Logaras Beach

We didn’t find it a dream but it wasn’t a nightmare either. The outside grounds, pool and beach area are lovely, water is crystal clear. It was the room that disappointed us. We stayed in a side sea view room, 102 to be precise. The room had such an old smell to it. Stayed for 7 nights and not once was our bed sheets changed, for a 5* hotel this should be a standard procedure after the 3rd night without having to ask. The duvet cover even came with a hole. 1 of the dressing gowns also had a big tear under the armpit and we had stains on towels on multiple occasions. The room door was annoying it required being near on slammed to get it to close. Room was right outside where the lorries collect the rubbish and this happened around 7am and was loud. Air con not the best either. Staff smiled and said good morning but no one ever went out of their way to ask how our stay was going and we walked past multiple times a day to get to our room. There was a really young guy that stood out the most, didn’t catch his name, he took our cases upon arrival then we saw him doing multiple different jobs, he seemed like a hard worker. Breakfast service came across as 5* and buffet had a good selection, we can’t comment on other food as we never ate in the hotel apart from breakfast. Overall the hotel isn’t bad but when you claim to be a 5* hotel you have to go above and beyond and we personally feel this wasn’t the case, but it has potential to be so much more with a bit of investment.

There is no transfer to & from the hotel, so you must walk next to the cars on this tight road. The staff does not go out of their way to help.

Stayed here with my wife and 12yr old son for 4 days and 3 nights. The hotel location is perfect right next to the city center and easily walk all of Fira. Really enjoyed ths 2 pools and Khan kept my drinks flowing all trip he was great taking care of us. Check in was easy and smooth thanks to the ladies at the front, Aneta & Vasiliki were awesome and we're able to set up a few transfers we needed and helped with car rental and tough lunch reservation....ABSOLUTE ROCKSTARS. you can tell they enjoy their job and lovr to help. Hellen also was able to offer some great suggestions for our trip to Naxos. Room was very clean. Breakfast was very good. The bed was comfy, the AC worked very well and there was good water pressure in the shower too. I would highly recommend staying here. Very family friendly.