- Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were very pleased that Phil at Martin Lane Cottages gave us an upgrade to a larger unit with more amenities. This, I'm sure was because of our unusual situation. We booked this unit because we were in the process of finding a flight home to Canada. We found out that our flight would take place on Sunday morning the 22nd of March. This meant that we were only staying for two nights instead of five nights. I contacted ebookers for a refund but was refused. Under the pandemic circumstances, I feel that a refund of unused days would be gracious.