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Overview of Hotel Metropole

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View from Room
View from Room
Minibar, in-room safe, blackout curtains, iron/ironing board
Minibar, in-room safe, blackout curtains, iron/ironing board

Hotel Metropole

3 out of 5

3.7/5 Good

Guests rated this property 3.9/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Breakfast included
  • Air conditioning
  • Bar
  • Laundry
  • Room service

Cleaning and safety practices

  • Cleaned with disinfectant
  • 48-hour vacancy between guest room stays
  • Hand sanitiser provided

Explore the area

    Popular LocationDom Pedro IV Statue1 min walk
    Popular LocationSanta Justa Elevator2 min walk
    Popular LocationRossio Square1 min drive
    AirportLisbon (LIS-Humberto Delgado)25 min drive

Choose dates to view prices

Standard Single Room

  • 151 sq ft
  • Sleeps 1
  • 1 Double Bed OR 2 Single Beds

Double room with extra bed

  • 172 sq ft
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

Double or Twin Room (Rossio and Castle View + Extra Bed)

  • 215 sq ft
  • City view
  • Sleeps 3
  • 1 Single Bed OR 2 Single Beds

Double or Twin Room (Rossio and Castle View)

  • 215 sq ft
  • City view
  • Sleeps 2
  • 1 Single Bed OR 2 Single Beds

Standard Double Room

  • 151 sq ft
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

About this area

Lisbon

Located in Lisbon, Hotel Metropole is in the city centre and near a metro station. Se and Castle of Sao Jorge are notable landmarks, and some of the area's popular attractions include Lisbon Zoo and Lisbon Oceanarium. Looking to enjoy an event or a game while in town? See what's going on at Estádio da Luz, or consider a night out at Lisbon Coliseum. Practise your golf swing on a nearby course, or enjoy other activities in the great outdoors, such as hiking/biking trails and mountain biking in the area. Guests appreciate the hotel's location for the sightseeing. It's also convenient for public transportation: Rossio Station (Green) is just steps away and Praça da Figueira Stop is 3 minutes on foot.
Popular Location

What's nearby

  • Dom Pedro IV Statue - 1 min walk
  • Santa Justa Elevator - 2 min walk
  • Carmo Convent - 3 min walk
  • Restauradores Square - 6 min walk
  • Rossio Square - 1 min drive

Getting around

  • Rossio Station (Green) - 1 min walk
  • Rossio Station - 3 min walk
  • Lisbon (LIS-Humberto Delgado) - 23 min drive

Restaurants

  • Gandhi Palace - 3 min walk
  • Navegadoors - 3 min walk
  • Café Buenos Aires na Fábrica - 3 min walk
  • Super Mario - 3 min walk
  • Faca & Garfo - 3 min walk

About this property

Hotel Metropole

3-star Lisbon hotel in Lisbon Old Town, walk to Rossio Square
This smoke-free hotel features a bar/lounge, dry cleaning and laundry facilities. Free buffet breakfast and free WiFi in public areas are also provided. Additionally, a 24-hour front desk, limo/town car service and a library are on-site. All 36 rooms offer free WiFi, minibars and TVs with cable channels. Guests will also find room service, hairdryers and safes.
Hotel Metropole offers 36 forms of air-conditioned accommodation with minibars and a safe. Televisions come with cable channels.

Bathrooms include baths or showers, bidets and hairdryers. This Lisbon hotel provides complimentary wireless Internet access. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Property is disinfected with electrostatic spray
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the regional cleaning and disinfection practices of Clean & Safe (Portugal)

Social distancing

Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 48 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
Reservations are required for the use of certain on-site facilities
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • No on-site parking available
  • Limo/town car service

Food and drink

  • Free buffet breakfast
  • 1 bar
  • Room service available

Family friendly

  • Babysitting/childcare (surcharge)
  • Dry cleaning service
  • Free cots/infant beds
  • Laundry facilities

Conveniences

  • Lift
  • Free newspapers in reception
  • Library

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Multilingual staff
  • Porter
  • Tour/ticket assistance

Languages spoken

  • English
  • French
  • Portuguese
  • Spanish

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Blackout drapes/curtains
  • Free cots/infant beds

Bathroom

  • Bathtub or shower
  • Bidet
  • Hairdryer

Entertainment

  • TV channels
  • TV

Food and drink

  • Minibar

More

  • Iron/ironing board (on request)
  • Safe

Similar properties

Policies

Check-in

Check-in from 2 PM - midnight
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)

Children and extra beds

Children are welcome
Kids stay free! One child 12 years old or younger stays free when using existing bedding
Rollaway/extra beds are not available.
Free cots (infant beds)

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 2.00 per person, per night, up to 7 nights. This tax does not apply to children under 14 years of age.

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
No on-site parking is available
This property accepts credit cards, debit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

One child 12 years old or younger stays free when occupying the parent or guardian's room, using existing bedding

Property is also known as

Hotel Metropole Lisbon
Metropole Lisbon
Hotel Metropole Hotel
Hotel Metropole Lisbon
Hotel Metropole Hotel Lisbon

Frequently asked questions

Can I cancel my reservation for free at Hotel Metropole and receive a full refund?
Yes, Hotel Metropole offers free cancellation on select room rates, because flexibility matters! Please refer to Hotel Metropole cancellation policy on our site for more details about any exclusions or requirements.
Is Hotel Metropole pet-friendly?
No, only service animals are welcome at the property.
How much is parking at Hotel Metropole?
This hotel doesn't offer parking.
What time is check-in at Hotel Metropole?
Check-in is from 2 PM - midnight.
What time is check-out at Hotel Metropole?
Checkout is at noon.
Where is Hotel Metropole located?
Located in Lisbon Old Town, this hotel is steps away from Rossio Square, Santa Justa Elevator and Carmo Convent. Se and Restauradores Square are also within 10 minutes. Rossio Station (Green) is only a 2-minute walk and Praça da Figueira Stop is 3 minutes.

Overall score and ratings

3.7

Good

Rating 5 - Excellent. 178 out of 935 reviews
5 - Excellent 19%
Rating 4 - Good. 448 out of 935 reviews
4 - Good 48%
Rating 3 - Okay. 210 out of 935 reviews
3 - Okay 22%
Rating 2 - Poor. 70 out of 935 reviews
2 - Poor 7%
Rating 1 - Terrible. 29 out of 935 reviews
1 - Terrible 3%

3.9/5

Cleanliness

4.2/5

Staff & service

3.6/5

Amenities

3.3/5

Property conditions & facilities

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A lovely local hotel in a great location convenient for walking to the river, Bairro Alto, Chiado, Alfama and Castelo and close to the Metro, the Trams and The Santa Justa Lift. The staff were fantastic, really friendly, welcoming and helpful, spoke very good English and went out of their way to ensure we had a good stay. If you are looking for the look and feel of a large hotel chain where the rooms are bland and the same across the world then this is not it. Some of the soft furnishings in the communal areas are a bit tired but the rooms and decor of this hotel offer a far more personal feel that, combined with the staff, mean I would definitely recommend The Hotel Metropole to my friends and would certainly return.
Stayed 4 nights in Feb 2020

3/5 Okay

Travelled with family
Liked: Staff & service
Disliked: Cleanliness
Need upgrade bathroom's,change carpet, upgraded breakfast furniture's, locations excellent
Stayed 6 nights in Feb 2020

4/5 Good

Liked: Cleanliness, staff & service
Budget hotel centrally located.
Excellent service, awesome staff. Great location. Property us tired and old. Can really use some renovation. TV service was terrible, only one sandy channel.
Stayed 4 nights in Feb 2020

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location everything walkable distance. We had breakfast included too. Wooden furniture amazing and really appreciate the staff very helpful
Stayed 2 nights in Nov 2019

4/5 Good

Liked: Cleanliness, staff & service, room comfort
The stay was very comfortable and the staff was so courteous and helpful....specially Juao
Stayed 3 nights in Nov 2019

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