My Story Hotel Ouro

Property class: 3

Choose dates to view prices

Near Rossio Square and Avenida da Liberdade, My Story Hotel Ouro provides a shopping centre on-site, dry cleaning/laundry services and a bar. The on-site restaurant offers lunch and dinner. Guests can connect to free in-room WiFi.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Bar
  • Laundry room
The current price is £87
includes taxes & fees
17 Nov - 18 Nov

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Double Room

A hotel room with a bed, two bedside tables, a nightstand, a lamp, and a vase with flowers.

Double Room

8.4 out of 10
Very good
(34 reviews)
  • 129 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

View all photos for Twin Room

A hotel room with two beds, a small bedside table, a nightstand, a window, and patterned wall tiles.

Twin Room

10.0 out of 10
Exceptional
(12 reviews)
  • 129 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds

View all photos for Family Room

A hotel room with a bed, bedside tables, a nightstand with a lamp, and a window.

Family Room

10.0 out of 10
Exceptional
(2 reviews)
  • 258 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 2 Single Beds OR 2 Double Beds

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About the area

Located in Lisbon City Center, a neighbourhood in Lisbon, My Story Hotel Ouro is near a metro station. Santa Justa Elevator and Lisbon Cathedral are notable landmarks, and the area's natural beauty can be seen at Costa da Caparica Beach and Carcavelos Beach. Looking to enjoy an event or a game while in town? See what's happening at Jose Alvalade Stadium or Estádio da Luz. Guests love the hotel's central location. Visit our Lisbon travel guide
Map
Rua Áurea 100, Lisbon, 1100-063

What's nearby

  • A plaza with a statue, a large archway, and yellow buildings.
    Commerce Square
    3 min walk - 0.2 miles
  • A square with a fountain, a monument, and patterned pavement.
    Rossio Square
    3 min walk - 0.2 miles
  • A historic bridge with ornate metalwork and a view of a cityscape with red-tiled roofs.
    Santa Justa Elevator
    3 min walk - 0.2 miles
  • A grand archway with intricate carvings and columns, flanked by buildings with balconies and windows.
    Rua Augusta Arch
    3 min walk - 0.2 miles
  • A historic building with ornate architecture, a clock tower, and a tram in the foreground.
    Lisbon Cathedral
    5 min walk - 0.3 miles

Getting around

  • Rua da Conceição Stop (28E)
    1 min walk
  • Rossio Station
    7 min walk
  • Lisbon (LIS-Humberto Delgado)
    30 min drive

Restaurants

  • Pastelaria Néné
    2 min walk
  • Casa Portuguesa do Pastel de Bacalhau
    1 min walk
  • Cotidiano
    1 min walk
  • Brew
    2 min walk
  • Restaurante O Portas
    2 min walk

About this property

My Story Hotel Ouro

  • Hotel near Rossio Square
  • Located close to Santa Justa Elevator and Commerce Square, My Story Hotel Ouro provides a shopping centre on-site, dry cleaning/laundry services and a bar. The on-site restaurant offers lunch and dinner. Stay connected with free in-room WiFi.
  • Additional perks include:
    • Buffet breakfast (surcharge), a round-trip airport shuttle (surcharge) and a gift shop
    • A front desk safe, a lift and concierge services
    • A TV in reception, a 24-hour front desk and multilingual staff
    • Guest reviews say great things about the central location and helpful staff
  • Room features
  • All 51 rooms feature comforts such as air conditioning, as well as thoughtful touches such as free WiFi and safes.
  • Other conveniences in all rooms include:
    • Bathrooms with showers and free toiletries
    • Flat-screen TVs with cable channels
    • Daily housekeeping, desks and phones

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Frequently asked questions

Is My Story Hotel Ouro pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at My Story Hotel Ouro?

As of 26 Oct 2026, prices found for a 1-night stay for 2 adults at My Story Hotel Ouro on 17 Nov 2026 start from £87, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at My Story Hotel Ouro?

This property doesn't offer parking.

What time is check-in at My Story Hotel Ouro?

Check-in start time: 3:00 PM; check-in end time: midnight. After-hours check-in is not available.

What time is check-out at My Story Hotel Ouro?

Checkout is at 11:00 AM.

Does My Story Hotel Ouro provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of EUR 25 per room applies.

Where is My Story Hotel Ouro located?

Located in Lisbon City Center, this hotel is within a 5-minute walk of Rua Augusta, Rossio Square and Commerce Square. Santa Justa Elevator and Lisbon Cathedral are also within 10 minutes. Rua da Conceição Stop (28E) and Baixa-Chiado Station are within a 2-minute walk.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

My Story Hotel Ouro Reviews

8.8

Excellent

9.4

Cleanliness

9.6

Location

9.2

Staff & service

8.8

Property conditions & facilities
Rating 10 - Excellent. 458 out of 842 reviews
Rating 8 - Good. 289 out of 842 reviews
Rating 6 - Okay. 71 out of 842 reviews
Rating 4 - Poor. 18 out of 842 reviews
Rating 2 - Terrible. 6 out of 842 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect stay, great location, friendly helpful people, and great rooms!
Stayed 1 night in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
we had a lovely stay here! i was looking for somewhere to stay for an extended layover in lisbon and this was the perfect spot. excellent location in the heart of the city center, clean, and welcoming staff. would stay again in the future!
Stayed 1 night in Oct 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful location. Close to many of the main tourist sites and near to the stations for trains to Cascais and SIntra. The staff were very friendly and helpful.
Stayed 5 nights in Sep 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was perfect. We were close to many things we could walk to.
Stayed 4 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel. Very central. Rooms clean and quiet. Staff extremely helpful
Stayed 4 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, friendly staff and very clean
Stayed 2 nights in Aug 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
ロケーションは申し分なく、どこに行くにもとても便利でした。部屋も清潔に保たれており、全体として満足度は高いです。欲を言えば朝食のビュッフェの品数が多いとさらに満足度が高まります。 As a whole, we could be satisfied with this hotel. This hotel is located in centre of Lisbon and very convenient to go whrerever you want. The room we stayed was kept clean and no problem. It seems the evaluation of the hothel is quite nice, but the only thing the hotel could be nicer, a little bit number of dishes were added to buffet lineup.
Stayed 4 nights in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing Place at a Central Location of Lisbon! Would 100% stay there again.
Stayed 3 nights in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
PRO: Great location! Very efficient and helpful staff. Good breakfast. Easy arrangement for car transportation to and from airport. CON: Very small rooms, tiny bathroom and tiny fridge. 275 EUR per night (total) is a little bit overpriced.
Stayed 4 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Warming, rooms are tiny. Great location. Charming, quaint hotel. Historic building with modern interiors. Staff is super friendly and helpful. We loved the hotel. Not suitable for our larger friends. Rooms are tiny.
Stayed 3 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very clean room and excellent breakfast selections.
Stayed 5 nights in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
This hotel was located in an awesome location. We couldn’t have asked for a better location. The staff was extremely helpful and though the room was extremely small and it was definitely hard to move around the room when both of us was trying to get ready it was a nice hotel. I didn’t see anything other than the lobby area which was also the area where breakfast was served so no other amenities that we could see or that was mentioned to any of us in the group. I really wished that the sink bowl in the bathroom was bigger because as we washed our face water was everywhere
Stayed 4 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property's location was excellent.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was super convenient, close to the water. There's a lot of food and shopping places all around the hotel. The hotel was close to Santa Justa elevator, right next to the Baixa Rossio station, not too too far of a walk from the Cathedral and Castle Sao Jorge. All the staff were really nice and helpful, offered recommendations or guidance whenever I needed. They even helped me order transportation to the airport. The air conditioning sometimes got warmer even though I didnt put it on auto. I didnt opt for breakfast but they did offer it. Room was compact but perfect for my visit. The bathroom sink is a bit small but shower water pressure was amazing. Would recommend to anyone visiting Lisbon :)
Stayed 4 nights in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location. Helpful, friendly staff. Kept clean and tidy. Had a meal in the attached restaurant. Good meal. Special mention to Jules who served us. The room was small but comfortable and had everything we needed. Lots of bars and restaurants within easy walking distance. Good transport links. If getting the metro from the airport, the Baixa-Chiado stop is the closest. Big station, leave via the Rua do Crucifxo exit.
Stayed 5 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed here in two rooms with our adult children. Very cold AC, clean rooms, friendly staff and convenient location for exploring Lisbon. Our bed was lumpy and uncomfortable, it may need to be rotated or replaced. Overall I would recommend this hotel
Stayed 4 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel is in a great location, close to a lot of attractions and within walking distance. The hotel was very clean and safe, they came to clean every day. There is an elevator for luggage and they even held my luggage for a few days. The area is great, very safe and there are lots of restaurants, shops, stores nearby. The room was very comfortable and a good size, had a refrigerator and a lot of nice amenities. The restaurant at the hotel also has good food and was nice and convenient. Staff was friendly and helpful, would recommend this hotel and would stay here again.
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Outstanding staff who were extremely courteous, helpful and welcoming! Wonderful breakfast! Fantastic shower!
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Centrally located, everything you need within a short walk. Sound proofing was brilliant as slept really well. Rooms were cleaned daily and staff were helpful.
Stayed 3 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was a charming place to stay with kids. We got the pair of adjacent rooms with high ceilings and surprising amounts of natural light. We put out two sub-10 kids in one, while my wife and I stayed in the other, as they are connected by a small foyer. It worked about as well as any room has when traveling as a family in Europe. A+ choice. We had lovely nearby restaurants, easy access to the 28E trolley and a few easy "grab and go" options, including options at the location. In a sea of relatively soulless hotels, this is one with a little personality, in a very good way. Strongly recommend.
Stayed 3 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed for 5 nights, the room were very clean. Great bakery across the street. In the center of everything. 2 min walk from the subway.
Stayed 5 nights in Mar 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All was great, nearby to all the major shops and transportation. We loved being walking distance to the water. Two things that could have been better. The room maid service was just ok. I felt the floors weren’t always cleaned. Secondary, the breakfast space was tight!
Stayed 10 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
All Staffs are very nice and willing to help their guest. Loved to stay in this hotel and all core travel spots are very close to go.
Stayed 2 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, friendly staff and a very pleasant stay.
Stayed 2 nights in Aug 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An exceptional and charming hotel! It is perfectly located near the train station, shops, restaurants, river square, trams, etc. The hotel staff are friendly (all of them!) and helpful. They willingly kept our luggage until our room was ready, answered questions about transportation and the neighbourhood. The breakfast has healthy choices and lots of variety - eggs, fresh pasteries, juices, cheeses, coffee etc. The rooms are clean, spacious (for Europe), and quiet even with a balcony. The balcony is awesome for fresh air and views. I highly recommend this hotel - it is perfect for a few days exploring Lisbon!
Stayed 3 nights in May 2026