2 bars/lounges, cocktail bar, lobby lounge

Reviews of Megaro Hotel

5 out of 5
Megaro Hotel
Belgrove Street, London, England

Reviews

9.0

Wonderful

Rating 10 - Excellent. 610 out of 1004 reviews" "
Rating 8 - Good. 277 out of 1004 reviews" "
Rating 6 - Okay. 68 out of 1004 reviews" "
Rating 4 - Poor. 28 out of 1004 reviews" "
Rating 2 - Terrible. 21 out of 1004 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Jonathan

Stayed 1 night in Mar 2024

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent all around experience. The staff was all so nice and helpful. We had a baby and they were patient and kind to us throughout our stay. The room was very nice and shockingly quiet despite the bustle outside. I saw some reviews complaining about noise but the windows were all sealed and it was very quiet.
Stayed 2 nights in May 2024

10/10 Excellent

DAVID

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved everything about my stay here. The staff were extremely friendly and attentive and seemed to genuinely care about hotel and London experience rather than seemingly cycling through a rehearsed training programme which was refreshing. The hotel itself was incredible; the aesthetic, the feel, the vibe I just loved everything about it. The icing on the cake was how it all tied into the graphic novel and how you felt part of that wonderful adventure with so much to see, explore and photograph (oh so many pictures)!! There has been a lot of care, attention and love put into the hotel project to create the unique experience. All the usual things are on the checklist, cleanliness good food etc... and a special shout-out to the mind-blowing hokus pokus cocktail bar without visiting your stay is not complete. So sorry to be leaving. Read less Date of stay: May 2024

10/10 Excellent

Jenna

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely perfect location for easy access to all major underground tube stops, the train station, and direct trains to Heathrow. The hotel is wonderful and exceptionally quiet for being in such a busy area. We had a small problem with our room on the last night of the stay through no fault of the hotel. But the staff were very quick to make it right and upgraded us immediately to another room. Exceptional service!!! Wonderful value as well. Will definitely be staying here again.
Stayed 3 nights in May 2024
Response from Harry on 19 May 2024
Dear Jenna,Thank you for your message we are gld to hear you had a good stay at out hotel and enjoyed the location as well as the staff. kind regardsHarry

10/10 Excellent

Chris

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location in slick and modern hotel
Stayed 1 night in Apr 2024
Response from Stella on 18 May 2024
Thank you for the lovely and positive feedback.We are glad you enjoyed the amenities and facilities in the hotel and the location of the hotel. We at the Megaro hotel thrive to make each of our guest have a comfortable and a wonderful stay.Look forward to welcoming you again on your next visit.Best Regards,StellaThe Megaro Front Of House Team

4/10 Poor

Melinda

Disliked: Cleanliness, staff & service, property conditions & facilities
There were large areas of mold in the shower. When I checked out, I showed the manager photos of the mold and he said I would be hearing back from him. I never did hear back from him. The floor was uneven with some gaps in the flooring. The room furnishings were rundown.The corridors of the hotel were very narrow and the lobby was tiny. The hotel was advertised as luxurious, but I disagree. I paid just under $300 USD for my room.
Stayed 1 night in Apr 2024

10/10 Excellent

Shayne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms we're very nice and clean
Stayed 3 nights in May 2024
Response from Stella on 20 May 2024
Hi Shayne,Thank you for the lovely feedback. We are glad you enjoyed our facilities and amenities in our hotel.Look forward to welcoming yo again on your next trip!Best Regards,StellaMegaro Front Of House Team

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and stunning place to stay at. Alicia at the reception was wonderful (very kind and helpful)
Stayed 1 night in May 2024
Response from Harrison on 12 May 2024
Dear Jennifer, Thank you for your message we are glad to hear you had a good time here and that you liked our staff. we look forward to seeing you again. Kind regardsHarrison

10/10 Excellent

Sandra, Belleville

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, our room was clean and tidied every day. Construction going on next door currently. Convenient location to many restaurants, tube and Eurostar. Staff was very friendly.
Stayed 2 nights in May 2024
Response from Harrison on 12 May 2024
Dear Sandra, Thank you for your message we are glad that you had a lovely stay and enjoyed the staff and the location. we hope to see you again soonKind regardsHarrison

8/10 Good

Susan, New Hartford

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very cool property with outstanding food in Spagnolettei restaurant and a very unique style bar, Hocus Pokus. Fantastic bathroom and bedroom decor. Would have given it 5 stars but our room was too hot to sleep in even after a call to the front desk hours earlier.
Stayed 1 night in Apr 2024
Response from Harry on 12 May 2024
Dear Susan,Thank you for your review we are glad you had a good stay and enjoyed our restaurant and bar. Kind regardsHarry

8/10 Good

Mimi

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good service, staff is very helpful
Stayed 1 night in Apr 2024
Response from Harry on 13 May 2024
Dear Mimi, Thank you for your review we are glad to hear you had a good time at our hotel and enjoyed the service and staff.we hope to see you again soon.Kind regardsHarry

8/10 Good

Nicholas

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Harry on 12 May 2024
Dear Nicholas,Thank you for your review we are glad you had a good stay hope to see you again soon.Kind regardsHarry

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Harry on 13 May 2024
Dear Stephen,Thank you for your review we are glad you had a good stay.Kind regardsHarry

10/10 Excellent

De-Anne

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy to find, great location
Stayed 1 night in Mar 2024
Response from Monica on 2 Apr 2024
Dear De-Anne,Thank you so much for your review.We hope you had a great stay with us and hope we can welcome you back sometime soon.Kind regards,Monica

10/10 Excellent

Annalyn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really love this hotel! It is right across the Prancas Station and Kings Cross. There are lots of walkable restaurants. Best one was North Sea Fish. Hotel can give you a lists of good restaurants. Staff at this hotel was so nice and very helpful and accommodating. Hotel was very nice and clean. Beds are comfortable. If we come back to London we’ll stay here again.
Stayed 1 night in Mar 2024
Response from Monica on 2 Apr 2024
Dear Annalyn,Thank you so much for your feedback.We are so happy to know you had such a great experience with us and hope we can welcome you back sometime soon.Kind regards,Monica

10/10 Excellent

Lindsey

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was great with friendly staff and a super convenient location to the train. The are also had some great shopping and restaurants
Stayed 7 nights in Mar 2024
Response from Monica on 2 Apr 2024
Dear Lindsey,Thank you so much for your review.We are so happy to hear you had a great stay with us.We hope to see you back soon.Kind regards,Monica

6/10 Okay

Robert

Stayed 4 nights in Mar 2024

10/10 Excellent

Derek

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Whenever we come to London, this is where we stay. Jo and the team make everyone feel welcome, the rooms are great, and the convenience to St. Pancras/King’s Cross is a huge plus.
Stayed 1 night in Mar 2024
Response from Monica on 2 Apr 2024
Dear Derek,Thank you so much for letting us know about your stay.We are so happy to know you had such an incredible time with us and we hope we can welcome you back soon.Kind regards,Monica

8/10 Good

David

Bed super comfortable, room very fun and hip, as with the whole hotel. Restaurant good.Amazing croissants and service. Excellent location to train station (across the street) the only funky thing are the bathrooms. They need improvement.
Stayed 1 night in Feb 2024
Response from Monica on 24 Feb 2024
Dear David,Thank you so much for leaving us a review.We are so happy to know you had a great stay and that you enjoyed all our services and unique design.We hope we can see you sometime soon again.Kind regards,Monica

10/10 Excellent

K M R

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2024

10/10 Excellent

Joanne

Stayed 1 night in Feb 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely stay
Myself and husband really enjoyed our stay at the Megaro Hotel. The staff were friendly and very helpful and the room was amazing. We stayed in one of their corner rooms overlooking Kings Cross station, which is a win for my people watching hisband. The room was quirky and had everything you needed for a comfortable stay, it even came with a complimentary mini bar. They store you luggage before and after check-in/out, so no need to drag them around London with you. The breakfast was delicious and again service there was great. So all in all a great stay and we would highly recommend it.
Stayed 1 night in Feb 2024
Response from Monica on 24 Feb 2024
Dear Guest,We greatly appreciate you sharing your experience with us.It makes us so happy you had such an amazing stay and really hope we can welcome you back again.Kind regards,Monica

2/10 Terrible

Verified traveller

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lost its way - not as advertised on hotels.com
Poor service; poor quality bedding not In line with what was offered on website and paid for; blood on the carpet of the room we stayed in; cleaning products including bleach, and rubbish left unattended outside the lift on a Saturday night at 8:30 that anyone could have done anything with. Breakfast service poor, nobody around first floor -had to wander around to find someone to help having been ignored by chef; staff dropping crockery when unloading dishwasher and then blaming one another loudly; cold coffee and tea once our request for milk was finally responded to. Service when concerns raised non-existent. We shan’t return.
Stayed 1 night in Feb 2024

10/10 Excellent

Orminder

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulous boutique hotel
Wonderful stay to celebrate a birthday, hotel went above and beyond to help celebrate the occasion. Great service throughout best place for pupils transport as it’s a stone throw away from King’s Cross and St Pancreas station and about 10 mins walk from Euston station.
Stayed 2 nights in Feb 2024
Response from Monica on 2 Apr 2024
Dear Oiminder,Thank you so much for your review.It's great to know you had such an amazing experience and that it helped make a special date even better.We hope to welcome you back soon.Kind regards,Monica

8/10 Good

Daniel

The Megaro’s location is perfect for anyone planning to use the Tube or the Eurostar. The room could be cleaner but the sheets and bathroom were immaculate. The staff were very professional and helpful. The Megaro has a fun Steampunk vibe when you enter. I would definitely stay here again.
Stayed 2 nights in Nov 2023
Response from Monica on 23 Feb 2024
Dear Daniel,We greatly appreciate you taking the time to let us know about your stay with us.It is so nice to hear you enjoy our unique design and that our staff made your stay better.We hope we can welcome you back sometime soon.Kind regards,Monica

4/10 Poor

guillermo

Stayed 1 night in Feb 2024

10/10 Excellent

Elena

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

10/10 Excellent

Nicole

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was lovely pertaining to the actual property. They are renovating, and there is some construction work happening outside of the hotel, but that’s progress, and they have to do that sometime. Love the mouse statutes all over and the cocktail bar was superb! You should sell little versions of the mouse as a memento for customers to buy. Will absolutely go back.
Stayed 1 night in Feb 2024
Response from Monica on 2 Feb 2024
Dear Nicole,Thank you so much for taking the time to let us know about your experience.We are so happy to know you enjoyed your stay with us and we appreciate your understanding regarding our refurbishing. We also appreciate your feedback and will pass it on to try and offer a better experience in the future.We hope we can welcome you back soon.Kind regards,Monica

6/10 Okay

Jackqulyne

Liked: Cleanliness, staff & service
Right across from Train. Perfect location.
Stayed 1 night in Dec 2023

10/10 Excellent

Deborah

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
it was our first time staying here, we had a wonderful welcome at reception and we were kindly upgraded to a fabulous room on the 6th floor, wonderful views, such a beautiful room and the comfiest bed and pillows, enormous bathroom ... all so cooly decorated ... loved it .. definitely will stay again.
Stayed 1 night in Jan 2024
Response from Monica on 2 Feb 2024
Dear Deborah,Thank you so much for telling us about your stay.We are delighted to know you had such a great time with us.We hope we can welcome you back sometime soon.Kind regards,Monica

10/10 Excellent

Ricardo

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place
Stayed 1 night in Dec 2023
Response from Monica on 2 Feb 2024
Dear Ricardo,Thank you so much for your review.We are happy to hear you had a nice stay.We hope to see you again soon.Kind regards,Monica

8/10 Good

Avril

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Problem with the air con wich meant there was no heating but they rectified this with a portable heater which was perfect😍 staff were so polite and very helpfull, will defo book here again 😀
Stayed 1 night in Jan 2024
Response from Monica on 2 Feb 2024
Dear Avril,Thank you so much for leaving us your review.We are so happy to know that besides the little inconvenience you still enjoyed your stay.We look forward to having you back anytime soon.Kind regards,Monica

10/10 Excellent

nicholas

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel, bar and restaurant. Would highly recommend a night or extended stay at this venue.
Stayed 1 night in Jan 2024
Response from Monica on 2 Feb 2024
Dear Nicholas,Thank you for taking the time to let us know about your stay.We are so happy to know you had such a great time with us.We hope to see you again soon.Kind regards,Monica

10/10 Excellent

Hannah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Incredible stay!
An amazing hotel. Staff in the hotel, resturant and cocktail bar were all incredible. We stayed in the room with the terrace and it was beautifully decorated and very very comfortable. There was a little noise from outside but this is to be expected when staying opposite King's Cross, so did not affect my score. I would stay here again in a heartbeat. Greg and Alice were amazing staff in particular.
Stayed 2 nights in Jan 2024
Response from Monica on 2 Feb 2024
Dear Hannah,Thank you so much for leaving us your review.It makes us so happy to know you had such a great stay with us and that all our staff was so kind to you.We hope we can see you back sometime soon.Kind regards,Monica

10/10 Excellent

Erin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Unbelievable stay at The Megaro! This place welcomes you with a quirky yet elegant feel upon entry, and then the lovely warm smiles of the staff at the Reception quickly follow. Having stayed in many 5 star hotels across London, I can safely say that the service here was by far the best we've received to date. There's something very valuable about having people who genuinely wish to speak to you, help you whenever necessary and who go above and beyond to ensure you're happy during and after your stay. The Megaro is a boutique gem that takes you immediately away from the hustle and bustle of London and into what feels like a time machine! The decor is top notch, the bar is beautiful! The only quarm is the opening hours of the bar and cocktail lounge; I wish it would have been open to enjoy a little earlier and for the Hocus Pocus Apothecary - a little later, as we missed our opportunity to enjoy it at 11 pm (it's supposed to stay open until midnight). Aside from that, we cannot praise the staff enough. The room was stunning -- funky vibes with a luxurious twist. The suite was well-equipped with snacks and beers and it's always a plus to have an assortment of offerings available for tea and coffee too! Thanks for a wonderful stay, for the fabulous service from everybody - night and day - and we look forward to seeing you again soon! :-)
Stayed 1 night in Jan 2024
Response from Monica on 2 Feb 2024
Dear Erin,We are overjoyed to receive such amazing feedback from you.It means so much to us to know that the work and effort of our team are worth it and that our cherished guests feel so welcomed and looked after. It is our pleasure to make your stay as incredible as possible. We truly feel delighted to hear that you enjoyed your stay throughout, from enjoying your room to all our amenities on-site.We can't wait to welcome you back again.Kind regards,Monica

10/10 Excellent

Peter

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

6/10 Okay

Adi

Business traveller, Travelled with partner, Travelled with group
Disliked: Staff & service, amenities, property conditions & facilities
Stayed 4 nights in Jan 2024

8/10 Good

Heather

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Liked the room and the public areas of the hotel. Really good location for Eurostar.
Stayed 1 night in Jan 2024
Response from Monica on 2 Feb 2024
Dear Heather,Thank you so much for telling us about your experience with us.We are so happy you liked the room you stayed in and that our different design and decoration were to your liking.We hope to see you back soon.Kind regards,Monica

6/10 Okay

Adrian

Travelled with group
Liked: Staff & service
Rooms are small and past their best. Limescale on taps and shower suggest PPM is not being completed
Stayed 1 night in Jan 2024

10/10 Excellent

Louisa

Stayed 1 night in Jan 2024

10/10 Excellent

Denise

Stayed 1 night in Jan 2024

10/10 Excellent

David, London

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is an unusual property, but really well appointed in what is now a really fantastic area with lots to do.
Stayed 2 nights in Jan 2024
Response from Monica on 2 Feb 2024
Dear David,Thank you so much for leaving us your review.We hope our distinct design and decoration made your stay better and we hope we can welcome you again sometime soon.Kind regards,Monica

10/10 Excellent

james

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jan 2024

10/10 Excellent

David, London

Staff are very willing to help and will try their best to make you feel very welcome
Stayed 1 night in Jan 2024
Response from Monica on 2 Feb 2024
Dear David,Thank you for taking the time to let us know about your stay with us.We are really happy to know our team was so helpful and that it made your stay better.We hope to see you back soon.Kind regards,Monica

10/10 Excellent

Andrew, Chicago

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

8/10 Good

Carl

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

8/10 Good

Sarah

Stayed 1 night in Dec 2023

10/10 Excellent

Claire

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quirky hotel
Excellent stay at the Megaro. Most comfy hotel bed i have ever slept in. Quirky design in hotel throughout. Delicious food and extremely clean. Highly recommend.
Stayed 2 nights in Dec 2023
Response from Monica on 2 Feb 2024
Dear ClaireThank you so much for letting us know about your stay.We are so happy to hear you enjoyed your stay throughout, being the room or our delicious food.We hope to see you again soon.Kind regards,Monica

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super cool
I only stayed one night, so didnt get to try every restaurant and bar, butbwhat I did expereince was excellent. This is a super cool hotel in the best possible location for St. Pancreas and King's Cross stations.
Stayed 1 night in Dec 2023
Response from Monica on 8 Jan 2024
Dear Patrick,Thank you for your review.We are so happy to hear you had such a good experience, even though you didn't have the chance to try all of our outlets.We hope we can see you again soon.Kind regards,Monica

10/10 Excellent

Christopher, Westlake Village

Liked: Cleanliness, staff & service
Stayed 1 night in Dec 2023