Standard Apartment, 2 Bedrooms, Terrace | Terrace/patio
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Reviews of Chic Apartments near Regents Park with WiFi

3.5 out of 5
Chic Apartments near Regents Park with WiFi
24 Camden Street, London, England

Reviews

8.8

Excellent

Rating 10 - Excellent. 10 out of 17 reviews" "
Rating 8 - Good. 5 out of 17 reviews" "
Rating 6 - Okay. 1 out of 17 reviews" "
Rating 4 - Poor. 0 out of 17 reviews" "
Rating 2 - Terrible. 1 out of 17 reviews" "

9.0/10

Cleanliness

7.8/10

Staff & service

8.6/10

Amenities

9.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Arrived in London to find that the suite I booked was not available due to "maintenance issues" and that I had been upgraded to another unit. After negotiating a different suite closer to the tube station, I was pleasantly surprised. Excellent suite, close to everything, quiet (apart from weekend noise from the Jazz Cafe below). Super happy with the security to the building and everything the area had to offer. Communication with the office was quick once we were situated. They even made sure we had enough coffee pods waiting for us! I will honestly book this location again in the future. GREAT suite, comfortable beds, cleaned prior to our arrival. I wasnt aware of a book of local information which was tucked into a drawer in the entertainment centre, which I wish I'd found or knew about, but likely this was the fault of the cleaners. Close to the local Sainsbury's, tons of restaurants, and the tube station made it so we could hop into the west end and back in under 15 minutes most days!! LOVED IT.
Stayed 8 nights in Jan 2020

10/10 Excellent

Stewart

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Apartment, Well connected, and very clean
The apartment was stylish, clean and tidy. Well connected near the tube station and easy to collect keys and check in etc
Stayed 3 nights in Feb 2020
Response from Joanna on 25 Feb 2020
Dear Stewart, Thank you for your feedback, We are happy that you enjoyed the apartment and found it close to the station. We hope to host you soon again, Best regards

10/10 Excellent

AMUR

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
Fantastic apartment with good prices
Stayed 3 nights in Feb 2020
Response from Joanna on 7 Feb 2020
Dear Amur, Thank you for your positive feedback, We hope to host you soon again, Best regards, City Stay Aparts

10/10 Excellent

Janet

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Chic apartment in Camden
Wonderful apartment in a fantastic location, 5 min walk from all that Camden has to offer. Be prepared for the deposit though..they want an extra £300 off you for your stay. If you give them a debit card that money won’t come out of your account but will show as pending fir 5 days. This threw us enormously and we were worried to spend any of it in case it did come out. It meant we had to be more careful during our weekend break. Apart from that, we had a fantastic weekend
Stayed 2 nights in Dec 2019
Response from Joanna on 6 Feb 2020
Hi Janet, Thank you for your feedback we are happy that you enjoyed the location and the apartment. We did not take extra £300.00 from you, that is for the security deposit which is mentioned on the fine print. Thank you and we hope to host you soon again. Best

10/10 Excellent

Fred

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location and good flat. slightly slow internet connection.
Stayed 5 nights in Sep 2019
Response from Joanna on 1 Oct 2019
Dear Fred, Thank you for your feedback. We are very happy that you found the location great and the flat good. Regarding the internet, we are very sorry for the slow connection , sometimes we advise the guest to just reset it and the connection will improve. We hope to host you soon again, Kind regards

2/10 Terrible

Mark

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Do not stay here!
The worst stay ever! Awful. Just the worst. I am convinced anyone that has reviewed this in a positive light is affiliated with the apartment. After charging us £40 extra for cleaning (in small print), it was filthy. Customer service just abysmal! Collecting keys consisted of heading to the admin office, then walking to the apartment, then whilst on my way there the European lady from the admin office called and told me I’d have to walk approximately 1.5 miles round trip to a random, dodgy convenience shop (it was not convenient). This was with a seven week old child strapped to my front and two large suitcases, which the admin lady had witnessed. The bottom half of the apartment had a smell of damp/mould. When we complained they refused to move or refund us. They did offer to send a handyman round. Funnily enough the man who fixes odd jobs couldn’t sort out the smell. As a result both myself and two children got sick. Worst of all though, once we had checked in an employer entered the apartment without our permission or any notification to ourselves, whilst my wife was breastfeeding our newborn. Trespassing. Wife naked, and mortified. Agency and Hotel.com did nothing about this.
Stayed 9 nights in May 2019

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, very clean and comfortable, coffee machine was a nice touch
Stayed 3 nights in May 2019

10/10 Excellent

andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Couldn't have expected better!!!
My experience with this Camden apartment was awesome! TBH, it went far beyond my expectation! The location is more than great and is super close to various must-visit spots (Camden Lock/Market, London Zoo, Regent's Park, etc.), restos/pubs/clubs/super markets! The apartment itself is chic, modern, clean and comfortable. Its raised patio is def. a plus! Besides, if you wanna savor the typical feel of a local London apartment, this is it! Loved it! Felt so much like home! ---- The only catch (if I need to be critical) could be 1) its slow house wifi, and 2) one shower drain (the one down the hallway) was sort of clogged up.
Stayed 3 nights in Apr 2019

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location in Camden
Great location - right next to a big grocery store, a coffee shop, and restaurants to get the day started. Then it's less than a 5 min walk to the train station. At night noise was not an issue at all. Make sure you contact them 48 hours prior to check-in - I forgot to do this but thankfully they were able to accommodate us quickly! Highly recommended!
Stayed 4 nights in Nov 2018
Response from Joanna on 8 Jan 2019
Dear Mark, Thank you very much for your feedback. We are happy that you have stayed in our apartment and hopefully you will comeback soon. All the best.

8/10 Good

Andrew

Excellent accommodation near to Jazz Cafe. Perfect for us. Local amenities and tube convenient. Comprehensive and diverse food offering.
Stayed 1 night in Nov 2018
Response from Joanna on 8 Jan 2019
Dear Andrew, Thank you for your kind feedback. We are happy that you have enjoyed the stay, Hope to host you soon again.

10/10 Excellent

paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great location place to be
work trip, great location right by tubs. quite clean and will use again.
Stayed 2 nights in Nov 2018
Response from Robert on 21 Nov 2018
Dear Guest, Thank you for staying with us and we are glad you enjoyed the place. Best Regards

8/10 Good

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Camden Weekend Break
Booking the accommodation was easy and straightforward as was finding the apartment and the picking up of the keys. The apartment is literally 5 mins walk form the tube - so nice and easy to find. Apartment is newly furbished, very spacious, lots of storage, with a very handy and very functional and well equipped kitchen / communal area. Bathrooms are excellent with superb showers in both. There is also a very spacious patio / terrace to utilise - believe it or mot the weather was so warm we had pre dinner drinks on the terrace. A very unexpected event for October!
Stayed 2 nights in Oct 2018
Response from Robert on 21 Nov 2018
Dear Guest, Thank you for staying with us and we are glad you enjoyed the place. Best Regards

8/10 Good

Craig

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2018
Response from Robert on 21 Nov 2018
Dear Guest, Thank you for staying with us and we are glad you enjoyed the place. Best Regards

10/10 Excellent

Robert

A wonderful find.......
More and more I try to book an apartment rather than a hotel room, even for a short stay (only 2 nights on this occasion). I was very impressed with this 2 bedroom apartment, one with ensuite facilities. The property was immaculate and stylish, kitchen was well stocked with utensils, with dishwasher, washing machine, drying machine etc provided. There was even an outdoor area. There is no reception and all check-in, payment and correspondence was done through email and text, and apartment key collected from a local store. Staff were responsive and very helpful through-out, ensuring all was ok for my stay. Highly recommended and I hope to stay again in the future.
Stayed 2 nights in Sep 2018
Response from Flor on 20 Sept 2018
Dear Robert, Thank you very much for your feedback.We are doing our best to make our guests feel like home away from home and provide the best services and quality of the apartments. We are very delighted that you had a great stay in our apartment and would comeback. Hopefully we will host you soon again. Best wishes, City Stay Aparts

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Huoneisto juuri remontoitu, eli hyvin siisti. Kaikki uutta ja nättiä.
Stayed 3 nights in Feb 2020
Response from Joanna on 25 Feb 2020
Dear guest, Thank you for your feedback, We hope you enjoyed the stay and will get back to us soon. Kind regards, City Stay Aparts

10/10 Excellent

Julia

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Mahtava!
Todella hyvä kokemus kaikenkaikkiaan! Voin lämpimästi suositella :) Huoneisto oli todella siisti, sijainti loistava ja kaikki tarvittava löytyi. Kolmelle hengelle loistavan kokoinen, neljälle menis myös. Avainten haku sujui myös ok, lauantaisin heidän toimisto on kyllä auki, mutta heille pitää soittaa kun on alaovi on lukossa. Toimistolta on lyhyt matka kaupalle mistä avaimet saa ja siitä pieni kävelymatka huoneistolle. Siivousmaksu 45 £ ja pantti 300£ laskutetaan myös. Pantin toki saa takaisin. Metropysäkki on ihan vieressä ja kaikki Camdenin palvelut myös.
Stayed 3 nights in Feb 2020
Response from Paula on 19 Feb 2020
Dear Julia, Thank you so much for taking time to write this review. I'm very pleased to hear that you enjoyed your stay with us. It was lovely to host you!

6/10 Okay

Verified traveller

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Cozy apartment, but very slow refund
The apartment was nice and centrally located, but it took me a month to get my refund for the 300 GBP deposit.
Stayed 3 nights in Jan 2020
Response from Joanna on 6 Feb 2020
Dear guest, Thank you for your feedback, We are very sorry for the delay of the deposit and we thank you for your patience. Best regards