Title: Best Western London Queens Crystal Palace Hotel Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Best Western London Queens Crystal Palace Hotel Victorian hotel with 24-hour business centre and 24-hour front desk ![Buffet](https://images.trvl-media.com/lodging/1000000/90000/81500/81457/236e7d40.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Standard Room, 1 Single Bed, Non Smoking | Exterior](https://images.trvl-media.com/lodging/1000000/90000/81500/81457/87086640.jpg?impolicy=resizecrop&rw=297&ra=fit) ![In-room safe, blackout curtains, soundproofing, iron/ironing board](https://images.trvl-media.com/lodging/1000000/90000/81500/81457/b5dbb56e.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Lobby sitting area](https://images.trvl-media.com/lodging/1000000/90000/81500/81457/7fd72da3.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Reception](https://images.trvl-media.com/lodging/1000000/90000/81500/81457/14acde7b.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Located in Crystal Palace's center, Best Western London Queens Crystal Palace Hotel offers a welcoming bar, authentic Italian dishes at PizzaPolli Restaurant, free in-room WiFi, 24-hour business center, lobby TV, and multilingual staff with positive reviews. 5.6 ## Popular amenities - Bar - 24/7 front desk - Parking available - Laundry - Housekeeping - Free WiFi ## Room options ### Check availability for these dates Tonight [Dec 1 - Dec 2](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-01&endDate=2025-12-02&selected=81457&PinnedHotelID=81457&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-01&endDate=2025-12-02&selected=81457&PinnedHotelID=81457&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Dec 2 - Dec 3](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-02&endDate=2025-12-03&selected=81457&PinnedHotelID=81457&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-02&endDate=2025-12-03&selected=81457&PinnedHotelID=81457&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Dec 5 - Dec 7](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-05&endDate=2025-12-07&selected=81457&PinnedHotelID=81457&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-05&endDate=2025-12-07&selected=81457&PinnedHotelID=81457&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Dec 12 - Dec 14](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-12&endDate=2025-12-14&selected=81457&PinnedHotelID=81457&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-12&endDate=2025-12-14&selected=81457&PinnedHotelID=81457&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds 3+ beds Showing 16 of 16 rooms ![In-room safe, blackout curtains, soundproofing, iron/ironing board](https://images.trvl-media.com/lodging/1000000/90000/81500/81457/9a43c5ff.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 1 Double Bed, Non Smoking ### Highlights Soundproofed LCD TV Blackout curtains Hairdryer Private bathroom Coffee/tea maker Laptop-compatible safe Daily housekeeping - 151 sq ft - Sleeps 2 - 1 Double Bed ![In-room safe, blackout curtains, soundproofing, iron/ironing board](https://images.trvl-media.com/lodging/1000000/90000/81500/81457/9a43c5ff.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Room, 1 Double Bed, Non Smoking ### Highlights Soundproofed LCD TV Blackout curtains Hairdryer Private bathroom Coffee/tea maker Laptop-compatible safe Daily housekeeping - 194 sq ft - Sleeps 2 - 1 Double Bed ![Superior Suite, 1 King Bed, Non Smoking, Jetted Tub | In-room safe, blackout curtains, soundproofing, iron/ironing board](https://images.trvl-media.com/lodging/1000000/90000/81500/81457/0e84bf8d.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Suite, 1 King Bed, Non Smoking, Jetted Tub ### Highlights Soundproofed LCD TV Blackout curtains Hairdryer Private bathroom Jetted bath Coffee/tea maker Laptop-compatible safe - Sleeps 2 - 1 King Bed ![In-room safe, blackout curtains, soundproofing, iron/ironing board](https://images.trvl-media.com/lodging/1000000/90000/81500/81457/a183184b.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Room, 2 Single Beds, Non Smoking ### Highlights Soundproofed LCD TV Blackout curtains Hairdryer Private bathroom Coffee/tea maker Laptop-compatible safe Daily housekeeping - 215 sq ft - Sleeps 2 - 2 Single Beds ![In-room safe, blackout curtains, soundproofing, iron/ironing board](https://images.trvl-media.com/lodging/1000000/90000/81500/81457/1ead11f0.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Family Room, Multiple Beds, Non Smoking ### Highlights Soundproofed LCD TV Blackout curtains Hairdryer Private bathroom Coffee/tea maker Laptop-compatible safe Daily housekeeping - 280 sq ft - Sleeps 3 - 1 Double Bed and 1 Single Bed ![In-room safe, blackout curtains, soundproofing, iron/ironing board](https://images.trvl-media.com/lodging/1000000/90000/81500/81457/1ead11f0.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Room, Multiple Beds, Non Smoking ### Highlights Soundproofed LCD TV Blackout curtains Hairdryer Private bathroom Coffee/tea maker Laptop-compatible safe Daily housekeeping - 280 sq ft - Sleeps 3 - 1 Double Bed and 1 Single Bed ![In-room safe, blackout curtains, soundproofing, iron/ironing board](https://images.trvl-media.com/lodging/1000000/90000/81500/81457/747d3df8.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Room, 3 Single Beds, Non Smoking ### Highlights Soundproofed LCD TV Blackout curtains Hairdryer Private bathroom Coffee/tea maker Laptop-compatible safe Daily housekeeping - 237 sq ft - Sleeps 3 - 3 Single Beds ![In-room safe, blackout curtains, soundproofing, iron/ironing board](https://images.trvl-media.com/lodging/1000000/90000/81500/81457/e4c2b0b4.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Room, Multiple Beds, Non Smoking ### Highlights Soundproofed LCD TV Blackout curtains Hairdryer Private bathroom Coffee/tea maker Laptop-compatible safe Daily housekeeping - 237 sq ft - Sleeps 4 - 1 Double Bed and 2 Single Beds ![Standard Room, 1 Single Bed, Non Smoking | In-room safe, blackout curtains, soundproofing, iron/ironing board](https://images.trvl-media.com/lodging/1000000/90000/81500/81457/4909778d.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 1 Single Bed, Non Smoking ### Highlights Soundproofed LCD TV Blackout curtains Hairdryer Private bathroom Coffee/tea maker Laptop-compatible safe Daily housekeeping - 151 sq ft - Sleeps 1 - 1 Single Bed ![In-room safe, blackout curtains, soundproofing, iron/ironing board](https://images.trvl-media.com/lodging/1000000/90000/81500/81457/747d3df8.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 3 Single Beds, Non Smoking ### Highlights Soundproofed LCD TV Blackout curtains Hairdryer Private bathroom Coffee/tea maker Laptop-compatible safe Daily housekeeping - 215 sq ft - Sleeps 3 - 3 Single Beds ![Standard Room, 3 Single Beds, Non Smoking, No Windows | In-room safe, blackout curtains, soundproofing, iron/ironing board](https://images.trvl-media.com/lodging/1000000/90000/81500/81457/22afb031.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 3 Single Beds, Non Smoking, No Windows ### Highlights Soundproofed LCD TV Blackout curtains Hairdryer Private bathroom Coffee/tea maker Laptop-compatible safe Daily housekeeping - Sleeps 3 - 3 Single Beds ![In-room safe, blackout curtains, soundproofing, iron/ironing board](https://images.trvl-media.com/lodging/1000000/90000/81500/81457/e4c2b0b4.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, Multiple Beds, Non Smoking ### Highlights Soundproofed LCD TV Blackout curtains Hairdryer Private bathroom Coffee/tea maker Laptop-compatible safe Daily housekeeping - 151 sq ft - Sleeps 4 - 1 Double Bed and 2 Single Beds ![In-room safe, blackout curtains, soundproofing, iron/ironing board](https://images.trvl-media.com/lodging/1000000/90000/81500/81457/a183184b.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 2 Single Beds, Non Smoking ### Highlights Soundproofed LCD TV Blackout curtains Hairdryer Private bathroom Coffee/tea maker Laptop-compatible safe Daily housekeeping - 151 sq ft - Sleeps 2 - 2 Single Beds ### Standard Apartment, 1 Double Bed, Non Smoking, Kitchenette ### Highlights Soundproofed Kitchenette LCD TV Blackout curtains Hairdryer Private bathroom Coffee/tea maker Laptop-compatible safe - Sleeps 2 - 1 Double Bed ![In-room safe, blackout curtains, soundproofing, iron/ironing board](https://images.trvl-media.com/lodging/1000000/90000/81500/81457/08fe8c2c.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Apartment, 2 Single Beds, Non Smoking, Kitchenette ### Highlights Soundproofed Kitchenette LCD TV Blackout curtains Hairdryer Private bathroom Coffee/tea maker Laptop-compatible safe - Sleeps 2 - 2 Single Beds ![In-room safe, blackout curtains, soundproofing, iron/ironing board](https://images.trvl-media.com/lodging/1000000/90000/81500/81457/08fe8c2c.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Apartment, 1 Single Bed, Non Smoking, Kitchenette ### Highlights Soundproofed Kitchenette LCD TV Blackout curtains Hairdryer Private bathroom Coffee/tea maker Laptop-compatible safe - 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[Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FLondon-Hotels-Best-Western-London-Queens-Crystal-Palace-Hotel.h81457.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FLondon-Hotels-Best-Western-London-Queens-Crystal-Palace-Hotel.h81457.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C51.41540%2C-0.08310&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=_s05jHT5bPTW8J0Laxry-PMzXnw=) 122 Church Road, London, ENG, SE19 2UG #### What's nearby - Secret Garden - 3 min walk - 0.2 miles - Upper Norwood Recreation Ground - 6 min walk - 0.4 miles - Crystal Palace Park - 9 min walk - 0.5 miles - Crystal Palace National Sports Centre - 13 min walk - 0.7 miles - Selhurst Park Stadium - 5 min drive - 1.3 miles #### Getting around - Harrington Road Tram Station - 5 min drive - Bromley Crystal Palace Station - 12 min walk - London (LCY-London City) - 68 min drive #### Restaurants - ‪The Faber Fox - ‬8 min walk - ‪The Alma Pub - ‬3 min walk - ‪Blackbird Bakery - ‬4 min walk - ‪Etude Coffee - ‬4 min walk - ‪La Bruschetta - ‬5 min walk ## About this property ### Best Western London Queens Crystal Palace Hotel Hotel located in Crystal Palace Take advantage of dry cleaning/laundry services, a bar and a 24-hour business centre at Best Western London Queens Crystal Palace Hotel. The on-site Italian cuisine restaurant, PizzaPolli Restaurant, features children's meals and dinner. Guests can connect to free in-room WiFi. Additional perks include: - Full breakfast (surcharge), self-parking (surcharge) and a TV in reception - A front desk safe, luggage storage and a 24-hour front desk - Multilingual staff, a computer station and smoke-free property Room features All 334 rooms offer comforts such as laptop-compatible safes, as well as thoughtful touches such as free WiFi and sound-insulated walls. Extra conveniences in all rooms include: - Bathrooms with showers and free toiletries - Coffee/tea makers, daily housekeeping and phones ## Similar properties ![Penthouse (London Eye View) | Premium bedding, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/1000000/480000/470900/470865/bda072e9.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### St Martins Lane London, a Morgans Originals hotel London City Centre - Pet-friendly - Free WiFi - Restaurant - Air conditioning 9.4 Exceptional 1,012 reviews £296 includes taxes & fees 7 Dec - 8 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-07&endDate=2025-12-08&selected=470865&PinnedHotelID=470865&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/25000000/24990000/24988900/24988825/82b09d9d.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Tulse Hill Lambeth - Parking included - Free WiFi - Restaurant - Breakfast available 8.6 Excellent 125 reviews £122 includes taxes & fees 11 Dec - 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Twin | Egyptian cotton sheets, premium bedding, soundproofing](https://images.trvl-media.com/lodging/93000000/92960000/92958600/92958540/999ebd6c.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Zedwell Greenwich Greenwich - Free WiFi - Air conditioning - Housekeeping - 24/7 front desk 7.6 Good 425 reviews £65 includes taxes & fees 14 Dec - 15 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-14&endDate=2025-12-15&selected=92958540&PinnedHotelID=92958540&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/1000000/580000/570400/570348/533d286a.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Holiday Inn Express London Wandsworth by IHG Wandsworth - Breakfast included - Pet-friendly - Free WiFi - Parking available 8.2 Very good 1,006 reviews £84 includes taxes & fees 18 Dec - 19 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-18&endDate=2025-12-19&selected=570348&PinnedHotelID=570348&HadPinnedHotel=true®ionId=-1&adults=2) ![Garden](https://images.trvl-media.com/lodging/1000000/30000/24500/24500/739a5ba5.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### The Bromley Court Hotel Bromley - 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PizzaPolli - PizzaPolli Restaurant ### Things to do - TV in common areas ### Family friendly - Snack bar/deli - Soundproofed rooms ### Conveniences - 24-hour front desk - Luggage storage - Safe at front desk ### Guest services - Dry cleaning/laundry service - Housekeeping (daily) - Multilingual staff ### Business services - 24-hour business centre - Computer station - Meeting rooms ### Accessibility - Lift ### More - 2 buildings - 4 floors - Built in 1854 - Smoke-free property - Victorian architecture ## Room amenities ### Bedroom - Bedsheets provided - Blackout drapes ### Bathroom - Free toiletries - Hair dryer - Private bathroom - Shower - Towels provided ### Entertainment - LCD TV ### Food and drink - Coffee/tea maker ### More - Iron/ironing board on request - Laptop-compatible safe - Phone - Soundproofed rooms ## Policies ### Check-in Check-in start time: 2 PM; check-in end time: 5:30 AM Contactless check-in and check-out are available Minimum check-in age - 18 ### Check-out Check-out before 11 AM Contactless check-out ### Special check-in instructions Front desk staff will greet guests on arrival at the property Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets Pets not allowed ### Children and extra beds Children are welcome Rollaway/extra beds are not available. ### Payment types at the property ## Important information ### Optional extras - Self-parking fee: GBP 10.00 per night The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards; cash is not accepted Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### Property is also known as Euro Queens Hotel London Euro Queens Hotel Euro Queens London Euro Queens Queens Hotel Crystal Palace Euro Hotel Queens London, England Euro Queens Hotel London, England Best Western London Queens Crystal Palace Best London Queens Crystal Best Western London Queens Crystal Palace Hotel Hotel Best Western London Queens Crystal Palace Hotel London Best Western London Queens Crystal Palace Hotel Hotel London ## Frequently asked questions ### Is Best Western London Queens Crystal Palace Hotel pet-friendly? > No, pets are not allowed at this property. ### How much is parking at Best Western London Queens Crystal Palace Hotel? > Self-parking is available for GBP 10.00 per night. ### What time is check-in at Best Western London Queens Crystal Palace Hotel? > Check-in start time: 2 PM; check-in end time: 5:30 AM. ### What time is check-out at Best Western London Queens Crystal Palace Hotel? > Checkout is at 11 AM. ### Where is Best Western London Queens Crystal Palace Hotel located? > Located in Crystal Palace, this hotel is within 9 miles (15 km) of Clapham Common, London Eye and Big Ben. Buckingham Palace and Trafalgar Square are also within 9 miles (15 km). Bromley Crystal Palace Station is 12 minutes by foot and London Gipsy Hill Station is 16 minutes. ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Best Western London Queens Crystal Palace Hotel Reviews 5.6 All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 6.4 Cleanliness ### 6.4 Location ### 6.0 Staff & service ### 5.4 Property conditions & facilities 10 - Excellent 79 8 - Good 158 6 - Okay 213 4 - Poor 139 2 - Terrible 169 ### 2/10 Terrible #### Verified traveller 20 Jul 2019 Disliked: Cleanliness, amenities, property conditions & facilities They never cleaned our room during our 5 night stay. The breakfast costs money and literally only consists of muffins. And our room was in a basement area 6 flights of stairs down with no elevator ##### Verified traveller Stayed 5 nights in Jul 2019 ### 8/10 Good #### Verified traveller 18 Mar 2019 Liked: Cleanliness, staff & service, property conditions & facilities It’every basic accommodations but clean and felt safe and secure. The rooms were very loud. ##### Verified traveller Stayed 1 night in Mar 2019 ### 6/10 Okay #### Verified traveller 28 Jan 2019 Liked: Cleanliness, staff & service, room comfort The hotel is pretty good for a short stay visiting London - this is our third visit. The amenities could be slightly improved with regard to drinks and snacks. All in all nothing to complain about ##### Verified traveller Stayed 3 nights in Jan 2019 ### 2/10 Terrible #### Verified traveller 28 Jan 2019 Liked: Cleanliness Disliked: Room comfort Hotel is freezing with only a fan heater. No iron even though it said it is available on the website. ##### Verified traveller Stayed 1 night in Jan 2019 ### 6/10 Okay #### Ian 21 Jan 2019 Disliked: Property conditions & facilities #### Best western hotel Crystal Palace . Room was fine. Hotel appears to be in a state of semi refurbishment. Corridors were grotty and just not nice. Decor not great. Noisy at nighttime . It suited us for convenience so would probably stay again for the price. I wouldn’t pay more than fifty quid a night fir a room . ##### Ian Stayed 3 nights in Jan 2019 ### 10/10 Excellent #### Matt 19 Jan 2019 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Newly renovated Nice hotel, all newly renovated. Room was small and quite tight to move around the bed, but was adequate and had all the essentials and a nice comfortable bed. Good location, just a short walk to the train station with direct trains into central London. Chargeable parking onsite, but not many spaces. Free wifi throughout the hotel. Bar and pizza restaurant on site. ##### Matt Stayed 2 nights in Jan 2019 ### 6/10 Okay #### Verified traveller 12 Jan 2019 Liked: Cleanliness, staff & service, property conditions & facilities Disliked: Room comfort The room we were given first was so small for 3 people you would’ve had to climb over each other to get into bed,( room 116 )i requested a different room and was given room 153 which was bigger and ok. Room was very clean. Breakfast was plated and very enjoyable. ##### Verified traveller Stayed 2 nights in Jan 2019 ### 6/10 Okay #### Tatiana 10 Jan 2019 Liked: Cleanliness, room comfort Se andate a visitare Londra come abbiamo fatto noi, non lo raccomando. È lontano dalla stazione ferroviaria, finché arrivi in centro ci vuole 1 ora, paghi quasi 10 sterline con oyster card, e il parcheggio del hotel è a pagamento, 10 sterline al di. ##### Tatiana Stayed 4 nights in Jan 2019 ### 8/10 Good #### Dave 6 Jan 2019 Liked: Staff & service, property conditions & facilities, room comfort #### Euro palace Hotel. Not a bad hotel. Rooms good, beds lovely and comfortable. Got a really good night's sleep. Will definitely stay there again. ##### Dave Stayed 1 night in Jan 2019 ### 2/10 Terrible #### Concepcion 5 Jan 2019 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Poor quality First night we recieved a hard time to open the doors. When finally got the door opened, we then encountered that there were already people staying in that room. The hotel was under construction, and there was constant noise in the middle of the night. Employees were very disorganized, even to ask for simple things at reseption it would be a very long wait. It was around 30 min from the citycenter. ##### Concepcion Stayed 4 nights in Dec 2018 ### 4/10 Poor #### Verified traveller 2 Jan 2019 Disliked: Cleanliness, property conditions & facilities Checking in was at 2.00 pm, which I was not happy with. Staff on reception had basic skills when trying to book us in. Not happy with having to pay for parking and breakfast, where as with other hotels are more accommodating. I have stayed in Best Westerns in the past which are far better then this one. When I booked the rooms, I would expect them to be next to each other or somewhere close and not one room one end of the hotel and the other room the far end. Booked two twin rooms and gave us a twin room and a double, which was cold and smelly. It had a gap in the sash window you could put your fingers between. Overall, not up to expectations and very disappointing. Will not be recommending this hotel to anyone in future. ##### Verified traveller Stayed 2 nights in Dec 2018 ### 8/10 Good #### A9g, Bari 1 Jan 2019 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Soggiorno veramente gradevole! Camera pulitissima anche se un po’ fredda. Posizione discreta, sebbene sia abbastanza lontano dal centro, l’edificio è ben collegato. ##### A9g Stayed 4 nights in Dec 2018 ### 8/10 Good #### Nicolette, Lisse 29 Dec 2018 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Net hotel, vriendelijk personeel. Het hotel is recentelijk gerenoveerd. Ontbijt is ook prima. ##### Nicolette Stayed 1 night in Dec 2018 ### 6/10 Okay #### Verified traveller 29 Dec 2018 Liked: Staff & service, property conditions & facilities, room comfort Disliked: Cleanliness personnel sympathique et a notre service . équipe agréable . le problème étant le chantier ,le sol non nettoyé dans la chambre des traces de pas et dans la salle de bain il n'y a pas de brosses wc ni chauffage . dommage ya du potentiel . ##### Verified traveller Stayed 5 nights in Dec 2018 ### 6/10 Okay #### Verified traveller 24 Dec 2018 Liked: Cleanliness Disliked: Staff & service Light failure when kettle turned on.No repair for more than half an hour.Room cold on entry ##### Verified traveller Stayed 1 night in Dec 2018 ### 2/10 Terrible #### Verified traveller 22 Dec 2018 Liked: Cleanliness Disliked: Amenities, property conditions & facilities Horrible property! There was construction due to renovations during early mornings and late nights. It was very difficult to sleep due to the noise levels. It was also dangerous to walk around because of all the hazardous equipment laying around. The cleanliness of the air was horrible due to dust and the scent of paint everywhere. I would not suggest this hotel to anyone! ##### Verified traveller Stayed 3 nights in Dec 2018 ### 8/10 Good #### Peter 17 Dec 2018 Liked: Cleanliness The facilities are fine but the room was tiny. There is no way a couple would be comfortable. The bathroom was good and the bed confortable. The publiv areas and corridors belong in a flop house. ##### Peter Stayed 1 night in Dec 2018 ### 8/10 Good #### Verified traveller 13 Dec 2018 Liked: Staff & service Albergo buono tranquillo pulito però lontano dalla stazione per Londra ##### Verified traveller Stayed 3 nights in Nov 2018 ### 10/10 Excellent #### Kai Even 9 Dec 2018 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Great It was lovely. The hotel has just been refurbished and the room I stayed in was in mint condition with everything I expected to find. The staff was very helpful and always present. Also the local area is great if you don't feel like going into the city centre one day, good dining and shopping amenities along with some nice parks. Easily connected to the rest of the city by bus and train. ##### Kai Even Stayed 4 nights in Nov 2018 ### 6/10 Okay #### wayne 5 Dec 2018 Liked: Cleanliness, property conditions & facilities, room comfort #### Bad WiFi in room 355 but the rest was excellent Room 355 you can’t get WiFi unless you stand near door and it’s a weak signal so I had to use my mobile data up which was a shame , last time I stayed in room 1048 and the WiFi is excellent there ##### wayne Stayed 1 night in Nov 2018 ### 10/10 Excellent #### Stuart 24 Nov 2018 Good place to stay. Was convenient for me while working near by. Will be staying again ##### Stuart Stayed 1 night in Nov 2018 ### 8/10 Good #### j h 14 Nov 2018 Liked: Cleanliness, staff & service #### Miss j It was ok ##### j h Stayed 1 night in Nov 2018 ### 10/10 Excellent #### Verified traveller 12 Nov 2018 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort The room was a bit small but very nice. We had meetings and friends in the area so it was convenient. It was not too far from a bus stop and a grocery store. ##### Verified traveller Stayed 5 nights in Nov 2018 ### 10/10 Excellent #### Cecylia 4 Nov 2018 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort I liked the hotel very much, but would be happier if there was wifi connection for free. ##### Cecylia Stayed 3 nights in Oct 2018 ### 6/10 Okay #### Matt, UK 30 Oct 2018 Liked: Cleanliness Disliked: Property conditions & facilities Clean room and relatively cheap (£50 for a Sunday night). There is clearly a lot of work going on to modernise this old building and there is some way to go. The electrician having to be called to reset the fuses after the room's kettle tripped everything is not a good start to the day and forced me to leave early to find somewhere to do some urgent work. Wi-fi, parking etc cost extra! The offer of a free breakfast was appreciated but not accepted. ##### Matt Stayed 1 night in Oct 2018 ## Expedia's Latest Trends ### Hotels > [Hilton London Metropole](https://www.expedia.co.uk/London-Hotels-Hilton-London-Metropole.h26134.Hotel-Information) > > [ARK Canary Wharf](https://www.expedia.co.uk/London-Hotels-The-Collective-Canary-Wharf.h36660267.Hotel-Information) > > [Shangri-La The Shard, London](https://www.expedia.co.uk/London-Hotels-Shangri-La-The-Shard.h8035714.Hotel-Information) > > [Hilton London Olympia](https://www.expedia.co.uk/London-Hotels-Hilton-London-Olympia.h26035.Hotel-Information) > > [The Savoy](https://www.expedia.co.uk/London-Hotels-The-Savoy.h27158.Hotel-Information) > > [Royal National Hotel](https://www.expedia.co.uk/London-Hotels-The-Royal-National-Hotel.h55001.Hotel-Information) > > [DoubleTree by Hilton Hotel London -Tower of London](https://www.expedia.co.uk/London-Hotels-DoubleTree-By-Hilton-Hotel-London-Tower-Of-London.h3977996.Hotel-Information) > > [Millennium Hotel and Conference Centre Gloucester London](https://www.expedia.co.uk/London-Hotels-Millennium-Gloucester-Hotel-London-Kensington.h523228.Hotel-Information) > > [Hilton London Paddington](https://www.expedia.co.uk/London-Hotels-Hilton-London-Paddington.h598182.Hotel-Information) > > [Hilton London Kensington](https://www.expedia.co.uk/London-Hotels-Hilton-London-Kensington.h26612.Hotel-Information) > > [The Cumberland, London](https://www.expedia.co.uk/London-Hotels-The-Cumberland.h21659.Hotel-Information) > > [The Tower Hotel, by Thistle](https://www.expedia.co.uk/London-Hotels-The-Tower-Hotel.h2479.Hotel-Information) > > [St. Pancras London, Autograph Collection ®](https://www.expedia.co.uk/London-Hotels-St-Pancras-Renaissance-Hotel-London.h3907784.Hotel-Information) > > [Travelodge London Covent Garden](https://www.expedia.co.uk/London-Hotels-Travelodge-London-Covent-Garden.h23389.Hotel-Information) > > [Sofitel London Heathrow](https://www.expedia.co.uk/London-Hotels-Sofitel-London-Heathrow.h1740977.Hotel-Information) > > [Corinthia London](https://www.expedia.co.uk/London-Hotels-Corinthia-London.h3849185.Hotel-Information) > > [Strand Palace Hotel](https://www.expedia.co.uk/London-Hotels-The-Strand-Palace-Hotel.h179.Hotel-Information) > > [Leonardo Royal Hotel London City - Tower of London](https://www.expedia.co.uk/London-Hotels-Leonardo-Royal-London-City-Tower-Hill.h530052.Hotel-Information) > > [Copthorne Tara Hotel London Kensington](https://www.expedia.co.uk/London-Hotels-Copthorne-Tara-Hotel-London-Kensington.h26145.Hotel-Information) > > [London Hilton on Park Lane](https://www.expedia.co.uk/London-Hotels-London-Hilton-On-Park-Lane.h26769.Hotel-Information) > > [Park Plaza London Westminster Bridge](https://www.expedia.co.uk/London-Hotels-Park-Plaza-Westminster-Bridge-London.h3113039.Hotel-Information) > > [Renaissance London Heathrow Hotel](https://www.expedia.co.uk/London-Hotels-Renaissance-London-Heathrow-Hotel.h9944.Hotel-Information) > > [Holiday Inn London - Kensington High St. by IHG](https://www.expedia.co.uk/London-Hotels-Holiday-Inn-London-Kensington-High-St.h9789.Hotel-Information) > > [Zedwell Piccadilly Circus](https://www.expedia.co.uk/London-Hotels-Zedwell-Piccadilly-Trocadero.h42297074.Hotel-Information) > > [InterContinental London - The O2 by IHG](https://www.expedia.co.uk/London-Hotels-InterContinental-London-The-O2.h11518997.Hotel-Information) > > [Park Plaza London Riverbank](https://www.expedia.co.uk/London-Hotels-Park-Plaza-London-Riverbank.h1183908.Hotel-Information) > > [Leonardo Royal London St Paul’s](https://www.expedia.co.uk/London-Hotels-Leonardo-Royal-London-St-Pauls.h1457972.Hotel-Information) > > [Hilton Garden Inn London Heathrow Terminal 2 and 3](https://www.expedia.co.uk/London-Hotels-Hilton-Garden-Inn-London-Heathrow-Terminal-2-And-3.h33088275.Hotel-Information) > > [Leonardo Royal London Tower Bridge](https://www.expedia.co.uk/London-Hotels-Leonardo-Royal-London-Tower-Bridge.h4190769.Hotel-Information)