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Crowne Plaza London - Docklands

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Indoor pool
In-room safe, desk, iron/ironing board, free cots/infant beds
In-room safe, desk, iron/ironing board, free cots/infant beds
In-room safe, desk, iron/ironing board, free cots/infant beds

Overview of Crowne Plaza London - Docklands

Crowne Plaza London - Docklands

4 out of 5

4.3/5 Excellent

Guests rated this property 4.5/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning
  • Restaurant
  • Breakfast available
  • Business services

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Personal protective equipment

Explore the area

  • Popular LocationExcel Exhibition Centre14 min walk
  • Popular LocationWestfield Stratford City9 min drive
  • AirportLondon (LCY-London City)10 min drive
  • Popular LocationO2 Arena13 min drive

Choose dates to view prices

About this area

London

Located in London's Docklands neighbourhood, Crowne Plaza London - Docklands is near the airport and on the waterfront. Westfield Stratford City and Liverpool Street are worth checking out if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit London Eye and Madame Tussauds Wax Museum. Looking to enjoy an event or a game? See what's going on at Excel Exhibition Centre or O2 Arena. Looking to get your feet wet? Windsurfing and sailing adventures can be found near the property.
Popular Location

What's nearby

  • Excel Exhibition Centre - 14 min walk
  • Westfield Stratford City - 9 min drive
  • O2 Arena - 13 min drive
  • Tower Bridge - 16 min drive
  • Tower of London - 19 min drive

Getting around

  • Royal Victoria Station - 3 min walk
  • London West Ham Station - 5 min drive
  • London (LCY-London City) - 10 min drive

Restaurants

  • Zero Sette - 4 min walk
  • Tapa Tapa - 6 min walk
  • Nakhon Thai Waterfront - 6 min walk
  • Pepenero - 12 min walk
  • Fatboy's Diner - 3 min drive

About this property

Crowne Plaza London - Docklands

Waterfront London hotel in Docklands, near Excel Exhibition Centre
This smoke-free hotel features a restaurant, an indoor pool and a bar/lounge. WiFi in public areas is free. Additionally, 24-hour room service, a business centre and conference space are on-site. All 210 rooms offer free WiFi, 24-hour room service and coffee/tea makers. Other amenities available to guests include free newspapers, in-room massages and hairdryers. Housekeeping is available once per stay.
Crowne Plaza London - Docklands offers 210 forms of accommodation with a safe and free newspapers. Guests can surf the web using complimentary wireless Internet access.

Bathrooms include a combined bath/shower unit and hairdryers. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is offered once per stay and in-room massages can be requested. Housekeeping is provided on a limited basis.

Recreational amenities at the hotel include an indoor pool.

Guests aged under 18 years old are not allowed in the health club or fitness facility.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the standard cleaning and disinfection practices of Clean Promise (IHG)

Social distancing

Contactless check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Gives staff personal protective equipment worn by staff
Temperature checks available for guests
Masks and gloves available
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking on site (GBP 20.00 per day; includes in/out privileges)
  • Limited on-site parking
  • Electric car charging station on site
  • Wheelchair-accessible parking available

Food and drink

  • Full breakfast available for a fee 6:30 AM–9:00 AM on weekdays and 7:00 AM–10:00 AM on weekends: GBP 14.99 per person
  • 1 restaurant
  • 1 bar
  • 24-hour room service

Things to do

  • Indoor pool

Family friendly

  • Babysitting/childcare (surcharge)
  • Free cots/infant beds
  • Indoor pool
  • Laundry facilities

Conveniences

  • ATM/banking services
  • Banquet hall
  • Lift
  • Free newspapers in reception

Guest services

  • 24-hour front desk
  • Concierge services
  • Dry-cleaning service
  • Housekeeping (once per stay)
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tour/ticket assistance
  • Wedding services

Languages spoken

  • English
  • French
  • German
  • Italian
  • Polish
  • Portuguese
  • Romanian
  • Russian
  • Spanish

Business services

  • Business centre
  • Conference space
  • A meeting room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices available
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Step-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Free cots/infant beds

Bathroom

  • Hairdryer
  • Shower/bathtub combination
  • Towels

Food and drink

  • Coffee/tea maker

More

  • Connecting rooms available
  • Desk
  • Free newspapers
  • In-room massage
  • Iron/ironing board
  • Phone
  • Safe

Similar properties

See similar properties

Policies

Check-in

Check-in from 3:00 PM - anytime
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The property is closed between 26 June and 28 June.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)
Service animals are exempt from fees

Children and extra beds

Children are welcome
Kids stay free! Up to 2 children stay free when using existing bedding
Rollaway/extra beds are available for GBP 30.0 per night.
Free cots (infant beds)

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: GBP 50 per night

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for full breakfast: GBP 14.99 per person (approximately)
  • Self-parking fee: GBP 20.00 per day (in/out privileges)
  • Rollaway bed fee: GBP 30.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests under 18 years old are not allowed in the health club or fitness facility
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

National rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Property is also known as

Crowne Plaza Hotel London Docklands
Crowne Plaza London Docklands
London Docklands Crowne Plaza
Crowne Plaza London - Docklands England
Crowne Plaza London - Docklands Hotel London
Crowne Plaza London Docklands Hotel
Crowne Plaza Docklands Hotel
Crowne Plaza Docklands
Crowne Plaza London Docklands
Crowne Plaza London - Docklands Hotel
Crowne Plaza London - Docklands London
Crowne Plaza London Docklands an IHG Hotel
Crowne Plaza London - Docklands Hotel London

Frequently asked questions

4.3
Excellent
Rating 5 - Excellent. 517 out of 986 reviews
5 - Excellent 52%
Rating 4 - Good. 345 out of 986 reviews
4 - Good 35%
Rating 3 - Okay. 72 out of 986 reviews
3 - Okay 7%
Rating 2 - Poor. 31 out of 986 reviews
2 - Poor 3%
Rating 1 - Terrible. 21 out of 986 reviews
1 - Terrible 2%

4.5/5

Cleanliness

4.3/5

Staff & service

4.5/5

Amenities

4.4/5

Property conditions & facilities

5/5 Excellent

Travelled with family, Business traveller
Liked: Cleanliness, staff & service
Excellent customer services. Friendly staff.
Stayed 2 nights in May 2021

5/5 Excellent

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Staff couldn’t do enough, from check in, to collecting breakfast and checkout.
Stayed 1 night in Mar 2021

5/5 Excellent

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Plan to stay again
Business Trip during Covid Rules . Hotel staff were so helpful at all time . Very clean hotel and sticking to all covid rules . Breakfast and evening meal arrangements really good . Great choice of meals , i went for unhealthy pizza and i would say best ever in a hotel.
Stayed 1 night in Feb 2021

5/5 Excellent

Liked: Cleanliness, staff & service
Stayed 1 night in Jan 2021

3/5 Okay

Business traveller
Not worth the price.
Stayed 1 night in Jan 2021