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Overview of My Story Hotel Ouro

Photo gallery

Featured image
Minibar, in-room safe, desk, soundproofing
Minibar, in-room safe, desk, soundproofing
Minibar, in-room safe, desk, soundproofing
Minibar, in-room safe, desk, soundproofing
VIP Access

My Story Hotel Ouro

3 out of 5

4.4/5 Excellent

Guests rated this property 4.6/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Air conditioning
  • Restaurant
  • Breakfast available
  • Bar
  • Laundry

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitiser provided

Explore the area

    Popular LocationArmazens do Chiado Mall3 min walk
    Popular LocationRua Augusta Arch3 min walk
    Popular LocationLisbon City Hall4 min walk
    AirportLisbon (LIS-Humberto Delgado)21 min drive

Choose dates to view prices

Single Room

4.3/5 guest room rating
  • 140 sq ft
  • Sleeps 1
  • 1 Double Bed OR 2 Single Beds

Double Room

4.2/5 guest room rating
  • 182 sq ft
  • Sleeps 2
  • 1 Double Bed

About this area

Lisbon

Located in Lisbon, My Story Hotel Ouro is in the city centre and near a metro station. Se and Castle of Sao Jorge are notable landmarks, and the area's natural beauty can be seen at Botanical Garden and Costa da Caparica Beach. Lisbon Zoo and Lisbon Oceanarium are not to be missed.
Popular Location

What's nearby

  • Armazens do Chiado Mall - 3 min walk
  • Rua Augusta Arch - 3 min walk
  • Santa Justa Elevator - 3 min walk
  • Lisbon City Hall - 4 min walk
  • Carmo Convent - 5 min walk

Getting around

  • Rossio Station - 7 min walk
  • Rua da Conceição Stop (28E) - 1 min walk
  • Lisbon (LIS-Humberto Delgado) - 21 min drive

Restaurants

  • My Story Hotel Ouro — 1 min walk
  • Natraj - 3 min walk
  • Aprazível - 3 min walk
  • Mezzogiorno - 3 min walk
  • Bar Trobadores - 4 min walk

About this property

My Story Hotel Ouro

3-star Lisbon hotel in Lisbon Old Town, walk to Commerce Square
A restaurant, a bar/lounge and a snack bar/deli are available at this smoke-free hotel. WiFi in public areas is free. Additionally, dry cleaning, laundry facilities and a 24-hour front desk are on-site. All 51 soundproofed rooms feature free WiFi and minibars. For a bit of entertainment, guests will have flat-screen TVs with cable channels, and other amenities include hairdryers and safes.
My Story Hotel Ouro offers 51 forms of air-conditioned accommodation with minibars and a safe. Flat-screen televisions come with cable channels. Bathrooms include a shower, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Property is disinfected with electrostatic spray
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Guest accommodations are sealed after cleaning
Follows the regional cleaning and disinfection practices of Clean & Safe (Portugal)
Follows the industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Social distancing

Contactless check-in and check-out
Cashless transactions are available for all charges at the property
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
Reservations are required for the use of certain on-site facilities
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • No on-site parking available
  • Return airport shuttle (surcharge)

Food and drink

  • Buffet breakfast available for a fee daily 7:00 AM–10:00 AM: EUR 15 for adults and EUR 15 for children
  • 1 restaurant
  • 1 bar

Family friendly

  • Dry cleaning service
  • Free cots/infant beds
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Lift
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Languages spoken

  • English
  • French
  • Portuguese
  • Spanish

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Free cots/infant beds

Bathroom

  • Free toiletries
  • Hairdryer
  • Shower

Entertainment

  • TV channels
  • Flat-screen TV

Food and drink

  • Minibar

More

  • Desk
  • Phone
  • Safe
  • Soundproofing

Similar properties

The average per-night price is based on the lowest price found within the past 24 hours for the next 30 nights. All prices include taxes and fees and are based on a 1-night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.

See similar properties

Policies

Check-in

Check-in from 2 PM - midnight
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

This property doesn't offer after-hours check-in
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Kids stay free! One child stays free when using existing bedding
Rollaway/extra beds are not available.
Free cots (infant beds)

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 2.00 per person, per night, up to 7 nights. This tax does not apply to children under 14 years of age.

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: EUR 15 for adults and EUR 15 for children (approximately)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
No on-site parking is available
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

My Story Hotel
My Story Hotel Ouro
My Story Hotel Ouro Lisbon
My Story Ouro
My Story Ouro Lisbon
My Story Hotel Ouro Lisbon
My Story Ouro Lisbon
My Story Ouro
Hotel My Story Hotel Ouro Lisbon
Lisbon My Story Hotel Ouro Hotel
Hotel My Story Hotel Ouro
My Story Hotel Ouro Hotel
My Story Hotel Ouro Lisbon
My Story Hotel Ouro Hotel Lisbon

Frequently asked questions

Can I cancel my reservation for free at My Story Hotel Ouro and receive a full refund?
Yes, My Story Hotel Ouro offers free cancellation on select room rates, because flexibility matters! Please refer to My Story Hotel Ouro cancellation policy on our site for more details about any exclusions or requirements.
How much does it cost to stay at My Story Hotel Ouro?
As of 18 Apr 2021, prices found for a 1-night stay for 2 adults at My Story Hotel Ouro on 29 Apr 2021 start from £99, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Is My Story Hotel Ouro pet-friendly?
No, pets are not allowed at this property.
How much is parking at My Story Hotel Ouro?
This property doesn't offer parking.
What time is check-in at My Story Hotel Ouro?
Check-in is from 2 PM - midnight. After-hours check-in is not available.
What time is check-out at My Story Hotel Ouro?
Checkout is at noon.
Does My Story Hotel Ouro provide a shuttle to the airport?
Yes, there's an airport shuttle.
Where is My Story Hotel Ouro located?
Located in Lisbon Old Town, this hotel is within a 5-minute walk of Rua Augusta Arch, Commerce Square and Rossio Square. Santa Justa Elevator and Lisbon City Hall are also within 5 minutes. Rua da Conceição Stop (28E) and Baixa-Chiado Station are within a 2-minute walk.

Overall score and ratings

4.4

Excellent

Rating 5 - Excellent. 249 out of 502 reviews
5 - Excellent 50%
Rating 4 - Good. 196 out of 502 reviews
4 - Good 39%
Rating 3 - Okay. 45 out of 502 reviews
3 - Okay 9%
Rating 2 - Poor. 8 out of 502 reviews
2 - Poor 2%
Rating 1 - Terrible. 4 out of 502 reviews
1 - Terrible 1%

4.6/5

Cleanliness

4.6/5

Staff & service

4.2/5

Amenities

4.4/5

Property conditions & facilities

4/5 Good

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2020

4/5 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to visit Lisbon
Very good overall. They just forgot yo do our room but great hotel. We are pleased. Right in the city centre. Plea tu of restaurants and main sites around.
Stayed 2 nights in Aug 2020

5/5 Excellent

Stayed 3 nights in Feb 2020

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Great location and very convenience for shopping restaurant and bar .
Stayed 2 nights in Feb 2020

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
I liked the location and the staff was very helpful in providing advice on what to see and how to get there. I was reallhy pleased with staff attitude specially the two young men at the reception desk.
Stayed 5 nights in Jan 2020

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