Located in Lisbon, Casas da Baixa - Unique Chiado is in the city centre. Santa Justa Elevator and Lisbon Cathedral are notable landmarks, and the area's natural beauty can be seen at Costa da Caparica Beach and Carcavelos Beach. National Museum of Natural History and Torel Garden are also worth visiting. Visit our Lisbon travel guide
How much is parking at Casas da Baixa - Unique Chiado?
This property doesn't offer parking.
What time is check-in at Casas da Baixa - Unique Chiado?
Check-in start time: 4:00 PM; check-in end time: midnight.
What time is check-out at Casas da Baixa - Unique Chiado?
Checkout is at 11:00 AM.
Where is Casas da Baixa - Unique Chiado located?
Located in Lisbon City Center, this apartment building is within a 5-minute walk of Carmo Convent, Rossio Square and Santa Justa Elevator. Avenida da Liberdade and Commerce Square are also within 10 minutes. Chiado Stop and Praça Luís de Camões Stop are within a 5-minute walk.
Have a question?
AI iconBetaBeta
Get instant answers with AI powered search of property information and reviews.
Reviews
Casas da Baixa - Unique Chiado Reviews
8.2
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.8
Cleanliness
9.0
Amenities
9.2
Property conditions & facilities
Rating 10 - Excellent. 13 out of 22 reviews
10 - Excellent
13
Rating 8 - Good. 4 out of 22 reviews
8 - Good
4
Rating 6 - Okay. 1 out of 22 reviews
6 - Okay
1
Rating 4 - Poor. 2 out of 22 reviews
4 - Poor
2
Rating 2 - Terrible. 2 out of 22 reviews
2 - Terrible
2
Reviews
Verified review
10/10 Excellent
Dao
29 Mar 2024
Liked: Cleanliness, room comfort, communication
Excellent location. Beautifully renovated. Sound insulation and central heating superb. Spacious. Only drawback - the beds were not very comfortable.
Stayed 2 nights in Mar 2024
Verified review
10/10 Excellent
Bhavika
21 Feb 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
Our family of five (with children aged 11, 8, and 6) had a wonderful stay at Casas da Baixa - Unique Chiado. The spacious two-bedroom apartment, complete with three bathrooms and a comfortable living/kitchen area, was perfect for us. We appreciated the thoughtful touches, from ample towels to kitchen linens. The communication was excellent, and the location couldn't be better – everything was within easy walking distance. Thank you for a fantastic city break in Lisbon!
Stayed 4 nights in Feb 2025
Verified review
10/10 Excellent
Clara
25 Aug 2023
Liked: Cleanliness, property conditions & facilities, communication
The apartment is comfortable and clean. Check in/out was easy. The access to the apartment is with a lockbox. The code was provided well in advance. The host was very kind and accomodative to our needs.
Stayed 3 nights in Aug 2023
Verified review
10/10 Excellent
Kiran
17 Jun 2023
Liked: Cleanliness, amenities, property conditions & facilities, communication
Amazing central location of Lisbon. The apartment itself is very modern but still cozy. The windows over looking the street are gorgeous!
Verified review
10/10 Excellent
Stephanie Nicole
29 May 2023
Liked: Cleanliness, amenities, property conditions & facilities, communication
The room was spacious and very clean! The location was great with lots of great stores and restaurants nearby as well as multiple metro stations. The hotel was also very communicative despite there being no front reception desk. I would definitely stay here again!
Stayed 4 nights in May 2023
Verified review
10/10 Excellent
Mary
8 Nov 2023
Liked: Cleanliness, room comfort, communication
Lovely City location
We have been to Lisbon before , thought two days was enough but it was not should of stayed for 7 before we moved on to Coimbra
Stayed 2 nights in Nov 2023
Verified review
10/10 Excellent
Angela
12 Jun 2021
Liked: Cleanliness, room comfort, communication
Absolutely Fabulous!
Absolutely fabulous. Super clean and pretty cool and in the best location in Lisboa with everything on your doorstep and 3 mins to the ocean. Top notch. I normally stay in the best hotel I can find. This was much much better. Book! Such nice helpful people too. ❤️❤️
Apartments are modern and clean. You are in the center of Lisbon with plenty of restaurants, shopping, and transportation. It has a full kitchen, dishwasher, fridge, freezer, and washer/dryer. I would say the only issue with this property is the lack of communication. There is no front desk and everything has to be through Expedia messaging. That is alright with us, but the speed of messages takes awhile. They take minimum of 24 hours to respond to anything. For example, we asked for a late check out. They told us the request had to be made the day of check out. We did that early that day. Never got a response. Other than communication, everything else about this stay was perfect.
Stayed 4 nights in Jul 2023
Verified review
4/10 Poor
antony
19 Mar 2023
Liked: Cleanliness, room comfort
Disliked: Communication
Horrible experience getting key codes
Less than 24 hours before we were due to arrive we still did not have the entry codes. Communications had been very slow and unhelpful, then stopped altogether
It took Hotels.com intervention to get them to send codes
The whole process was very stressful and took time when we should have been enjoying ourselves.
Their communications were poorly written, confusing and the links did not work. Could have been easily sorted out by one human who responded to my questions. Instead we had a series of standard emails that basically just repeated the threat that if we did not do everything requested we would not get the codes.
Apartment OK but a bit dingy and noisy, especially om Fri night
Stayed 2 nights in Mar 2023
Verified review
2/10 Terrible
Jeffrey
26 Jun 2023
Disliked: Property conditions & facilities, communication
Arrived at the property but was not informed of air conditioner not working - apparently for the whole building. Apparently they were helping other customers in the building relocate but we heard nothing. Zip. No communications till late in the evening, and were not given much choice in a short notice of time (the customer office had to log off at 8pm and we were officially informed at around 7:40pm). Stayed for the night and was promised that an update will be provided the next morning by 9-10am. No dice. After much chasing during the day, decided to move out. Had to get Expedia to intervene and Expedia had done a way better job than the company itself. My experience with the company is that they are not acting conscionably, to the extent of taking advantage (or getting away with murder) because as a visitor I had limited choices and path to recourse. Even after the cancellation of two nights, paid city taxes were promised to be refunded, but took about a month to be processed because "our system was down" (and you've guessed it after my relentless follow up and chasing). Will avoid this mob and check other listing that are run by them (was told that they are a big company that runs many hotels/accommodation in the Lisbon area). Have decided to write this review for other people's benefit. Book at your own risk.
Verified review
4/10 Poor
Henrik
27 Dec 2024
Liked: Cleanliness
Disliked: Room comfort
Et støjende ophold
Lejligheden havde fine faciliteter, men der var byggestøj fra 8 morgen til 20 aften hver dag! Derudover var der larm fra rør i væggene om natten. Vi kunne ikke opbevare vores kuffert der og de afviste tidligere tjek ind.
Stayed 4 nights in Dec 2024
Verified review
8/10 Good
Carlos
9 Oct 2022
Liked: Cleanliness, amenities, property conditions & facilities, communication
Excellente hébergement, grand, bien situé et propre. Il a tout pour un séjour simple et plaisant.
La seule désavantage est le bruit provenant du resto-bar au rez de chaussée, la nuit.
Stayed 2 nights in Oct 2022
Verified review
10/10 Excellent
SHANTANU
1 Jan 2022
Liked: Cleanliness, amenities, property conditions & facilities, communication
Pros:
Great location. Just 2 minutes from a metro station. A lots of restaurants around it. Close to many attractions. A beautiful and clean apartment.
Cons:
Slow Wi-Fi, timeliness of communication from the property manager needs improvement. No coffee, creamer or condiments. There is a construction going on in the next building, which did not bother us because we were out during the day.
In summary Pros outweighed cons, so we enjoyed our stay.
Stayed 4 nights in Dec 2021
Verified review
10/10 Excellent
Haizhi
27 Dec 2021
Liked: Cleanliness, room comfort, communication
Love our stay.
The best hotel stay I have experienced. Elegant and very stylish apartment with high heilings. It's located in the center of the old town, close to all major touristic attractions. We stayed in a 2 bedroom apartment, there are two and half bathrooms. The apartment is so new, luxurious, impeccably clean. We love it so much. We were allowed to a late check out at 1pm instead of 11am.
Stayed 2 nights in Dec 2021
Verified review
8/10 Good
Daniela
25 Dec 2021
Liked: Cleanliness, room comfort, communication
Genial apartamento
El apartamento esta en excelentes condiciones y con muy buena ubicacion! Suficientes camas para todos los huespedes que eramos y es muy comodo que haya 2 baños y medio.
El unico punto negativo es que habia una construccion al lado y hacian mucho ruido desde muy temprano, creemos que el host nos tendria que haber avisado sobre esta situacion.