Title: Norfolk Plaza Reviews, Deals & Photos 2025 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Norfolk Plaza Edwardian hotel with 24-hour front desk and restaurant ![Restaurant](https://images.trvl-media.com/lodging/1000000/530000/527400/527354/053bc535.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Property grounds](https://images.trvl-media.com/lodging/1000000/530000/527400/527354/ec602848.jpg?impolicy=resizecrop&rw=297&ra=fit) ![TV](https://images.trvl-media.com/lodging/1000000/530000/527400/527354/e9da5dde.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Balcony](https://images.trvl-media.com/lodging/1000000/530000/527400/527354/47f57394.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Lobby](https://images.trvl-media.com/lodging/1000000/530000/527400/527354/83863414.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Norfolk Plaza in central London offers practical perks for easy city exploration. Enjoy the airport shuttle, dry cleaning services, and a relaxing bar on-site. Free WiFi keeps you connected, with Marble Arch and Kensington Gardens just steps away. 6.2 ## Popular amenities - Bar - 24/7 front desk - Breakfast available - Laundry - Housekeeping - Free WiFi ## Room options ### Check availability for these dates Tonight [Oct 12 - Oct 13](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-12&endDate=2025-10-13&selected=527354&PinnedHotelID=527354&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-12&endDate=2025-10-13&selected=527354&PinnedHotelID=527354&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Oct 13 - Oct 14](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-13&endDate=2025-10-14&selected=527354&PinnedHotelID=527354&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-13&endDate=2025-10-14&selected=527354&PinnedHotelID=527354&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Oct 17 - Oct 19](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-17&endDate=2025-10-19&selected=527354&PinnedHotelID=527354&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-17&endDate=2025-10-19&selected=527354&PinnedHotelID=527354&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Oct 24 - Oct 26](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-24&endDate=2025-10-26&selected=527354&PinnedHotelID=527354&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-24&endDate=2025-10-26&selected=527354&PinnedHotelID=527354&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds 3+ beds Showing 4 of 4 rooms ![Iron/ironing board](https://images.trvl-media.com/lodging/1000000/530000/527400/527354/a1812f9c.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Double Room ### Highlights Heating TV Hairdryer Private bathroom Coffee/tea maker Daily housekeeping - Sleeps 2 - 1 Double Bed ![Standard Twin Room, 2 Single Beds | Iron/ironing board](https://images.trvl-media.com/lodging/1000000/530000/527400/527354/159495f3.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Twin Room, 2 Single Beds ### Highlights Heating TV Hairdryer Private bathroom Coffee/tea maker Daily housekeeping - Sleeps 2 - 2 Single Beds ![Standard Single Room | Room amenity](https://images.trvl-media.com/lodging/1000000/530000/527400/527354/def825a7.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Single Room ### Highlights Heating TV Hairdryer Private bathroom Coffee/tea maker Desk Daily housekeeping - Sleeps 1 - 1 Single Bed ![Iron/ironing board](https://images.trvl-media.com/lodging/1000000/530000/527400/527354/a1812f9c.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Triple Room, 3 Single Beds ### Highlights Heating TV Hairdryer Private bathroom Coffee/tea maker Daily housekeeping - Sleeps 3 - 3 Single Beds ## You may also like Ad ![2 restaurants, breakfast, dinner served; British cuisine ](https://images.trvl-media.com/lodging/1000000/90000/84100/84047/cbddc94b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### DoubleTree by Hilton London Angel Kings Cross London City Centre - Free WiFi - Restaurant - Air conditioning - Gym 8.4 Very good 1,518 reviews £145 includes taxes & fees 2 Nov - 3 Nov [](https://www.expedia.co.uk/London-Hotels-DoubleTree-By-Hilton-London-Angel-Kings-Cross.h84047.Hotel-Information?chkin=2025-11-2&chkout=2025-11-3&rm1=a2®ionId=178279&destination=London (and vicinity)&destType=MARKET&latLong=51.507538,-0.127804&searchId=c258b2eb-2abb-42e3-8e94-bd0bb6bdfc95&top_cur=GBP) Ad ![Front of property](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/1000000/10000/5700/5627/fed654e5_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Thistle London Piccadilly London City Centre - 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[Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FLondon-Hotels-Norfolk-Plaza.h527354.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FLondon-Hotels-Norfolk-Plaza.h527354.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C51.51558%2C-0.17286&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=UMbf_xSc4riicGPSaXpryjSUTkI=) 29-33 Norfolk Square, Paddington, London, England, W2 1RX #### What's nearby - Hyde Park - 6 min walk - 0.4 miles - Marble Arch - 12 min walk - 0.7 miles - Oxford Street - 4 min drive - 1.3 miles - Kensington High Street - 5 min drive - 1.5 miles - Buckingham Palace - 6 min drive - 1.9 miles #### Getting around - Paddington Underground Station - 2 min walk - London Paddington Station - 3 min walk - London (LCY-London City) - 58 min drive #### Restaurants - ‪Blank Street Coffee - ‬2 min walk - ‪Sawyers Arms - ‬2 min walk - ‪Paramount Lebanese Kitchen - ‬2 min walk - ‪Mihbaj - ‬3 min walk - ‪The Dickens Tavern - ‬2 min walk ## About this property ### Norfolk Plaza Hotel near Hyde Park Close to Marble Arch and Kensington Gardens, Norfolk Plaza provides an airport shuttle, dry cleaning/laundry services and a bar. Stay connected with free WiFi in public areas, and guests can find other amenities, such as a business centre and a restaurant. Additional perks include: - Buffet breakfast (surcharge), a front desk safe and 1 meeting room - Luggage storage, multilingual staff and a lift - Smoke-free property and a 24-hour front desk More amenities include: - Bathrooms with showers and hairdryers - Coffee/tea makers, heating and daily housekeeping ## Similar properties ![2 bars/lounges, cocktail bar](https://images.trvl-media.com/lodging/1000000/30000/26200/26134/83560e31.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hilton London Metropole London City Centre - Pet-friendly - Free WiFi - Restaurant - Air conditioning 8.0 Very good 1,389 reviews £162 includes taxes & fees 26 Oct - 27 Oct [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-26&endDate=2025-10-27&selected=26134&PinnedHotelID=26134&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/1000000/590000/580400/580346/4563dc68.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Shakespeare Hotel London City Centre - Free WiFi - 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A bar/lounge - A restaurant ### Family friendly - Laundry facilities ### Conveniences - 24-hour front desk - Laundry facilities - Luggage storage - Safe at front desk ### Guest services - Dry cleaning/laundry service - Housekeeping (daily) - Multilingual staff ### Business services - Business centre - Meeting room ### Accessibility - Lift ### More - 3 buildings - 7 floors - Edwardian architecture - Smoke-free property ## Room amenities ### Bathroom - Hair dryer - Private bathroom - Shower - Towels provided ### Entertainment - TV ### Food and drink - Coffee/tea maker ### More - Heating - Iron/ironing board on request - Phone ## Policies ### Check-in Check-in start time: 2 PM; check-in end time: midnight Minimum check-in age - 18 ### Check-out Check-out before 11 AM ### Special check-in instructions Front desk staff will greet guests on arrival at the property ### Access methods Staffed front desk ### Pets Pets not allowed ### Children and extra beds Children are welcome Rollaway/extra beds are not available. ### Payment types at the property ## Important information ### Optional extras - Fee for buffet breakfast: from approximately GBP 6.75 per person The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards, debit cards and cash Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### Property is also known as Hotel Norfolk Plaza Norfolk Plaza Norfolk Plaza Hotel Norfolk Plaza Hotel London Norfolk Plaza London Norfolk Plaza Hotel London, England Norfolk Plaza Hotel Norfolk Plaza London Norfolk Plaza Hotel London ## Frequently asked questions ### Is Norfolk Plaza pet-friendly? > No, pets are not allowed at this property. ### What time is check-in at Norfolk Plaza? > Check-in start time: 2 PM; check-in end time: midnight. ### What time is check-out at Norfolk Plaza? > Checkout is at 11 AM. ### Where is Norfolk Plaza located? > Located in London City Centre, this hotel is within a 10-minute walk of Hyde Park and Kensington Gardens. Marble Arch and Kensington High Street are also within 1 mile (2 km). Paddington Underground Station and London Paddington Station are within a 5-minute walk. ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Norfolk Plaza Reviews 6.2 All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 6.4 Cleanliness ### 8.4 Location ### 7.4 Staff & service ### 5.0 Property conditions & facilities 10 - Excellent 75 8 - Good 295 6 - Okay 309 4 - Poor 205 2 - Terrible 109 ### 2/10 Terrible #### Verified traveller 25 Mar 2020 ##### Verified traveller Stayed 6 nights in Mar 2020 ### 2/10 Terrible #### Verified traveller 23 Mar 2020 ##### Verified traveller Stayed 3 nights in Mar 2020 ### 6/10 Okay #### Chris 14 Mar 2020 Disliked: Property conditions & facilities El Hotel esta muy bien ubicado, la ducha salia caliente al igual que la habitsvion estaba bien calefaccionada. Ahora las instalaciones en estado deplorable jamas le han hecho un mantenimiento. ##### Chris Stayed 4 nights in Mar 2020 ### 4/10 Poor #### Jennifer, Valence 13 Mar 2020 Disliked: Cleanliness, amenities, property conditions & facilities L hôtel et très bien placé c est tout propreté à revoir et surtout l état des chambre médiocre lit cassé carreaux dans la salle de bain cassé qui s enlevé vraiment dangereux pour les enfants ##### Jennifer Stayed 3 nights in Mar 2020 ### 2/10 Terrible #### Wolfgang, Frankfurt 13 Mar 2020 Disliked: Cleanliness, property conditions & facilities Ich hatte ein Nichtraucherzimmer gebucht und bekam ein Raucherzimmer im 5.Stock.(Smokersfloor). Das Zimmer war ständig eiskalt, weil die Heizung immer wieder abgestellt wurde.Am dritten Tag hatte ich eine Erkältung, mit der ich auch nach Hause flog. Das kostenlose WIFI existiert auch nicht. Nie mehr Norfolk Plaza. ##### Wolfgang Stayed 7 nights in Mar 2020 ### 8/10 Good #### Vlado 11 Mar 2020 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### nice stay for a reasonable price The room was clean and for smokers (I am). The breakfast was perfect. No hot water sometimes. ##### Vlado Stayed 5 nights in Mar 2020 ### 6/10 Okay #### Susan 10 Mar 2020 Liked: Staff & service ##### Susan Stayed 4 nights in Mar 2020 ### 4/10 Poor #### Verified traveller 10 Mar 2020 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities Elendige senge (man kunne nærmest ikke finde en stilling hvor man ikke fin en fjeder i kroppen), dårlig rengøring - vi fik et rygerværelse selvom vi havde bedt om et ikke-ryger værelse. Fred vær med det, der lugtede ikke af røg så vi tog det. Dog fandt vi gamle skodder under sengen og da vi pointerede det overfor personalet i receptionen blev vi mødt med en flabet attitude om at det var meget normalt og om vi ikke selv røg (hvilket vi bestemt ikke gør) men han sagde dog at rengøringen ville fjerne dem næste morgen... men nej de blev aldrig fjernet ##### Verified traveller Stayed 5 nights in Mar 2020 ### 2/10 Terrible #### Babak, Toronto 9 Mar 2020 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities The location is fantastic, minutes walk from Paddington station and in the vicinity of many great sights London has to offer. But that and maybe the price is all that's great about this hotel. It is dirty, mismanaged, and in poor condition. Expedia advertised this hotel as a three-star. One star is a star too many for this establishment. ##### Babak Stayed 4 nights in Mar 2020 ### 4/10 Poor #### Verified traveller 9 Mar 2020 Disliked: Staff & service, property conditions & facilities Slitt hotell, flere sure ansatte, kun wifi i resepsjon, gammel 14 tommer tv med 3! kanaler, dårlige bad. Eneste fordel er plassering og pris. ##### Verified traveller Stayed 3 nights in Mar 2020 ### 2/10 Terrible #### Verified traveller 8 Mar 2020 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities ##### Verified traveller Stayed 4 nights in Feb 2020 ### 10/10 Excellent #### Verified traveller 7 Mar 2020 Liked: Cleanliness, staff & service, property conditions & facilities ##### Verified traveller Stayed 5 nights in Mar 2020 ### 8/10 Good #### Svebja, Mainz 6 Mar 2020 Liked: Cleanliness, amenities Für den Preis und die super Lage kann man grundsätzlich nichts sagen. Zum schlafen vollkommen ausreichend- länger würde ich mich nicht aufhalten. Personal war an der Rezeption teils sehr unfreundlich. Sauber und Ordentlich war es. Frühstück war dafür sehr gut - alles da was man brauch. ##### Svebja Stayed 2 nights in Feb 2020 ### 6/10 Okay #### Verified traveller 4 Mar 2020 ##### Verified traveller Stayed 1 night in Mar 2020 ### 10/10 Excellent #### Guri 3 Mar 2020 Liked: Cleanliness Disliked: Property conditions & facilities ##### Guri Stayed 4 nights in Feb 2020 ### 4/10 Poor #### Verified traveller 2 Mar 2020 Disliked: Cleanliness, amenities, property conditions & facilities Het enige was goed was, is de ligging vlak bij Paddington station en allerlei winkels en restaurants in de omgeving. Het hotel zelf is echt compleet verouderd (volgens mij al 40 jaar niets meer vernieuwd) en ook vies. Vloerbedekking weggesleten en veel onbekende vlekken, bloed op de gordijnen en schimmel in de badkamer. Bedden versleten en kapot met veel vlekken, matrassen ook helemaal op, je ligt gewoon op de veren van de matras. Ook het ontbijt is erg karig, weinig keus en eieren alleen te krijgen tegen extra betaling. ##### Verified traveller Stayed 2 nights in Feb 2020 ### 4/10 Poor #### Fredrik 1 Mar 2020 Liked: Staff & service Disliked: Cleanliness, property conditions & facilities, room comfort #### Förväntar mig mer... Jag hade förväntat mig mer. Gamla slitna sängar, dålig internetkoppling som till och från kopplade ifrån, inte varmt vatten i duschen utan bara ljummet. Slitet rum, nej finns nog bättre alternativ. ##### Fredrik Stayed 4 nights in Feb 2020 ### 2/10 Terrible #### Verified traveller 1 Mar 2020 ##### Verified traveller Stayed 4 nights in Feb 2020 ### 6/10 Okay #### June 27 Feb 2020 ##### June Stayed 3 nights in Feb 2020 ### 6/10 Okay #### Rikke 27 Feb 2020 Liked: Staff & service Disliked: Amenities, property conditions & facilities Dejlig tæt på transport. God lokation . Søde medarbejder. God str. værelse. Elendig gammel fjedret seng . Sov dårligt fik ondt i skulder og ryg. Nedslidt inventar. Meget lydt , fik værelse lige ved elevatoren , det kunne høres da gulvene knirker voldsom og giver efter. Okay morgenmad. ##### Rikke Stayed 2 nights in Feb 2020 ### 10/10 Excellent #### Patrick 27 Feb 2020 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### A Pleasant stay Staff are very helpful and greet you with a smile ##### Patrick Stayed 1 night in Feb 2020 ### 6/10 Okay #### Verified traveller 27 Feb 2020 Liked: Staff & service Disliked: Property conditions & facilities Vriendelijk personeel, ontbijt prima en ligging uitstekend met Paddington station om de hoek. Mindere punten zijn de staat vd kamers. Tegels in badkamer los, vloer kraakt aan alle kanten, tv maar 1 kanaal. Maar voor kort verblijf en die prijs voldoet het aan de verwachting. ##### Verified traveller Stayed 2 nights in Feb 2020 ### 8/10 Good #### Verified traveller 25 Feb 2020 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Everthing is good. Only the water is little bit cold ##### Verified traveller Stayed 3 nights in Feb 2020 ### 4/10 Poor #### Verified traveller 24 Feb 2020 Disliked: Property conditions & facilities Hotel en kamers zijn oud. Alles is versleten en lelijk. Wel schoon. Personeel aardig en behulpzaam. Bedden hebben erg harde matrassen. ##### Verified traveller Stayed 2 nights in Feb 2020 ### 4/10 Poor #### Verified traveller 23 Feb 2020 Liked: Cleanliness, staff & service Disliked: Property conditions & facilities Het is allemaal vergane glorie. Roest in de badkamer, oud versleten vloerkleed, behang gebladderd, tegels badkamer los, lelijke kitranden. Verder wel schoon. Bedden hard als een plank. Opknappen ?? 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