Apartment, 3 Bedrooms | Private kitchen | Full-sized fridge, microwave, oven, electric kettle
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Reviews of OYO Home Shoreditch Executive Deluxe 3 Bedroom

OYO Home Shoreditch Executive Deluxe 3 Bedroom
33 Old Nichol Street, London, England

Reviews

5.6
Rating 10 - Excellent. 3 out of 18 reviews" "
Rating 8 - Good. 3 out of 18 reviews" "
Rating 6 - Okay. 4 out of 18 reviews" "
Rating 4 - Poor. 3 out of 18 reviews" "
Rating 2 - Terrible. 5 out of 18 reviews" "

5.8/10

Cleanliness

4.8/10

Staff & service

3.0/10

Amenities

5.8/10

Property conditions & facilities

Reviews

2/10 Terrible

Philip

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2019

6/10 Okay

Abi

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Jul 2019
Response from Ammy on 30 Jul 2019
Hi, Thanks a lot for staying with us. Hope to host you soon. Looking forward to your continuous love and support :) Regards, Ammy.

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, property conditions & facilities
The location is fabulous, the rooms are spacious with clean modern decor. We appreciated the kitchen, having toiletries. The booking and check-in were easy.
Stayed 3 nights in Jul 2019
Response from Ammy on 15 Jul 2019
Hi! Thanks a lot for staying with us. Looking forward to hosting you soon. Regards, Ammy

6/10 Okay

Verified traveller

Travelled with group
Disliked: Staff & service, amenities
The pillows were so thin we had to use couch cushions to sleep at night. Overall it was clean but very broken down. Not as clean as it looks in the pictures. No one could figure out the shower so we ended up splashing water from the faucet on ourselves. To get the keys you had to go to an unfriendly shop keep who gave me the keys while his other associate kept yelling at me to move.
Stayed 5 nights in Jun 2019

6/10 Okay

Patrik, Prague

Disliked: Staff & service, amenities
I will sum this up by pros and cons. The biggest plus is the location (just 10 minutes of walk from Liverpool street) and 3 bedrooms which are comfortable enough. The price was OK for 6 people. Now the cons: The first night there was alarm at the front door beeping the whole day. Then somebody turned it off and started again at like 6AM so we could not sleep. Host is unreachable on any of the provided phones or even through Expedia. The kitchen is not equipped properly so you will not cook anything there (cloth is missing) and they provided just 1 small shampoo and 1 small soap (hotel style) for 6 people for 3 night. We would need at least 6 of each as a minimum. Overall disappointing.
Stayed 3 nights in Apr 2019
Response from OYO on 12 Jun 2019
Thank you for your feedback . It is useful to know what went wrong so we can improve our service. Hopefully next time you will have a better stay.

4/10 Poor

marshall

Disliked: Cleanliness, staff & service, property conditions & facilities
Poor
When we arrived we could not get into the property so we rang customer service which took an hour to get through. Once we finally got into property the property had not been cleaned, beds were still not made after previous night. The sheets wernt even changed after the people who stayed there before us.
Stayed 2 nights in Mar 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
What a great place to stay with friends!
Fantastic location. I would not stay there for a family trip but would be a great place for sure to spend with friends. They have everything a house should have. Quite basic but everything working in order. The service is great because is simple and precise. I did not have any problem but it gives me the feeling that if I did have, the people in charge would respond promptly.
Stayed 6 nights in Jan 2019
Response from Delia on 5 Feb 2019
Thanks so much for the review and we're happy you enjoyed your stay! Looking forward to hosting you again

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Staff & service
Non siamo riusciti a fare il check in e alle 24 ci siamo dovuti trovare una nuova struttura
Stayed 2 nights in Oct 2019

10/10 Excellent

Eleonora

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Buona struttura
Comodo per una famiglia di sei persone Tre camere molto grandi bagno e cucina Appartamento al 2 piano in zona tranquilla vicino alla fermata della metro e a 13 minuti dalla stazione di Liverpool Noi abbiamo solo dormito senza usufruire di nulla ma c’è dalla lavatrice al phono per capelli
Stayed 1 night in Aug 2019
Response from Barbara on 10 Aug 2019
Felicissimo di sentire le tue parole di lode, Eleonora! Ci assicureremo di fornire un servizio coerente anche in futuro. Buona giornata avanti :) Saluti, Barbara

4/10 Poor

Rikard

Disliked: Cleanliness, staff & service, property conditions & facilities
Great disappointment
Omöjligt att få tag på de som tillhandahåller nycklar och lägenhet. De svarade inte på några av våra frågor innan eller under vår vistelse. Ren tur att vi met hotels.coms hjälp kunde få vår bokning bekräftad. Tyvärr väldigt ostädat vid ankomst. Var väldigt lyhört i en stökig trapp och utifrån hördes allt på en gata med mycket rörelse, motorcykelparkering precis utanför vårt fönster etc. Inget fungerande Wi-fi samt att vi endast kunde få en nyckel. Detta i en lägenhet med sovplats för 6 personer!
Stayed 6 nights in May 2019
Response from OYO on 12 Jun 2019
We are sorry you had this experience. We tent to send guests codes 2 days before arrival , so they can collect their keys. There is WIFI in all the flats and I do not understand why you are saying it was not working. Thank you anyway for your feedback and we are improving our services every day

2/10 Terrible

Frederic

Disliked: Cleanliness, staff & service, property conditions & facilities
A fuir
Gros soucis à l arrivée, les clefs sont données par un commerçant à côté et en arrivant l appartement était déjà occupé, résultat il a fallu attendre 2h du matin pour avoir une solution, inadmissible et à fuir absolument Je ne parle même pas des cafards dans la cuisine
Stayed 2 nights in May 2019
Response from OYO on 12 Jun 2019
We are sorry about your experience. There was a technical issue, an overbooking which we were not aware of and this is why you found someone else in the flat, Your booking did not come through, and these things do not happen often.We hope next time we can offer you a great experience.

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dette var et sted som det ikke var mulig å få nøkler til leiligheten jeg hadde bestilt . Jeg måtte skaffe meg et hotellrom et annet sted. Frarådes alle
Stayed 2 nights in May 2019

6/10 Okay

Verified traveller

Stayed 2 nights in Apr 2019
Response from OYO on 12 Jun 2019
Thank you for your feedback and we are working hard to improve our services. Looking forward to hosting you again

2/10 Terrible

Mathieu

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Gestion de l’établissement scandaleuse
Nous avons dû payer en ligne pour cet établissement sous prétexte qu’il ne possède pas de réception alors que nous avions choisi l’option de paiement sur place. Dès lors que nous avons procédé au paiement nous n’avons plus jamais eu de nouvelles du gérant. Nous n’avons donc pas pu passer le week-end dans cet hôtel et avons dû trouver et payer un autre hôtel au dernier moment sur place. Tout simplement scandaleux.
Stayed 3 nights in Apr 2019
Response from OYO on 12 Jun 2019
Hi , Thank you for your feedback and we are sorry you had an unpleasant experience. We never charged guests without accommodating them and I am sure you were refunded for this inconvenience. We hope this will never happen again.

8/10 Good

Niklas

Liked: Cleanliness, staff & service, room comfort
Stayed 4 nights in Mar 2019

4/10 Poor

marika

Liked: Cleanliness, property conditions & facilities
Disliked: Room comfort
Som att sova i en bar
Lägenheten var rymlig och fin och låg bra till med närhet till det mesta, men det var som att sova på en pub. Fredag och lördag var det någon i huset som hade fest/efterfest med skrik och gap ända fram till 7.00 på morgonen så vi fick inte sova en blund. Väldigt lyhört och de stod i trappuppgången med dörren uppställd. Känns som vi förlorade 2 dygn eftersom man blev så trött. Söndag & måndag däremot var det lugnt och skönt.
Stayed 4 nights in Feb 2019

10/10 Excellent

Michael Kofi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Top!!!
Neue saubere und gepflegte Unterkunft. 3 Schlafzimmer (mehr als benötigt) inclusive voll eingerichteter Küche. WLAN vorhanden. Top Anbindung. 2 Min zu Bus und U Bahn.
Stayed 3 nights in Feb 2019

10/10 Excellent

Mia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Dec 2018
Response from Ritesh on 30 Dec 2018
Love to hear this, Mia! It’d be great if you can spread the word among your circle. Have a pleasant day ahead :) Regards, Ritesh