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Norfolk Plaza

3.0 star property
Edwardian hotel with 24-hour front desk and restaurant

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Photo gallery for Norfolk Plaza

Balcony
Property grounds
TV
TV
Lobby

Reviews

6.2 out of 10

Popular amenities

  • Bar
  • Breakfast available
  • 24/7 front desk
  • Laundry
  • Housekeeping
  • Free WiFi

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Standard Twin Room, 2 Single Beds

Standard Twin Room, 2 Single Beds | Iron/ironing board

Standard Twin Room, 2 Single Beds

Highlights

Heating
TV
Private bathroom
Hairdryer
Coffee/tea maker
Daily housekeeping
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Single Room

Standard Single Room | Room amenity

Standard Single Room

Highlights

Heating
TV
Private bathroom
Hairdryer
Coffee/tea maker
Daily housekeeping
Desk
  • Sleeps 1
  • 1 Single Bed

View all photos for Standard Triple Room, 3 Single Beds

Iron/ironing board

Standard Triple Room, 3 Single Beds

Highlights

Heating
TV
Private bathroom
Hairdryer
Coffee/tea maker
Daily housekeeping
  • Sleeps 3
  • 3 Single Beds

View all photos for Standard Double Room

Iron/ironing board

Standard Double Room

Highlights

Heating
TV
Private bathroom
Hairdryer
Coffee/tea maker
Daily housekeeping
  • Sleeps 2
  • 1 Double Bed

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About the area

Map
29-33 Norfolk Square, Paddington, London, England, W2 1RX

What's nearby

  • Hyde Park - 6 min walk - 0.4 miles
  • Marble Arch - 12 min walk - 0.7 miles
  • Oxford Street - 4 min drive - 1.3 miles
  • Kensington High Street - 5 min drive - 1.5 miles
  • Buckingham Palace - 6 min drive - 1.9 miles

Getting around

  • Paddington Underground Station - 2 min walk
  • London Paddington Station - 3 min walk
  • London (LCY-London City) - 58 min drive

Restaurants

  • ‪Angus Steakhouse - ‬2 min walk
  • ‪Sawyers Arms - ‬1 min walk
  • ‪Bonne Bouche Catering - ‬4 min walk
  • ‪Paramount Lebanese Kitchen - ‬2 min walk
  • ‪Mihbaj - ‬3 min walk

About this property

Norfolk Plaza

Hotel near Hyde Park
Close to Marble Arch and Kensington Gardens, Norfolk Plaza provides an airport shuttle, dry cleaning/laundry services and a bar. Stay connected with free WiFi in public areas, and guests can find other amenities, such as a business centre and a restaurant.
Additional perks include:
  • Buffet breakfast (surcharge), smoke-free property and a lift
  • A 24-hour front desk, luggage storage and 1 meeting room
  • A front desk safe and multilingual staff
More amenities include:
  • Bathrooms with showers and hairdryers
  • Coffee/tea makers, heating and daily housekeeping

Languages

English, French, Italian, Polish, Portuguese, Spanish

Similar properties

Exterior

Hilton London Paddington

  • Restaurant
  • Air conditioning
  • Gym
  • Breakfast available
8.2 out of 10, Very good, 1,126 reviews
The price is £203
includes taxes & fees
20 Jul - 21 Jul
Hilton London Paddington

Property amenities

Internet

  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Airport shuttle available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: GBP 6.75 per person
  • A bar/lounge
  • A restaurant

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business centre
  • Meeting room

Accessibility

  • Lift

More

  • 3 buildings
  • 7 floors
  • Edwardian architecture
  • Smoke-free property

Room amenities

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • TV

Food and drink

  • Coffee/tea maker

More

  • Heating
  • Iron/ironing board on request
  • Phone

Policies

Check-in

Check-in start time: 2 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

  • Fee for buffet breakfast: from approximately GBP 6.75 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal.

Property is also known as

Hotel Norfolk Plaza
Norfolk Plaza
Norfolk Plaza Hotel
Norfolk Plaza Hotel London
Norfolk Plaza London
Norfolk Plaza Hotel London, England
Norfolk Plaza Hotel
Norfolk Plaza London
Norfolk Plaza Hotel London

Frequently asked questions

Is Norfolk Plaza pet-friendly?

No, pets are not allowed at this property.

What time is check-in at Norfolk Plaza?

Check-in start time: 2 PM; check-in end time: midnight.

What time is check-out at Norfolk Plaza?

Checkout is at 11 AM.

Where is Norfolk Plaza located?

Located in London City Centre, this hotel is within a 10-minute walk of Hyde Park and Kensington Gardens. Marble Arch and Kensington High Street are also within 1 mile (2 km). Paddington Underground Station and London Paddington Station are within a 5-minute walk.

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Norfolk Plaza Reviews

Reviews

6.2
Rating 10 - Excellent. 75 out of 993 reviews
Rating 8 - Good. 295 out of 993 reviews
Rating 6 - Okay. 309 out of 993 reviews
Rating 4 - Poor. 205 out of 993 reviews
Rating 2 - Terrible. 109 out of 993 reviews

6.4/10

Cleanliness

7.4/10

Staff & service

5.4/10

Amenities

5.0/10

Property conditions & facilities

Reviews

2/10 Terrible

Verified traveller

Stayed 6 nights in Mar 2020

2/10 Terrible

Verified traveller

Stayed 3 nights in Mar 2020

6/10 Okay

Chris

Disliked: Property conditions & facilities
El Hotel esta muy bien ubicado, la ducha salia caliente al igual que la habitsvion estaba bien calefaccionada. Ahora las instalaciones en estado deplorable jamas le han hecho un mantenimiento.
Stayed 4 nights in Mar 2020

4/10 Poor

Jennifer, Valence

Disliked: Cleanliness, amenities, property conditions & facilities
L hôtel et très bien placé c est tout propreté à revoir et surtout l état des chambre médiocre lit cassé carreaux dans la salle de bain cassé qui s enlevé vraiment dangereux pour les enfants
Stayed 3 nights in Mar 2020

2/10 Terrible

Wolfgang, Frankfurt

Disliked: Cleanliness, property conditions & facilities
Ich hatte ein Nichtraucherzimmer gebucht und bekam ein Raucherzimmer im 5.Stock.(Smokersfloor). Das Zimmer war ständig eiskalt, weil die Heizung immer wieder abgestellt wurde.Am dritten Tag hatte ich eine Erkältung, mit der ich auch nach Hause flog. Das kostenlose WIFI existiert auch nicht. Nie mehr Norfolk Plaza.
Stayed 7 nights in Mar 2020

8/10 Good

Vlado

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

nice stay for a reasonable price

The room was clean and for smokers (I am). The breakfast was perfect. No hot water sometimes.
Stayed 5 nights in Mar 2020

6/10 Okay

Susan

Liked: Staff & service
Stayed 4 nights in Mar 2020

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Elendige senge (man kunne nærmest ikke finde en stilling hvor man ikke fin en fjeder i kroppen), dårlig rengøring - vi fik et rygerværelse selvom vi havde bedt om et ikke-ryger værelse. Fred vær med det, der lugtede ikke af røg så vi tog det. Dog fandt vi gamle skodder under sengen og da vi pointerede det overfor personalet i receptionen blev vi mødt med en flabet attitude om at det var meget normalt og om vi ikke selv røg (hvilket vi bestemt ikke gør) men han sagde dog at rengøringen ville fjerne dem næste morgen... men nej de blev aldrig fjernet
Stayed 5 nights in Mar 2020

2/10 Terrible

Babak, Toronto

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is fantastic, minutes walk from Paddington station and in the vicinity of many great sights London has to offer. But that and maybe the price is all that's great about this hotel. It is dirty, mismanaged, and in poor condition. Expedia advertised this hotel as a three-star. One star is a star too many for this establishment.
Stayed 4 nights in Mar 2020

4/10 Poor

Verified traveller

Disliked: Staff & service, property conditions & facilities
Slitt hotell, flere sure ansatte, kun wifi i resepsjon, gammel 14 tommer tv med 3! kanaler, dårlige bad. Eneste fordel er plassering og pris.
Stayed 3 nights in Mar 2020

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Feb 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Mar 2020

8/10 Good

Svebja, Mainz

Liked: Cleanliness, amenities
Für den Preis und die super Lage kann man grundsätzlich nichts sagen. Zum schlafen vollkommen ausreichend- länger würde ich mich nicht aufhalten. Personal war an der Rezeption teils sehr unfreundlich. Sauber und Ordentlich war es. Frühstück war dafür sehr gut - alles da was man brauch.
Stayed 2 nights in Feb 2020

6/10 Okay

Verified traveller

Stayed 1 night in Mar 2020

10/10 Excellent

Guri

Liked: Cleanliness
Disliked: Property conditions & facilities
Stayed 4 nights in Feb 2020

4/10 Poor

Verified traveller

Disliked: Cleanliness, amenities, property conditions & facilities
Het enige was goed was, is de ligging vlak bij Paddington station en allerlei winkels en restaurants in de omgeving. Het hotel zelf is echt compleet verouderd (volgens mij al 40 jaar niets meer vernieuwd) en ook vies. Vloerbedekking weggesleten en veel onbekende vlekken, bloed op de gordijnen en schimmel in de badkamer. Bedden versleten en kapot met veel vlekken, matrassen ook helemaal op, je ligt gewoon op de veren van de matras. Ook het ontbijt is erg karig, weinig keus en eieren alleen te krijgen tegen extra betaling.
Stayed 2 nights in Feb 2020

4/10 Poor

Fredrik

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Förväntar mig mer...

Jag hade förväntat mig mer. Gamla slitna sängar, dålig internetkoppling som till och från kopplade ifrån, inte varmt vatten i duschen utan bara ljummet. Slitet rum, nej finns nog bättre alternativ.
Stayed 4 nights in Feb 2020

2/10 Terrible

Verified traveller

Stayed 4 nights in Feb 2020

6/10 Okay

June

Stayed 3 nights in Feb 2020

6/10 Okay

Rikke

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Dejlig tæt på transport. God lokation . Søde medarbejder. God str. værelse. Elendig gammel fjedret seng . Sov dårligt fik ondt i skulder og ryg. Nedslidt inventar. Meget lydt , fik værelse lige ved elevatoren , det kunne høres da gulvene knirker voldsom og giver efter. Okay morgenmad.
Stayed 2 nights in Feb 2020

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A Pleasant stay

Staff are very helpful and greet you with a smile
Stayed 1 night in Feb 2020

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities
Vriendelijk personeel, ontbijt prima en ligging uitstekend met Paddington station om de hoek. Mindere punten zijn de staat vd kamers. Tegels in badkamer los, vloer kraakt aan alle kanten, tv maar 1 kanaal. Maar voor kort verblijf en die prijs voldoet het aan de verwachting.
Stayed 2 nights in Feb 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everthing is good. Only the water is little bit cold
Stayed 3 nights in Feb 2020

4/10 Poor

Verified traveller

Disliked: Property conditions & facilities
Hotel en kamers zijn oud. Alles is versleten en lelijk. Wel schoon. Personeel aardig en behulpzaam. Bedden hebben erg harde matrassen.
Stayed 2 nights in Feb 2020

4/10 Poor

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Het is allemaal vergane glorie. Roest in de badkamer, oud versleten vloerkleed, behang gebladderd, tegels badkamer los, lelijke kitranden. Verder wel schoon. Bedden hard als een plank. Opknappen ?? Renoveren?
Stayed 2 nights in Feb 2020