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Overview of Bairro Alto Hotel

Photo gallery

Featured image
Terrace/patio
View from Room
In-room safe, desk, blackout curtains, soundproofing
In-room safe, desk, blackout curtains, soundproofing

Bairro Alto Hotel

5 out of 5

4.6/5 Wonderful

Guests rated this property 4.8/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Air conditioning
  • Spa
  • Restaurant
  • Gym
  • Breakfast available

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • 24-hour vacancy between guest room stays

Explore the area

    Popular LocationRossio Square8 min walk
    Popular LocationCommerce Square12 min walk
    Popular LocationLisbon Cathedral (Se)13 min walk
    AirportLisbon (LIS-Humberto Delgado)22 min drive

Choose dates to view prices

Sorry, this property is temporarily unavailable Fri, Nov 27 2020 - Fri, Apr 30 2021.

Suite Tejo

  • 710 sq ft
  • River view
  • Sleeps 2
  • 1 King Bed

Single Room

5/5 guest room rating
  • 193 sq ft
  • City view
  • Sleeps 1
  • 1 Large Single Bed

Prestige Chiado

5/5 guest room rating
  • 366 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed

Chiado Suite

5/5 guest room rating
  • 624 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

Classic Tejo

5/5 guest room rating
  • 322 sq ft
  • Sleeps 2
  • 1 Queen Bed

Prestige Tejo

  • 398 sq ft
  • Sleeps 2
  • 1 Queen Bed

Classic Chiado Corner

5/5 guest room rating
  • 269 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed

Classic Chiado Twin

4.2/5 guest room rating
  • 279 sq ft
  • Sleeps 2
  • 2 Single Beds

Deluxe Junior Suite

  • 527 sq ft
  • Sleeps 2
  • 1 King Bed

Junior Suite

5/5 guest room rating
  • 527 sq ft
  • Sleeps 2
  • 1 King Bed

Classic Chiado

4.8/5 guest room rating
  • 269 sq ft
  • Sleeps 2
  • 1 Queen Bed

About this area

Lisbon

In the city centre, Bairro Alto Hotel is in Lisbon's Chiado neighbourhood, an area with good shopping. Se and Castle of Sao Jorge are notable landmarks, and the area's natural beauty can be seen at Botanical Garden and Costa da Caparica Beach. Check out an event or a game at Estádio da Luz, and consider making time for Lisbon Zoo, a top attraction not to be missed. Guests appreciate the hotel's central location.
Popular Location

What's nearby

  • Santa Justa Elevator - 6 min walk
  • Carmo Convent - 7 min walk
  • Rossio Square - 8 min walk
  • Commerce Square - 12 min walk
  • Lisbon Cathedral (Se) - 13 min walk

Getting around

  • Pç. Luis Camões Stop - 1 min walk
  • Cais do Sodré Station - 7 min walk
  • Lisbon (LIS-Humberto Delgado) - 22 min drive

Restaurants

  • Terrace BA — 1 min walk
  • Belcanto - 3 min walk

About this property

Bairro Alto Hotel

Luxury Lisbon hotel in Chiado, walk to Rossio Square
Along with a full-service spa, this smoke-free hotel has a restaurant and a fitness centre. WiFi in public areas is free. Other amenities include a bar/lounge, a snack bar/deli and valet parking. All 87 soundproofed rooms feature free WiFi and 24-hour room service. Flat-screen TVs, espresso makers and free newspapers are among the other amenities available to guests.
Bairro Alto Hotel offers 87 forms of air-conditioned accommodation which are accessible via exterior corridors, and features laptop-compatible safes and espresso makers. Flat-screen televisions are featured in guestrooms. Bathrooms include baths or showers, bathrobes, slippers and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include complimentary bottles of water and a hairdryer. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Recreational amenities at the hotel include a fitness centre.
Guests can pamper themselves with a trip to the on-site spa, which has 1 treatment room. Services include massages.

The spa is open daily.

Awards and affiliations

Bairro Alto Hotel is listed in the 2020 Condé Nast Traveller Hot List.

Awards and affiliations

The property is a member of the Leading Hotels of the World.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the regional cleaning and disinfection practices of Clean & Safe (Portugal)

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitiser provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Covered valet parking on site (EUR 25 per day; includes in/out privileges)
  • Return airport shuttle (surcharge)

Food and drink

  • Cooked-to-order breakfast available for a fee daily 7:00 AM–11:00 AM: EUR 32 for adults and EUR 16 for children
  • 1 restaurant
  • 1 bar
  • 24-hour room service

Things to do

  • Fitness centre
  • Full-service spa

Family friendly

  • Babysitting/childcare (surcharge)
  • Dry cleaning service
  • Free cots/infant beds
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Turndown service
  • Wedding services

Languages spoken

  • English
  • French
  • German
  • Portuguese
  • Spanish

Business services

  • 1 meeting room
  • Business centre

Outdoors

  • Terrace

Spa

  • Massages
  • Massage/treatment rooms
  • Spa open daily
  • Treatment room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Braille signage
  • In-room accessibility (select rooms)
  • Step-free path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)

More

  • Renovated entire property – August 2019
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Heating

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Free toiletries
  • Hairdryer
  • Towels

Entertainment

  • Flat-screen TV

Food and drink

  • Electric kettle
  • Espresso maker
  • Free bottled water

More

  • Access via exterior corridors
  • Desk
  • Free newspapers
  • Laptop-compatible safe
  • Phone
  • Slippers
  • Soundproofing
  • Turndown service

See similar properties

Policies

Check-in

Check-in from 2:00 PM - noon
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out

Special check-in instructions

Guests will receive an email 7 days before arrival with check-in instructions; front desk staff will greet guests on arrival

Renovations and closures

This property is closed from 27 November 2020 to 30 April 2021 (dates subject to change).

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)

Children and extra beds

Children are welcome
Kids stay free! Children stay free when using existing bedding
Rollaway/extra beds are not available.
Free cots (infant beds)

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 2.00 per person, per night, up to 7 nights. This tax does not apply to children under 14 years of age.

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for cooked-to-order breakfast: EUR 32 for adults and EUR 16 for children (approximately)
  • Valet parking fee: EUR 25 per day (in/out privileges)
  • Late check-out is available for a fee (subject to availability, amount varies)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cots/infant beds
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit

We should mention

Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Property is also known as

Bairro Alto
Bairro Alto Hotel
Bairro Alto Hotel Lisbon
Bairro Alto Lisbon
Bairro Alto Lisbon
Hotel Bairro Alto
Bairro Alto Hotel Hotel
Bairro Alto Hotel Lisbon
Bairro Alto Hotel Hotel Lisbon

Frequently asked questions

Can I cancel my reservation for free at Bairro Alto Hotel and receive a full refund?
Yes, Bairro Alto Hotel offers free cancellation on select room rates, because flexibility matters! Please refer to Bairro Alto Hotel cancellation policy on our site for more details about any exclusions or requirements.
Is Bairro Alto Hotel pet-friendly?
No, only service animals are welcome at the property.
How much is parking at Bairro Alto Hotel?
Valet parking is available for EUR 25 per day.
What time is check-in at Bairro Alto Hotel?
Check-in is from 2:00 PM - noon. Late check-in is available during limited hours.
What time is check-out at Bairro Alto Hotel?
Checkout is at noon. Late checkout is available for a fee (subject to availability).
Does Bairro Alto Hotel provide a shuttle to the airport?
Yes, there's an airport shuttle.
Where is Bairro Alto Hotel located?
Located in Chiado, this luxury hotel is within a 10-minute walk of Camoes Square, Rossio Square, and Santa Justa Elevator. Mercado da Ribeira and Carmo Convent are also within 10 minutes. Pç. Luis Camões Stop and Chiado Stop are within a 2-minute walk.

Overall score and ratings

4.6

Wonderful

Rating 5 - Excellent. 271 out of 368 reviews
5 - Excellent 74%
Rating 4 - Good. 71 out of 368 reviews
4 - Good 19%
Rating 3 - Okay. 18 out of 368 reviews
3 - Okay 5%
Rating 2 - Poor. 7 out of 368 reviews
2 - Poor 2%
Rating 1 - Terrible. 1 out of 368 reviews
1 - Terrible 0%

4.8/5

Cleanliness

4.8/5

Staff & service

4.6/5

Amenities

4.6/5

Property conditions & facilities

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a very good high quality hotel and we would stay there again.
Stayed 4 nights in Mar 2020

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely no dislikes. Staff were exceptionally polite, friendly and helpful and this really enhanced our experience at the hotel.
Stayed 5 nights in Feb 2020

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Feb 2020

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff, amazing location and incredible service and rooms! Nothing less than perfect! An added benefit is fantastic restaurant and terrace with fantastic views.
Stayed 1 night in Feb 2020

2/5 Poor

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Overprised small rooms.
The rooms are way to small. No place to unpack, no hangers in the toilet, no draws, two different stereos on two joining terasses, sold out on International beer. It was not a Good stay.
Stayed 3 nights in Feb 2020

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