DoubleTree by Hilton London Kensington

Photo gallery for DoubleTree by Hilton London Kensington

Primary image
Studio, 1 Queen Bed, Terrace | Terrace/patio
Studio, 1 Queen Bed, Terrace | View from room
Premium bedding, minibar, in-room safe, desk
Premium bedding, minibar, in-room safe, desk

Overview of DoubleTree by Hilton London Kensington

DoubleTree by Hilton London Kensington

4.0 star property

4.0/5 Very good

Guests rated this property 4.2/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Air conditioning
  • Restaurant
  • Gym
  • Breakfast available
  • Business services

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitiser provided
  • Personal protective equipment
Map
100 Cromwell Road, London, England, SW7 4ER

Explore the area

  • Popular LocationNatural History Museum6 min walk
  • Popular LocationHyde Park16 min walk
  • Popular LocationKensington Palace18 min walk
  • AirportLondon (LHR-Heathrow)33 min drive

Choose dates to view prices

About this area

London

DoubleTree by Hilton London Kensington is located in London City Centre, a neighbourhood in London, and is near a metro station and on the beach. Natural History Museum and Royal Albert Hall are cultural highlights, and some of the area's notable landmarks include Buckingham Palace and Piccadilly Circus. Don't miss out on a visit to London Eye. Guests love the hotel's location for the sightseeing.

What's nearby

  • Natural History Museum - 6 min walk
  • Kensington High Street - 12 min walk
  • Royal Albert Hall - 14 min walk
  • Hyde Park - 16 min walk
  • Kensington Palace - 18 min walk

Getting around

  • Gloucester Road Underground Station - 1 min walk
  • West Brompton Underground Station - 18 min walk
  • Heathrow Airport (LHR) - 33 min drive

Restaurants

  • Four Winters - 2 min walk
  • Bombay Brasserie - 2 min walk
  • Thai Taste - 3 min walk
  • Nando's - 3 min walk
  • Caffè Nero - 3 min walk

About this property

DoubleTree by Hilton London Kensington

4-star hotel on the beach, near Natural History Museum
Guests of this beach hotel will appreciate convenient on-site amenities such as a fitness centre and a sauna.
DoubleTree by Hilton London Kensington offers 163 accommodations with iPod docking stations and minibars. Beds feature premium bedding. 40-inch Flat-screen televisions come with premium satellite channels and pay-per-view films. Bathrooms include a combined bath/shower unit, slippers, complimentary toiletries and hairdryers.

This London hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include laptop-compatible safes and complimentary bottles of water. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Languages

Arabic, Chinese (Mandarin), Dutch, English, French, German, Irish, Italian, Portuguese, Spanish, Thai

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Check-in

Contactless social distancing and check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitiser provided
Individually wrapped food options available for breakfast, lunch, dinner and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • No on-site parking available

Food and drink

  • Full breakfast available for a fee daily: GBP 17.95 per person
  • 1 restaurant
  • 1 beach bar and 1 bar
  • 24-hour room service

Restaurants on site

  • Umami

Things to do

  • Fitness centre
  • Playground
  • Sauna

Family friendly

  • Free cots/infant beds
  • Laundry facilities
  • Playground
  • Rollaway/extra beds (surcharge)

Conveniences

  • ATM/banking services
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Library

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tour/ticket assistance

Business services

  • Business centre
  • Computer station
  • A meeting room

Outdoors

  • Beach loungers
  • Beachfront location
  • Garden
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Braille signage
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Step-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)

More

  • Designated smoking areas (fines apply)
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Heating (climate-controlled)
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower/bath combination

Entertainment

  • 40-inch flat-screen TV
  • iPod dock
  • Films for purchase
  • Premium channels
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Free newspapers
  • Iron/ironing board
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • Phone
  • Slippers

Similar properties

See similar properties

Policies

Check-in

Check-in from 3:00 PM - midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
3 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for GBP 35.0 per night.
Free cots are available on request at the property

Payment types at the property

Important information

Optional extras

  • Fee for full breakfast: GBP 17.95 per person (approximately)
  • Rollaway bed fee: GBP 35.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
No on-site parking is available
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Crowne Plaza Hotel London Kensington
Crowne Plaza London Kensington
London Kensington Crowne Plaza
Crowne Plaza Kensington Hotel London
Crowne Plaza London Kensington England
Crowne Plaza London Kensington Hotel
Crowne Plaza London Kensington
Crowne Plaza London Kensington an IHG Hotel
DoubleTree by Hilton London Kensington Hotel
DoubleTree by Hilton London Kensington London
DoubleTree by Hilton London Kensington Hotel London

Frequently asked questions

Overall score and ratings

4.0

Very good

Rating 5 - Excellent. 442 out of 1002 reviews
5 - Excellent 44%
Rating 4 - Good. 302 out of 1002 reviews
4 - Good 30%
Rating 3 - Okay. 125 out of 1002 reviews
3 - Okay 12%
Rating 2 - Poor. 81 out of 1002 reviews
2 - Poor 8%
Rating 1 - Terrible. 52 out of 1002 reviews
1 - Terrible 5%

4.2/5

Cleanliness

4.2/5

Staff & service

3.9/5

Amenities

3.9/5

Property conditions & facilities

3.8/5

Eco-friendliness

5/5 Excellent

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Great clean comfortable hotel. We enjoyed the breakfast and dinner at the restaurant.
Stayed 4 nights in Jul 2022

4/5 Good

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was very well located with lots of dining options in the hotel and around it. the breakfast was amazing and kids just loved it.
Stayed 3 nights in Jul 2022

4/5 Good

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The QR food & drinks app didn’t work . Subsequent we had to wait a long time before before we released our orders weren’t coming . To make it worse the night manager was quiet rude when we phone reception to find out what has happened to our room service
Stayed 2 nights in Jul 2022

5/5 Excellent

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the staff, they were all very friendly and helped us a lot. The hotel was very clean. I loved that the hotel was near the underground station and there were a lot of restaurants around the area..
Stayed 4 nights in Jul 2022

4/5 Good

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Pretty good location near food, shopping, metro and museums and parks. Furnishing is pretty good, but you can still tell age of hotel, in the bathrooms in particular with the tiling. Not a big deal. AC was a portable unit and not centralized. Not sure if that was due to energy savings or if the central air didn't work. Was a bit noisier than would have liked. Was placed on top floor, which gave us an angled wall due to the roof. wasn't a big deal but felt it made the room seem smaller than it was. overall a nice experience and a friendly and helpful front desk.
Stayed 2 nights in Jul 2022