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Lombok Astoria Hotel

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Featured image
Outdoor pool
Outdoor pool
Outdoor pool
Minibar, in-room safe, desk, rollaway beds

Overview of Lombok Astoria Hotel

Lombok Astoria Hotel

4 out of 5

4.5/5 Wonderful

Guests rated this property 4.7/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning
  • Spa
  • Restaurant
  • Gym

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitiser provided

Explore the area

  • Popular LocationMataram Mall3 min drive
  • Popular LocationPura Meru9 min drive
  • Popular LocationMayura Park10 min drive
  • AirportLombok (LOP-Lombok Intl.)43 min drive

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About this area

Mataram

Lombok Astoria Hotel is located in Mataram. Bangsal Harbor and Lembar Port are worth checking out if an activity is on the agenda, while those in the mood for shopping can visit Mataram Mall and Lombok Epicentrum Mall.
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Map
Popular Location

What's nearby

  • Mataram Mall - 3 min drive
  • Pura Meru - 9 min drive
  • Mayura Park - 10 min drive
  • Islamic Center NTB - 13 min drive
  • Lombok Epicentrum Mall - 14 min drive

Getting around

  • Lombok (LOP-Lombok Intl.) - 43 min drive

Restaurants

  • Malimbu Restaurant — 1 min walk
  • Taliwang H. Murad - 3 min drive
  • Aroma Restaurant Lombok - 3 min drive
  • Melissa Bakery - 3 min drive
  • Redwood - 3 min drive

About this property

Lombok Astoria Hotel

4-star hotel with full-service spa and restaurant
Along with a full-service spa, this smoke-free hotel has a restaurant and an outdoor pool. WiFi in public areas is free. Additionally, a fitness centre, a bar/lounge and a coffee shop/café are on-site. All 164 rooms offer free WiFi, 24-hour room service and flat-screen TVs with satellite channels. Minibars, coffee makers and free bottled water are among the other amenities available to guests.
Lombok Astoria Hotel offers 164 forms of air-conditioned accommodation with minibars and a safe. Flat-screen televisions come with premium satellite channels. Bathrooms include a shower, complimentary toiletries and hairdryers.

This Mataram hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is provided on a daily basis.

An outdoor pool and a spa tub are on site. Other recreational amenities include a fitness centre.
Guests can indulge in a pampering treatment at the hotel's full-service spa, Bajuri Wellness Centre.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Check-in

Contactless social distancing and check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Gives staff personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitiser provided
Individually wrapped food options available for breakfast, lunch, dinner and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • No on-site parking available

Food and drink

  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • 24-hour room service

Things to do

  • Fitness centre
  • Full-service spa
  • Outdoor pool
  • Hot tub

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra beds (surcharge)

Conveniences

  • Ballroom
  • Lift

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance

Languages spoken

  • English
  • Indonesian

Business services

  • Meeting rooms 6

Outdoors

  • BBQ grill(s)
  • Garden
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Rollaway/extra beds (surcharge)

Bathroom

  • Free toiletries
  • Hairdryer
  • Shower

Entertainment

  • Flat-screen TV
  • Premium channels
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Desk
  • Phone
  • Safe

Similar properties

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Hotel
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Pool
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Guest rating 4.5+
Guest rating 4.5+
Washer and dryer
Washer and dryer

Policies

Check-in

Check-in from 2 PM - midnight
Minimum check-in age - 17

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

In accordance with local regulations, all visitors must remain within the property during Seclusion Day (Nyepi)/Hindu New Year for a 24-hour period (starting at 6 AM). Seclusion Day typically falls in March or April (dates subject to change each year). Check-in and check-out will not be possible on that date. Ngurah Rai Airport (Bali International Airport) is also closed on Seclusion Day.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for IDR 300000.0 per night.
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Rollaway bed fee: IDR 300000.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
No on-site parking is available
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit

Property is also known as

Golden Tulip Mataram Lombok Hotel
Golden Tulip Mataram Lombok
Golden Tulip Lombok
Lombok Astoria Hotel Mataram
Lombok Astoria Mataram
Lombok Astoria
Lombok Astoria Hotel Hotel
Lombok Astoria Hotel Mataram
Lombok Astoria Hotel Hotel Mataram

Frequently asked questions

4.5
Wonderful
Rating 5 - Excellent. 27 out of 48 reviews
5 - Excellent 56%
Rating 4 - Good. 20 out of 48 reviews
4 - Good 42%
Rating 3 - Okay. 1 out of 48 reviews
3 - Okay 2%
Rating 2 - Poor. 0 out of 48 reviews
2 - Poor 0%
Rating 1 - Terrible. 0 out of 48 reviews
1 - Terrible 0%

4.7/5

Cleanliness

4.6/5

Staff & service

4.2/5

Amenities

4.6/5

Property conditions & facilities
Write a review

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nice, clean, pretty good size room with a beautiful view. Breakfast came with a lot of variety. If I visit Lombok again I would stay at the same hotel
Stayed 3 nights in Dec 2020

4/5 Good

Stayed 2 nights in Oct 2019

5/5 Excellent

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel with sumptuous breakfast
Stayed 5 nights in Oct 2019

4/5 Good

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like modern decor and building. Not fan of the big glass window inside the room. I told my daughter to stay from it. Big variety of breakfast food, but most food are cold and tasteless.
Stayed 2 nights in Oct 2019

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good condition and spacious
Good condition of hotel and room. Spacious not cramped. Nice pool and spa.
Stayed 1 night in Aug 2019