Title: Hotel Indigo London K West Shepherd's Bush by IHG Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&selected=898660&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Hotel Indigo London K West Shepherd's Bush by IHG A wellness sanctuary in London's heart where travelers can relax by a warm lobby fireplace or rejuvenate with treatments at the renowned K Spa ## Photo gallery for Hotel Indigo London K West Shepherd's Bush by IHG ![Bar (on property) - Hotel Indigo London K West Shepherd's Bush by IHG (London)](https://images.trvl-media.com/lodging/1000000/900000/898700/898660/48f9dc09.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Pool - Hotel Indigo London K West Shepherd's Bush by IHG (London)](https://images.trvl-media.com/lodging/1000000/900000/898700/898660/df576d31.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Premium Room | Hypo-allergenic bedding, in-room safe, iron/ironing board, free WiFi - Hotel Indigo London K West Shepherd's Bush by IHG (London)](https://images.trvl-media.com/lodging/1000000/900000/898700/898660/bcb0777b.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Exterior - Hotel Indigo London K West Shepherd's Bush by IHG (London)](https://images.trvl-media.com/lodging/1000000/900000/898700/898660/3aa5935a.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Suite, 1 Bedroom | Hypo-allergenic bedding, in-room safe, iron/ironing board, free WiFi - Hotel Indigo London K West Shepherd's Bush by IHG (London)](https://images.trvl-media.com/lodging/1000000/900000/898700/898660/w2707h1761x0y1-ef0aacd3.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies K West Hotel and Spa offers a peaceful retreat in bustling London. Enjoy aromatherapy treatments, yoga classes, in-room WiFi, a cozy lobby fireplace, and dry cleaning services. Guests frequently praise the attentive staff. ## Reviews 8.0 Very good ## Popular amenities - Hot tub - Parking included - Free Wi-Fi - Restaurant - Air-conditioning ## Check prices for these days [Tonight ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-24&endDate=2026-01-25&selected=898660&PinnedHotelID=898660&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-24&endDate=2026-01-25&selected=898660&PinnedHotelID=898660&HadPinnedHotel=true®ionId=-1&adults=2) [Tomorrow ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-25&endDate=2026-01-26&selected=898660&PinnedHotelID=898660&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-25&endDate=2026-01-26&selected=898660&PinnedHotelID=898660&HadPinnedHotel=true®ionId=-1&adults=2) [This weekend ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-30&endDate=2026-02-01&selected=898660&PinnedHotelID=898660&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-30&endDate=2026-02-01&selected=898660&PinnedHotelID=898660&HadPinnedHotel=true®ionId=-1&adults=2) [Next weekend ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-06&endDate=2026-02-08&selected=898660&PinnedHotelID=898660&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-06&endDate=2026-02-08&selected=898660&PinnedHotelID=898660&HadPinnedHotel=true®ionId=-1&adults=2) ## Room options All rooms 1 bed 2 beds Showing 11 of 11 rooms ### Premium Room, 1 King Bed, Bathtub (Outdoor Area) ### Highlights Air conditioning Fridge Flat-screen TV Hypo-allergenic bedding Shower/bath combination Private bathroom Bathrobes Hairdryer - Sleeps 2 - 1 King Bed ### Standard Room, 1 Queen Bed, Accessible ### Highlights Air conditioning Fridge Flat-screen TV Hypo-allergenic bedding Shower/bath combination Private bathroom Bathrobes Hairdryer - Sleeps 2 - 1 Queen Bed ### Standard Room, 2 Single Beds ### Highlights Air conditioning Fridge Flat-screen TV Hypo-allergenic bedding Shower/bath combination Private bathroom Bathrobes Hairdryer - Sleeps 2 - 2 Single Beds ### View all photos for Premium Room, 1 King Bed ![Premium Room, 1 King Bed | Hypo-allergenic bedding, in-room safe, iron/ironing board, free WiFi](https://images.trvl-media.com/lodging/1000000/900000/898700/898660/a2f95c33.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Premium Room, 1 King Bed ### Highlights Air conditioning Fridge Flat-screen TV Hypo-allergenic bedding Shower/bath combination Private bathroom Bathrobes Hairdryer - Sleeps 2 - 1 King Bed ### View all photos for Standard Room, 1 Queen Bed ![Hypo-allergenic bedding, in-room safe, iron/ironing board, free WiFi](https://images.trvl-media.com/lodging/1000000/900000/898700/898660/fcb243a8.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 1 Queen Bed ### Highlights Air conditioning Fridge Flat-screen TV Hypo-allergenic bedding Shower/bath combination Private bathroom Bathrobes Hairdryer - Sleeps 2 - 1 Queen Bed ### Premium Room, Multiple Beds ### Highlights Air conditioning Fridge Flat-screen TV Hypo-allergenic bedding Shower/bath combination Private bathroom Bathrobes Hairdryer - Sleeps 4 - 2 King Beds ### Premium Room, 1 King Bed (Daybed) ### Highlights Air conditioning Fridge Flat-screen TV Hypo-allergenic bedding Shower/bath combination Private bathroom Bathrobes Hairdryer - Sleeps 3 - 1 King Bed ### View all photos for Premium Room ![Premium Room | Hypo-allergenic bedding, in-room safe, iron/ironing board, free WiFi](https://images.trvl-media.com/lodging/1000000/900000/898700/898660/bcb0777b.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Premium Room ### Highlights Air conditioning Fridge Flat-screen TV Hypo-allergenic bedding Shower/bath combination Private bathroom Bathrobes Hairdryer - Sleeps 2 - 1 Single Bed ### View all photos for Suite, 1 Bedroom ![Suite, 1 Bedroom | Hypo-allergenic bedding, in-room safe, iron/ironing board, free WiFi](https://images.trvl-media.com/lodging/1000000/900000/898700/898660/w9597h5400x0y0-404437e5.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite, 1 Bedroom ### Highlights Air conditioning Fridge Flat-screen TV Hypo-allergenic bedding Shower/bath combination Private bathroom Bathrobes Hairdryer - Sleeps 4 - 1 Single Bed and 1 Double Sofa Bed ### Suite, 1 King Bed ### Highlights Air conditioning Fridge Flat-screen TV Hypo-allergenic bedding Shower/bath combination Private bathroom Bathrobes Hairdryer - Sleeps 3 - 1 King Bed ### View all photos for Standard Room ![Hypo-allergenic bedding, in-room safe, iron/ironing board, free WiFi](https://images.trvl-media.com/lodging/1000000/900000/898700/898660/fcb243a8.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room ### Highlights Air conditioning Fridge Flat-screen TV Hypo-allergenic bedding Shower/bath combination Private bathroom Bathrobes Hairdryer - Sleeps 2 - 1 Single Bed ## You may also like Ad ![2 restaurants, breakfast, lunch, dinner served; British cuisine ](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/1000000/30000/26200/26145/220098a2_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Copthorne Tara Hotel London Kensington London City Centre - Free Wi-Fi - Restaurant - Air-conditioning - Gym 7.8 Good 3,456 reviews £84 includes taxes & fees 25 Jan - 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More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FLondon-Hotels-Hotel-Indigo-London-K-West-Shepherds-Bush-By-IHG.h898660.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FLondon-Hotels-Hotel-Indigo-London-K-West-Shepherds-Bush-By-IHG.h898660.Hotel-Information) ## About the area Located in Hammersmith and Fulham, a neighbourhood in London, Hotel Indigo London K West Shepherd's Bush by IHG is in a shopping district and near a metro station. Marble Arch and Kensington Palace are notable landmarks, and some of the area's popular attractions include Natural History Museum and London Eye. Madame Tussauds Wax Museum and ZSL London Zoo are not to be missed. Guests appreciate the hotel's convenience for public transportation: Shepherd's Bush Underground Station is 4 minutes on foot and Goldhawk Road Underground Station is 10 minutes. [Visit our London travel guide](https://www.expedia.co.uk/London.dx178279) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C51.50258%2C-0.21702&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=XE6bu7gRUOe46hxuLFClZCRM23k=) Richmond Way, London, England, W14 0AX ### What's nearby - ![London_WestfieldLondonShoppingCentre_6159434_03](https://images.trvl-media.com/place/6159434/a5fd789a-96e0-4ddf-9571-f6b0b4511c0e.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Westfield London Shopping Centre 8 min walk \- 0.4 miles - ![Holland Park showing a park and a pond](https://images.trvl-media.com/place/6168475/5c773721-a3f1-4564-95d4-53550195e149.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Holland Park 10 min walk \- 0.6 miles - ![Kensington High Street featuring street scenes and heritage architecture](https://images.trvl-media.com/place/6145129/ed984660-ce03-43c4-9661-01da6ed7cbf3.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Kensington High Street 14 min walk \- 0.8 miles - ![Nice bit of Victorian roofing at Olympia](https://images.trvl-media.com/place/2114/80537eaf-41ec-4508-b505-c72b304d5779.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Olympia Events 14 min walk \- 0.8 miles - Shepherd's Bush Empire 7 min walk \- 0.4 miles ### Getting around - Shepherd's Bush Underground Station 4 min walk - Shepherd's Bush Station 6 min walk - Heathrow Airport (LHR) 35 min drive ### Restaurants - Caffè Nero 6 min walk - Hilton Executive Lounge 6 min walk - Hilton Cocktail Bar 7 min walk - Black Sheep Coffee 6 min walk - Hilton Breakfast Bar 6 min walk ## About this property ### Hotel Indigo London K West Shepherd's Bush by IHG Upscale hotel near Westfield London Shopping Centre Near Kensington High Street and Portobello Road Market, Hotel Indigo London K West Shepherd's Bush by IHG provides a library, dry cleaning/laundry services and a fireplace in reception. Treat yourself to a body treatment, a hot stone massage or a body scrub at the on-site spa. Fitness classes and yoga classes are offered at the health club; Hotel Indigo London K West Shepherd's Bush by IHG also has a bar, a business centre and babysitting. Stay connected with free in-room WiFi, and guests can find other amenities, such as a steam room and a sauna. You'll also find perks such as: - Free self-parking - Continental breakfast (surcharge), express check-in and babysitting (surcharge) - A porter/bellboy, concierge services and smoke-free property - Guest reviews give top marks for the helpful staff and location Room features All 219 rooms offer comforts such as 24-hour room service and air conditioning, as well as thoughtful touches such as free WiFi and safes. Guest reviews highly rate the cleanliness rooms at the property. More amenities include: - Bathrooms with shower/bath combinations and free toiletries - Flat-screen TVs with digital channels - Fridges, coffee/tea makers and daily housekeeping ## Similar properties ![Cabin | 1 bedroom, free WiFi, bed sheets](https://images.trvl-media.com/lodging/102000000/101510000/101503800/101503776/a144c150.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Private and Secluded Cabin in Rowfant Crawley - Pet-friendly - Parking included - Free Wi-Fi - Microwave 10 Exceptional 1 review [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-07&endDate=2026-02-08&selected=101503776&PinnedHotelID=101503776&HadPinnedHotel=true®ionId=-1&adults=2) ![Luxury Double Room Single Use, 2 Single Beds | 4 bedrooms, hypo-allergenic bedding, individually furnished](https://images.trvl-media.com/lodging/24000000/23520000/23512800/23512702/ff8673d0.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### The Northgate Crawley City Centre - Kitchen - Parking included - Free Wi-Fi - Outdoor space [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-07&endDate=2026-02-08&selected=23512702&PinnedHotelID=23512702&HadPinnedHotel=true®ionId=-1&adults=2) ![Indoor spa tub](https://images.trvl-media.com/lodging/91000000/90180000/90173800/90173776/1bca6add.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### London Luxury Apartments with Jacuzzi Hot tub & Sauna Shoreditch - 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Free self parking on site - Limited on-site self parking ### Food and drink - Daily continental breakfast available 7:30 AM to 10:30 AM for a fee: GBP 20 per person - A bar/lounge - A restaurant ### Things to do - 24-hour gym - Fitness classes - Full-service spa - Hot tub - Library - Sauna - Steam room - TV in common areas - Yoga classes ### Family friendly - Babysitting (surcharge) - In-room refrigerator - Laundry facilities ### Conveniences - 24-hour front desk - Free newspapers in lobby - Laundry facilities - Luggage storage - Safe at front desk ### Guest services - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Multilingual staff - Porter/bellhop ### Business services - Business centre - Meeting rooms ### Full-service spa - Aromatherapy - Body scrubs - Body wraps - Deep-tissue massages - Facials - Hot stone massages - Hydrotherapy - In-room massages - Manicures/pedicures - Prenatal massages - Sauna - Spa open daily - Steam room - Turkish bath ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Assistive listening devices - Braille/raised signage - Lift - Wheelchair accessible (may have limitations) ### More - 1 building - 7 floors - Fireplace in lobby - Smoke-free property ## Room amenities ### Bedroom - Bedsheets provided - Hypo-allergenic bedding ### Bathroom - Dressing gowns - Free toiletries - Hair dryer - Private bathroom - Shower/bathtub combination - Towels provided ### Entertainment - Flat-screen TV with digital channels ### Food and drink - 24-hour room service - Coffee/tea maker - Refrigerator ### More - Air conditioning (climate-controlled) - Iron/ironing board - Mobile key entry - Phone - Safe ## Policies ### Check-in Check-in start time: 3:00 PM; check-in end time: 11:00 AM Early check-in subject to availability An early check-in fee will be charged Contactless check-in and check-out are available Express check-in available ### Check-out Check-out before 11 AM Contactless check-out Late check-out subject to availability A late check-out fee will be charged ### Special check-in instructions Front desk staff will greet guests on arrival at the property For any questions, please contact the property using the information on the booking confirmation Information provided by the property may be translated using automated translation tools Check-in on Saturdays and Sundays is 3 PM. ### Renovations and closures The following facilities or services will be unavailable from February 26 2026 to August 15 2026 (dates subject to change): - Spa - Spa/Beauty services ### Access methods Staffed front desk ### Pets Pets not allowed ### Children and extra beds Children are welcome Rollaway/extra beds are available for GBP 30.0 per night. ### Payment types at the property ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - Deposit: GBP 50 per accommodation, per day We have included all charges provided to us by the property. ### Optional extras - Fee for continental breakfast: from approximately GBP 20 per person - Early check-in is available for a fee (subject to availability) - Late check-out is available for a fee (subject to availability) - Rollaway bed fee: GBP 30.0 per night - Facilities fee: GBP 25 per person and includes use of: sauna; hot tub The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts only chip-and-PIN credit cards for on-site payments This property accepts credit cards and debit cards; cash is not accepted This property reserves the right to pre-authorise the guest's credit card prior to arrival. Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation Guests under 18 years old are not allowed in the spa ### Property is also known as Hotel K West K West Hotel K West Hotel London K West London K West Hotel & Spa London, England k West Hotel And Spa K West K West Hotel Spa K West Hotel and Spa Hotel K West Hotel and Spa London K West Hotel and Spa Hotel London ## Frequently asked questions ### Is Hotel Indigo London K West Shepherd's Bush by IHG pet-friendly? ### How much is parking at Hotel Indigo London K West Shepherd's Bush by IHG? ### What time is check-in at Hotel Indigo London K West Shepherd's Bush by IHG? ### What time is check-out at Hotel Indigo London K West Shepherd's Bush by IHG? ### Where is Hotel Indigo London K West Shepherd's Bush by IHG located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Hotel Indigo London K West Shepherd's Bush by IHG Reviews 8.0 ### Very good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 8.4 Cleanliness ### 8.6 Location ### 8.4 Staff & service ### 7.8 Property conditions & facilities 10 - Excellent 423 8 - Good 312 6 - Okay 154 4 - Poor 70 2 - Terrible 47 ## Reviews ### 10/10 Excellent #### Millie 18 Nov 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Excellent stay Amazing stay here, great service everyone was very friendly and helpful. Spa facilities were great too ##### Millie Stayed 1 night in Nov 2023 ### 8/10 Good #### Verified traveller 7 Nov 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Enjoyable stay Good customer service at the front desk and the spa. ##### Verified traveller Stayed 1 night in Nov 2023 ### 10/10 Excellent #### Teresa 8 Aug 2023 Liked: Cleanliness, staff & service, property conditions & facilities The place was clean, quite and the staff was very friendly ##### Teresa Stayed 6 nights in Aug 2023 ### 10/10 Excellent #### Anthony 5 Nov 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities All the staff from front the front desk, bar staff and spa staff were extremely friendly and helpful. ##### Anthony Stayed 1 night in Nov 2023 ### 10/10 Excellent #### Luke 14 Oct 2023 Liked: Staff & service Staff are very helpful and friendly. Rooms are clean and spacious. We had a wonderful stay here, highly recommended! ##### Luke Stayed 2 nights in Oct 2023 ### 10/10 Excellent #### David 3 Dec 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Decent hotel and good location Great location and good hotel. Staff were super friendly. Rooms starting to look a bit warn but clean and decent size ##### David Stayed 2 nights in Dec 2023 ### 6/10 Okay #### Michelle 9 Dec 2023 Liked: Staff & service, property conditions & facilities Loved how big the rooms were. ##### Michelle ### 10/10 Excellent #### Hayleigh 19 Aug 2023 Liked: Cleanliness, staff & service, property conditions & facilities All the staff was friendly and really helpful ##### Hayleigh Stayed 1 night in Aug 2023 ### 10/10 Excellent #### Annette 16 Sept 2023 Liked: Cleanliness, staff & service, property conditions & facilities The staff was very friendly and helpful. The location was close to shopping and restaurants. I enjoyed my stay and I will recommend this hotel/apartments to friends and family. ##### Annette Stayed 2 nights in Sep 2023 ### 10/10 Excellent #### Dianne 18 Sept 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Overall, I loved this property and the staff, who were so helpful! Although it was further away from the center of London than I thought it would be, I really enjoyed my stay. I also took advantage of their spa services, which were excellent! ##### Dianne Stayed 2 nights in Sep 2023 ### 10/10 Excellent #### Verified traveller 3 Oct 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Another good stay @ K West Good service, comfortable beds… decent bar staff! I will be back shortly☺️ ##### Verified traveller Stayed 2 nights in Sep 2023 ### 10/10 Excellent #### Robyn 13 Oct 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Second stay on consecutive weekends. Very welcoming and great value. Very well maintained and clean. ##### Robyn Stayed 1 night in Oct 2023 ### 8/10 Good #### Bernardo 13 Oct 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Nice and quiet. ##### Bernardo Stayed 2 nights in Oct 2023 ### 10/10 Excellent #### Alex 24 Sept 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Great hotel and location. Hotel is in a great location. Staff were friendly and hotel was clean. Was upgraded which was a bonus. The spa was good and again the staff were friendly. Only down side was that at the bar, we had to pay almost £20 for two pints of beer. ##### Alex Stayed 1 night in Sep 2023 ### 10/10 Excellent #### Ashley 6 Aug 2023 Safe and quiet area, easy access to ice machine, spacious room ##### Ashley Stayed 7 nights in Jul 2023 ### 8/10 Good #### Doaa 3 Nov 2023 Liked: Staff & service Disliked: Cleanliness, amenities, property conditions & facilities Even if I think it's not clean at all, I appreciate the location. ##### Doaa Stayed 1 night in Oct 2023 ### 10/10 Excellent #### Fiona 24 Sept 2023 Liked: Cleanliness, staff & service, property conditions & facilities Team making facilities in room. Spa nice ##### Fiona Stayed 2 nights in Sep 2023 ### 10/10 Excellent #### Gary 3 Nov 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Great Hotel and Location Great location, a few minutes walk to train and tube station. Lots of Coffe Shops, Bars and Restaurants close by. Very easy to get into Central London Theatre District. Staff could not have been more friendly and helpful. Bar in Hotel had a really nice vibe in the evening. Rooms spacious and well equipped. We had a GREAT stay, will definately return. ##### Gary Stayed 1 night in Oct 2023 ### 10/10 Excellent #### Verified traveller 7 Oct 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Worth the money! Amazing experience!! Stayed one night as a birthday treat for my best friend’s birthday, I booked the birthday package which did not disappoint! Room was a great size for 2 people, really clean. Spa was amazing, staff were so friendly and helpful I would definitely stay here again in the near future. ![](https://a.travel-assets.com/ugc/hotel-reviews/9A9CE0DE03EFEB08758A3575A98B124C860188EE1696693855455.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Verified traveller Stayed 1 night in Oct 2023 ### 8/10 Good #### Ian 29 Aug 2023 Liked: Cleanliness Lovely big bed, looking a bit tired and in need to updating ##### Ian Stayed 2 nights in Aug 2023 ### 8/10 Good #### Heather 7 Nov 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great stay, staff are friendly, efficient and super helpful. Room ok little bit tired looking, but I believe the hotel is closing soon for a refurb. Bed comfortable. Room air conditioning did not work properly, but I opened the window vents and it kept the room cool. Room service food all fine. Spa staff are fab and very welcoming, had an excellent deep tissue massage. ##### Heather Stayed 1 night in Nov 2023 ### 4/10 Poor #### Gillian 4 Dec 2023 Disliked: Cleanliness, amenities, property conditions & facilities The beds in the room were extremely comfortable. Everything else was satisfactory but not to a high standard. Shower was awful. Wouldn’t return unfortunately:-( ##### Gillian Stayed 2 nights in Dec 2023 ### 8/10 Good #### Verified traveller 5 Nov 2023 Liked: Cleanliness, staff & service Disliked: Room comfort #### K-West Review Check in and check out was great! The room was a good size and catered to basic needs. However bed was uncomfortable as body kept bashing the middle partition and we couldn’t figure out how to turn up the heating - it was short of freezing unfortunately. The best part was the Spa. Samuel was extremely gracious and pays attention to detail. Absolute VIP service from start to finish. The facilities could do with an upgrade, but the service made up for the building aesthetics! Will be back! ##### Verified traveller Stayed 1 night in Nov 2023 ### 10/10 Excellent #### Lee 5 Nov 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Exceeded expectations What a find, everything was faultless. Now this isnt the ritz, however, it is clean kept in great condition, EVERY member or staff was incredibly helpful, the location is fantastic and great facilities. We didnnt use the spa, but did use the bar and parking. This is very easy to use and you can pay on arrival. The rooms are excellent in size with a very comfy bed and pillows. Bottled Water and shower gels, shampoo etc provided. Iron and safe in the room. The only thing they didnt have in the room was a hairdryer however, im sure if i had asked they would have given this to me. ##### Lee Stayed 2 nights in Nov 2023 ### 6/10 Okay #### Fiona 10 Nov 2023 Liked: Cleanliness, property conditions & facilities, room comfort #### Comfortable but in need of TLC I have stayed here many times over the years, I am usually comfortable and I do love the fact that most rooms have baths. However the room furniture is starting to look pretty tired and the weekend breakfast is now a blanket £20 continental/£25 cooked (no a la carte choice) which means if you just want a bowl of granola & a coffee that’s £20.00\. And you can’t order a fried egg on toast at the weekend (whereas you can during the week). Paid £25 for the spa but hakf is it wasn’t working (ice room out of action, sauna smells bad, like stale oil, steam room not very effective).. needs some TLC! ##### Fiona Stayed 2 nights in Nov 2023 ## Expedia's Latest Trends ### Hotels > [Corinthia London](https://www.expedia.co.uk/London-Hotels-Corinthia-London.h3849185.Hotel-Information) > > [Maldron Hotel Finsbury Park, London](https://www.expedia.co.uk/London-Hotels-Maldron-Finsbury-Park-London.h92328087.Hotel-Information) > > [Zedwell Piccadilly Circus](https://www.expedia.co.uk/London-Hotels-Zedwell-Piccadilly-Trocadero.h42297074.Hotel-Information) > > [Shangri-La The Shard, London](https://www.expedia.co.uk/London-Hotels-Shangri-La-The-Shard.h8035714.Hotel-Information) > > [Radisson Blu Hotel, London Euston Square](https://www.expedia.co.uk/London-Hotels-Radisson-Blu-Grafton-Hotel.h608.Hotel-Information) > > [Staycity Aparthotels, London, Greenwich High Road](https://www.expedia.co.uk/London-Hotels-Staycity-Aparthotels-Greenwich-High-Road.h7065398.Hotel-Information) > > [Radisson Blu Hotel, London Heathrow](https://www.expedia.co.uk/London-Hotels-Radisson-Blu-Hotel-Conference-Centre.h12391.Hotel-Information) > > [One Hundred Shoreditch](https://www.expedia.co.uk/London-Hotels-One-Hundred-Shoreditch.h1058226.Hotel-Information) > > [Leonardo Hotel London Croydon](https://www.expedia.co.uk/London-Hotels-Jurys-Inn-London-Croydon.h866550.Hotel-Information) > > [Leonardo London Heathrow Airport](https://www.expedia.co.uk/London-Hotels-Leonardo-London-Heathrow-Airport.h570358.Hotel-Information) > > [Yotel London City](https://www.expedia.co.uk/London-Hotels-YOTEL-Clerkenwell.h48296903.Hotel-Information) > > [The Cumberland, London](https://www.expedia.co.uk/London-Hotels-The-Cumberland.h21659.Hotel-Information) > > [Point A Hotel London Kings Cross – St Pancras](https://www.expedia.co.uk/London-Hotels-Point-A-Hotel-London-Kings-Cross-St-Pancras.h5173526.Hotel-Information) > > [Mercure London Heathrow Hotel](https://www.expedia.co.uk/London-Hotels-Mercure-London-Heathrow-Hotel.h17586.Hotel-Information) > > [Leonardo Royal London Tower Bridge](https://www.expedia.co.uk/London-Hotels-Leonardo-Royal-London-Tower-Bridge.h4190769.Hotel-Information) > > [The Cavendish London](https://www.expedia.co.uk/London-Hotels-The-Cavendish-London.h13891.Hotel-Information) > > [NYX Hotel London Holborn by Leonardo Hotels](https://www.expedia.co.uk/London-Hotels-NYX-Hotel-London-Holborn-By-Leonardo-Hotels.h579374.Hotel-Information) > > [Montcalm Royal London House, London City](https://www.expedia.co.uk/London-Hotels-Montcalm-Royal-London-House-City-Of-London.h12703815.Hotel-Information) > > [art'otel London Battersea Power Station powered by Radisson Hotels](https://www.expedia.co.uk/London-Hotels-ArtOtel-London-Battersea-Power-Station.h83011268.Hotel-Information) > > [Leonardo Royal Hotel London City - Tower of London](https://www.expedia.co.uk/London-Hotels-Leonardo-Royal-London-City-Tower-Hill.h530052.Hotel-Information) > > [Radisson Hotel & Conference Centre London Heathrow](https://www.expedia.co.uk/London-Hotels-Radisson-Hotel-Conference-Centre-London.h48444523.Hotel-Information) > > [Ruby Lucy Hotel London by IHG](https://www.expedia.co.uk/London-Hotels-Ruby-Lucy.h42041893.Hotel-Information) > > [Plaza London Hotel](https://www.expedia.co.uk/London-Hotels-Plaza-London-Hotel.h4969048.Hotel-Information) > > [Aerotel London Heathrow Airport Terminal 2-3](https://www.expedia.co.uk/London-Hotels-Aerotel-London-Heathrow-T2-T3.h21528024.Hotel-Information) > > [The Dilly](https://www.expedia.co.uk/London-Hotels-The-Dilly.h21538.Hotel-Information) > > [At Sloane](https://www.expedia.co.uk/London-Hotels-At-Sloane.h96814724.Hotel-Information) > > [Karma Sanctum Soho](https://www.expedia.co.uk/London-Hotels-Karma-Sanctum-Soho.h2543847.Hotel-Information) > > [Great Scotland Yard Hotel, part of Hyatt](https://www.expedia.co.uk/London-Hotels-GREAT-SCOTLAND-YARD.h38904937.Hotel-Information) > > [Leonardo Royal London St Paul’s](https://www.expedia.co.uk/London-Hotels-Leonardo-Royal-London-St-Pauls.h1457972.Hotel-Information) ---