htop Royal Star & SPA

Photo gallery for htop Royal Star & SPA

Primary image
Indoor pool, 2 outdoor pools, pool umbrellas
Indoor pool, 2 outdoor pools, pool umbrellas
Indoor pool, 2 outdoor pools, pool umbrellas
View from room

Overview of htop Royal Star & SPA

htop Royal Star & SPA

4.0 star property

Guests rated this property 3.6/5 for cleanliness.

Popular amenities

  • Pool
  • All-inclusive
  • Air conditioning
  • Spa
  • Restaurant
  • Gym

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitiser provided
  • Personal protective equipment
Map
C/ Vila de Blanes, 70, Lloret de Mar, 17310

Explore the area

  • Popular LocationFenals Beach10 min walk
  • Popular LocationLloret de Mar Beach12 min walk
  • Popular LocationWater World15 min walk
  • AirportGerona (GRO-Costa Brava)30 min drive

Choose dates to view prices

About this area

Lloret de Mar

Located in Lloret de Mar, htop Royal Star & SPA is near the beach. Can Font and Sant Joan’s Castle are local landmarks, and the area's natural beauty can be seen at Fenals Beach and Lloret de Mar Beach. Travelling with kids? Consider Maritime Museum and Water World. Spend some time exploring the area's activities, including golf lessons and golfing.

What's nearby

  • Fenals Beach - 10 min walk
  • Lloret de Mar Beach - 12 min walk
  • Can Font - 13 min walk
  • Sant Joan’s Castle - 14 min walk
  • Water World - 15 min walk

Getting around

  • Tordera Station - 12 min drive
  • Barcelona El Prat Airport (BCN) - 68 min drive

Restaurants

  • Rancho - 2 min walk
  • Restaurant Free Wok - 4 min walk
  • Masia Can Sabata - 5 min walk
  • Leman - 7 min walk
  • El Raco De Fenals - 7 min walk

About this property

htop Royal Star & SPA

4-star, family-friendly hotel near Lloret de Mar Beach
2 restaurants, 2 outdoor pools and an indoor pool are available at this smoke-free hotel. Additionally, a fitness centre, a bar/lounge and a poolside bar are on-site.
Htop Royal Star & SPA offers 397 air-conditioned accommodations, with a hairdryer. Satellite televisions are provided.

Bathrooms include a bath and bidets. This Lloret de Mar hotel provides wireless Internet access for a surcharge. Housekeeping is provided on a daily basis.

2 outdoor swimming pools are on site along with an indoor pool. In addition to a kids' pool, other recreational amenities include a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can pamper themselves by indulging in the on-site spa services. The spa is equipped with Turkish bath/hammam.

All-inclusive details

All-inclusive room rates at htop Royal Star & SPA are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).

Food and beverages

Buffet meals and snacks included

Languages

Dutch, English, French, German, Italian, Russian, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the regional cleaning and disinfection practices of Safe Tourism Certified (Spain)

Check-in

Contactless social distancing
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Masks and gloves available
Hand sanitiser provided
Individually wrapped food options available for breakfast, lunch and dinner
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: WiFi (EUR 5 per day)
  • Available in some public areas: WiFi (EUR 5 per day)

Parking and public transport

  • No on-site parking available
  • Return airport shuttle (surcharge)

Food and drink

  • 2 restaurants
  • 1 poolside bar and 1 bar

Things to do

  • 2 outdoor pools
  • Arcade/games room
  • Billiards/pool table
  • Children's pool
  • Fitness centre
  • Indoor pool
  • Playground
  • Sauna
  • Spa services

Family friendly

  • 2 outdoor pools
  • Arcade/games room
  • Children's pool
  • Free cots/infant beds
  • Indoor pool
  • Playground
  • Snack bar/deli

Conveniences

  • ATM/banking services
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Business services

  • Business centre

Outdoors

  • Garden
  • Pool umbrellas
  • Terrace

Spa

  • Turkish bath/hammam

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Free cots/infant beds

Bathroom

  • Bath
  • Bidet
  • Hairdryer
  • Private bathroom
  • Towels

Entertainment

  • Satellite channels
  • TV

More

  • Desk
  • Safe (surcharge)

Similar properties

See similar properties

Policies

Check-in

Check-in from 2 PM - midnight
Minimum check-in age - 18

Check-out

Check-out before 10 AM

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Renovations and closures

The property is closed between 13 November and 16 February.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Free cots are available on request at the property

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 1.32 per person, per night, up to 7 nights. This tax does not apply to children under 17 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for in-room wireless Internet: EUR 5 per day (rates may vary)
  • Fee for wireless Internet in public areas: EUR 5 per day (rates may vary)
  • In-room safe fee: EUR 7 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
No on-site parking is available
This property accepts credit cards, debit cards and cash
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Property registration number B-17045261

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using the information in the booking confirmation

Property is also known as

Hotel Top Royal
HTOP Royal Star Hotel Lloret De Mar
Hotel Top Royal Star Lloret De Mar
Top Royal Star
Top Royal Star Lloret De Mar
H TOP Royal Star Hotel Lloret De Mar
H TOP Royal Star Hotel
H TOP Royal Star Lloret De Mar
HTOP Royal Star Hotel
HTOP Royal Star Lloret De Mar
HTOP Royal Star
H·TOP Royal Star Hotel Lloret de Mar
H·TOP Royal Star Hotel
H·TOP Royal Star Lloret de Mar
H·TOP Royal Star
H TOP Royal Star SPA
H TOP Royal Star
Hotel TOP Royal Star
H·TOP Royal Star SPA
htop Royal Star & SPA Hotel
htop Royal Star & SPA Lloret de Mar
htop Royal Star & SPA Hotel Lloret de Mar

Frequently asked questions

Overall score and ratings

3.3
Rating 5 - Excellent. 79 out of 469 reviews
5 - Excellent 17%
Rating 4 - Good. 150 out of 469 reviews
4 - Good 32%
Rating 3 - Okay. 124 out of 469 reviews
3 - Okay 26%
Rating 2 - Poor. 71 out of 469 reviews
2 - Poor 15%
Rating 1 - Terrible. 45 out of 469 reviews
1 - Terrible 10%

3.6/5

Cleanliness

3.5/5

Staff & service

3.3/5

Amenities

3.2/5

Property conditions & facilities

3.2/5

Eco-friendliness

1/5 Terrible

Stayed 1 night in Apr 2022

4/5 Good

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The food was cold
Stayed 4 nights in Sep 2021

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2021

2/5 Poor

Disliked: Staff & service, property conditions & facilities, room comfort
☹️
For the price we paid we got what we expected but it’s by no means a 4 star hotel, room wasn’t the cleanest and also paid for WiFi that did not work in the room, hotels needs to do a better job of social distancing and mask wearing
Stayed 4 nights in Aug 2021

3/5 Okay

Travelled with family
Liked: Cleanliness
Disliked: Staff & service
Very disappointed with our stay,
Stayed 7 nights in Jul 2021

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jul 2021

4/5 Good

Stayed 2 nights in Mar 2020

1/5 Terrible

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Three day stay started with being shouted at by waitress Lola. Made a complaint to receptionist Sabina, she stared and rolled Her eyes at us. Very rude with no customer service skills. We had to pay for the spa facilities and there was a power blackout whilst we were in the steam room and it never came back on, when we told receptionist Sabina she rolled her eyes as if to say we were lying. I then told her I had worked in Accor hotels and her behaviour was totally unprofessional. She then dropped the refund in my sisters hand a stormed off without a word. The hotel was generally clean and the rooms looked clean, but we had a major problem and it resulted in a full refund after much stress. If a representative for h.top hotel chain would like to comment or make contact please do. Total disaster from start to end. We Stay in h.top hotels a lot and have never Had these problems. The receptionist Sabina really made things a lot worse with her total rudeness and she is a very bad representative for the hotel chain. If it was my first time in a h.top hotel I definitely would not want try another one. So I suggest she has training in how to treat guests. Cleaning staff need to be retrained in hygiene. Manager totally refused to see me when I requested to see him concerning the very delicate situation, I then was left waiting for 45 minutes and my airport transfers had to wait. The manager should have dealt with my complaint and not the receptionist. Not happy
Stayed 3 nights in Nov 2019

4/5 Good

Liked: Cleanliness, staff & service
Eah1st
Had stayed previous so return just as happy
Stayed 2 nights in Oct 2019

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
It was walking distance to the beach and shops. It was a lovely get away for mr and my partner. Would go back again
Stayed 5 nights in Sep 2019