Title: Ambassadors Hotel Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Ambassadors Hotel Hotel with a 24-hour front desk, near Kensington High Street ## Photo gallery for Ambassadors Hotel ![Property entrance - Ambassadors Hotel (London)](https://images.trvl-media.com/lodging/1000000/30000/28500/28418/43cb18df.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Superior Triple Room | Desk, iron/ironing board, WiFi - Ambassadors Hotel (London)](https://images.trvl-media.com/lodging/1000000/30000/28500/28418/9c9e9ceb.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Reception - Ambassadors Hotel (London)](https://images.trvl-media.com/lodging/1000000/30000/28500/28418/87b04741.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Property entrance - Ambassadors Hotel (London)](https://images.trvl-media.com/lodging/1000000/30000/28500/28418/c971bb0d.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Lobby lounge - Ambassadors Hotel (London)](https://images.trvl-media.com/lodging/1000000/30000/28500/28418/546ef9be.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Ambassadors Hotel, located near Kensington High Street and Imperial College London, offers a convenient stay with dry cleaning services. Connect to WiFi in public areas and enjoy the 24-hour front desk, luggage storage, multilingual staff assistance for tours/tickets. A buffet breakfast is available. ## Reviews 6.2 ## Popular amenities - Free Wi-Fi - Breakfast available - Laundry room - Housekeeping - 24/7 front desk ## Room options ### Check availability for these dates Tonight [Jan 12 - Jan 13](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-12&endDate=2026-01-13&selected=28418&PinnedHotelID=28418&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-12&endDate=2026-01-13&selected=28418&PinnedHotelID=28418&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Jan 13 - Jan 14](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-13&endDate=2026-01-14&selected=28418&PinnedHotelID=28418&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-13&endDate=2026-01-14&selected=28418&PinnedHotelID=28418&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Jan 16 - Jan 18](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-16&endDate=2026-01-18&selected=28418&PinnedHotelID=28418&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-16&endDate=2026-01-18&selected=28418&PinnedHotelID=28418&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Jan 23 - Jan 25](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-23&endDate=2026-01-25&selected=28418&PinnedHotelID=28418&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-23&endDate=2026-01-25&selected=28418&PinnedHotelID=28418&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds 3+ beds Showing 8 of 8 rooms ### View all photos for Standard Twin Room ![Desk, iron/ironing board, WiFi](https://images.trvl-media.com/lodging/1000000/30000/28500/28418/2159487b.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Twin Room ### Highlights Free cots/infant beds TV Hairdryer Private bathroom Coffee/tea maker Cable channels Daily housekeeping Desk - 139 sq ft - Sleeps 3 - 1 Double Bed OR 2 Single Beds ### View all photos for Standard Single Room ![Desk, iron/ironing board, WiFi](https://images.trvl-media.com/lodging/1000000/30000/28500/28418/a63fc953.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Single Room ### Highlights Free cots/infant beds TV Hairdryer Private bathroom Coffee/tea maker Cable channels Daily housekeeping Desk - 115 sq ft - Sleeps 1 - 1 Single Bed ### View all photos for Superior Single Room ![Desk, iron/ironing board, WiFi](https://images.trvl-media.com/lodging/1000000/30000/28500/28418/a63fc953.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Single Room ### Highlights TV Hairdryer Private bathroom Coffee/tea maker Cable channels Daily housekeeping Desk - 118 sq ft - Sleeps 1 - 1 Single Bed ### View all photos for Superior Double Room ![Superior Double Room | Desk, iron/ironing board, WiFi](https://images.trvl-media.com/lodging/1000000/30000/28500/28418/589d59c3.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Double Room ### Highlights Free cots/infant beds TV Hairdryer Private bathroom Coffee/tea maker Cable channels Daily housekeeping Desk - 139 sq ft - Sleeps 3 - 1 Double Bed ### View all photos for Superior Twin Room ![Desk, iron/ironing board, WiFi](https://images.trvl-media.com/lodging/1000000/30000/28500/28418/2159487b.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Twin Room ### Highlights Free cots/infant beds TV Hairdryer Private bathroom Coffee/tea maker Cable channels Daily housekeeping Desk - 139 sq ft - Sleeps 3 - 2 Single Beds ### View all photos for Superior Triple Room ![Superior Triple Room | Desk, iron/ironing board, WiFi](https://images.trvl-media.com/lodging/1000000/30000/28500/28418/9c9e9ceb.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Triple Room ### Highlights Free cots/infant beds TV Hairdryer Private bathroom Coffee/tea maker Cable channels Daily housekeeping Desk - 197 sq ft - Sleeps 4 - 3 Single Beds ### View all photos for Standard Triple Room ![Desk, iron/ironing board, WiFi](https://images.trvl-media.com/lodging/1000000/30000/28500/28418/79ec4c3f.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Triple Room ### Highlights Free cots/infant beds TV Hairdryer Private bathroom Coffee/tea maker Cable channels Daily housekeeping Desk - 197 sq ft - Sleeps 4 - 3 Single Beds ### View all photos for Standard Double Room ![Desk, iron/ironing board, WiFi](https://images.trvl-media.com/lodging/1000000/30000/28500/28418/7d2720d0.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Double Room ### Highlights Free cots/infant beds TV Hairdryer Private bathroom Coffee/tea maker Cable channels Daily housekeeping Desk - 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[Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FLondon-Hotels-Ambassadors-Hotel.h28418.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FLondon-Hotels-Ambassadors-Hotel.h28418.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C51.49396%2C-0.18822&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=jLv_Jhbs52XdQIVeCuERXF44nNs=) 16 Collingham Road, Kensington, London, England, SW5 0LX #### What's nearby - Cromwell Road \- 1 min walk \- 0.1 miles - Bupa Cromwell Hospital \- 5 min walk \- 0.3 miles - Kensington High Street \- 11 min walk \- 0.6 miles - Imperial College London \- 12 min walk \- 0.6 miles - Natural History Museum \- 13 min walk \- 0.7 miles #### Getting around - Gloucester Road Underground Station - 7 min walk - West Brompton Station - 13 min walk - Heathrow Airport (LHR) - 33 min drive #### Restaurants - ‪Humphrey's Bar & Brasserie - ‬6 min walk - ‪Cast Iron Bar & Grill - ‬2 min walk - ‪Masgouf | مسكوف - ‬2 min walk - ‪ASK Italian - ‬5 min walk - ‪Executive Lounge Marriott - ‬4 min walk ## About this property ### Ambassadors Hotel Hotel near Natural History Museum Close to Kensington High Street and Imperial College London, Ambassadors Hotel provides amenities such as dry cleaning/laundry services. Guests can connect to free WiFi in public areas. Additional perks include: - Buffet breakfast (surcharge), tour/ticket information and smoke-free property - A front desk safe, multilingual staff and a lift - A 24-hour front desk and luggage storage Room features All 150 rooms have amenities such as WiFi. Other amenities include: - Baths or showers, free toiletries and hairdryers - TVs with cable channels - Coffee/tea makers, daily housekeeping and desks ## Similar properties ![Exterior](https://images.trvl-media.com/lodging/1000000/430000/428500/428403/6fceaaa9.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Corus Hyde Park Hotel London City Centre - Free Wi-Fi - Restaurant - Breakfast available - Business services 7.6 Good 2,043 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-26&endDate=2026-01-27&selected=428403&PinnedHotelID=428403&HadPinnedHotel=true®ionId=-1&adults=2) ![In-room safe, individually decorated, individually furnished, desk](https://images.trvl-media.com/lodging/8000000/7430000/7422300/7422224/dc232601.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Cheval Knightsbridge London City Centre - Kitchen - Washing machine - Dryer - Pet-friendly 9.6 Exceptional 91 reviews £356 includes taxes & fees 18 Jan - 19 Jan [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-18&endDate=2026-01-19&selected=7422224&PinnedHotelID=7422224&HadPinnedHotel=true®ionId=-1&adults=2) ![Interior detail](https://images.trvl-media.com/lodging/6000000/5270000/5261500/5261444/d5f5c1c7.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### The Adria London City Centre - 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9 Feb [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-08&endDate=2026-02-09&selected=25153&PinnedHotelID=25153&HadPinnedHotel=true®ionId=-1&adults=2) ![Serves breakfast, lunch and dinner](https://images.trvl-media.com/lodging/2000000/1390000/1382500/1382479/6365058a.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### The Zetter Marylebone London City Centre - Free Wi-Fi - Restaurant - Air-conditioning - Breakfast available 9.6 Exceptional 375 reviews £244 includes taxes & fees 26 Jan - 27 Jan [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-26&endDate=2026-01-27&selected=1382479&PinnedHotelID=1382479&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: WiFi (GBP 5 per 24-hour period) - Available in some public areas: Free WiFi ### Parking and transport - No on-site parking available - Street parking available ### Food and drink - Buffet breakfast available for a fee 7 AM to 10 AM on weekdays and 8:00 AM to 11:00 AM on weekends; GBP 8 for adults and GBP 8 for children ### Family friendly - Laundry facilities ### Conveniences - 24-hour front desk - Laundry facilities - Luggage storage - Safe at front desk ### Guest services - Dry cleaning/laundry service - Housekeeping (daily) - Multilingual staff - Tour and ticket assistance ### Accessibility - Lift ### More - 1 building - 6 floors - Smoke-free property ## Room amenities ### Bathroom - Bathtub or shower - Free toiletries - Hair dryer - Towels provided ### Entertainment - TV with cable channels ### Food and drink - Coffee/tea maker ### More - Desk - Iron/ironing board on request ## Policies ### Check-in Check-in start time: 3:00 PM; check-in end time: 6:00 AM Minimum check-in age - 18 ### Check-out Check-out before noon ### Special check-in instructions Front desk staff will greet guests on arrival at the property Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets Pets not allowed ### Children and extra beds Children are welcome Rollaway/extra beds are not available. ### Payment types at the property ## Important information ### Optional extras - Fee for buffet breakfast: from approximately GBP 8 for adults and from GBP 8 for children - Fee for in-room wireless Internet: GBP 5 per 24-hour period (rates may vary) The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards; cash is not accepted If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### Property is also known as Ambassadors Hotel Ambassadors Hotel London Ambassadors London Hotel Ambassadors Ambassadors Hotel London, England Ambassadors Hotel Hotel Ambassadors Hotel London Ambassadors Hotel Hotel London ## Frequently asked questions ### Is Ambassadors Hotel pet-friendly? ### How much is parking at Ambassadors Hotel? ### What time is check-in at Ambassadors Hotel? ### What time is check-out at Ambassadors Hotel? ### Where is Ambassadors Hotel located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Ambassadors Hotel Reviews 6.2 All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 6.6 Cleanliness ### 8.4 Location ### 7.2 Staff & service ### 5.8 Property conditions & facilities 10 - Excellent 72 8 - Good 335 6 - Okay 309 4 - Poor 157 2 - Terrible 128 ## Reviews ### 8/10 Good #### Christine Joy 20 Apr 2020 Liked: Cleanliness, staff & service Disliked: Property conditions & facilities Bra läge och lätt att ta sig till centrala London. Rummet var under min förväntan. Sängen var inte riktigt bekväm för oss och rummet var liten. Frukost var iaf sådär bra. Bra pris och läge under en kortare vistelse. ##### Christine Joy Stayed 3 nights in Mar 2020 ### 2/10 Terrible #### Verified traveller 27 Mar 2020 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities Terrible hotel, worst possible hotel. Find another hotel to stay at, worth the money. ##### Verified traveller Stayed 5 nights in Mar 2020 ### 8/10 Good #### Carol 20 Mar 2020 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### 3rd time lucky Hi the hotel was very busy and when we arrived our room had been given away. Sorted out another room but that one had a guest in ,(though not when we entered). Third time lucky and all went well after that ##### Carol Stayed 3 nights in Mar 2020 ### 6/10 Okay #### Howard 20 Mar 2020 Liked: Staff & service Disliked: Cleanliness, property conditions & facilities #### Don't believe photos The photos totally misrepresent the actual standard room. Definitely don't rent a standard room. Deluxe room has upgraded bathroom which is nice, but the floor is a very old rug badly stained. If flooring is the hotel was upgraded in would be a reasonable budget hotel. As it is now the room is uncomfortable every time you step on the floor ##### Howard Stayed 2 nights in Mar 2020 ### 4/10 Poor #### Muku, 関西地区 19 Mar 2020 Disliked: Staff & service, amenities, property conditions & facilities 初日はシャワーが水しか出ませんでした。 窓口対応も、いまひとつで、この値段だと他にも良いホテルがあります。 ##### Muku Stayed 4 nights in Mar 2020 ### 6/10 Okay #### Verified traveller 17 Mar 2020 Liked: Staff & service Disliked: Cleanliness, property conditions & facilities Läget var bra, många restauranger runt om och nära kommunikation. Frukosten var okej. Städningen var jätte dåligt på rummet. Hår i duschen och dammiga golv när vi kom. Trots att vi sa till fixade de inte städningen förrän andra gången vi sa till. ##### Verified traveller Stayed 3 nights in Mar 2020 ### 6/10 Okay #### Verified traveller 15 Mar 2020 Liked: Amenities Disliked: Cleanliness The bathroom flooded into the room whenever I showered. The toilets did not flush all the time. I could hear the people around me from my room coughing. Other than that it was okay, good location in a nice area. ##### Verified traveller Stayed 4 nights in Mar 2020 ### 6/10 Okay #### Verified traveller 13 Mar 2020 Disliked: Cleanliness, amenities, property conditions & facilities The location was quiet. The room was old and not very clean. ##### Verified traveller Stayed 2 nights in Mar 2020 ### 10/10 Excellent #### Ian 8 Mar 2020 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Best value in London Great value for such a great location. Shower stall a bit on the small side but perfect in every other way. Very quiet by London standards and thicker walls than most newer hotels. Couldn’t recommend it highly enough for a highly cost effective convenient location to stay. Will be back. ![](https://a.travel-assets.com/ugc/hotel-reviews/5FD1E93DD953E42D620BBE43586BD9A98887487C1583661532819.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Ian Stayed 5 nights in Mar 2020 ### 8/10 Good #### Gabriel 7 Mar 2020 Liked: Staff & service, property conditions & facilities Disliked: Cleanliness, room comfort Rummen typ som ett vandrarhem, trevlig personal frukost ok men muslimsk så inget bacon etc men helt ok, läget bra nära Earls Court T bana, affärer nära där du kan köpa vatten etc. Prisvärt du får var du betalar för. Helt ok ##### Gabriel Stayed 3 nights in Feb 2020 ### 8/10 Good #### Elo33, Bordeaux 6 Mar 2020 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Le logement était propre, salle de bain neuve très appréciée. Le petit point faible serait l’odeur de renfermée dans la chambre, mais une fois la fenêtre ouverte cela est ok ##### Elo33 Stayed 3 nights in Mar 2020 ### 6/10 Okay #### Verified traveller 4 Mar 2020 Disliked: Cleanliness The location was very good but the facilities were not very good and the beds were not great. The food was plentiful for breakfast but not a huge variety. Overall it was very good value for price and location. ##### Verified traveller Stayed 3 nights in Feb 2020 ### 8/10 Good #### Eva 29 Feb 2020 Liked: Cleanliness, staff & service, room comfort #### Good value for money Comfortable bed and clean. Only need some painting. ##### Eva Stayed 1 night in Feb 2020 ### 6/10 Okay #### Verified traveller 27 Feb 2020 #### You get what you pay for🙄 From the outside the hotel looks good as well as the foyer. I had a single room which was adequate however the bathroom looked tired. The whole place looked like it needed a bit of a makeover. However my trip to London was for training purposes so the hotel was somewhere for me to sleep. So that being the case it was adequate. ##### Verified traveller Stayed 2 nights in Feb 2020 ### 8/10 Good #### Verified traveller 21 Feb 2020 Liked: Cleanliness, staff & service Staff very helpful, the room was cozy but traffic quite noisy to a country person not used to traffic. Have stayed at busier location but quality of glazing made the previous stays much quieter. Would use again though. ##### Verified traveller Stayed 1 night in Feb 2020 ### 2/10 Terrible #### Verified traveller 21 Feb 2020 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities I didnd like anything, very bad hotel. I pay for 3 nights, after sleeping first night at the next day I went to an other Hotel. Was that bad that I dint mind loosing the money for the others two nights. Dont recomend it. ##### Verified traveller Stayed 3 nights in Feb 2020 ### 8/10 Good #### Verified traveller 21 Feb 2020 Liked: Cleanliness, staff & service, property conditions & facilities Excellent breakfast - lacked variety but good value! The rooms are tiny but adequate and the staff is friendly/helpful thus overall an excellent value. ##### Verified traveller Stayed 6 nights in Feb 2020 ### 2/10 Terrible #### Pamela 20 Feb 2020 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Not that I would recommend this hotel The hotel rooms were dirty and not to standard. The beds way too soft, woke up with back ache. The cleanliness leaves to be desired. Some of the staff were rude and grunted when I said good morning. We did not get coffee / tea supplies - had to ask, same with toilet roll. Could not supply additional pillows as the ones we had were paper thin. Even though said would have a bath in my room, only had a shower. The toilet looked disgusting !!! The rooms are that small you couldn't swing a cat in it and the TV was at a weird angle!!! Not a place I would recommend. ![](https://a.travel-assets.com/ugc/hotel-reviews/DE418E0D107ED69CACC6BF5BB7184ACF1D72043B1582206205018.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/559662F6C6B39A6F5FD3A6ECFFD016750B868DA21582206216854.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/68D1C1220125BBD5B588FD77879A437CC10B593F1582206224005.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/1F7D8E089A883B19D95B258011DB827BF2974DA91582206234318.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Pamela Stayed 2 nights in Feb 2020 ### 4/10 Poor #### Verified traveller 19 Feb 2020 Liked: Staff & service Disliked: Cleanliness, amenities Bonjour alors l'hôtel que vous m'avez proposé n'est pas trop super c'est un peu cher je trouve à mon goût les chants et santé au sous-sol alors je n'ai pas trop aimé parce que s'il y a un incendie on a un problème donc le tel était pas terrible et puis quand vous commander quelque chose dans un hôtel mettez dans les étages pas au sous-sol parce que c'est pas bien il y avait rien pour respirer là je ne sais pas trop en fait j'ai eu quand même un bon accueil mais sans plus je recommande pas aux gens de venir à Londres à cet hôtel là elle est pas correct quand on vient prendre de petit-déjeuner il enlève tout j'espère pas les gens profiter de leur petit déjeuner du matin quand vous quand on choisit un hôtel on choisit pas dans la cave on choisit au premier étage ou deuxième étage mais pas dans la cave alors quand vous commander quelque chose comme les hôtels merci de commander dans les étages mets pas dans le sous-sol ##### Verified traveller Stayed 2 nights in Feb 2020 ### 6/10 Okay #### Verified traveller 17 Feb 2020 Liked: Cleanliness, room comfort Disliked: Staff & service The hotel loaction was excellent - 7min walk to the closest station, 15min walk to South Kensington and its museums, and roughly 20-30min by tube to amy main attractions in London. The hotel was just off the main street which means the noise was moderated however they were doing works during our stay and builders were on from 7am. Because of the works, the comfort was inconsistent from one room to another - our deco/comfort, especially in the bathroom were really outdated; trace of mould here and there, the water pressure and temperature were only mild and heaters not properly working in January(!) while the friends we were travelling with had brand new bedroom/bathroom. That said, everything was clean. The room had no plugs near the bed whoch makes it tricky for phone and alarms. And isolation was poor - you could hear people above, aside and underneath. The breakfast had a full range of ingredients however they close it 20min proor the time indicated without apology and the people in charge forbid us, rather virulently, to group a couple of tables together, in a corner of the room, to eat with our friends. We offered to place them back where there were but they said no categorically for no apparent reason and with bad manners so we finally had to ask permission to reception. ##### Verified traveller Stayed 4 nights in Jan 2020 ### 2/10 Terrible #### Verified traveller 14 Feb 2020 Disliked: Cleanliness, property conditions & facilities, room comfort #### Unterirdisch Es war wirklich furchtbar. Die Wände in diesem Keller sind extrem dünn und die Gäste absolut respektlos und laut. Das Hotel ist insgesamt extrem runtergekommen und absolut nicht empfehlenswert. Schade um das Geld! Nie wieder ##### Verified traveller Stayed 4 nights in Feb 2020 ### 2/10 Terrible #### Anna, Telford 13 Feb 2020 Disliked: Staff & service, amenities, property conditions & facilities Wrong keycard/room number given, causing us to barge in on other guests. Shower curtain not fit for use, flooded the bathroom. Constant knocking and loud talking throughout the night. Lift was broken. Towels were dirty. Bad experience. ##### Anna Stayed 2 nights in Feb 2020 ### 4/10 Poor #### Kieran 12 Feb 2020 #### Stayed for 2 nights to attend interviews Pictures were clearly taken when it was new and that feels like it was a long time ago. Owners would definitely benefit from a refurb. Room felt A little claustrophobic (granted it was a cheaper double) but the bathroom just felt tired and I wasn’t entirely convinced by it’s cleanliness. Sink gave off an eggy smell if I washed my hands (when I brushed my teeth it was fine, very weird). Bed was quite hard and the pillows might as well have not been there,not much support. Considering it was a 3 star in South Kensington,I was expecting better. ##### Kieran Stayed 2 nights in Feb 2020 ### 6/10 Okay #### Max 6 Feb 2020 Liked: Staff & service Disliked: Property conditions & facilities Et meget slidt hotel. Ligger centralt i stille og roligt område. God morgenmad. ##### Max Stayed 4 nights in Jan 2020 ### 4/10 Poor #### Kathy 2 Feb 2020 Disliked: Property conditions & facilities The hotel breakfast was good and the staff were friendly. However the rest requires a lot of help! I requested a superior double room. I got a box, almost like a store cupboard overlooking plumbing and rooftops. I asked them to switch which they did. The second option was a few doors away from the first and a least looked o to the road. But it was still cramped and the basin was covered in limescale. There isn't even a wardrobe, just a couple of hangers on the wall just above the tea tray! Only stayed two nights but won't be going back. ##### Kathy Stayed 2 nights in Jan 2020 ## Expedia's Latest Trends ### Hotels > [Hilton London Wembley](https://www.expedia.co.uk/London-Hotels-Hilton-London-Wembley.h4921092.Hotel-Information) > > [ARK Canary Wharf](https://www.expedia.co.uk/London-Hotels-The-Collective-Canary-Wharf.h36660267.Hotel-Information) > > [Harbour Hotel Richmond](https://www.expedia.co.uk/London-Hotels-Richmond-Harbour-Hotel-Spa.h10269.Hotel-Information) > > [Hilton London Angel Islington](https://www.expedia.co.uk/London-Hotels-Hilton-London-Angel-Islington.h436270.Hotel-Information) > > [Radisson Hotel & Conference Centre London Heathrow](https://www.expedia.co.uk/London-Hotels-Radisson-Hotel-Conference-Centre-London.h48444523.Hotel-Information) > > [Hilton Garden Inn London Heathrow Terminal 2 and 3](https://www.expedia.co.uk/London-Hotels-Hilton-Garden-Inn-London-Heathrow-Terminal-2-And-3.h33088275.Hotel-Information) > > [a&o London Docklands Riverside](https://www.expedia.co.uk/London-Hotels-Ao-London-Docklands-Riverside.h2456.Hotel-Information) > > [Holiday Inn Express London - Greenwich by IHG](https://www.expedia.co.uk/London-Hotels-Holiday-Inn-Express-London-Greenwich.h519817.Hotel-Information) > > [Aerotel London Heathrow Airport Terminal 2-3](https://www.expedia.co.uk/London-Hotels-Aerotel-London-Heathrow-T2-T3.h21528024.Hotel-Information) > > [London Marriott Hotel Regents Park](https://www.expedia.co.uk/London-Hotels-London-Marriott-Hotel-Regents-Park.h4481.Hotel-Information) > > [Park Plaza London Park Royal](https://www.expedia.co.uk/London-Hotels-Park-Plaza-London-Park-Royal.h15118023.Hotel-Information) > > [Holiday Inn Express London Heathrow T4 by IHG](https://www.expedia.co.uk/London-Hotels-Holiday-Inn-Express-London-Heathrow-T4.h22336089.Hotel-Information) > > [Mercure London Heathrow Hotel](https://www.expedia.co.uk/London-Hotels-Mercure-London-Heathrow-Hotel.h17586.Hotel-Information) > > [Sofitel London Heathrow](https://www.expedia.co.uk/London-Hotels-Sofitel-London-Heathrow.h1740977.Hotel-Information) > > [The Chelsea Harbour Hotel and Spa](https://www.expedia.co.uk/London-Hotels-The-Chelsea-Harbour-Hotel.h16413.Hotel-Information) > > [Tribe London Canary Wharf](https://www.expedia.co.uk/London-Hotels-Tribe-London-Canary-Wharf.h83096424.Hotel-Information) > > [The Stratford, Autograph Collection](https://www.expedia.co.uk/London-Hotels-The-Stratford-Hotel-London.h31325464.Hotel-Information) > > [Hilton London Kensington](https://www.expedia.co.uk/London-Hotels-Hilton-London-Kensington.h26612.Hotel-Information) > > [Thistle London Heathrow Terminal 5](https://www.expedia.co.uk/London-Hotels-Thistle-London-Heathrow-T5.h882761.Hotel-Information) > > [Radisson Blu Hotel, London Canary Wharf East](https://www.expedia.co.uk/London-Hotels-Radisson-Blu-New-Providence-Wharf-Hotel.h1658062.Hotel-Information) > > [Hilton London Canary Wharf](https://www.expedia.co.uk/London-Hotels-Hilton-London-Canary-Wharf.h1457899.Hotel-Information) > > [Renaissance London Heathrow Hotel](https://www.expedia.co.uk/London-Hotels-Renaissance-London-Heathrow-Hotel.h9944.Hotel-Information) > > [The Gantry London, Curio Collection by Hilton](https://www.expedia.co.uk/London-Hotels-Curio-Collection-By-Hilton-London.h48879811.Hotel-Information) > > [Leonardo London Heathrow Airport](https://www.expedia.co.uk/London-Hotels-Leonardo-London-Heathrow-Airport.h570358.Hotel-Information) > > [Aloft London Excel](https://www.expedia.co.uk/London-Hotels-Aloft-London-Excel.h4292527.Hotel-Information) > > [InterContinental London - The O2 by IHG](https://www.expedia.co.uk/London-Hotels-InterContinental-London-The-O2.h11518997.Hotel-Information) > > [MOXY London Stratford](https://www.expedia.co.uk/London-Hotels-MOXY-London-Stratford.h19544649.Hotel-Information) > > [The International Hotel](https://www.expedia.co.uk/London-Hotels-The-International-Hotel.h1949.Hotel-Information) > > [Novotel London Canary Wharf Hotel](https://www.expedia.co.uk/London-Hotels-Novotel-London-Canary-Wharf-Hotel.h16181347.Hotel-Information) ---