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Overview of HF Fenix Garden

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In-room safe, desk, soundproofing, free WiFi
In-room safe, desk, soundproofing, free WiFi
In-room safe, desk, soundproofing, free WiFi
In-room safe, desk, soundproofing, free WiFi

HF Fenix Garden

3 out of 5

4.4/5 Excellent

Guests rated this property 4.6/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Air conditioning
  • Restaurant
  • Breakfast available
  • Business services
  • Parking available

Cleaning and safety practices

  • Cleaned with disinfectant
  • 72-hour vacancy between guest room stays
  • Hand sanitiser provided

Explore the area

    Popular LocationMarquis of Pombal Square2 min walk
    Popular LocationBotanical Garden16 min walk
    Popular LocationRossio Square6 min drive
    AirportLisbon (LIS-Humberto Delgado)17 min drive

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Comfort Double Room

4.6/5 guest room rating
  • 129 sq ft
  • City view
  • Sleeps 2
  • 1 Double Bed

Comfort Twin Room

4.6/5 guest room rating
  • City view
  • Sleeps 2
  • 2 Single Beds

Comfort Double Room, 1 King Bed

4.8/5 guest room rating
  • 161 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

Comfort Double or Twin Room

5/5 guest room rating
  • 172 sq ft
  • City view
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

About this area

Lisbon

Located in Lisbon's Lisbon City Center neighbourhood, HF Fenix Garden is in the city centre and near a metro station. Amoreiras Shopping Center and Mercado da Ribeira are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Botanical Garden and Costa da Caparica Beach. Check out an event or a game at Estádio da Luz, and consider making time for Lisbon Zoo, a top attraction not to be missed. Guests love the hotel's convenience for public transportation: Marques de Pombal Station is just steps away and Parque Station is 9 minutes on foot.
Popular Location

What's nearby

  • Marquis of Pombal Square - 2 min walk
  • Cinemateca Portuguesa Museum - 8 min walk
  • Amoreiras Shopping Center - 11 min walk
  • Botanical Garden - 16 min walk
  • Rossio Square - 6 min drive

Getting around

  • Marques de Pombal Station - 1 min walk
  • Rossio Station - 19 min walk
  • Lisbon (LIS-Humberto Delgado) - 17 min drive

Restaurants

  • La Trattoria - 5 min walk
  • Leitaria Lisboa - 5 min walk
  • Pastelaria Balcão do Marquês - 5 min walk
  • Restaurante Sapore - 5 min walk
  • Cacho Dourado - 6 min walk

About this property

HF Fenix Garden

3-star Lisbon hotel in Lisbon City Center, walk to Marquis of Pombal Square
Along with a restaurant, this smoke-free hotel has a bar/lounge and a 24-hour business centre. WiFi in public areas is free. Other amenities include self parking, dry cleaning and laundry facilities. All 98 soundproofed rooms feature free WiFi and room service. For a bit of entertainment, guests will have LCD TVs with cable channels, and other amenities include hairdryers and safes.
HF Fenix Garden offers 98 forms of air-conditioned accommodation with a safe and a hairdryer. LCD televisions come with cable channels.

This Lisbon hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the regional cleaning and disinfection practices of Clean & Safe (Portugal)

Social distancing

Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 72 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking on site (EUR 9.90 per day)
  • Airport shuttle on request

Food and drink

  • Buffet breakfast available for a fee daily 7:00 AM–10:30 AM: EUR 12 per person
  • 1 restaurant
  • 1 bar
  • Room service available

Family friendly

  • Dry cleaning service
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance

Languages spoken

  • English
  • Portuguese
  • Spanish

Business services

  • 24-hour business centre
  • Computer station

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets

Bathroom

  • Free toiletries
  • Hairdryer
  • Towels

Entertainment

  • TV channels
  • LCD TV

More

  • Desk
  • Phone
  • Safe
  • Soundproofing

See similar properties

Policies

Check-in

Check-in from 2 PM - midnight
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 2.00 per person, per night, up to 7 nights. This tax does not apply to children under 14 years of age.

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: EUR 12 per person (approximately)
  • Self-parking fee: EUR 9.90 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cots/infant beds
This property accepts credit cards; cash is not accepted

We should mention

Only registered guests are allowed in the guestrooms

Property is also known as

Fenix Garden
HF Fenix
HF Fenix Garden
HF Fenix Garden Hotel
HF Fenix Garden Hotel Lisbon
HF Fenix Garden Lisbon
HF Fenix Garden Hotel
HF Fenix Garden Lisbon
HF Fenix Garden Hotel Lisbon

Frequently asked questions

Can I cancel my reservation for free at HF Fenix Garden and receive a full refund?
Yes, HF Fenix Garden offers free cancellation on select room rates, because flexibility matters! Please refer to HF Fenix Garden cancellation policy on our site for more details about any exclusions or requirements.
Is HF Fenix Garden pet-friendly?
No, pets are not allowed at this property.
How much is parking at HF Fenix Garden?
Self-parking is available for EUR 9.90 per day.
What time is check-in at HF Fenix Garden?
Check-in is from 2 PM - midnight.
What time is check-out at HF Fenix Garden?
Checkout is at noon.
Where is HF Fenix Garden located?
Located in Lisbon City Center, this hotel is steps away from Liberty Avenue and Marquis of Pombal Square. Rossio Square and Amoreiras Shopping Center are also within 1 mile (2 km). Marques de Pombal Station is only a 2-minute walk and Parque Station is 9 minutes.

Overall score and ratings

4.4

Excellent

Rating 5 - Excellent. 513 out of 980 reviews
5 - Excellent 52%
Rating 4 - Good. 385 out of 980 reviews
4 - Good 39%
Rating 3 - Okay. 62 out of 980 reviews
3 - Okay 6%
Rating 2 - Poor. 13 out of 980 reviews
2 - Poor 1%
Rating 1 - Terrible. 7 out of 980 reviews
1 - Terrible 1%

4.6/5

Cleanliness

4.4/5

Staff & service

4.3/5

Amenities

4.4/5

Property conditions & facilities

1/5 Terrible

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Never will stay here in the mist of the coronavirus crisis with the national airline of Portugal(TAP Air) canceling our trip. This hotel refuses to give our money back. Shameful behavior by their organitation.
Stayed 2 nights in Mar 2020

3/5 Okay

Liked: Cleanliness, property conditions & facilities, room comfort
Okay for a night
Our checkin process was average. Breakfast was hectic and understaffed, but the team was awesome and hardworking. The rooms were clean and comfortable. The area was rundown, with very little in walking distance, and unclean. I would stay here again if I had to be near the airport.
Stayed 1 night in Jan 2020

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We got a quiet room facing the garden. There was a wardrobe and plenty of drawers for socks and other clothing items.
Stayed 5 nights in Feb 2020

4/5 Good

Liked: Cleanliness
Stayed 4 nights in Feb 2020

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very central. Excellent if you use the hop on buses as the 1st stop is just across the road. Only a few mins walk to one of the main streets. Use of facilities at the other HF fenix hotels (next door).
Stayed 3 nights in Feb 2020

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