Property entrance

Reviews of Hotel Gennarino

3.5 out of 5
Hotel Gennarino
Viale Italia, 301, Livorno, LI

Reviews

8.4

Very good

Rating 10 - Excellent. 69 out of 189 reviews
Rating 8 - Good. 84 out of 189 reviews
Rating 6 - Okay. 27 out of 189 reviews
Rating 4 - Poor. 9 out of 189 reviews
Rating 2 - Terrible. 0 out of 189 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

6/10 Okay

Stephen

Liked: Staff & service
Stayed 1 night in May 2024

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024

10/10 Excellent

Philipp

Stayed 1 night in Oct 2023

10/10 Excellent

Martino

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was lovely and clean, the staff were friendly and relaxed. We enjoyed having our breakfast on the terrace every morning. The hotel was perfect to walk to the lido or local pizzerias (about 20mins) the bus service was frequent and easy to get to from the train station. I'd definitely come again and recommend to others who want a relaxing family friendly experience
Stayed 3 nights in Jul 2023

8/10 Good

Daniele

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2023

8/10 Good

Eugeniusz

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in May 2023

10/10 Excellent

Shawn

Stayed 1 night in May 2023

10/10 Excellent

Marion

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a lovely sea view room, the window opened to allow the sea breeze to gently cool the room. It’s exactly as described.
Stayed 1 night in Oct 2022

10/10 Excellent

Mamoud

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean Hotel with friendly staff. Great area in Livorno. Transportation to downtown a bit of issue
Stayed 3 nights in Sep 2022

10/10 Excellent

Nelson

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Earned my heart.!

The customer service was phenomenal, they treated me like family, the room is cozy and clean and quiet. The location is very relaxing and across the beach. This place is just perfect.!
Stayed 3 nights in Jul 2022

10/10 Excellent

Dan

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Amazing building good setvice
Stayed 1 night in Oct 2021

8/10 Good

Jukka

Stayed 1 night in Jul 2021

10/10 Excellent

Stefano, Udine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great position, free parking, good breakfast, very nice people !
Stayed 2 nights in Feb 2020

8/10 Good

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Art Deco hotel

Good position for the town. Safe parking. Hospitable, excellent service. Unusual appearance and interior, very Art Deco. Would use again.
Stayed 2 nights in Jan 2020

4/10 Poor

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
On June 23, 2019, my wife and I arrived at 2 pm by auto at Hotel Gennarino with reservations made through Travelocity. We were shown to our room which was nice but extremely hot and was told that the air conditioning would take a little while to cool it down. Tthe temperature outside was over 100F. Their AC was broken because it never did cool the room down. When we complained to the desk an English lady offered to show us another room where the AC had recently been on. We could tell no difference between the temperatures of the rooms. We told her we could not possibly stay there in that kind of heat and we would have to find other accommodations with air conditioning elsewhere. The lady at the desk then offered to help us find another hotel that would meet our expectations and reserved a room for us nearby at the Hotel Boston. She told us she was sorry for our inconvenience but not to worry because she would cancel our reservation at the Hotel Gennarino and not charge our credit card or refund our money back on to our credit card if it had already been charged. Our latest credit card statement confirms what she said not to be true because we were charged on June 24, 2019, for a room we never stayed in. To avoid getting my credit card company involved on June 29th I emailed the hotel directly and explained what happened and asked that they refund the amount they charged back to my card. No response. Now, the credit card company has become involved. Too bad....
Stayed 1 night in Jun 2019

8/10 Good

Adam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very close to football club. Nice walk by the sea.
Stayed 2 nights in Apr 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Short walk to coastline, lovely terrace to breakfast on, bus stop to centre and train station outside, fabulous shower size, good sir conditioning.
Stayed 4 nights in Aug 2018

10/10 Excellent

Noor, Allen, TX

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We stayed here for three nights. The hotel is nice and we had a room with a balcony with awesome view. The host and hostess are the nicest people. we enjoyed our stay.
Stayed 3 nights in Jun 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2018

8/10 Good

Debbie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very quaint and warm atmosphere. Charming establishment. Would definitely return.
Stayed 4 nights in Jun 2018

8/10 Good

Zhongkui

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

keety, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good Hotel with friendly staffs

It was a pleasant stay with nice view around the hotel. Facilities were fine but since there was no wifi during that period it was bit hard. Enjoyed some variety of breakfast( sweet and salty) The plug is different from UK . All travelers traveling to Italy please check whether your plug can be plugged in or please take a convertor with you. I stay in UK and the plug in UK ( three square pin plug) and Italy ( two round pin plug) are different therefore it was hard to charge our devices and its hard to find a convertor in Italy therefore please find a convertor before leave your country.
Stayed 4 nights in Sep 2017

6/10 Okay

Michael

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2017

6/10 Okay

Giambattista, Europa

Liked: Staff & service
Disliked: Room comfort

Little hotel far from center

Little hotel at a busy seaside road. Getting into Livorno center is difficult by public transport, especially in the evenings buses are rare. Parking a car is possible but prepare for occassional traffing jam in the parking place. Mixed feelings with the hotel: There is kindness, helpfulness and friendliness of the staff, nice daily room cleaning and towel replacement, nice little yard to have breakfast in. On the other hand ours is a basement room with little windows which are looking at the parking spot so you have to use roller shutters choosing between either privacy or some daylight in the rather uncomfortable room which is rather small. The bed is large and comfortable, the bath very basic but functional. Air conditioning is working well. The mini bar is barely functioning and not very clean: only the upper part of it produces some cooling effect only sufficient to cool 2 little beers or water bottles, the rest of the device is not usable for cooling. Breakfast is very basic with an excellent cup of fresh coffee and more sweet than non-sweet options. Overall the hotel offers a little less value for a rather high price.
Stayed 7 nights in Jul 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel, nice breakfast & rooms, staff were very helpfull

8/10 Good

Heather, US

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very friendly team in a comfortable, clean, hotel.

4/10 Poor

Sander

Disliked: Staff & service
We stayed in the street side room which was very noisy even in the middle of the the night. Wi-Fi wasn't working most of the time. Basic breakfast but owners make great coffee.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort

Nice small hotel in front of Italian Naval Academy

Very nice and pleasant experience in Livorno Home of Italian Navy Officer school

8/10 Good

philip, Birmingham

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Jumping off point

Always a great welcome

10/10 Excellent

Henrik

Stayed 1 night in Jul 2024

6/10 Okay

Lise

Travelled with family
Stayed 1 night in Jun 2024

6/10 Okay

Kurt, Grosshöchstetten

Sehr wenig Parkplätze innerhalb des Areals. Frühstück erst ab 07.00 Uhr, nicht geeignet für Fähre nach Korsika, welche um 08.00 Uhr ablegt.
Stayed 1 night in May 2024

8/10 Good

Marco

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

8/10 Good

Luigi

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2024

6/10 Okay

Annemarie

Disliked: Staff & service, property conditions & facilities, room comfort
Op zich was het ok. Maar de kamer was warm, het bed was vrij hard en de airco deed het zozo. Wij hadden geparkeerd op de parkeerplaats van het hotel, maar bij uitchecken hoorden we pas dat dit 10 euro extra was. Dat had hij bij het inchecken kunnen melden, want parkeren voor de deur op straat was gratis.
Stayed 1 night in Jun 2024

10/10 Excellent

Marie Ange

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Très bel établissement. Personnel très accueillant, souriant, disponible. Établissement typique magnifique. Très bon séjour
Stayed 3 nights in May 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort

hotel with charm and close to the sea

Exellent location for the purpose i had. Nice room, but no aircon. Very friendly reception staff and parking available on the ground.
Stayed 2 nights in May 2024

10/10 Excellent

mario

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024

10/10 Excellent

Pasquale

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ottimo hotel a due passi dall’Accademia, ideale per svolgere servizi in giornata. Ci si arriva con l’autobus dalla stazione centrale. Bosogna camminare un po’ se ai cerca un ristorante.
Stayed 2 nights in Mar 2024

8/10 Good

Sandra

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Euro

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Siamo stati benissimo da ritornare.. struttura particolare ed unica.
Stayed 1 night in Feb 2024

10/10 Excellent

renato

Travelled with family
Liked: Cleanliness, staff & service, room comfort

Hotel muito bonito e confortável

Região bem agradável, hotel praticamente em frente ao mar, quarto amplo e ótimo café da manhã. Equipe do hotel bem atenciosa e prestativa.
Stayed 1 night in Dec 2023

6/10 Okay

Eivind

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 2 nights in Oct 2023

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Stanza pulita e confortevole, gentilezza e disponibilità del titolare. La colazione invece può migliorare
Stayed 1 night in Oct 2023

8/10 Good

Giuseppe

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023

10/10 Excellent

ALEXANDRE

Stayed 1 night in Oct 2023

10/10 Excellent

Emmanuel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Superbe hôtel dans une rue très agréable et belle près d une plage . Mais pour visiter il faut une voiture car c est assez loin de tout
Stayed 1 night in Sep 2023

6/10 Okay

Per

Stayed 1 night in Sep 2023

10/10 Excellent

Claudia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Mussten Parkplatz separat bezahlen. Das wurde nicht erwähnt. Das Frühstück hatte eine gute Auswahl ausser das Brot gefehlt hat.
Stayed 1 night in Aug 2023