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Overview of Acton Town Hotel

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Iron/ironing board, bed sheets
Iron/ironing board, bed sheets
Iron/ironing board, bed sheets
Iron/ironing board, bed sheets

Acton Town Hotel

2 out of 5
Guests rated this property 2.7/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Parking included
  • Housekeeping
  • 24/7 front desk

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitiser provided

Explore the area

    Popular LocationEaling Broadway Shopping Center4 min drive
    Popular LocationSyon Park6 min drive
    Popular LocationRoyal Botanic Gardens, Kew8 min drive
    AirportLondon (LHR-Heathrow)20 min drive

Choose dates to view prices

About this area


Located in London's Acton neighbourhood, Acton Town Hotel is near the airport and near a metro station. Natural History Museum and Royal Albert Hall are cultural highlights, and some of the area's notable landmarks include Buckingham Palace and Big Ben. Enjoy an event or a match at Wembley Stadium, and consider making time for Royal Botanic Gardens, Kew—a top attraction that's not to be missed. Guests appreciate the hotel's convenience for public transportation: Acton Town Underground Station is just steps away.
Popular Location

What's nearby

  • Ealing Broadway Shopping Center - 4 min drive
  • Syon Park - 6 min drive
  • Royal Botanic Gardens, Kew - 8 min drive
  • Eventim Apollo - 8 min drive
  • Westfield London Shopping Centre - 13 min drive

Getting around

  • Acton Town Underground Station - 1 min walk
  • London South Acton Station - 14 min walk
  • Heathrow Airport (LHR) - 20 min drive


  • Jubraj - 5 min walk
  • The Red Lion & Pineapple - 7 min walk
  • North China Restaurant - 7 min walk
  • The Aeronaut - 8 min walk
  • HASU SUSHI - 12 min walk

About this property

Acton Town Hotel

London hotel in Acton, near Royal Botanic Gardens, Kew
Along with concierge services, this smoke-free hotel has a 24-hour front desk and tour/ticket assistance. Free WiFi in public areas and free self parking are also provided. Other amenities include a front desk safe. All 33 rooms offer coffee makers and TVs with satellite channels.
Acton Town Hotel offers 33 forms of accommodation with coffee/tea makers. Satellite televisions are provided. An iron/ironing board and hairdryers can be requested. Housekeeping is provided on a daily basis.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected

Safety measures

Hand sanitiser provided
This information is provided by our partners.

Property amenities


  • Available in some public areas: Free WiFi

Parking and public transport

  • On-site parking available only on request
  • Free self-parking on site
  • Limited on-site parking
  • Free off-site parking

Family friendly

  • Mini-fridge


  • Front-desk safe
  • No lifts

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Luggage storage
  • Tour/ticket assistance

Languages spoken

  • Arabic
  • English
  • Hindi
  • Portuguese
  • Urdu


  • Smoke-free property

Room amenities


  • Bed sheets
  • Heating


  • Hairdryer (on request)
  • Toilet paper
  • Towels


  • Satellite channels
  • TV

Food and drink

  • Coffee/tea maker
  • Mini fridge


  • Iron/ironing board (on request)



Check-in from 2 PM - 11:00 PM
Late check-in subject to availability
Minimum check-in age - 18


Check-out before 11 AM

Special check-in instructions

To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk


No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards, debit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property requires a deposit equal to the full cost of a stay for any bookings where payment for the stay will be made onsite instead of at the time of booking. This deposit is to be paid in full at the time of booking.

We should mention

Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Property is also known as

Acton Hotel
Acton Town Hotel
Acton Town Hotel London
Acton Town London
Hotel Acton Town
Acton Town Hotel London, England
Acton Town Hotel Hotel
Acton Town Hotel London
Acton Town Hotel Hotel London

Frequently asked questions

Rating 5 - Excellent. 28 out of 348 reviews
5 - Excellent 8%
Rating 4 - Good. 87 out of 348 reviews
4 - Good 25%
Rating 3 - Okay. 107 out of 348 reviews
3 - Okay 31%
Rating 2 - Poor. 66 out of 348 reviews
2 - Poor 19%
Rating 1 - Terrible. 60 out of 348 reviews
1 - Terrible 17%




Staff & service




Property conditions & facilities

1/5 Terrible

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bed bugs
I was bitten to within an inch of my life due to the infestation of bed bugs at the hotel
Stayed 3 nights in Mar 2020

3/5 Okay

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Nothing special. Very basic.
Stayed 1 night in Feb 2020

1/5 Terrible

Travelled with group
Disliked: Cleanliness, property conditions & facilities, room comfort
Dirty and Dangerous with Bed Bugs!!
This is the most disgusting and dangerous hotel I have EVER stayed in. DO NOT STAY HERE!! It was cheap for outskirts of London but for the state of the hotel I would expect to get paid for putting up with the place! The carpark is tiny and gross full of rubbish and just smelt! The room looked like it had literally never been cleaned!! Dirt around th taps and around the shower! You could tell the carpet was disgusting also! Bed sheet looked clean but I still don't trust that it was actually ever cleaned or changed and did not fit the bed! Bed was unstable and uncomfy! Plug sockets were loose and coming out the wall and one didn't even work it was that loose. The window had a big gap underneath it and you coukd not lock the door from the inside which I find very dangerous especially since the hotel was so obviously dodgy!! Maybe the worst thing about it is that we found a bed bug and 2 days later me and my friend are still itching from the disgusting, infested, dangerous hotel room! I hope other people read the reviews first and anyone saying they had a nice stay clearly "work" for the hotel or in the hotel if you know what I mean! This place should be condemned and shut down! It would never pass a health and safety inspection!
Stayed 1 night in Jan 2020

2/5 Poor

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Mala limpieza, la calefacción no funcionó ni el agua caliente
Stayed 2 nights in Jan 2020

5/5 Excellent

Stayed 1 night in Dec 2019