Title: Normandie Hotel Reviews, Deals & Photos 2025 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Normandie Hotel Hotel with a 24-hour front desk, 8-minute walk to Hyde Park ![Exterior](https://images.trvl-media.com/lodging/2000000/1570000/1564600/1564541/b7be701e.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Restaurant](https://images.trvl-media.com/lodging/2000000/1570000/1564600/1564541/9ea0340c.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Lobby](https://images.trvl-media.com/lodging/2000000/1570000/1564600/1564541/6b43106f.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Standard Double Room, Ensuite](https://images.trvl-media.com/lodging/2000000/1570000/1564600/1564541/f66d7035.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Lobby](https://images.trvl-media.com/lodging/2000000/1570000/1564600/1564541/8263a4ba.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies The Normandie Hotel, near Hyde Park and Marble Arch, offers travelers a warm welcome. Guests enjoy free WiFi in public areas, and the knowledgeable multilingual staff is ready to provide guidance, making navigating London effortless. 5.4 ## Popular amenities - 24/7 front desk - Free WiFi - Business services £75 includes taxes & fees 19 Nov - 20 Nov ## Room options ### Check availability for these dates Tonight [Nov 16 - Nov 17](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-16&endDate=2025-11-17&selected=1564541&PinnedHotelID=1564541&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-16&endDate=2025-11-17&selected=1564541&PinnedHotelID=1564541&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Nov 17 - Nov 18](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-17&endDate=2025-11-18&selected=1564541&PinnedHotelID=1564541&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-17&endDate=2025-11-18&selected=1564541&PinnedHotelID=1564541&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Nov 21 - Nov 23](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-21&endDate=2025-11-23&selected=1564541&PinnedHotelID=1564541&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-21&endDate=2025-11-23&selected=1564541&PinnedHotelID=1564541&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Nov 28 - Nov 30](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-28&endDate=2025-11-30&selected=1564541&PinnedHotelID=1564541&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-28&endDate=2025-11-30&selected=1564541&PinnedHotelID=1564541&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 4 of 4 rooms ![Triple Room, Ensuite](https://images.trvl-media.com/lodging/2000000/1570000/1564600/1564541/81867f13.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Triple Room, Ensuite ### Highlights Heating Separate bedroom Private bathroom Coffee/tea maker Digital channels Desk - 150 sq ft - 1 bedroom - Sleeps 3 - 1 Single Bed and 1 Double Bed ![Standard Twin Room, Ensuite](https://images.trvl-media.com/lodging/2000000/1570000/1564600/1564541/795abf7b.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Twin Room, Ensuite ### Highlights Heating Separate bedroom Private bathroom Coffee/tea maker Desk - 97 sq ft - 1 bedroom - Sleeps 2 - 2 Single Beds ![Single Room, Ensuite](https://images.trvl-media.com/lodging/2000000/1570000/1564600/1564541/7e025dc0.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Single Room, Ensuite ### Highlights Separate bedroom Private bathroom Coffee/tea maker Desk - 80 sq ft - 1 bedroom - Sleeps 1 - 1 Single Bed ![Standard Double Room, Ensuite](https://images.trvl-media.com/lodging/2000000/1570000/1564600/1564541/f66d7035.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Double Room, Ensuite ### Highlights Heating Separate bedroom Private bathroom Coffee/tea maker Desk - 97 sq ft - 1 bedroom - Sleeps 2 - 1 Double Bed ## You may also like Ad ![Exterior](https://images.trvl-media.com/lodging/8000000/7920000/7916000/7915983/c19a7c2f.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### DoubleTree by Hilton London - 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[Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FLondon-Hotels-Normandie-Hotel.h1564541.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FLondon-Hotels-Normandie-Hotel.h1564541.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C51.51638%2C-0.17108&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=SZ9CHg-Smpi5eix0mc1XyKF7YoA=) 96 Sussex Gardens, Paddington, London, England, W2 1UH #### What's nearby - The Grosvenor Victoria Casino London - 4 min walk - 0.3 miles - Hyde Park - 7 min walk - 0.4 miles - Kensington Gardens - 7 min walk - 0.4 miles - Paddington Central - 8 min walk - 0.4 miles - Marble Arch - 12 min walk - 0.7 miles #### Getting around - Paddington Underground Station - 5 min walk - London Paddington Station - 6 min walk - Heathrow Airport (LHR) - 49 min drive #### Restaurants - ‪Zanchi Korean Restaurant - ‬3 min walk - ‪It's All Greek to Me - ‬3 min walk - ‪Bonne Bouche Catering - ‬4 min walk - ‪The Heron - ‬3 min walk - ‪Costa Coffee - ‬4 min walk ## About this property ### Normandie Hotel Hotel near Hyde Park Close to Marble Arch and Kensington Gardens, Normandie Hotel has plenty to offer. Stay connected with free WiFi in public areas. Other perks at this hotel include: - Multilingual staff, luggage storage and a computer station - Smoke-free property and a 24-hour front desk ## Similar properties ![Front of property](https://images.trvl-media.com/lodging/1000000/120000/116000/115939/f1df2d57.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Wedgewood Hotel London City Centre - Free WiFi - 24/7 front desk 6.6 1,004 reviews £79 includes taxes & fees 17 Dec - 18 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-17&endDate=2025-12-18&selected=115939&PinnedHotelID=115939&HadPinnedHotel=true®ionId=-1&adults=2) ![Family Room, Private Bathroom | Iron/ironing board, free WiFi](https://images.trvl-media.com/lodging/12000000/11890000/11884600/11884511/3503c560.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Goodwood Hotel London City Centre - Free WiFi - Housekeeping 5.6 500 reviews £73 includes taxes & fees 17 Nov - 18 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-17&endDate=2025-11-18&selected=11884511&PinnedHotelID=11884511&HadPinnedHotel=true®ionId=-1&adults=2) ![In-room safe, blackout curtains, free WiFi, bed sheets](https://images.trvl-media.com/lodging/1000000/590000/582500/582415/781668ea.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Garden View Hotel London City Centre - 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Available in some public areas: Free WiFi ### Conveniences - 24-hour front desk - Luggage storage ### Guest services - Multilingual staff - No housekeeping service ### Business services - Computer station ### Accessibility - No lift ### More - Smoke-free property ## Policies ### Check-in Check-in start time: 3:00 PM; check-in end time: 10:00 PM Minimum check-in age - 18 ### Check-out Check-out before 11:00 AM ### Special check-in instructions Front desk staff will greet guests on arrival at the property ### Access methods Staffed front desk ### Pets Pets not allowed ### Children and extra beds Children are welcome ### Payment types at the property ## Important information ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards If you cancel your booking, you'll be subject to the property's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention This property does not have any lifts A car is not required for transport to and from this property ### Property is also known as Normandie Hotel London Normandie London Normandie Hotel London, England Normandie Hotel London Normandie London Hotel Normandie Hotel London London Normandie Hotel Hotel Normandie Hotel Normandie Hotel Normandie Hotel Hotel Normandie Hotel London Normandie Hotel Hotel London ## Frequently asked questions ### Is Normandie Hotel pet-friendly? > No, pets are not allowed at this property. ### How much does it cost to stay at Normandie Hotel? > As of 16 Nov 2025, prices found for a 1-night stay for 2 adults at Normandie Hotel on 19 Nov 2025 start from £75.05, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. [Choose your dates](https://www.expedia.co.uk/London-Hotels-Normandie-Hotel.h1564541.Hotel-Information?rfrr=HOT.HIS.question.link.click) for more accurate prices. ### What time is check-in at Normandie Hotel? > Check-in start time: 3:00 PM; check-in end time: 10:00 PM. ### What time is check-out at Normandie Hotel? > Checkout is at 11:00 AM. ### Where is Normandie Hotel located? > Located in London City Centre, this hotel is within a 10-minute walk of Hyde Park and Kensington Gardens. Marble Arch and Regent's Park are also within 1 mile (2 km). Paddington Underground Station is 5 minutes by foot and Edgware Road (Circle Line) Underground Station is 7 minutes. ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Normandie Hotel Reviews 5.4 All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 6.0 Cleanliness ### 8.0 Location ### 6.2 Staff & service ### 5.0 Eco-friendliness ### 5.0 Property conditions & facilities 10 - Excellent 53 8 - Good 157 6 - Okay 224 4 - Poor 174 2 - Terrible 176 ### 8/10 Good #### Bruce 9 Oct 2025 Liked: Cleanliness Clean and central ##### Bruce Stayed 1 night in Oct 2025 ### 4/10 Poor #### Adam 26 Aug 2025 Liked: Cleanliness Disliked: Staff & service, amenities, property conditions & facilities Shower stupid. kettle, burnt elements. no milk. Nobody on the desk to try and work things out. ##### Adam Stayed 2 nights in Aug 2025 ### 8/10 Good #### Matthew 11 Jul 2022 Liked: Cleanliness, staff & service Very basic room but met all of our needs. ##### Matthew Stayed 2 nights in Jul 2022 ### 4/10 Poor #### Gil 20 Jun 2025 Liked: Staff & service Disliked: Property conditions & facilities, room comfort #### Worst bed ever I have traveled a lot for over 20 years. This was the worst bed ever. You could feel the coil spring mattress killing your back and side. It also squeaked with every move. The shower temperature control spins around without changing the temperature. ##### Gil Stayed 1 night in Jun 2025 ### 10/10 Excellent #### Gillian 22 Sept 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Excellent Value for Central London Excellent value for fairly central London. No frills but very very clean & comforable & excellent out-of-hours-check in service. Ideally situated for London Tube & buses. Thank you ##### Gillian Stayed 1 night in Sep 2023 ### 8/10 Good #### Tony 28 Jan 2023 Disliked: Staff & service Good value fine room and facilities limited contact with staff ##### Tony Stayed 1 night in Jan 2023 ### 4/10 Poor #### Gloria 6 Jul 2024 Disliked: Cleanliness, staff & service, property conditions & facilities small, old, towels old ##### Gloria Stayed 2 nights in Jun 2024 ### 4/10 Poor #### Desmond 14 Aug 2024 Liked: Cleanliness, staff & service, property conditions & facilities The bed was terrible, almost through to the base, this was room 7 ##### Desmond Stayed 1 night in Aug 2024 ### 2/10 Terrible #### Verified traveller 12 Jul 2022 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Worst Hotel Ever Stay away from this hotel. Bedbugs, dirty sheets, non-existent service…I could go on and on. ##### Verified traveller Stayed 7 nights in Jul 2022 ### 6/10 Okay #### Zoe 2 Nov 2024 Disliked: Staff & service, property conditions & facilities, room comfort #### Not great hotel. The room is clean, but no kettle and cup or glass to make tea or coffee. And even there’s no Kleenex in the room. The bed was so old that you can feel springs in the bed against your back. ##### Zoe Stayed 3 nights in Oct 2024 ### 4/10 Poor #### Nigel 18 Feb 2025 #### Awful- Read The Reviews! No hot water all stay!!! No reception out of hours. Fire alarm at 2am but nobody to check it or cancel the sounders until someone turned up eventually. They cancelled the alarm, apologised, but didn’t stay to see if there was a fire, or if everyone was okay. ##### Nigel Stayed 3 nights in Feb 2025 ### 6/10 Okay #### Camilla 25 Jan 2023 Disliked: Staff & service, property conditions & facilities Could not reach the staff when needed, not on the desk or on the phone. Had some trouble with the shower, staff did not answering on emails or phone. Good location in Paddington. ##### Camilla Stayed 5 nights in Jan 2023 ### 4/10 Poor #### Nik 2 Nov 2023 Liked: Cleanliness, staff & service #### Poor wifi Hotel was fine for a budget hotel. What was disappointing was the wifi. Almost no signal and when there was it was ery slow. ##### Nik Stayed 1 night in Nov 2023 ### 2/10 Terrible #### Hiroshi 10 Oct 2023 Pay attention to checking time. It is 22:00. ##### Hiroshi Stayed 1 night in Oct 2023 ### 2/10 Terrible #### Wayne 23 Apr 2023 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Not satisfactory Avoid this hotel. There was nobody at the reception desk when I arrived at 5 pm. I had to wait outside for hours. ##### Wayne Stayed 3 nights in Apr 2023 ### 2/10 Terrible #### Roscina 4 Dec 2024 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Old. Rickety bed. No heating. Stained bedding Great location. But choose somewhere else. The bed spreads were very old and stained. One bed wobbled so much couldn’t sit on it let alone sleep. No flipping hot water. Cold showers in December is not good. No heating and portable heaters not up to much. Mattresses are cheap and old. I got spring marks just sleeping on them. If they just fixed stuff and got half decent mattresses it would be fine for the money. But gees DO NOT BOOK HERE ##### Roscina Stayed 2 nights in Dec 2024 ### 6/10 Okay #### Verified traveller 12 May 2023 Liked: Cleanliness, property conditions & facilities, room comfort Disliked: Staff & service #### Ghost Hotel with Invisible staff I stay in London each week for work and move around, well this place nice clean room etc, but no kettle coffee/tea as stated in my room description. Could not get hold of reception over 3 days as i wanted as above plus iron and hairdryer. Very basic. Dreadful customer service, well none exactly l didnt see anyone, won't stay again. ##### Verified traveller Stayed 2 nights in May 2023 ### 6/10 Okay #### Rod 3 Jul 2023 Liked: Cleanliness, staff & service #### Cheap and cheerful The hotel was ok for the price but a few things could easily be improved on. My shower only had hot water. I told the staff everyday but nothing was done to fix it. On the last day I was allowed to use a shower in another room. The mattress was quite lumpy and uncomfortable. ##### Rod Stayed 3 nights in Jun 2023 ### 4/10 Poor #### Nagma 1 Nov 2023 Liked: Staff & service Disliked: Amenities, property conditions & facilities Wanted a break away from the hustle and bustle of a hectic week at work with my husband, came across this hotel via Expedia, read the reviews some negative some positive, even the price was right. However I did not expect a cold shower!! Water was cold and when we tried to brave overselves to have a shower the shower tray filled up with water within minutes, this was due to the plug hole being slightly blocked. When we went out that night, there was no one to tell, so my husband said just leave it as we are only here for 2 nights. The only 2 things that were good was location and the beds were comfortable. ##### Nagma Stayed 2 nights in Oct 2023 ### 2/10 Terrible #### Annamaria 12 Dec 2023 Disliked: Cleanliness, property conditions & facilities The hotel is terrible: in the bathroom is impossibleto use the shower because there is not hot water. The room is very cold because the radiator does not work. At reception there is never someone who can help you if you need something or you want to ask an information. This is really a bad hotel, only the position is good for the nearness of the underground. ##### Annamaria Stayed 3 nights in Dec 2023 ### 2/10 Terrible #### Verified traveller 21 Feb 2023 Disliked: Cleanliness, staff & service, property conditions & facilities #### Avoid. No one in reception upon arrival. Note on door saying call number to check in, called the number several times and no answer. Had drag our luggage around with us for the whole day as we were unable to check in. Also they won’t let you leave your bags/luggage in the hotel upon check out. Awful inconvenience. ##### Verified traveller Stayed 4 nights in Feb 2023 ### 2/10 Terrible #### Alan 11 Oct 2023 Disliked: Cleanliness, staff & service, property conditions & facilities no one at check out when my son arrived. when he was given a room the bad was so badly broken it could not be slept in, he was given another very small room several floors up (no lift). shower was very dangerous - electric shocks, which he reported. would not recommend at all, cheap and cheerful is one thing - this was a whole other thing! ##### Alan Stayed 2 nights in Sep 2023 ### 4/10 Poor #### Martin 11 Jan 2023 Disliked: Staff & service, room comfort #### Low price but... Was given room at the very top with steep stairs and no lift. However, from that floor there was no separate fire exit, just the normal stairs. All doors were marked "keep fire doors shut" and all were jammed open. The central heating/radiators did not work and the provided small electrical heater could not work away the cold (the temperature outside was not very cold). At check-out (1 hour prior to limit) the reception was deserted and not even an opening, box or similar to put key into. Will not return. ##### Martin Stayed 1 night in Jan 2023 ### 2/10 Terrible #### Liza 7 Apr 2024 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Never again This hotel should never be on Hotels.com. The shower stall was the size of London’s telephone booth! Forget about amenities - none at all! We did not have cold water for the 1st 4 days. Reception was not manned 24 hrs, maybe 4 hrs a day only! No staff to report to. The cleaning lady who I happen to bumped into 1 afternoon (3 days after check-in) said it was not just us who are complaining. Other guests complained of the same nature as we saw them waiting at the entry hallway, waiting for any staff to talk/report the matter to. One rainy afternoon, we found guests waiting to check in at the front door. No one answers the phone, they said and they have been waiting! We will never stay at this hotel ever again nor recommend it to anyone! ##### Liza Stayed 6 nights in Mar 2024 ### 2/10 Terrible #### Verified traveller 20 Jul 2022 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Stay away if you have an alternative Terrible hotel. They say 24 hours checkin but my plane arrived late after 1am and I passed out at the hallway until 7am because I couldn’t reach anyone to give me the keys to my room. Furthermore, the employee at the reception refused to let my partner into the room as he arrived while I was sleeping even though he knew the room number and gave the employee my name and everything. As a last straw, they accepted a FedEx package that was addressed to me after I checked out even though I asked the receptionist to refuse it. They ignored my communication attempts for a week and then asked me to arrange a pick up service. So I’m left with international pick up + delivery fees for a package they shouldn’t have accepted. Terrible hotel, terrible service. 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