conditions & facilities Great breakfast, excellent customer service ☺️ ##### Juanita Stayed 3 nights in Mar 2025 Verified ### 10/10 Excellent #### Cassie 1 Jun 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Relaxing and Wonderful. The room, service, Breakfast and people were ALL lovely. I would for sure love to stay at the Phoenix on my next visit to London.:0 Thank you! ##### Cassie Stayed 2 nights in May 2025 Verified ### 8/10 Good #### Fabien 19 Mar 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Small room but an excellent value given the convenient location. Nice breakfast. ##### Fabien Stayed 2 nights in Mar 2025 Verified ### 10/10 Excellent #### Pam 14 Jan 2025 Great position, clean, good breakfast. ##### Pam Stayed 2 nights in Jan 2025 Verified ### 8/10 Good #### Keiji 18 Jun 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Hotel was affordable, clean, and sufficient. All hotels in London are overpriced but this hotel was reasonable compare to other hotels, although far too expensive if it was located outside of London. hotel is clean so if you are looking for affordable, clean, safe hotel, this is the place to go to. ##### Keiji Stayed 3 nights in Jun 2025 Verified ### 10/10 Excellent #### Gustavo 19 Jul 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great service and breakfast! ##### Gustavo Stayed 2 nights in Jul 2024 Verified ### 10/10 Excellent #### Leanne 26 Apr 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Loved it! The staff, location and updated rooms are wonderful! this is my second time here and i’ll be back! The breakfast is quite good too. ![](https://a.travel-assets.com/ugc/hotel-reviews/b00164b7-f9ca-47fb-8c82-383fa63fe6d3-1745682636099.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Leanne Stayed 3 nights in Apr 2025 Verified ### 8/10 Good #### andreas 1 Aug 2024 Liked: Cleanliness, staff & service, amenities nice staff, breakfast buffet with lots of options ##### andreas Stayed 2 nights in Jul 2024 Verified ### 10/10 Excellent #### Maria 22 Mar 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The property is located in one of the best areas in London to stay at, very convenient as it is close to an underground station, next to restaurants, shops, supermarkets, bakeries, pubs. The staff was very friendly and helpful! ##### Maria Stayed 2 nights in Feb 2025 Verified ### 8/10 Good #### Colleen 6 Apr 2025 Liked: Cleanliness Nice place! Great location ! 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