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"Wonderful front desk"

"Our room overlooked the city, room was clean but small, the hallways and elevator could use a good cleaning. For the price it was not too bad.."

"Advertised as smoke free and our room smelled so badly of cigarette smoke that we requested to move rooms. They offered to "spray" air freshener, we declined and after waiting 2 hours, they offered a new room. Hotels.com CS basically said we are out of luck and get a refund, with no back up stay for a family of 5. The weight room had NO weights. They didn't service our room and the crowd was outside of the hotel yelling until 2am, almost nightly. Advertised full kitchen but lacked any proper pots, pans, etc. Stained floors, couches, bedding. We all hit our shin on the oversized bed in the tiny bedroom. No pool towels or beach towels provided. Nice beach and outdoor pool, our beach view was the parking garage, unfortunately. The parking garage is horrible and narrow. "

"The room was dirty and very outdated,the beds were very uncomfortable, they have no elevator, and dont say that in the description. "

"Several of the pools ended up being closed due to being very dirty breakfast area always overcrowded rooms were pretty nice, but bedrooms are at the front of the room. All you heard was door, slamming people talking even up till midnight."

"Very friendly staff. Very clean"

"Room was not as clean as it should have been. The couch, sofa and throw pillows were soiled. We put sheets over the couches and throw pillows. Also cupboard faces and walls, switchplates had quite a bit of slop spilled on them that wiped off quite easily but should have been wiped down before we got there. Biggest concern was the lack of bathroom facilites at the pool. This almost seems against code...certainly not a healthy situation. Can only assume the dozens of little.kids and the dozens of drunk guy at the pool bar and hot tubs were peeing on the pools rather than taking the 15 or 20 minutes needed to go to the third floor or their room. Absolutely the most inconvenient and potentially most disgusting resort pool set up we have ever stayed in. Will not stay there again despite the otherwise great facility due to the fact that there are no bathrooms at the pool area. Really.... where does the hotel staff people think people are peeing?"

"We had fun…. Just be aware when the day two queen it could be a Murphy bed and one queen. It was good but misleading. "

"Clean room. Pool was nice."