Stayed for one night as we were going to see a show. The reception staff were very welcoming, the room was compact but had everything we needed and it was spotlessly clean and had up to date fixtures and fittings. The breakfast buffet was continental only, but it was well stocked with cereals, fruit, fresh croissant and pancakes. The lady who was front of house in the restaurant was so friendly and efficient, and went the extra mile by checking that we had everything we needed, keeping the buffet stocked, and she even baked additional croissants for my husband. Overall I would say the hotel is conveniently placed, (being just a short walk from Paddington station), very clean and comfortable. I would definitely recommend it.