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Helen's Hotel

2.0 star property

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Helen's Hotel is a haven for those seeking comfort and connection. Stay connected with in-room WiFi, unwind on the premises knowing they are smoke-free, or take advantage of free self parking.

Reviews

7.8 out of 10
Good

Popular amenities

  • Parking included
  • Free Wi-Fi

Room options

Available filters for rooms
Showing 4 of 4 rooms

Standard Double Room

Highlights

Separate bedroom
2 bathrooms
Wardrobe
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

Standard Twin Room

Highlights

Separate bedroom
2 bathrooms
Desk
Wardrobe
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

Standard Quadruple Room

Highlights

Separate bedroom
2 bathrooms
Wardrobe
  • 1 bedroom
  • Sleeps 4
  • 2 Single Bunk Beds

Family Room

Highlights

2 bathrooms
Wardrobe
  • Sleeps 6
  • 1 Double Bunk Bed and 2 Single Beds

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About the area

Located in London, Helen's Hotel is connected to a railway/underground station. Oxford Street and Westfield London Shopping Centre are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Hyde Park and Kensington Gardens. Check out an event or a game at Wembley Stadium, and consider making time for Madame Tussauds Wax Museum, a top attraction not to be missed. Visit our London travel guide
Map
20 Craven Park, London, England, NW10 8TD

What's nearby

  • The stadium in the sunset in london.; Shutterstock ID 2698953
    Wembley Stadium
    10 min drive - 2.3 miles
  • Hyde Park featuring a garden, a river or creek and watersports
    Hyde Park
    24 min drive - 5.2 miles
  • Bridge Park Community Leisure Centre
    13 min walk - 0.7 miles
  • Swaminarayan Hindu Temple
    14 min walk - 0.8 miles
  • Willesden Jewish Cemetery
    19 min walk - 1.0 mile

Getting around

  • Harlesden Station
    7 min walk
  • Willesden Junction Underground Station
    16 min walk
  • Heathrow Airport (LHR)
    41 min drive

Restaurants

  • Beit el Zaytoun
    13 min walk
  • Royal Oak
    12 min walk
  • New Atlas Cafe
    3 min walk
  • Rumi’s Cafe
    3 min walk
  • Grand Junction Arms
    11 min walk

About this property

Helen's Hotel

Hotel near Wembley Stadium
Close to Westfield London Shopping Centre, Helen's Hotel has plenty to offer. Stay connected with free in-room WiFi.
Other perks at this hotel include:
  • Free self-parking
  • Smoke-free property and bike parking
Room features
All guest rooms at Helen's Hotel offer amenities, such as free WiFi.
More amenities include:
  • 2 bathrooms with toilet paper
  • LED light bulbs and heating

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Conveniences

  • Virtual front desk

Accessibility

  • No lift

More

  • At least 80% lighting from LEDs
  • Humane treatment of captive wild animals
  • Smoke-free property

Room amenities

Bathroom

  • 2 shared bathrooms (in-room sinks)
  • Toilet paper
  • Towels provided

More

  • Heating (climate-controlled)
  • LED lighting

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:00 PM
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

There is no front desk at this property
Guests planning to arrive outside normal check-in hours will receive an email within 24 hours before arrival with check-in instructions and lockbox information; your host will greet you
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
A virtual front desk provides assistance to guests
Information provided by the property may be translated using automated translation tools

Access methods

Host will greet you, lockbox

Pets

Pets not allowed

Children and extra beds

Children are welcome

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal.

We should mention

This property does not have any lifts

Frequently asked questions

Is Helen's Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at Helen's Hotel ?

Self-parking is free at this property.

What time is check-in at Helen's Hotel ?

Check-in start time: 3:00 PM; check-in end time: 11:00 PM.

What time is check-out at Helen's Hotel ?

Checkout is at 11:00 AM.

Where is Helen's Hotel located?

Situated in the entertainment district, this hotel is within 3 miles (5 km) of Wembley Stadium, OVO Arena Wembley and Portobello Road Market. Hyde Park and Marble Arch are also within 6 miles (10 km). Willesden Junction Underground Station is 16 minutes by foot and Stonebridge Park Underground Station is 19 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Helen's Hotel Reviews

7.8

Good

6.8

Cleanliness

7.4

Amenities

8.4

Staff & service

6.2

Property conditions & facilities
Rating 10 - Excellent. 5 out of 16 reviews
Rating 8 - Good. 5 out of 16 reviews
Rating 6 - Okay. 4 out of 16 reviews
Rating 4 - Poor. 2 out of 16 reviews
Rating 2 - Terrible. 0 out of 16 reviews

Reviews

10/10 Excellent

Carole

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good value for money

Clean and tidy, great place if you’re going to Wembley. Worth the money and free parking. We had 4 single comfy beds. Only thing missing was a bin in the room. Other than that would highly recommend m!
Stayed 1 night in Sep 2025

6/10 Okay

Verified traveller

Liked: Staff & service, room comfort
It was what you could expect, nothing over the top, but worth what you pay. The room was all freshly clean.
Stayed 1 night in Dec 2024

10/10 Excellent

Abigail

Liked: Cleanliness, staff & service, amenities
Travelled as a family, was met on arrival to hotel, staff very friendly, gave the kids free lollipops& showed us to our room. Room was clean and comfy, just what we needed, shared bathrooms but didnt bother us as we didnt bump into anyone. Microwave, kettle& some cutlery in the room. Basic but for the price really good especially as its close to tube station. Area is a bit rough, rubbish etc everywhere but hotel itself was clean& tidy.
Stayed 3 nights in Sep 2024

6/10 Okay

Julie

Liked: Staff & service

Inaccurate listing on Hotels.com

The room itself was very special and reasonably comfortable. However, it was shared bathroom when the listing suggested the room had a private bathroom. The manager kindly put other guests on another floor to allow us exclusive use of the ground floor bathrooms but it made it a less comfortable stay, especially for teenage girls who felt a little vulnerable.
Stayed 1 night in Oct 2024

10/10 Excellent

susan

Liked: Cleanliness, staff & service
I called the property on the day as i realised i hadnt checked mobility. Honestly the owner could not have been more helpful. Is the hotel dated yes but it is clean and felt safe and secure. The owner and staff were super freindly, super helpful and i would definitely stay again.
Stayed 1 night in Sep 2025

4/10 Poor

Helen

Disliked: Cleanliness, property conditions & facilities
Not very safe. You can't even lock the door properly. The main door is also very unsafe
Stayed 3 nights in Apr 2025

4/10 Poor

Helen

Disliked: Cleanliness, property conditions & facilities, room comfort

Poor

Not a good experience at all. Broken bed springs, shared bathrooms, cracked sinks which had no plugs, only sockets behind bunk beds, Shower room had hole in floor under the floor covering, shower tray clean but stained. No human interaction- more of a low grade hostel than hotel….
Stayed 1 night in Sep 2025

8/10 Good

ROBIN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jul 2025

8/10 Good

Matt

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Jun 2025

8/10 Good

Bavanthan

Liked: Staff & service, room comfort
Disliked: Cleanliness, property conditions & facilities
Stayed 3 nights in May 2025

8/10 Good

Edward

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in May 2025

10/10 Excellent

Anna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

6/10 Okay

Verified traveller

Disliked: Staff & service, property conditions & facilities
Stayed 3 nights in Feb 2025

10/10 Excellent

Patricia

Stayed 1 night in Dec 2024

8/10 Good

Victoria

Liked: Staff & service
Stayed 1 night in Oct 2024

6/10 Okay

Jose Daniel

Liked: Staff & service
Stayed 3 nights in Oct 2024